Air France

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Air France Flight Schedules & Price

DESTINATIONCLASSPRICEDEPARTURE DATE
Soekarno Hatta (CGK) to Istanbul Airport (IST)EconomyIDR 8.746.700Monday, 17 May 2021
Soekarno Hatta (CGK) to Istanbul Airport (IST)EconomyIDR 8.779.700Tuesday, 11 May 2021
Soekarno Hatta (CGK) to Istanbul Airport (IST)EconomyIDR 8.779.700Monday, 10 May 2021
Soekarno Hatta (CGK) to Istanbul Airport (IST)EconomyIDR 8.779.700Sunday, 09 May 2021
Soekarno Hatta (CGK) to Istanbul Airport (IST)EconomyIDR 8.779.700Saturday, 08 May 2021

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Air France Features

Cabin Baggage 7 kg - AIR FRANCECabin Baggage 7 kg
Check-in Baggage 7 kg - AIR FRANCECheck-in Baggage 7 kg
Check-in close at 7 minutes - AIR FRANCECheck-in close at 7 minutes
  • About

  • Baggage

  • Policy

  • Terms

  • COVID-19 Info

Air France is a French airline headquartered in Tremblay-en-France. The airline is a subsidiary of the Air France - KLM Group and a founding member of the SkyTeam global airline alliance. The airline's global center is at Charles de Gaulle Airport with Orly Airport as the central domestic hub. The headquarters of the Air France company, which was previously in Montparnasse, Paris, is currently located on the Charles de Gaulle Airport field in northern Paris.

Air France was formed on October 7, 1933, from the merger of Air Orient, Air Union, Compagnie Générale Aéropostale, Compagnie Internationale de Navigation Aérienne (CIDNA), and Société Générale de Transport Aérien (SGTA). During the Cold War, from 1950 to 1990, Air France was one of the three leading allied airlines operating in Germany, precisely at Tempelhof and Tegel airports, West Berlin.

In 1990, the company acquired the operations of the French domestic airline, Air Inter, and international rival UTA (Union de Transports Aériens). It served as the primary national flag bearer of France for seven decades before the 2003 merger with KLM.

In 2018, Air France and its regional subsidiary, HOP!, Carried 51.4 million passengers. Air France operates a mixed fleet of Airbus and Boeing widebody aircraft on long-distance routes and uses Airbus A320 aircraft on short-haul routes. Air France introduced the A380 on November 20, 2009, with a service route from Paris Charles de Gaulle Airport to JFK Airport, New York. HOP!, which operates most of its regional and domestic scheduled services on a local jet fleet.


Air France Flight Class

Air France offers a mixture of three and four-cabin configurations for international long-distance routes, featuring La Premiere (selected aircraft), Business, Premium Economy and Economy. Private screens with video/audio-on-demand are available in all cabs on all remote planes. European short and medium-haul flights have a three-cab configuration with Business, Premium Economy, and Economy.


Economy class

  • Amenities
  • More space between the armrests (44cm)
  • Reinforced ergonomic foam in the seat and backrest 118 degrees
  • Legroom 79 cm
  • Larger tray table
  • The latest generation 16.7 inch 11.7-inch touch screen is more extensive
  • Blankets, pillows, and night masks
  • Headphone holder USB port

  • In-Flight Meals
  • The menu is served with a choice of two meals (long-haul flights)
  • Snacks (short and medium-haul flights)
  • Free alcoholic drinks are available on all flights, including champagne

  • Economy Class Fleet
  • Airbus A220-300
  • Airbus A318-100
  • Airbus A319-100
  • Airbus A320-200
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A340-300
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9

Alizé Premium Economy Class

  • Amenities
  • 130-degree seat angle
  • One of the widest chairs with 48.3 cm
  • 102 cm seat steps
  • Lumbar support is adapted to different body shapes
  • Additional storage space
  • Wider footrest
  • The latest generation of 13.3-inch (33.9 cm) HD screens
  • Softer chair cushions and wider leather armrests
  • Pillows and blankets
  • Wi-Fi onboard, power sockets and two individual USB ports

  • In-Flight Meals
  • The menu is served with a choice of two meals (long-haul flights)
  • Snacks (short and medium-haul flights)
  • Free alcoholic drinks are available on all flights, including champagne
  • Passengers who need exceptional food, please contact the airline at least 48 hours before departure

  • Premium Economy Class Fleet
  • Airbus A319-100
  • Airbus A330-200
  • Airbus A340-300
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9

Business Class L'Espace Affaires

  • Amenities
  • Flatbed chair with a length of 2 meters
  • 10.4-inch touch screen TV monitor with interactive games and AVOD
  • Reading lamp, personal telephone, and laptop power port

  • In-Flight Meals
  • The dining service serves three kinds of dishes, and a quick menu is served immediately after takeoff

  • Business Class Fleet
  • Airbus A318-100
  • Airbus A320-200
  • Airbus A321-200
  • Airbus A330-200
  • Airbus A340-300
  • Airbus A350-900
  • Airbus A380-800
  • Boeing 777-200ER
  • Boeing 777-300ER
  • Boeing 787-9

First-class La Premiere

  • Amenities
  • The Première cabin has wooden and leather chairs with a 180 degree back
  • The chair can be used as a flatbed with a length of 2 meters
  • Each seat is equipped with a 10.4-inch touch screen single screen with interactive games and AVOD
  • Reading lamp, personal telephone, and laptop power port
  • Each passenger is also equipped with personalized coat service, pure merino wool blankets, "boudoir-style" pillows
  • Amenity kit for face and body care products by Biologique Recherche
  • Bedding services include mattresses, duvets, hypoallergenic feather pillows, sleepwear, dust bags for shoes, and a pair of slippers

  • In-Flight Meals
  • Air France's first-class menu was designed by Guy Martin, chef Le Grand Vefour, a three-star Michelin restaurant in Paris
  • Menu items include hors d'oeuvres, entrées, bread baskets, and cheese, along with dessert carts, including pastries, petit fours, and tartlets

  • First-Class Fleet
  • Airbus A380-800
  • Boeing 777-300ER

Air France Loyalty Program

  • Flying Blue

Flying Blue is a loyalty program from Air France, KLM, Aircalin, Kenya Airways, and TAROM. This program will provide benefits to its members every day, even when members are not traveling. The more Experience Points (XP) gained, the more opportunities there are to change membership status and access more benefits, such as upgrading flight classes and more. Flying Blue has a variety of partners who will provide sharing benefits for all members.



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Air France Customer Service

If you need further information, you can contact the Air France service center below:

  • Jakarta
    AIR FRANCE KLM
    Customer Care Department
    Summitmas 11, 17th Floor
    Jalan Jenderal Sudirman Kav 61-62
    Jakarta 12190, Indonesia
    +62 (0) 21 2927 2222 (Customer Care option)

  • Balikpapan
    Jl. Long Ikis
    Complex Total E&P Indonesia
    Balikpapan 76123 Indonesia
    Office hours: Monday - Friday, 08.30am -5.30pm
    Tel / Fax: (62-542) 533 288

Air France Airlines Code

IATA Code: AF

ICAO Code: AFR

Call Sign: AIRFRANS

  • There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).


  • Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.


  • Register your baggage in advance at the check-in counter before your flight.

  • Every passenger must occupy the seat which is determined during check-in.

  • Carry-on baggage must be put in luggage compartment or below the passenger’s seat.

  • Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.

  • Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.

  • It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.


Important notes:

  • Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.

  • Check-in counter would be closed 45 minutes before take-off.

  • .Please arrive at the boarding gate 30 minutes before your flight departs.

  • All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.

  • All passengers must abide [airlines] baggage allowance rules.

  • Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.

How to Cancel Your Flight at tiket.com

  • Logged in to your tiket.com account

  • Go to “My Order”.

  • Pick the flight you wish to cancel and then click “Refund”.

  • Choose the reason behind your decision to do a refund.

  • Read the terms & conditions carefully, then continue.

  • Pick the passenger doing the cancellation.

  • Check the estimate refund you would get and fill in the bank account information needed for refund process.

  • Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.


Important

The terms and conditions informed on this page are fluctuating and are subject to change without prior notice.

The applicable policy will still follow the airline regulations when the request is submitted.

 

Due to the COVID-19 situation around the world, requests for airline passenger funds have increased significantly. Fund processing takes longer than usual.

tiket.com will continue to follow up until the refund process from the airline is complete.

 

 

Special Protocol

Before you travel, make sure you have checked and prepared travel requirements, such as a COVID-19 free certificate, visa suspension & quarantine rules at origin, transit / connection, and destination. You can check more info regading airline's special protocol here.

 

 

Refund

The conditions for submitting an EMD / Travel Vouchers refund are as follows:

  • Submissions must be made before the initial departure date or no later than 31 March 2021.

Ticket Purchase Date

Flight Period

Routes

Type of Refund

Voucher Validity 

Special Regulation
On/after 3 Mar 2020 On/after 3 Mar 2020 (if there is cancellation from the airline, travel ban and lockdown) 

All routes

Voucher
  • For vouchers issued in 2020, the validity period of the EMD / Travel Voucher is until 31 Dec 2021
  • For vouchers issued on / after 1 Jan 2021, the validity period is up to 1 year from the issuance of the EMD / Travel Voucher
Refunds can only be submitted in the form of an Open Ticket or EMD / Travel Voucher
On/before 31 Mar 2021 3 Mar 2020 - 30 Sep 2021 (Voluntary Booking) All routes Voucher
  • For vouchers issued in 2020, the validity period of the EMD / Travel Voucher is until 31 Dec 2021
  • For vouchers issued on / after 1 Jan 2021, the validity period is up to 1 year from the issuance of the EMD / Travel Voucher
Refunds can be submitted in cash according to normal regulations.

 

 

 

Open Ticket

The conditions for submitting an Open Ticket are as follows:

  • Submissions must be made before the initial departure date to avoid no-show fee

Ticket Purchase Date

Flight Period

Routes

Ticket Validity Period

On/after 3 Mar 2020  On/after 3 Mar 2020 (all reasons) All routes 30 Jun 2021
On/before 31 Mar 2021 3 Mar 2020 - 30 Sep 2021 (Voluntary Booking) All routes 30 Jun 2021

 

 

Reschedule

The following are rescheduling provisions from KLM and Air France Airlines:

  • Reschedule/change fee will be waived.
  • Fare differences and other additional charges (e.g. applicable taxes) will apply.
  • This should be done before your original date of travel.
  • Rescheduling conditions are subject to each airline policies and availability

Date of Issue

Date of Travel

Reschedule Rules

Routes

On/after 3 Mar 2020  On/after 3 Mar 2020 (if there is cancellation from the airline, travel ban and lockdown) 
  • The newest flight should be done before 30 Jun 2021. Submissions must be made before the initial departure date

(Completed travel - already back to the origin)

All Destination
On/before 31 Mar 2021 On/after 3 Mar 2020 (if there is cancellation from the airline, travel ban and lockdown) 
  • The newest flight should be done before 30 Jun 2021. Submissions must be made before the initial departure date

(Completed travel - already back to the origin)

All Destination

 

 

Reroute

  • Submitting a re-route can be done while using the same airline
  • Submissions are made at the related airlines
  • Reroute / change fee will be waived
  • Waiver for reroute/change fee permitted for one time only
  • Fare differences and other additional charges (e.g. applicable taxes) will apply
  • This should be done before your original date of travel
  • Reroute conditions are subject to each airline policies and availability