Asiana Airlines

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Asiana Airlines Flight Schedules & Price

DESTINATIONCLASSPRICEDEPARTURE DATE
Soekarno Hatta (CGK) to Seoul Incheon International Airport (ICN)EconomyIDR 4.643.300Friday, 21 August 2020
Soekarno Hatta (CGK) to Seoul Incheon International Airport (ICN)EconomyIDR 4.943.300Wednesday, 19 August 2020
Soekarno Hatta (CGK) to Seoul Incheon International Airport (ICN)EconomyIDR 4.643.300Sunday, 16 August 2020
Soekarno Hatta (CGK) to Seoul Incheon International Airport (ICN)EconomyIDR 4.643.300Friday, 14 August 2020
Soekarno Hatta (CGK) to Seoul Incheon International Airport (ICN)EconomyIDR 4.943.300Wednesday, 12 August 2020

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Asiana Airlines Features

Cabin Baggage 7 kg - ASIANA AIRLINESCabin Baggage 7 kg
Check-in Baggage 7 kg - ASIANA AIRLINESCheck-in Baggage 7 kg
Check-in close at 7 minutes - ASIANA AIRLINESCheck-in close at 7 minutes
  • About

  • Baggage

  • Policy

  • Terms

  • COVID-19 Info

Asiana Airlines Inc., formerly called Seoul Airlines, is South Korea's second-largest airline, after Korean Air. Asiana is headquartered in the Asiana Town building in Seoul and has a domestic hub at Gimpo International Airport, as well as its international hub at Incheon International Airport (70 kilometers (43 miles) from the center of Seoul). In 2018, the airline accounted for 19% of the domestic market share and 16% of the international market share for South Korea.

As a member of Star Alliance, the airline operates 14 domestic, 90 international, and 27 cargo-passenger routes throughout Asia, Europe, North America, and Oceania. As of December 2014, the company employed 10,183 people. The majority of Asiana pilots, ground staff, and flight attendants are based in Seoul. Asiana Airlines is the largest shareholder in Air Busan, which is a low-cost airline joint venture with Busan Metropolitan City. The airline also holds 100% shares in Air Seoul, a subsidiary, and its low-cost airline.

Asiana began operations in December 1988, using Boeing 737 Classic aircraft, with flights to Busan and Gwangju. In 1989, Asiana started regular services to Jeju City, Gwangju, and Daegu. Then in the same year, Asiana embarked on an international charter flight to Sendai, Japan. In 1990, Asiana began its first scheduled international service to Japanese cities in Tokyo, Nagoya, Sendai, and Fukuoka. In the same year, Asiana owned nine Boeing 747-400, ten Boeing 767-300, and eight Boeing 737-400. In early 1991, Asiana began services to Bangkok, Singapore, Hong Kong, and Taipei. Transparent flights to Los Angeles started in December 1991 with the Boeing 747-400 Combi. Services to Vienna, Brussels, and Honolulu began in the mid-1990s. In 1993, Asiana began services to Ho Chi Minh City in Vietnam.

The vision of Asiana is that a beautiful company creates the highest corporate value in every industry. At the same time, the airline's mission is to improve the quality of life of all stakeholders, Kumho Asiana (Employees, customers, shareholders, partner companies, and the community as a whole are all considered stakeholders).


Asiana Flight Class

Asiana operates five classes on its flights, namely Economy Class, Smartium Economy Class, and Business Class, Smartium Business Class, and Suite Business Class. The services and facilities offered by all four classes are of high quality. See the explanation below for complete information:

Economy class

  • Amenities
  • In-flight entertainment on an 11-inch larger personal monitor with higher resolution
  • The room is more spacious and more comfortable
  • 110V power outlet
  • Wi-Fi (surcharge)
  • Bags, sandals, and toothbrush sets (US, Europe, or Australia routes)
  • Eye masks, earplugs, writing supplies, stationery sets, and primary first aid supplies (domestic)

  • In-flight Meals
  • Enjoy the Yeongyang Ssambap dish, which was awarded a gold prize in economy class at the "2006 Mercury Awards" by ITCA (International Travel Catering Association)
  • Also, a variety of other Korean dishes and menu choices vary according to the flight region
  • The wide selection of quality wines

  • Economy Class Fleet
  • Airbus A320-200
  • Airbus A321-100
  • Airbus A321-200
  • Airbus A321neo
  • Airbus A330-300
  • Airbus A350-900
  • Airbus A350-1000
  • Airbus A380-800
  • Boeing 747-400
  • Boeing 767-300
  • Boeing 777-200ER

Smartium Economy Class

  • Amenities
  • Smartium Economy provides more legroom than ordinary chairs
  • More cabin storage space
  • Power jacks and USB ports are available for all seats
  • Smartium Economy passengers on long-distance routes (US, Europe, Australia) are permitted to access the Business Class Lounge at Incheon International Airport
  • Toothbrush sets, slippers, and eye masks are provided (U.S. routes, Europe, Australia)
  • Eye masks, earplugs, writing supplies, stationery sets, and necessary first aid supplies (all routes)
  • Priority boarding

  • In-flight Meals
  • Enjoy the Yeongyang Ssambap dish, which was awarded a gold prize in economy class at the "2006 Mercury Awards" by ITCA (International Travel Catering Association)
  • Also, a variety of other Korean dishes and menu choices vary according to the flight region

  • Smartium Economy Class Fleet
  • Airbus A350-900


    Business Class

    • Amenities
    • Relax with a spacious seat pitch and bed chair
    • Electric socket and USB port
    • Enjoy maximum comfort with easy access to the hallway
    • Flat-bed-like chairs offer a relaxing sleep experience
    • Individual Cubicles
    • An automatic control system that adjusts the angle between the back of the chair and the footrest to the body shape
    • Traveler Kits include luxury brand cosmetics and various amenities (U.S. routes, Europe, Australia)
    • High-quality cosmetics on the toilet
    • Slippers, stationery, stationery sets, and essential first aid products

    • In-flight Meals
    • It offers a variety of Korean dishes, including bibimbap, on flights departing from Korea and outside Korea
    • A leading international sommelier chooses the wine
    • In collaboration with the Institute of Korean Royal Cuisine, which continues the context of traditional Korean cuisine, and La Cucina

    • Business Class Fleet
    • Airbus A321-200
    • Airbus A321neo
    • Airbus A330-300
    • Airbus A350-900
    • Airbus A350-1000
    • Airbus A380-800
    • Boeing 747-400
    • Boeing 767-300
    • Boeing 777-200ER


    Smartium Business Class

    • Amenities
    • Relax with a spacious seat pitch and bed chair
    • Electric socket and USB port
    • Enjoy maximum comfort with easy access to the hallway
    • Flat-bed-like chairs offer a relaxing sleep experience
    • Individual Cubicles
    • An automatic control system that adjusts the angle between the back of the chair and the footrest to the body shape
    • Traveler Kits include luxury brand cosmetics and various amenities (U.S. routes, Europe, Australia)
    • High-quality cosmetics on the toilet
    • Slippers, stationery, stationery sets, and primary first aid products
    • Audio Video on Demand (AVOD)

    • In-flight Meals
    • It offers a variety of Korean dishes, including bibimbap, on flights departing from Korea and outside Korea
    • A leading international sommelier chooses the wine
    • In collaboration with the Institute of Korean Royal Cuisine, which continues the context of traditional Korean cuisine, and La Cucina

    • Smartium Business Class Fleet
    • Airbus A380-800
    • Boeing 747-400

    Business Class Suite

    • Amenities
    • Enjoy a relaxed flight with superior service specially prepared by Asiana Airlines
    • Bright and warm bedding sets of the highest quality
    • Electric socket and USB port
    • Enjoy maximum comfort with easy access to the hallway
    • Flat-bed-like chairs offer a relaxing sleep experience
    • Individual Cubicles
    • An automatic control system that adjusts the angle between the back of the chair and the footrest to the body shape
    • Traveler Kits include luxury brand cosmetics and various amenities (U.S. routes, Europe, Australia)
    • High-quality cosmetics on the toilet
    • Slippers, stationery, stationery sets, and necessary first aid products
    • Audio Video on Demand (AVOD)

    • In-flight Meals
    • It offers a variety of Korean dishes, including bibimbap, on flights departing from Korea and outside Korea.
    • A leading international sommelier chooses the wine.
    • In collaboration with the Institute of Korean Royal Cuisine, which continues the context of traditional Korean cuisine, and La Cucina.

    • Fleet Business Class Suite
    • A380-800


      Asiana Loyalty Program

      • Asiana Club

      Asiana Club is the Asiana Airlines frequent-flyer program, formerly called the Asiana Bonus Club. Asiana Club has five levels, namely Silver, Gold, Diamonds, Plus Diamonds, and Platinum. To obtain or maintain each level, members are required to get 0, 20000, 40000, 100000 miles in two calendar years from the 'reference date.' Status miles are based on 'On-board mileage,' which includes miles accumulated by traveling with Asiana Airlines or Star Alliance airlines. Also, members can earn miles by flying with partner airlines such as Qatar Airways. The mileage that is accumulated in this program entitles members to bonus tickets, upgrade classes, and other products and services such as eating at Outback Steakhouse.


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      Asiana Customer Service

      If you need further information, you can contact the Asiana service center below:

      • Jakarta Office
        Permata Kuningan building - 6fl
        Jl. Kuningan Mulia Kav 9 C Jakarta 12980
        Telephone number: +62 21 5797 4382


      Asiana Airlines Code

      IATA Code: OZ

      ICAO Code: AAR

      Call Sign: ASIANA

      • There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).


      • Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.


      • Register your baggage in advance at the check-in counter before your flight.

      • Every passenger must occupy the seat which is determined during check-in.

      • Carry-on baggage must be put in luggage compartment or below the passenger’s seat.

      • Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.

      • Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.

      • It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.


      Important notes:

      • Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.

      • Check-in counter would be closed 45 minutes before take-off.

      • .Please arrive at the boarding gate 30 minutes before your flight departs.

      • All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.

      • All passengers must abide [airlines] baggage allowance rules.

      • Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.

      How to Cancel Your Flight at tiket.com

      • Logged in to your tiket.com account

      • Go to “My Order”.

      • Pick the flight you wish to cancel and then click “Refund”.

      • Choose the reason behind your decision to do a refund.

      • Read the terms & conditions carefully, then continue.

      • Pick the passenger doing the cancellation.

      • Check the estimate refund you would get and fill in the bank account information needed for refund process.

      • Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.


      Important

      The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.

      The applicable policy will still follow the airline regulations when the request is submitted.

       

      Refund

      Refund as per the airline's rules below:

       

      Ticket Purchase Date                             : 10 March - 31 August 2020
      Flight Period                                          : 10 March - 31 August 2020
      Routes                                                    : All International routes 

      Refund Rules                                         : Refund based on request. We suggest you to submit Open Ticket / Reschedule


      Ticket Purchase Date                            : -
      Flight Period                                         : Before 31 August
      Routes                                                   : All International routes (If there is ravel ban or quarantine and flight cancellation because of  COVID-19)

      Refund Rules                                        : Refund based on request. We suggest you to submit Open Ticket / Reschedule

       

      Open Ticket

      Submission changes must be made before the flight period on the initial ticket.. The conditions for submitting an Open Ticket are as follows:

       

      Ticket Purchase Date  : 10 March - 31 August 2020
      Flight Period                 : 10 March - 31 August 2020
      Routes                           : All international routes.
      Ticket Validity Period  : 1 year from the initial ticket issuance

      Other Condition           : Changing can be done up to two times without reissue fee

       

      Ticket Purchase Date  : -
      Flight Period                 : Before 31 August 2020
      Routes                           : All International routes (If there is ravel ban or quarantine and flight cancellation because of  COVID-19)
      Ticket Validity Period  : 1 year from the initial ticket issuance

      Other Condition           : Changing can be done one time without reissue fee

       

      How to do an Open Ticket:

      If you want to submit an Open Ticket, please contact tiket.com with a statement such as an example below:

       

      I agree to do an Open Ticket with the following details:

      Booking code :

      Passenger name :

      Flight route :

       

      If the Open Ticket has been submitted to the tiket.com, then you have agreed with all the information contained on this page. tiket.com will immediately cancel your active flight schedule and will confirm this to you. The authority to use the ticket is entirely the responsibility of the passenger.

       

      Reschedule

      • Reschedule fee will be waived
      • Reschedule request in form of submission
      • Fare differences and other additional charges (e.g. applicable taxes) will apply
      • The new flight should be done before the ticket validity expires

       

      Reroute

      • Re-route follows the normal regulation (no waiver for re-route fee)