Citilink

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Citilink Flight Schedules & Price

DESTINATIONCLASSPRICEDEPARTURE DATE
Halim Perdanakusuma (HLP) to Adi Sutjipto (JOG)EconomyIDR 676.500Thursday, 20 August 2020
Halim Perdanakusuma (HLP) to Adi Sutjipto (JOG)EconomyIDR 676.500Wednesday, 19 August 2020
Halim Perdanakusuma (HLP) to Adi Sutjipto (JOG)EconomyIDR 676.500Tuesday, 18 August 2020
Halim Perdanakusuma (HLP) to Adi Sutjipto (JOG)EconomyIDR 676.500Monday, 17 August 2020
Halim Perdanakusuma (HLP) to Adi Sutjipto (JOG)EconomyIDR 676.500Sunday, 16 August 2020

Book Citilink Flights now!

Easily grab your flight e-ticket at tiket.com. Book multiple flights from Citilink for your friends and family, therefore you’d have a good time traveling together. Want more? There is so much more you can get from tiket.com app. Check for ongoing promos to get a discount on your bookings.

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Citilink Features

Cabin Baggage 7 kg - CITILINKCabin Baggage 7 kg
Check-in Baggage 10 kg - CITILINKCheck-in Baggage 10 kg
Check-in close at 7 minutes - CITILINKCheck-in close at 7 minutes
  • Review

  • About

  • Baggage

  • Policy

  • Terms

  • COVID-19 Info

7.6/10
Based on 2187 review.
  • Cleanliness7.8
  • Price7.5
  • Punctuality7.7
  • Service7.6
  • Comfortness7.6
  • 8terbang bersama citilink

    citilink salah satu lcc terbaik indonesia. semoga semakin baik lg pelayanannya dan semoga sukses

    - RUSFITA RAHAYU -
  • 7.2review

    Bagus. Citilink terjadwal cukup baik. Semoga kedepannya semakin baik

    - siti lestariningrum -
  • 7terbang bersama citilink

    terima kasih atas pelayanan citilink yg cukup baik. sangat diharapkan konsumen tuk biaya reschedule yg murah dan tersedianya layanan refund.

    - Rusfita Rahayu -

FAQ About Citilink Airlines


What terminal is Citilink at Soekarno Hatta Airport?

  • Terminal 2 Domestic.

    What is the baggage capacity of Citilink airlines?

    • Passengers get a free check-in baggage allowance with a maximum weight:
    1. Domestic: Airbus 20 kg and ATR 10 kg.
    2. International: 10 kg.
    • Cabin baggage maximum of 7 (seven) kg.
    • Cabin luggage dimensions may not exceed 56 cm x 36 cm x 23 cm.

    How do I reschedule and refund Citilink tickets at tiket.com?

    • You can apply for a refund and reschedule directly on tiket.com application.

      How do you contact tiket.com Call Center regarding your Citilink ticket purchase?

      • If there are problems and questions regarding ticket purchase, please contact tiket.com Customer Care at 0804 1500 878, WhatsApp 0855 1500 878, or email to cs@tiket.com.


        What is the Most Popular Citilink Route?

        • Jakarta Surabaya tickets
        • Surabaya Jakarta tickets
        • Jakarta Bali tickets
        • Makassar Ambon tickets
        • Makassar Jayapura tickets
        • Ambon Makassar tickets
        • Banjarmasin Jakarta ticket
        • Banjarmasin Semarang tickets


            Do you want to take a comfortable trip with cheap plane tickets? Book Citilink flight tickets from tiket.com! Citilink is one of Indonesia's best low cost carrier (LCC) airlines whose passengers are always hunted for. Even though the price is cheap, the airline which is famous for its green color also provides services that are no less comfortable and satisfying. 


            The airline established in 2001 as a subsidiary of Garuda Indonesia. However, since 30 July 2012, Citilink has officially operated as a separate business entity from Garuda Indonesia. Citilink operates independently with its callsign, flight code, logo, and uniform. The airline's main bases are Soekarno-Hatta International Airport and Juanda International Airport.


            Citilink has reached 35 cities with 70 routes at present. Citilink Indonesia faithfully serves passengers on approximately 270 flights every day. Not to forget, flight attendants and stewards also often slip humor in-flight information or safety instructions. Citilink has a vision to become a leading low-cost airline by providing scheduled, inexpensive, and safety-focused air transportation services. This characteristic is what makes Citilink flights different from the others. Find out more about Citilink Airlines, flight schedules, and promos at tiket.com.


            Citilink Flight Class

            The Citilink aircraft cabin has a standard 180 seat configuration. In July 2018, Citilink introduced the "Green Zone" program. Seats in the first five rows and rows near the emergency window are called "Green Chairs," while the rest are ordinary chairs. Passengers who wish to book or request a special green or regular seat during booking or check-in will be charged a certain fee. Additional benefits include free snacks, drinks, and insurance.

            Economy class

            • Amenities
            • 29 inches of legroom
            • Seat layout 3-3.
            • Food and drinks (surcharge).

            • Citilink Fleet
            • Airbus A320-200
            • Airbus A320neo
            • Airbus A330-900neo
            • ATR 72-600
            • Boeing 737-500

            Citilink Indonesia's Loyalty Program

            For those of you who faithfully use the Citilink service as your favorite airline, there is a very profitable loyalty program! Citilink previously had a program called SuperGreen, which has now joined the Garuda Indonesia loyalty program, GarudaMiles. You can collect GarudaMiles from each of your flights with Citilink and Garuda Indonesia, which you can exchange later with various benefits and prizes for the next Citilink and Garuda Indonesia flights!


            Buy Citilink Flight Tickets at tiket.com

            Immediately order Citilink promo tickets from tiket.com. You can check and compare flight routes and flight schedules directly at tiket.com. Download and install the tiket.com application directly on the Google Play Store and App Store to get flight ticket promo information every day. You can also easily check Citilink's flight schedules directly from the tiket.com application. Or you can check it on tiket.com's official website. Get the experience of booking Citilink flight tickets on tiket.com quickly, efficiently, and with lots of promos.

            Going anywhere? tiket.com! 


            Citilink Customer Service

            • Phone number:0804-1-080808
            • Email: info@citilink.co.id

            • Address:
              Menara Citicon Lt. 14.
              Jl. S Parman Kav. 72 Slipi,
              West Jakarta 11410, Indonesia.

            • Working hours:
              Monday - Friday: 9:00 AM to 5:00 PM
              Saturday: 9 am to 2 pm
              Sunday: Closed.

            Citilink Airlines Code

            IATA Code: QG

            ICAO Code: CTV

            Callsign: SUPERGREEN

            • Passengers get a free baggage allocation with a maximum weight
            1. Domestic: Airbus 20 kg and ATR 10 kg
            2. International: 10 kg
            • Cabin baggage may not exceed a maximum weight of  7 (seven) kg.
            • Cabin luggage dimensions may not exceed 56 cm x 36 cm x 23 cm.
            • There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).
            • Bags with a weight of more than 7 kg must enter the Check-In baggage. 
            • Register your baggage in advance at the check-in counter before your flight.

            • Every passenger must occupy the seat which is determined during check-in.

            • Carry-on baggage must be put in luggage compartment or below the passenger’s seat.

            • Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.

            • Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.

            • It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.


            Important notes:

            • Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.

            • Check-in counter would be closed 45 minutes before take-off.

            • .Please arrive at the boarding gate 30 minutes before your flight departs.

            • All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.

            • All passengers must abide [airlines] baggage allowance rules.

            • Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.

            How to Cancel Your Flight at tiket.com

            • Logged in to your tiket.com account

            • Go to “My Order”.

            • Pick the flight you wish to cancel and then click “Refund”.

            • Choose the reason behind your decision to do a refund.

            • Read the terms & conditions carefully, then continue.

            • Pick the passenger doing the cancellation.

            • Check the estimate refund you would get and fill in the bank account information needed for refund process.

            • Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.


            Important

            The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.

            The applicable policy will still follow the airline regulations when the request is submitted.

             

            During the period of adaptation of new habits, all Citilink ticket purchases will follow the provisions of the SE Task Force for the Acceleration of Handling COVID-19 No.7/2020 concerning Criteria and Requirements for Travel of People in the Adaptation Period of New Habits Towards a Safe and Productive Society Coronavirus Disease 2019 (COVID-19 ) and other related regulations.

             

            Prospective Citilink passengers with flight periods starting from 09 June 2020, must include:

            Domestic travel requirements:

            • Personal identification (KTP or other valid identification cards).
            • Showing a PCR test certificate with negative results that are valid for seven days or a certificate of Rapid-Test test with non-reactive results that are valid for three days upon departure.
            • Showing a certificate of symptoms free of influenza such as influenza (influenza-like illness) issued by the Doctor of the Hospital/health center for areas that do not have PCR Test and/or Rapid-Test facilities.

               

            Travel requirements for people arriving from abroad:

            • Every individual from abroad must conduct a PCR Test at the time of arrival, if the passenger has not carried out and can not show a letter of PCR Test results from the country of departure, then;
            1. PCR Examination Travel tests for people arriving overseas are excluded from PLBN (Post-State Border Posts) which do not have PCR equipment, by conducting rapid tests and showing a certificate of symptoms-free such as influenza (influenza-like illness) and are excluded for the journey of commuter people going through PLBN by showing a certificate of freedom from symptoms such as influenza (influenza-like illness) issued by the Hospital Doctor/Health authority.
            • During the waiting time for PCR Test results, each person must undergo quarantine at the select quarantine accommodation location provided by the government; or
            • Utilizing quarantine accommodation (Hotels/Lodging) that has received certification of COVID-19 quarantine accommodation from the Ministry of Health.

             

            Specifically, prospective passengers from and/or arriving in certain regions must have the following documents:

             

            Route

            Destinations

            Rapid Non-reactive Test Results or Negative PCR / Swab Tests

            Negative PCR / Swab Test Result

            Other Documents

            Domestic

            CGK/HLP

            v

             

            CLM:

            click here

            Domestic

            DPS/BPN/TJQ/PGK

             

            v

            DPS:

            click here

            Domestic

            Other than CGK/HLP/DPS/ BPN/TJQ/PGK

            v

               

             

            All prospective passengers are required to download and activate the Peduli Lindungi (Care Protect) application on a mobile phone device.


            For more information, please visit the official Citilink website or click here.

             

            Citilink is not responsible for negligence, errors, or lack of required documents required by prospective passengers.

             

             

            Refund

            Refunds for Citilink Airlines will be given in the form of a Citilink Voucher. Refund submission must be made before your initial travel date. The conditions for submitting a refund to get a voucher are as follows:

             

            Ticket Purchase Date             : -

            Flight Period                            : 24 April 2020 - 30 June 2020

            Flight Routes                           : All routes

            Ticket Validity Period              : Up to 20 July 2021

             

            Other Conditions:

            • Vouchers will be given in the form of a voucher code that will be sent by tiket.com to passengers through the registered email address.
            • Vouchers can be used to purchase Citilink tickets on a free route, and the departure date starts from 1 June 2020 to 20 July 2021.
            • Vouchers can be redeemed (used) at the Citilink sales office or on the Citilink website.
            • Vouchers are transferable and can be used for other passengers who are not the passengers on the previous reservation.
            • If the price of a new ticket is higher than the value of the voucher given, then the price difference must be paid by the passenger. If the price of a new ticket is lower than the given voucher, the remaining balance in the voucher can be used to purchase another ticket multiple times until the balance or validity period ends.
            • Voucher value can be checked on the Citilink website.

             

            How to Apply for Travel Voucher Issuance:

            If you want to cancel a ticket and issue a Travel Voucher, you can submit a refund through the airline refund feature available at tiket.com. For more information, please  Click here.

             

            Refunds that you will receive are not in the form of cash but still in the form of  Travel Vouchers which will be sent via the registered email at the time of booking.

             

             

            Reschedule

            Citilink applies the provision that rescheduling is free without additional costs until the departure date of July 20, 2021, except rescheduling conducted on blackout dates as determined by Citilink.

             

             

            Reroute

            Citilink applies the stipulation that reroutes are free without additional costs unless there is a price difference between the old route ticket and the new one, then the price difference will be charged to passengers. If the price of a new route ticket is lower than the old route, the difference is not refundable.