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Citilink Flight Schedules & Price

Halim Perdanakusuma (HLP) to Juanda (SUB)EconomyIDR 455.600Thursday, 07 October 2021
Halim Perdanakusuma (HLP) to Juanda (SUB)EconomyIDR 455.600Wednesday, 06 October 2021
Halim Perdanakusuma (HLP) to Juanda (SUB)EconomyIDR 455.600Friday, 01 October 2021
Halim Perdanakusuma (HLP) to Juanda (SUB)EconomyIDR 455.600Thursday, 30 September 2021
Halim Perdanakusuma (HLP) to Juanda (SUB)EconomyIDR 455.600Tuesday, 28 September 2021

Book Citilink Flights now!

Easily grab your flight e-ticket at Book multiple flights from Citilink for your friends and family, therefore you’d have a good time traveling together. Want more? There is so much more you can get from app. Check for ongoing promos to get a discount on your bookings.

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Citilink Features

Cabin Baggage 7 kg - CITILINK INDONESIACabin Baggage 7 kg
Check-in Baggage 10 kg - CITILINK INDONESIACheck-in Baggage 10 kg
Check-in close at 7 minutes - CITILINK INDONESIACheck-in close at 7 minutes
  • Review

  • About

  • Baggage

  • Policy

  • Terms

  • COVID-19 Info

Based on 2187 review.
  • Cleanliness7.8
  • Price7.5
  • Punctuality7.7
  • Service7.6
  • Comfortness7.6
  • 8terbang bersama citilink

    citilink salah satu lcc terbaik indonesia. semoga semakin baik lg pelayanannya dan semoga sukses

  • 7terbang bersama citilink

    terima kasih atas pelayanan citilink yg cukup baik. sangat diharapkan konsumen tuk biaya reschedule yg murah dan tersedianya layanan refund.

    - Rusfita Rahayu -
  • 7terbang bersama citilink

    terima kasih atas pelayanan citilink yg cukup baik. sangat diharapkan konsumen tuk biaya reschedule yg murah dan tersedianya layanan refund.

    - Rusfita Rahayu -

FAQ About Citilink Airlines

What terminal is Citilink at Soekarno Hatta Airport?

  • Terminal 2 Domestic.

    What is the baggage capacity of Citilink airlines?

    • Passengers get a free check-in baggage allowance with a maximum weight:
    1. Domestic: Airbus 20 kg and ATR 10 kg.
    2. International: 10 kg.
    • Cabin baggage maximum of 7 (seven) kg.
    • Cabin luggage dimensions may not exceed 56 cm x 36 cm x 23 cm.

    How do I reschedule and refund Citilink tickets at

    • You can apply for a refund and reschedule directly on application.

      How do you contact Call Center regarding your Citilink ticket purchase?

      • If there are problems and questions regarding ticket purchase, please contact Customer Care at 0804 1500 878, WhatsApp 0855 1500 878, or email to

        What is the Most Popular Citilink Route?

        • Jakarta Surabaya tickets
        • Surabaya Jakarta tickets
        • Jakarta Bali tickets
        • Makassar Ambon tickets
        • Makassar Jayapura tickets
        • Ambon Makassar tickets
        • Banjarmasin Jakarta ticket
        • Banjarmasin Semarang tickets

            Do you want to take a comfortable trip with cheap plane tickets? Book Citilink flight tickets from! Citilink is one of Indonesia's best low cost carrier (LCC) airlines whose passengers are always hunted for. Even though the price is cheap, the airline which is famous for its green color also provides services that are no less comfortable and satisfying. 

            The airline established in 2001 as a subsidiary of Garuda Indonesia. However, since 30 July 2012, Citilink has officially operated as a separate business entity from Garuda Indonesia. Citilink operates independently with its callsign, flight code, logo, and uniform. The airline's main bases are Soekarno-Hatta International Airport and Juanda International Airport.

            Citilink has reached 35 cities with 70 routes at present. Citilink Indonesia faithfully serves passengers on approximately 270 flights every day. Not to forget, flight attendants and stewards also often slip humor in-flight information or safety instructions. Citilink has a vision to become a leading low-cost airline by providing scheduled, inexpensive, and safety-focused air transportation services. This characteristic is what makes Citilink flights different from the others. Find out more about Citilink Airlines, flight schedules, and promos at

            Citilink Flight Class

            The Citilink aircraft cabin has a standard 180 seat configuration. In July 2018, Citilink introduced the "Green Zone" program. Seats in the first five rows and rows near the emergency window are called "Green Chairs," while the rest are ordinary chairs. Passengers who wish to book or request a special green or regular seat during booking or check-in will be charged a certain fee. Additional benefits include free snacks, drinks, and insurance.

            Economy class

            • Amenities
            • 29 inches of legroom
            • Seat layout 3-3.
            • Food and drinks (surcharge).

            • Citilink Fleet
            • Airbus A320-200
            • Airbus A320neo
            • Airbus A330-900neo
            • ATR 72-600
            • Boeing 737-500

            Citilink Indonesia's Loyalty Program

            For those of you who faithfully use the Citilink service as your favorite airline, there is a very profitable loyalty program! Citilink previously had a program called SuperGreen, which has now joined the Garuda Indonesia loyalty program, GarudaMiles. You can collect GarudaMiles from each of your flights with Citilink and Garuda Indonesia, which you can exchange later with various benefits and prizes for the next Citilink and Garuda Indonesia flights!

            Buy Citilink Flight Tickets at

            Immediately order Citilink promo tickets from You can check and compare flight routes and flight schedules directly at Download and install the application directly on the Google Play Store and App Store to get flight ticket promo information every day. You can also easily check Citilink's flight schedules directly from the application. Or you can check it on's official website. Get the experience of booking Citilink flight tickets on quickly, efficiently, and with lots of promos.

            Going anywhere?! 

            Citilink Customer Service

            • Phone number:0804-1-080808
            • Email:

            • Address:
              Menara Citicon Lt. 14.
              Jl. S Parman Kav. 72 Slipi,
              West Jakarta 11410, Indonesia.

            • Working hours:
              Monday - Friday: 9:00 AM to 5:00 PM
              Saturday: 9 am to 2 pm
              Sunday: Closed.

            Citilink Airlines Code

            IATA Code: QG

            ICAO Code: CTV

            Callsign: SUPERGREEN

            • Passengers get a free baggage allocation with a maximum weight
            1. Domestic: Airbus 20 kg and ATR 10 kg
            2. International: 10 kg
            • Cabin baggage may not exceed a maximum weight of  7 (seven) kg.
            • Cabin luggage dimensions may not exceed 56 cm x 36 cm x 23 cm.
            • There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).
            • Bags with a weight of more than 7 kg must enter the Check-In baggage. 
            • Register your baggage in advance at the check-in counter before your flight.

            • Every passenger must occupy the seat which is determined during check-in.

            • Carry-on baggage must be put in luggage compartment or below the passenger’s seat.

            • Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.

            • Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.

            • It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.

            Important notes:

            • Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.

            • Check-in counter would be closed 45 minutes before take-off.

            • .Please arrive at the boarding gate 30 minutes before your flight departs.

            • All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.

            • All passengers must abide [airlines] baggage allowance rules.

            • Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.

            How to Cancel Your Flight at

            • Logged in to your account

            • Go to “My Order”.

            • Pick the flight you wish to cancel and then click “Refund”.

            • Choose the reason behind your decision to do a refund.

            • Read the terms & conditions carefully, then continue.

            • Pick the passenger doing the cancellation.

            • Check the estimate refund you would get and fill in the bank account information needed for refund process.

            • Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.


            The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.

            The applicable policy will still follow the airline regulations when the request is submitted.


            Due to the COVID-19 situation around the world, requests for airline passenger funds have increased significantly. Fund processing takes longer than usual.

   will do everything to speed up the process. We will continue to follow up until the refud process from the airline is complete.



            Special Protocol

            Before traveling, make sure you have prepared documents or filled out forms at either the departure airport or the destination airport (if any). For complete information, please click here.




            Refunds for Citilink are in accordance with the airline's regulations as follow:

            • For departure dates after 30 June 2020, normal regulatory refunds in cash apply except mentioned on the table below.
            • Refund submission must be made before your initial travel date. 
            • Vouchers will be given in the form of a voucher code that will be sent by to passengers through the registered email address.
            • Vouchers can be used to purchase Citilink tickets on a free route, and the departure date starts from 1 June 2020 to 20 July 2021.
            • Vouchers can be redeemed (used) at the Citilink sales office or on the Citilink website.
            • Vouchers are transferable and can be used for other passengers who are not the passengers on the previous reservation.
            • If the price of a new ticket is higher than the value of the voucher given, then the price difference must be paid by the passenger. If the price of a new ticket is lower than the given voucher, the remaining balance in the voucher can be used to purchase another ticket multiple times until the balance or validity period ends.
            • Voucher value can be checked on the Citilink website.


            Ticket Purchase Date Flight Period


            Type of Refund

            Refund Regulation / Voucher Validity 


            24 Apr – 30 Jun 2020

            All routes


            Up to 20 Jul 2021

            - 18 Dec 2020 - 4 Jan 2021 To Bali Cash Full Refund
            - 6 - 17 May 2021 All domestic routes Cash Full Refund




            • Reschedule/change fee will be waived only for the flights mentioned on the table below
            • Fare differences and other additional charges (e.g. applicable taxes) will apply
            • Rescheduling conditions are subject to each airline policies and availability
            Date of Issue Date of Travel Reschedule Rules Routes
            - 18 Dec 2020 - 4 Jan 2021 The new flight should be done before 30 Apr 2021.
            (Completed travel - already back to the origin)
            To Bali
            - 6 - 17 May 2021 The new flight should be done on 1 - 5 May and 18 - 31 May 2021 (subject to the seat availability)
            (Completed travel - already back to the origin)
            All domestic routes




            • Reroute / change fee will be waived
            • Fare differences and other additional charges (e.g. applicable taxes) will apply
            • If the reroute ticket price is greater than the initial flight, the price difference will be paid by the passenger. If the ticket price is lower than the initial flight, then the price difference will not be given to the passenger.
            • Reroute conditions are subject to each airline policies and availability