Philippine Airlines

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Philippine Airlines Flight Schedules & Price

DESTINATIONCLASSPRICEDEPARTURE DATE
Soekarno Hatta (CGK) to Hong Kong International Apt (HKG)EconomyIDR 23.658.500Monday, 10 August 2020

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Philippine Airlines Features

Cabin Baggage 7 kg - PHILIPPINE AIRLINESCabin Baggage 7 kg
Check-in Baggage 7 kg - PHILIPPINE AIRLINESCheck-in Baggage 7 kg
Check-in close at 7 minutes - PHILIPPINE AIRLINESCheck-in close at 7 minutes
  • About

  • Baggage

  • Policy

  • Terms

  • COVID-19 Info

Philippine Airlines (PAL), PAL Holdings, Inc. or known historically (until 1970) as Philippine Air Lines, is a Philippine national airline headquartered in PNB Financial Center, Pasay City. It was founded in 1941, which makes it the first and oldest commercial airline in Asia that still operates under its original name.

Philippine Airlines has a primary hub at Ninoy Aquino International Airport in Manila and secondary airport hubs located at Clark International Airport in Angeles City and Mactan - Cebu International Airport on Mactan Island. Philippine Airlines is the only airline in the Philippines that has obtained safety accreditation status from the International Air Transport Association (IATA).

With 54 aircraft in its fleet, Philippine Airlines currently serves flights to 31 domestic and 46 international destinations in 25 countries worldwide. Philippine Airlines always tries to show the essence of Philippine pride in various aspects. The first slogan is "Mabuhay," the Tagalog phrase meaning "Welcome." The slogan has changed several times before finally becoming "The Heart of the Filipino," after his 75th birthday. Meanwhile, the Philippine Airlines logo has changed four times since 1941. The first logo is a blue oval with stars and wings, complete with the initials of the airline. The logo was then changed with red and blue triangles, representing the Philippine flag. This second logo has been modified several times before finally becoming a yellow sun tucked between a red and blue triangle, symbolizing the country's flag and national pride.


Philippine Airlines Flight Class

Philippine Airlines provides three choices of classes for its passengers, namely Economy Class, Premium Economy Class, and Business Class. The services and facilities offered by all three classes are of high quality. See the explanation below for complete information:


Economy class

  • Amenities
  • Ergonomic chair with adjustable headrests
  • AVOD in-flight uncertainty and is equipped with a 9-10 inch monitor
  • Headphone jack and USB port

  • In-Flight Meals
  • A variety of local dishes and delicious menu creations, complete with choices of alcoholic and non-alcoholic drinks
  • Alcoholic drinks served in this class include whiskey, gin, vodka, brandy, red wine, white wine, and beer
  • Snacks are also available for flights of more than 45 minutes

  • Economy Class Fleet
  • Airbus A350
  • Airbus A330
  • Airbus A321neo
  • Boeing B777-300ER

Premium Economy Class

  • Amenities
  • Boarding and check-in priority
  • Ergonomic chair with adjustable headrests
  • Extra legroom with size 34-36 inches
  • AVOD in-flight uncertainty and is equipped with a 13.3-inch monitor
  • Headphone jack, electric socket, USB port, and Wi-Fi

  • In-Flight Meals
  • A variety of local dishes and delicious menu creations, complete with choices of alcoholic and non-alcoholic drinks
  • Alcoholic drinks served in this class include whiskey, gin, vodka, brandy, red wine, white wine, and beer
  • Snacks are also available for flights of more than 45 minutes

  • Premium Economy Class Fleet
  • Airbus A350
  • Airbus A330
  • Airbus A320

Business-class

  • Amenities
  • Priority boarding and check-in and lounge access
  • An exclusive cabin with privacy and a built-in massage chair
  • The chair can be changed to a flatbed
  • AVOD in-flight uncertainty
  • Headphone jack, electric socket, USB port, reading light, and Wi-Fi
  • Blankets and pillows

  • In-Flight Meals
  • A selection of Western, Japanese, and Filipino dishes made with fresh ingredients
  • Passengers have more choices of alcoholic drinks, including rum, cognac, cocktails, alcoholic beverages, and champagne
  • Dine-on-Demand service is available for long distance travel

  • Business Class Fleet
  • Airbus A350
  • Airbus A330
  • Airbus A321neo
  • Boeing B777-300ER

Philippine Airlines Loyalty Program

  • Mabuhay Miles

Philippine Airlines offers a frequent flyer program called Mabuhay Miles, and this program is open to every passenger over the age of 2 years. Mabuhay Miles allows members to get points every time they make domestic and international flights, both with Philippine Airlines or with other flight partners, such as All Nippon Airlines (ANA) and Etihad Airlines. Points can be exchanged for class upgrades, merchandise, discounted tickets, car rentals, hotels, and much more.


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Philippine Airlines Customer Service

If you need further information, you can contact the Philippine Airlines service center below:

  • Jakarta Office
    General Sales Agent (GSA) Indonesia
    PT. Sheira Semesta Cemerlang
    Menara Kuningan, 33rd Floor
    JI. HR. Rasuna Said Blok X-7 Kav. 5
    Jakarta 12940, Indonesia
    Tel: (62-21) 30015757, 30015758
    Fax: (62-21) 30015799
    Email: jakarta@philippineairlines-id.com

  • Bali Office
    General Sales Agent (GSA) Indonesia
    PT. Sheira Semesta Cemerlang
    Kuta Paradiso Hotel, Lobby Level
    Jl. Kartika Plaza
    Tuban, Bali 80361, Indonesia
    Tel: (62-361) 750353, 750354
    Fax: (62-361) 750354
    Email: denpasar@philippineairlines-id.com

Airline Codes Philippine Airlines

IATA Code: PR

ICAO Code: PAL

Call Sign: PHILIPPINE
  • There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).


  • Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.


  • Register your baggage in advance at the check-in counter before your flight.

  • Every passenger must occupy the seat which is determined during check-in.

  • Carry-on baggage must be put in luggage compartment or below the passenger’s seat.

  • Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.

  • Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.

  • It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.


Important notes:

  • Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.

  • Check-in counter would be closed 45 minutes before take-off.

  • .Please arrive at the boarding gate 30 minutes before your flight departs.

  • All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.

  • All passengers must abide [airlines] baggage allowance rules.

  • Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.

How to Cancel Your Flight at tiket.com

  • Logged in to your tiket.com account

  • Go to “My Order”.

  • Pick the flight you wish to cancel and then click “Refund”.

  • Choose the reason behind your decision to do a refund.

  • Read the terms & conditions carefully, then continue.

  • Pick the passenger doing the cancellation.

  • Check the estimate refund you would get and fill in the bank account information needed for refund process.

  • Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.


Important

The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.

The applicable policy will still follow the airline regulations when the request is submitted.

 

Philippine Airline Flight Procedure

The following things need to be considered in relation to Philippine Airline flight procedures:

  • For information on passengers who can enter the Manila area, please check the provisions of the Philippines Country or Airport.
  • Fill out and bring the Declaration Release and Waiver form that has been sent previously via email registered to the departure airport. Contact our Customer Care or the airline if you have not got the email.
  • Fill out the following form here for preclearance from DFA Manila
  • Log in and generate QR Code before boarding here
  • Starting 15 July 2020, all passengers on international flights to Mactan Cebu International Airport (MCIA) must complete online registration at least 2 days before departure. The registration form can be accessed here.
  • All passengers must carry and wear masks at the airport and during the flight. If not carrying a mask, passengers are not allowed to continue the travel.

  • Passengers must ensure that their luggage meets applicable regulations, which are dimensions of length 22 inches / 56cm, width 14 inches / 36cm, and height 15 lbs / 7kg

  • The Philippine Immigration Bureau will apply the use of an Electronic Immigration Card (with Health Declaration) for all arrivals to Manila. Please fill out the form here

 

Refund

Refunds for Philippine Airline are not currently given in cash, but in the form of EMD / Travel Vouchers. There is administration fare applied for EMD / Travel Vouchers issuance. The conditions for submitting an EMD / Travel Vouchers refund are as follows:

 

Ticket Purchase Date                  : -
Early Flying Period                    : 15 March - 30 April 2020

                                                      2 February - 15 September 2020 (If there is travel ban / restriction)
Flight Routes                              : All Routes
Term of EMD / Travel Voucher : 1 year from the initial ticket issuance / 30 November 2020.

Other Condition: 

* Additional 10% from basic rates not used.
* EMD is valid for 1 year and can be extended for another year which must be submitted 7 days before the expiration of the initial EMD / Travel voucher through the Philippine Airlines Airline Office
* EMD / Travel Voucher redemption is subject to applicable airline rules and EMD can be used to purchase PAL tickets / baggage / seats.
* Exchange of EMD can only be carried out until 30 November 2020
* EMD / Travel Vouchers cannot be cashed

 

Ticket Purchase Date                  : On / before 15 September 2020
Early Flying Period                    : After 1 June 2020.
Flight Routes                              : All routes
Term of EMD / Travel Voucher : 1 year from the initial ticket issuance / 30 November 2020.

Other Condition                         : 

* Submissions must be made no later than 7 days before the most recent departure
* EMD validity period is only for 1 year
* EMD / Travel Voucher redemption is subject to applicable airline rules and EMD can be used to purchase PAL tickets / baggage / seats.
* Exchange of EMD can only be carried out until 30 November 2020
* EMD / Travel Vouchers cannot be cashed.

 

How to Apply for an EMD Issuance / Travel Voucher:

If you want to cancel the ticket and issue an EMD / Travel Voucher, you can submit a refund through the flight refund feature in tiket.com. For more information, please check Click here.

 

Refunds that you will receive are not in the form of cash but still in the form of EMD / Travel Vouchers which will be sent via the registered email at the time of booking.


Open Ticket

The conditions for submitting an Open Ticket are as follows:

 

Ticket Purchase Date  : -
Flight Period                 : 15 March - 30 April 2020.

                                         2 February - 15 September 2020 (If there is travel ban / restriction).
Routes                           : All Routes.
Ticket Validity Period  : 1 year from the initial ticket issuance / 30 November 2020.

 

Ticket Purchase Date  : On/before 15 September 2020.
Flight Period                 : After 1 June 2020.
Routes                           :All routes.
Ticket Validity Period  : 1 year from the initial ticket issuance / 30 November 2020.

Other Condition            :  Submissions must be made no later than 7 days before the most recent departure
 

How to do an Open Ticket:

If you want to submit an Open Ticket, please contact tiket.com with a statement such as an example below:

 

I agree to do an Open Ticket with the following details:

Booking code :

Passenger name :

Flight route :

 

If the Open Ticket has been submitted to the tiket.com, then you have agreed with all the information contained on this page. tiket.com will immediately cancel your active flight schedule and will confirm this to you. The authority to use the ticket is entirely the responsibility of the passenger.


Reschedule

  • Reschedule request in form of submission
  • Reschedule fee will be waived
  • Waiver for reschedule fee only valid one time only
  • Fare differences and other additional charges (e.g. applicable taxes) will apply
  • Flights on the new date do not apply to United States / Canada routes on June 15 - July 31, 2020 for inbound flights and July 15 - September 15, 2020 for outbound flights

 

Reroute

  • Submitting a re-route can be done while using the same airline
  • Submissions are made at the related airlines
  • If the reroute ticket price is greater than the EMD / Travel Voucher value given, the price difference will be paid by the passenger. If the ticket price is lower than the EMD / Travel Voucher given, then the price difference will not be given to the passenger.