Royal Jordanian

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Royal Jordanian Features

Cabin Baggage 7 kg - ROYAL JORDANIANCabin Baggage 7 kg
Check-in Baggage 7 kg - ROYAL JORDANIANCheck-in Baggage 7 kg
Check-in close at 7 minutes - ROYAL JORDANIANCheck-in close at 7 minutes
  • About

  • Baggage

  • Policy

  • Terms

Royal Jordanian Airlines, or formerly known as Alia Royal Jordanian Airlines, is a Jordanian national airline headquartered in Amman, Jordan. The airline operates scheduled international services on four continents, to be more than 500 flights per week, with at least 110 departures every day. Royal Jordan has a main base at Queen Alia International Airport and is a member of the Arab Air Carriers Organization and the airline alliance of Oneworld.

The airline was founded on December 9, 1963, and began operations on December 15, 1963, with capital from private shareholders, which was later taken over by the Jordanian government. Alia (Royal Jordanian Airline) began operations with two Handley Page Dart Heralds and one Douglas DC-7, which traveled from Amman to Kuwait City, Beirut, and Cairo.

Since 2008 Royal Jordanian has faced increased competition in the Middle East, many new low-cost airlines are arriving, such as Air Arabia, Jazeera Airways, and Flydubai. With the arrival of these new airlines, Royal Jordanian is focusing on improving ground services to maintain market share.

Royal Jordanian Flight Class

Royal Jordanian provides two choices of classes for its passengers, namely Economy Class and Business Class (Crown Class). The services and facilities offered by both classes are of high quality. See the explanation below for complete information:

Economy class

  • Amenities
  • Soft and wide ergonomic chair
  • Enough legroom
  • Earbuds, pillows, blankets, and eye masks
  • In-flight entertainment, audio-and video-on-demand system (AVOD)
  • Reading lamp, and pocket for storing small items

  • In-Flight Meals
  • Snacks (short trips) and full meals (long flights)
  • The Economy class menu offers more than 40 delicious dishes, with local and international cuisines
  • Passengers can choose food from special menus that have been designed to meet religious or dietary preferences. Must be booked no later than 24 hours before departure

  • Economy Class Fleet
  • Airbus A319-100
  • Airbus A320-200
  • Airbus A321-200
  • Boeing 787-8
  • Embraer 175
  • Embraer 195

Business Class (Crown Class)

  • Amenities
  • Priority check-in and boarding
  • Crown Lounge
  • Soft and full ergonomic chair
  • Earbuds, pillows, blankets, and eye masks
  • In-flight entertainment, audio-and video-on-demand system (AVOD)
  • Reading lamp, and pocket for storing small items
  • A USB port is available (on certain aircraft)

  • In-Flight Meals
  • Crown Dining offers rich food in an elegant atmosphere
  • Complete range of alcoholic and non-alcoholic drinks
  • A complete meal consisting of 4 delicious menus with quality ingredients
  • Passengers can choose food from special menus that have been designed to meet religious or dietary preferences. Must be booked no later than 24 hours before departure

  • Fleet Business Class (Crown Class)
  • Airbus A319-100
  • Airbus A320-200
  • Airbus A321-200
  • Boeing 787-8
  • Embraer 175
  • Embraer 195

Royal Jordanian Loyalty Program

  • Royal Club

Royal Club is a frequent flyer program from Royal Jordanian. Passengers are given miles based on the type, class, and destination of the flight. Royal Club members can also earn miles by traveling with other Oneworld airlines. Royal Plus Royal Jordanian cardholders with Silver, Gold, or Platinum membership types can use Oneworld airport services throughout the world.

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Royal Jordanian Customer Service

If you need further information, you can contact the Royal Jordanian service center below:

  • Jakarta Office
    General Sales Agent (GSA) of Indonesia
    PT. Grace of Space
    Jl. Boulevard Timur Raya Block NE1 No. 45
    Kelapa Gading
    Jakarta 14240
    Tel: (62-21) 4513402
    Fax: (62-21) 4534034

Royal Jordanian Airlines Code




  • There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).

  • Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.

  • Register your baggage in advance at the check-in counter before your flight.

  • Every passenger must occupy the seat which is determined during check-in.

  • Carry-on baggage must be put in luggage compartment or below the passenger’s seat.

  • Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.

  • Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.

  • It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.

Important notes:

  • Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.

  • Check-in counter would be closed 45 minutes before take-off.

  • .Please arrive at the boarding gate 30 minutes before your flight departs.

  • All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.

  • All passengers must abide [airlines] baggage allowance rules.

  • Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.

How to Cancel Your Flight at

  • Logged in to your account

  • Go to “My Order”.

  • Pick the flight you wish to cancel and then click “Refund”.

  • Choose the reason behind your decision to do a refund.

  • Read the terms & conditions carefully, then continue.

  • Pick the passenger doing the cancellation.

  • Check the estimate refund you would get and fill in the bank account information needed for refund process.

  • Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.