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Thai Airways Company, Thai Airways, or THAI is an airline from Thailand that formed in 1988. The airline is based primarily at Suvarnabhumi Airport and headquartered in Vibhavadi Rangsit Road, Chatuchak District, Bangkok.
THAI is a founding member of the Star Alliance. The airline is the second-largest shareholder of the low-cost airline Nok Air with a 21.80 percent stake and launched a regional commercial airplane named Thai Smile in mid-2012 using the latest fleet of Airbus A320s.
In the beginning, Thai Airways was a joint venture between Scandinavian Airlines (SAS) and Thailand's domestic airline, Thai Airways Company. The purpose of this joint venture is to create an international wing for Thai Airways. SAS provides various training for operational, managerial, and marketing expertise. This was done so that the creation of a fully independent national airline in a short time.
Through this training, Thai citizens are gradually able to assume full managerial responsibility. Until finally, on May 1, 1960, the combined airline made the first commercial flights, and even flights operated to nine Asian destinations abroad.
The airline's first intercontinental service using Douglas DC-8 began in 1971 with flights to Australia, then to Europe the following year. Some larger Douglas DC-10 wide-body tri-jets were obtained in the 1970s and began flights to North America starting in 1980.
On April 1, 1977, after joining SAS for 17 years, the Thai government bought the remaining 15 percent of shares owned by SAS, and Thai Airways became wholly-owned airlines by the Thai government. In 2019, the company is owned by the Thai Ministry of Finance by 51 percent of the shares, while 47 percent of its shares released on the Thai Stock Exchange.
Thai Airways is an airline that can transport passengers, goods, packages, and mail via air transportation. Flights through major cities of Thailand to major cities around the world through the airline alliance with Suvarnabhumi Airport as the main hub and Phuket International Airport as a secondary hub for all flight routes.
Thai Airways International Public Company Limited (THAI) received two Skytrax Awards for the category of the World's Best Spa Airline Lounge and the Best Airlines Staff in Asia at the 2019 Airline World Airline Awards Ceremony held at the Paris le Bourget Exhibition Center. Thai Airways offers 4 (four) flight classes equipped with various optional features. See the explanation below for complete information:
The comfort in Economy Class is not inferior to other classes. Thai Airways is very concerned with comfort on all flights, the size of the seat is wide enough and fast and polite service is an effort of the airline in providing comfort to all passengers.
The cabin design of the Premium Economy Class features a contemporary feel that reflects the subtle "mood" and spacious space. Passengers can relax in a larger chair that is 19 inches wide, with a 42-inch stretching room and 122 degrees backrest, plus wider armrests and armrests that can be controlled from the fingertips.
The Royal Silk or Business Class version of Thai Airways offers elegant silky smooth travel. Once you enter the aircraft cabin, you will be treated to the signature drink "Violet Breeze," a blend of cold lime juice and Thai-pea flowers.
The airline equipped with various high-quality facilities to serve the needs of passengers. You will enjoy different dishes in the Royal First class during the flight. The aircraft cabin is elegantly designed and still applies a touch of Thai culture in every corner.
Royal Orchid Plus is a Thai Airways customer loyalty program that provides an opportunity for its members to earn miles while flying with Thai Airways, Star Alliance partners, and with a variety of travel and financial partners. This program divided into three, namely Silver, Gold, and Platinum. Each of these membership types has a variety of priority benefits and services, including priority bookings, check-in, baggage handling, excess baggage, airport lounge access, free upgrades, and more.
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If you need further information, you can contact the Thai Airways service center below:
Thai Airways, including its subsidiaries, has flights to 84 destinations in 37 countries using 90 aircraft. The airline was once the operator of two of the longest non-stop routes in the world. The route is Bangkok - Los Angeles and Bangkok - New York City. However, due to high fuel prices, aircraft fleet withdrawals, baggage weight limits, and rising airline ticket prices, the airline no longer operates the non-stop route.
The Thai Airways route network dominated by flights to Europe, East Asia, and South/Southwest Asia. Thai Airways is the first Asia-Pacific airline to serve London Heathrow Airport. Among Asia-Pacific operators, Thai Airways has one of the largest passenger operations teams in Europe. At the end of 2018, of the 22,054 employees, with 1,438 pilots.
IATA Code: TG
ICAO Code: THACall Sign: THAI
There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).
Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.
Register your baggage in advance at the check-in counter before your flight.
Every passenger must occupy the seat which is determined during check-in.
Carry-on baggage must be put in luggage compartment or below the passenger’s seat.
Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.
Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.
It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.
Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.
Check-in counter would be closed 45 minutes before take-off.
.Please arrive at the boarding gate 30 minutes before your flight departs.
All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.
All passengers must abide [airlines] baggage allowance rules.
Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.
How to Cancel Your Flight at tiket.com
Logged in to your tiket.com account
Go to “My Order”.
Pick the flight you wish to cancel and then click “Refund”.
Choose the reason behind your decision to do a refund.
Read the terms & conditions carefully, then continue.
Pick the passenger doing the cancellation.
Check the estimate refund you would get and fill in the bank account information needed for refund process.
Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.
The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.
The applicable policy will still follow the airline regulations when the request is submitted.
Based on the information that we received, the ticket refund process for Thai Airways (THAI/TG) is currently constrained and cannot be carried out because the airline is undergoing a rehabilitation process through the Central Bankruptcy Court in Thailand. Notwithstanding this, Thai Airways remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests.
This policy applies until further notice. We will keep you posted once we have any further updates.
Refunds for Thai Airways are currently given the form of EMD / Travel Vouchers. The conditions for submitting an EMD / Travel Vouchers refund are as follows:
Ticket Purchase Date : Before 25 March 2020
Initial Flying Period : Up to 26 October 2020
Initial Flying Period : Up to 30 June 2020 (If there is cancellation from airline TG 431/TG 432/TG 433/TG 434/TG 435/ TG 436)
Flight Routes : All routes except Russia (Moscow)
Validity of EMD / Travel Vouchers : Up to 31 December 2021
* Submission of EMD / Travel Voucher issuance must be made before May 31, 2020
For a certain route and flight date as below, you can submit a refund at no charge (full refund):
Ticket Purchase Date : -
Initial Flying Period : March 25 2020 - May 31, 2020
Flight Routes : Moscow
Validity of EMD / Travel Vouchers : Up to 15 December 2020
How to Apply for an EMD Issuance / Travel Voucher:
If you want to cancel the ticket and issue an EMD / Travel Voucher, you can submit a refund through the flight refund feature in tiket.com. For more information, please check here.
Refunds that you will receive are not in the form of cash but still in the form of EMD / Travel Vouchers which will be sent via the registered email at the time of booking.
The conditions for submitting an Open Ticket are as follows:
Ticket Purchase Date : Before 25 March 2020
Flight Period : Up to 26 October 2020
Period : Up to 30 June 2020 (If there is cancellation
from airline TG 431/TG 432/TG 433/TG 434/TG 435/ TG 436)
Routes : All routes except Russia (Moscow)
Ticket Validity Period : Up to 31 December 2021
* Submission must be made before May 31, 2020
Ticket Purchase Date : -
Flight Period : 25 March 2020 - 31 May 2020.
Routes : Moscow
Ticket Validity Period : Up to 15 December 2020.
How to do an Open Ticket:
If you want to submit an Open Ticket, please contact tiket.com with a statement such as an example below:
I agree to do an Open Ticket with the following details:
Booking code :
Passenger name :
Flight route :
If the Open Ticket has been submitted to the tiket.com, then you have agreed with all the information contained on this page. tiket.com will immediately cancel your active flight schedule and will confirm this to you. The authority to use the ticket is entirely the responsibility of the passenger.
The following are rescheduling provisions from Thai Airways:
Date of Issue
Date of Travel
|Before 25 March 2020||
Up to 26 October 2020
Up to 30 June 2020 (If there is cancellation from airline TG 431/TG 432/TG 433/TG 434/TG 435/ TG 436)
|Submission must be made before May 31, 2020. The new flight date available up to 31 December 2021.||All Destination except Moscow|
|-||25 Mar - 31 May 2020||The new flight date available up to 15 December 2020.||Moscow|