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Air China Limited is a national airline and one of the leading airlines of the People's Republic of China, with its headquarters in the Shunyi District, Beijing, and based at the Beijing Capital International Airport. Air China is a subsidiary of China National Aviation Holding, a Chinese state-owned company engaged in aviation.
The Air China company logo is depicted with Phoenix, a legendary bird worshiped by the Chinese state since ancient times as a symbol of luck and happiness. The airline has the vision to be "the world's leading operator" and a mission that emphasizes "operational safety, customer orientation, stable growth, human resource development, and fulfillment of responsibilities."
Air China was established and began operations on July 1, 1988, as a result of the Chinese government's decision in late 1987 to divide the Civil Aviation Administration of China (CAAC Airlines) operating division into six separate airlines, namely Air China, China Eastern, China Southern, North China, Southwest China, and Northwest China. Air China was given primary responsibility for intercontinental flights and taking over aircraft and CAAC long-distance routes (Boeing 747, 767 and 707).
As of June 30, 2019, Air China (including its parent company) had a total of 676 aircraft of various types, mainly Boeing and Airbus, with an average age of 6.81 years. The company's passenger routes have been expanded to 766, consisting of 132 international, 29 regional, and 605 domestic routes. The company flies to 41 countries (regions) and 190 cities, including 67 global towns, three areas, and 120 municipalities. Through its collaboration with other Star Alliance member airlines, the company's route network has expanded to 1,317 destinations in 193 countries.
Air China showed a very significant increase and made it a leader in the Chinese civil aviation industry. One of the achievements of this airline is to win an award as World's 500 Most Influential Brands 12 years in a row. Besides, Air China also won the 2018 Annual No.1 Chinese Brand Award in the aviation category and the 2018 Annual Chinese Cultural Brand Award, which was also won for 12 consecutive years. To meet the needs of loyal passengers, Air China always improves facilities and comfort for every flight. Air China offers several flight classes that are equipped with various optional features. See the explanation below for complete information:
PhoenixMiles is a frequent flyer program from Air China and its subsidiaries, Shenzhen Airlines, Shandong Airlines, Tibet Airlines, and Dalian Airlines. PhoenixMiles is the first frequent flyer program launched in mainland China and is designed to reward loyal passengers who frequently travel internationally and domestically with Air China and partner airlines.
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If you need further information, you can contact the Air China service center below:
IATA Code: CA
ICAO Code: CCA
Call Sign: AIR CHINA
There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).
Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.
Register your baggage in advance at the check-in counter before your flight.
Every passenger must occupy the seat which is determined during check-in.
Carry-on baggage must be put in luggage compartment or below the passenger’s seat.
Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.
Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.
It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.
Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.
Check-in counter would be closed 45 minutes before take-off.
.Please arrive at the boarding gate 30 minutes before your flight departs.
All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.
All passengers must abide [airlines] baggage allowance rules.
Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.
How to Cancel Your Flight at tiket.com
Logged in to your tiket.com account
Go to “My Order”.
Pick the flight you wish to cancel and then click “Refund”.
Choose the reason behind your decision to do a refund.
Read the terms & conditions carefully, then continue.
Pick the passenger doing the cancellation.
Check the estimate refund you would get and fill in the bank account information needed for refund process.
Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.
The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.
The applicable policy will still follow the airline regulations when the request is submitted.
Refunds can be submitted without a refund fee (full refund).
The conditions for submitting an Open Ticket are as follows:
Ticket Purchase Date : On/before 7 April 2020
Flight Period : 1 Jan 2020 - 29 Mar 2020
Routes : All transit routes in Beijing.
Ticket Validity Period : 1 year from the initial ticket issuance.
How to do an Open Ticket:
If you want to submit an Open Ticket, please contact tiket.com with a statement such as an example below:
I agree to do an Open Ticket with the following details:
Booking code :
Passenger name :
Flight route :
If the Open Ticket has been submitted to the tiket.com, then you have agreed with all the information contained on this page. tiket.com will immediately cancel your active flight schedule and will confirm this to you. The authority to use the ticket is entirely the responsibility of the passenger.