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Ethiopian Airlines is Ethiopia's national flight and is the largest in Africa. The airline also won the title as the 4th largest airline in the world. That is because Ethiopian Airlines serves around 125 destinations in the world, with 20 domestic routes and 44 cargo routes. Ethiopian Airlines has a primary base or hub at Bole International Airport, Addis Ababa, Ethiopia, and secondary hubs in Togo and Malawi.
Commercial flights in Ethiopia first operated in the 1920s serving postal flights. However, when Italy entered and colonized Ethiopia, this postal flight service also served flights to Rome, Italy. Until the end of World War 2, after the liberation of Ethiopia, Emperor Haile Selassie I, who was an important figure in the history of Ethiopia and Africa, asked for help from the United States, Britain, and France to build airlines as efforts to modernize and eliminate poverty in Ethiopia.
Thanks to Emperor Haile Selassie I's request, in 1945, the Ethiopian government began negotiations with Transcontinental Air Transport and Western Air Express (later merged into TWA), which resulted in the establishment of commercial flights in Ethiopia. Precisely in December 1945, the airline officially operated under the name Ethiopian Airlines with an initial investment of 2.5 million ETB and used 6 Douglas DC-3 fleets. The airline is funded by the Ethiopian government but is managed by TWA. Ethiopian Airlines served international flight routes to Aden, Asmara, Djibouti & Cairo, and Khartoum from Addis Ababa in April 1946 and domestic service began in 1951 with destinations to Addis, Dire Dawa, Gondar & Jimma.
This airline serves the furthest route with the Douglas DC-3 fleet in 1947, which is an 11-hour flight to Mumbai, India. This aircraft was also involved in a joint operation BOAC (British Overseas Airways Corporation) in providing flights from Addis Ababa to Nairobi, Kenya.
The fleet renewal continued by Ethiopian Airlines until the early 2000s with the merger of Boeing 737-700 and Boeing 767-300ER. The airline also bought Boeing 787 Dreamliners, Airbus A350-900, and Boeing 777-200LRs. In late September 2010, Ethiopian Airlines was officially invited to join Star Alliance under the guidance of Lufthansa and officially joined in December 2011. Ethiopian Airlines is the third African-based airline after EgyptAir and South African Airways, which joined the Star Alliance.
Ethiopian Airlines is part of one of the best airline alliances in the world, Star Alliance. It has grown and served more than 120 destinations worldwide with 115 ultra-modern fleets, With the pride tagline "The New Spirit of Africa," the airline is committed to providing the best service for passengers.
The airline was awarded as the "Best Airline in Africa" from the Skytrax 2019 World Airlines Awards for three years in a row. Also, Ethiopia has won the "Best Business Class in Africa" and "Best Economy Class in Africa" categories. Ethiopian Airlines offers 2 (two) classes of flight equipped with various features. See the explanation below for complete information:
Comfort in the Economy Class is not inferior to other classes. Ethiopian Airlines is very concerned with comfort on all flights. The chair in Economy Class is quite comfortable with a width of 18 inches and a pitch of 32 inches. Available pillows and blankets, electric socket, and USB.
Business Class on Ethiopian Airlines is commonly called Cloud Nine (C9). In this class, the facilities provided are very luxurious and comfortable. There is an additional baggage allowance, exclusive C9 lounge access, and priority boarding. Two types of facilities are divided based on flight duration, namely Medium and Long-haul flights and Short-hauls flights. Here is complete information for facilities in the Ethiopian Airlines Business Class:
ShebaMiles is a loyalty program owned by Ethiopian Airlines. The name ShebaMiles is inspired by the Queen of Sheba, an Ethiopian mythological figure who has a generous nature. This loyalty program is one of the most innovative things of Ethiopian Airlines that creates extraordinary memories and experiences for loyal customers. The Frequent Flyer program allows members to collect miles, which will provide many benefits such as tickets, upgrade awards, and many other benefits. The more miles you have, the more benefits you will get. There are 4 (four) types of membership for ShebaMiles, namely:
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If you need further information, you can contact the Ethiopian Airlines service center below:
IATA Code: ET
ICAO Code: ETH
Dialing code: ETHIOPIAN
Expectant Mother Policy
Specific Medical Condition Policy
Infants and Children Policy
Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.
Check-in counter would be closed 45 minutes before take-off.
.Please arrive at the boarding gate 30 minutes before your flight departs.
All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.
All passengers must abide [airlines] baggage allowance rules.
Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.
How to Cancel Your Flight at tiket.com
Logged in to your tiket.com account
Go to “My Order”.
Pick the flight you wish to cancel and then click “Refund”.
Choose the reason behind your decision to do a refund.
Read the terms & conditions carefully, then continue.
Pick the passenger doing the cancellation.
Check the estimate refund you would get and fill in the bank account information needed for refund process.
Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.
The terms and conditions informed on this page are fluctuating and are subject to change without prior notice.
The applicable policy will still follow the airline regulations when the request is submitted.
Due to the COVID-19 situation around the world, requests for airline passenger funds have increased significantly. Fund processing takes longer than usual.
tiket.com will continue to follow up until the refund process from the airline is complete.
Before you travel, make sure you have checked and prepared travel requirements, such as a COVID-19 free certificate, visa suspension & quarantine rules at origin, transit / connection, and destination.
The conditions for submitting a refund in Ethiopian Airlines are as follows:
|Purchase Date||Flight Period||Route||Refund Type||Refund Rules|
|On/before 31 Dec 2020||-||All routes (If there is travel ban or quarantine and flight cancellation because of COVID-19)||Cash||
|On/after 1 Jan 2021||-||All routes||Cash||Normal regulation refund|
Based on the information we received, the refund process will take longer than usual. Therefore, we recommend you to submit an Open Ticket or EMD / Travel Voucher in accordance with the conditions for the ticket issuance date and the applicable flight date.
The conditions for submitting an Open Ticket are as follows:
Ticket Purchase Date
Ticket Validity Period
|On / before 31 Mar 2021||1 Mar 2020 – 30 Apr 2021||All routes.||31 Dec 2021|