Ethiopian Airlines

Ethiopian Airlines is Ethiopia's national flight and is the largest in Africa. The airline also won the title as the 4th largest airline in the world. That is because Ethiopian Airlines serves around 125 destinations in the world, with 20 domestic routes and 44 cargo routes. Ethiopian Airlines has a primary base or hub at Bole International Airport, Addis Ababa, Ethiopia, and secondary hubs in Togo and Malawi.

Commercial flights in Ethiopia first operated in the 1920s serving postal flights. However, when Italy entered and colonized Ethiopia, this postal flight service also served flights to Rome, Italy. Until the end of World War 2, after the liberation of Ethiopia, Emperor Haile Selassie I, who was an important figure in the history of Ethiopia and Africa, asked for help from the United States, Britain, and France to build airlines as efforts to modernize and eliminate poverty in Ethiopia.

Thanks to Emperor Haile Selassie I's request, in 1945, the Ethiopian government began negotiations with Transcontinental Air Transport and Western Air Express (later merged into TWA), which resulted in the establishment of commercial flights in Ethiopia. Precisely in December 1945, the airline officially operated under the name Ethiopian Airlines with an initial investment of 2.5 million ETB and used 6 Douglas DC-3 fleets. The airline is funded by the Ethiopian government but is managed by TWA. Ethiopian Airlines served international flight routes to Aden, Asmara, Djibouti & Cairo, and Khartoum from Addis Ababa in April 1946 and domestic service began in 1951 with destinations to Addis, Dire Dawa, Gondar & Jimma.

This airline serves the furthest route with the Douglas DC-3 fleet in 1947, which is an 11-hour flight to Mumbai, India. This aircraft was also involved in a joint operation BOAC (British Overseas Airways Corporation) in providing flights from Addis Ababa to Nairobi, Kenya.

The fleet renewal continued by Ethiopian Airlines until the early 2000s with the merger of Boeing 737-700 and Boeing 767-300ER. The airline also bought Boeing 787 Dreamliners, Airbus A350-900, and Boeing 777-200LRs. In late September 2010, Ethiopian Airlines was officially invited to join Star Alliance under the guidance of Lufthansa and officially joined in December 2011. Ethiopian Airlines is the third African-based airline after EgyptAir and South African Airways, which joined the Star Alliance.

Ethiopian Airlines Flight Class

Ethiopian Airlines is part of one of the best airline alliances in the world, Star Alliance. It has grown and served more than 120 destinations worldwide with 115 ultra-modern fleets, With the pride tagline "The New Spirit of Africa," the airline is committed to providing the best service for passengers.

The airline was awarded as the "Best Airline in Africa" ​​from the Skytrax 2019 World Airlines Awards for three years in a row. Also, Ethiopia has won the "Best Business Class in Africa" ​​and "Best Economy Class in Africa" ​​categories. Ethiopian Airlines offers 2 (two) classes of flight equipped with various features. See the explanation below for complete information:

Economy Class

Comfort in the Economy Class is not inferior to other classes. Ethiopian Airlines is very concerned with comfort on all flights. The chair in Economy Class is quite comfortable with a width of 18 inches and a pitch of 32 inches. Available pillows and blankets, electric socket, and USB.

• Amenities
• Comfortable seats with 3-3-3 configurations
• Seat width 18 inches
• Seat pitch 32 inches
• Seat recline 13.8 degrees
• In-Flight Entertainment is the latest with a 10.6-inch screen

• In-flight Meal
• A variety of free drinks, such as juice, beer, and a selection of the best red and white wines
• The food is fresh and varied with the best quality made by experienced chefs
• Healthy menu for your little one
• Ethiopian national dish

• Economy Class Fleet
• Airbus A350-900 (350)
• Boeing 767-300ER (763)
• Boeing 777-200LR (77L)
• Boeing 777-300ER (77W)
• Boeing 787-8 (788)
• Boeing 737-700 (737)
• Boeing 737-800 (738)
• Bombardier Q400 (DH4)

Business Class/Cloud Nine

Business Class on Ethiopian Airlines is commonly called Cloud Nine (C9). In this class, the facilities provided are very luxurious and comfortable. There is an additional baggage allowance, exclusive C9 lounge access, and priority boarding. Two types of facilities are divided based on flight duration, namely Medium and Long-haul flights and Short-hauls flights. Here is complete information for facilities in the Ethiopian Airlines Business Class:

• Amenities
• A wider and more comfortable seat size
• In-seat power (stop)
• USB
• Footstool
• Folding table
• Inflight Entertainment
• Additional baggage allowance\
• Exclusive C9 Lounge (Addis Ababa Airport Terminal)
  
  

• In-flight Meal
• A variety of quality alcoholic and non-alcoholic drinks
• Fine wines served with Ethiopian "Kolo"
• Ethiopian national food
• Various fruit, cheese, and dessert
• Ethiopian coffee
• "Piece" of Ethiopia in the cabin (Medium and Long-haul flights).
• National meals such as Wot, which is a mixture of meat, vegetables, spices, and sauces, are served with a flatbread called Injera.

• Business Class Fleet
• Airbus A350-900 (350)
• Boeing 767-300ER (763)
• Boeing 777-200LR (77L)
• Boeing 777-300ER (77W)
• Boeing 787-8 (788)
• Boeing 737-700 (737)
• Boeing 737-800 (738)
• Bombardier Q400 (DH4)

Ethiopian Airlines Loyalty Program

• ShebaMiles
  

ShebaMiles is a loyalty program owned by Ethiopian Airlines. The name ShebaMiles is inspired by the Queen of Sheba, an Ethiopian mythological figure who has a generous nature. This loyalty program is one of the most innovative things of Ethiopian Airlines that creates extraordinary memories and experiences for loyal customers. The Frequent Flyer program allows members to collect miles, which will provide many benefits such as tickets, upgrade awards, and many other benefits. The more miles you have, the more benefits you will get. There are 4 (four) types of membership for ShebaMiles, namely:

• ShebaMiles Blue
• ShebaMiles Silver
• ShebaMiles Gold
• ShebaMiles Platinum

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Ethiopian Airlines Customer Service

If you need further information, you can contact the Ethiopian Airlines service center below:

• Jakarta
  Office address:
  Mezzanine Floor, Block 1. Tower of Empire
  Jl. Hr. Rasuna Said Kav 1 Jakarta - Selatan 12980, Indonesia.
  No. telephone: +62 21 835 6214/15/16/17
  Fax: (+62 21) 8353937
  Email: tktrsvnoal@ayuberga.co.id and aybjkt@ayuberga.co.id

Ethiopian Airlines Airline Codes

IATA Code: ET

ICAO Code: ETH

Dialing code: ETHIOPIAN