Question 1

When should I check-in for Etihad Airways flights?

Accepted Answer

You can check-in at least 60 minutes before departure. We recommend arriving early to have sufficient time to check documents related to flight requirements during the COVID-19 pandemic. Check-in deadlines may vary at certain airports and flights.

Question 2

Can I check-in online for Etihad Airways domestic flights?

Accepted Answer

Yes, you can check-in online to save time at the airport. Check-in can be done from 30 hours before departure. Please visit the official Etihad Airways website for the online check-in process.

Question 3

Can I only check-in at Etihad Airways outlets located at the departure airport?

Accepted Answer

No, you can choose other check-in methods, such as web check-in, mobile check-in, kiosk check-in, city check-in, and phone check-in. Please contact the Etihad Airways Contact Center for more information.

Question 4

How many cabin baggage capacity do I have?

Accepted Answer

Economy Class passengers can bring 1 (one) carry-on bag with a maximum dimension of 23 x 40 x 55 cm and a maximum weight of 7 kg. Business Class, First Class, and The Residence passengers can bring 2 (two) carry-on bags with a maximum dimension of 23 x 40 x 55 cm and a maximum combined weight of 12 kg.

Question 5

How many checked baggage allowance do I have?

Accepted Answer

Economy Class - 23 kg, Saver and Classic Economy Class - 30 kg, Economy Class Flex - 35 kg, Business Class - 40 kg, First Class - 50 kg, The Residence - 4 bags x 32 kg.

Question 6

Can pregnant women travel with Etihad Airways?

Accepted Answer

Yes, you can travel with Etihad Airways. 29 to 36 weeks gestation (32 weeks for multiple pregnancies), must carry a medical certificate to fly and must be presented at check-in at the airport. You can download the medical certificate on the official Etihad Airways website

Question 7

Can I order special children's meals or certain diets?

Accepted Answer

Yes, you can order special meals. Passengers can make special meal requests at least 24 hours before the flight via the Etihad Airways website, mobile app or call center. All food on board is Halal.