When should I check-in for domestic Garuda Indonesia flights?

You can check-in at least 1 (one) hour before departure. We recommend arriving early to have sufficient time to check documents related to flight requirements during the COVID-19 pandemic.

Can I only check-in at Garuda Indonesia outlets located at the departure airport?

No, you can choose other check-in methods, such as web check-in, mobile check-in, kiosk check-in, city check-in, and phone check-in. Please contact Garuda Indonesia Contact Center for more information.

How many cabin baggage capacity do I have?

You can bring 1 (one) suitcase with a maximum size of 56 cm x 36 cm x 23 cm and a maximum weight of 7 kg. In addition, you can also bring a cosmetic box or laptop.

How many checked baggage capacity do I have?

You get a free checked baggage allowance with the capacity for Domestic Flights: First Class 40 kg; Business Class 30 kg; Economy Class 20 kg; and for International Flights: First Class 50 kg; Business Class 40 kg; Economy Class 30 kg

Can I order special meals for children or certain diets?

Yes, you can order special meals for children on certain routes up to 24 hours before departure. Please contact Garuda Indonesia Contact Center to order special menus.

If I want to travel abroad, what is the minimum validity period for my passport and other documents?

You are required to have a passport and other documents with a minimum validity period of 6 (six) months before the date of arrival in the destination country.

Home Flights Garuda Indonesia

Garuda Indonesia

Jakarta, JKTC

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Sun, 13 Oct 2413 Oct (One Way)

1 passenger, Economy

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Garuda Indonesia Flight Schedules & Price

Airline	Destination	Departure date	Class	Price
Garuda indonesia	Soekarno Hatta (CGK) to Ngurah Rai (DPS)	Wednesday, 16 October 2024	Economy	USD 77
Garuda indonesia	Soekarno Hatta (CGK) to Ngurah Rai (DPS)	Friday, 18 October 2024	Economy	USD 77
Garuda indonesia	Soekarno Hatta (CGK) to Ngurah Rai (DPS)	Monday, 14 October 2024	Economy	USD 93
Garuda indonesia	Soekarno Hatta (CGK) to Ngurah Rai (DPS)	Thursday, 17 October 2024	Economy	USD 93
Garuda indonesia	Soekarno Hatta (CGK) to Ngurah Rai (DPS)	Tuesday, 15 October 2024	Economy	USD 103

Garuda Indonesia Popular Flight Routes

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Garuda Indonesia Features

Cabin Baggage 7 kg

Check-in Baggage 7 kg

Check-in close at 7 minutes

Want to travel with cheap airplane tickets but still get five-star comfort while on a trip? Order Garuda Indonesia flight tickets from tiket.com if you want a comfortable and economical flight as your travel companion.

Garuda Indonesia airline tickets are always sought after by potential passengers who want to travel with classy flights. Because Garuda Indonesia is the pride airline of Indonesia, which has received 5-star awards from Skytrax, no doubt, they certainly provide world-class service.

Founded in 1947 as KLM Interinsulair Bedrijf, the airline is now a major airline and the 20th member of the SkyTeam global airline alliance. Initially, the airline was named "Indonesian Airways," then changed to "Garuda Indonesia Airways." The name "Garuda" proposed by the first president of the Republic of Indonesia, Ir. Soekarno, with the hope that this airline could fly across the sky of the Archipelago, such as the Garuda Bird of Lord Vishnu. The airline headquartered at Soekarno-Hatta International Airport in Tangerang.

Garuda Indonesia offers flights with clean cabins and friendly and classy crew. Also, delicious food is available for passengers to enjoy during the flight, ranging from Indonesian, Asian, and Western food.

The concept of the Garuda Indonesia Experience service will make you feel Indonesian hospitality wherever you fly. Besides, a variety of typical Indonesian icons are also present, such as ornaments in the aircraft, cabin crew uniforms, and unique Indonesian fragrances.

Garuda Indonesia Flight Class

Garuda Indonesia prioritizes the comfort of its passengers, so do not be surprised if they provide interesting entertainment in flight. Fly with Garuda Indonesia and experience a fantastic trip. In addition to providing a comfortable and safe flight for you, the Garuda Indonesia airline is also committed to providing maximum service to its passengers. You can choose Garuda Indonesia flight tickets with flight classes that suit your budget and needs. This airline offers 3 (three) flight classes:

Economy Class

Amenities
More spacious and comfortable legroom.
Reclining seats.
In-flight entertainment services (touch screen TV).

USB & electrical outlet in each seat.

In-flight Meal

Indonesian, Western, or Asian food (flight duration more than 90 minutes).
Snacks and mineral water (flight duration less than 90 minutes).
Hot and cold drinks.
For special diet menus, please contact the airline in advance to make reservations early, at least 24 hours before departure.

Economy Class Fleet

Boeing 777-300ER
Airbus A330-300
Airbus A330-200
Boeing 737 Max 8
Boeing 737-800NG
CRJ1000 NextGen
ATR 72-600

Business Class

Amenities
Thirty-eight seats that have direct access to the hallway.
A 21.2-inch wide seat that can be adjusted into a flatbed.
Seat spacing is 43 inches.
Personal storage.
USB & electrical outlet.
15-inch touch screen LCD with an innovative Panasonic eX2 inflight entertainment system.
Hypoallergenic pillow with cotton cover.
Furtex-plush soft duvet.
L'occitane Package (for Business Class flights on the Asia - Oceania route).

In-flight Meal
The menu adapted to flight routes (international).

5-star qualified chefs prepare all menus.
For special diet menus, please contact the airline in advance to make reservations early, at least 24 hours before departure.

Business Class Fleet
Boeing 777-300ER
Boeing 737-800NG
Airbus A330-200
Airbus A330-300
CRJ1000 NextGen

First Class

Amenities
Garuda Indonesia First Class Lounge.
Sliding door for privacy.
Ergonomic chair, with 82-inch pitch and 22-inch width that can transform into a luxurious full-flat (180 °) bed with a mattress, duvet, pillows, and backrest.
Hidden table.
Wi-Fi.
Seat control unit with a touch screen panel.
Entertainment with a 23.5-inch touch screen LCD, equipped with remote control, and soundproof headphones.
Wardrobe and personal storage.
Personal reading light.
Slippers.
Loungewear for men and women.
Luxury amenities.
Exclusive stationery.
Branded toiletries.

In flight Meal
Indonesian and International Cuisine prepared by Chef-on-board.
A variety of drinks, champagne, sake, tea, coffee, juice, or mineral water, with macadamia nuts.
For special diet menus, please contact the airline in advance to make reservations early, at least 24 hours before departure.

First Class Fleet
Boeing 777-300ER

Garuda Indonesia Loyalty Program

For you loyal Garuda Indonesia passengers, don't miss out on this one beneficial information! Garuda Indonesia provides a GarudaMiles loyalty program, which you can use to collect miles every time you fly with Garuda Indonesia or other airlines that are partners with Garuda Indonesia. Later, the miles that you have collected can be exchanged for free tickets to various destinations or upgrade tickets from economy class to business class.

Also, there are still more benefits from GarudaMiles. You can get a special check-in counter at the airport, an additional baggage allowance, become a priority passenger for ticket reservations, access to Garuda Indonesia lounges at the airport, and much more! Even small children can become members because Garuda Indonesia provides the GarudaMiles Junior program for children aged 2-11 years.

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Garuda Indonesia Customer Service

Phone number:
(021) 2351-9999
0804-1-807-807

Address:
Management Building, Garuda City
Soekarno-Hatta International Airport
Tangerang 15111, Indonesia.

E-mail: CS@garudamiles.com

Garuda Indonesia Airline Code

IATA Code: GA

ICAO Code: GIA

Callsign: INDONESIA

Important

The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.

The applicable policy will still follow the airline regulations when the request is submitted.

Due to the COVID-19 situation around the world, requests for airline passenger funds have increased significantly. Fund processing takes longer than usual.

tiket.com will continue to follow up until the refund process from the airline is complete.

Special Protocol

Before you travel, make sure you have checked and prepared travel requirements, such as a COVID-19 free certificate, visa suspension & quarantine rules at origin, transit / connection, and destination.

To find out the flight requirements that the airline applies for both domestic and international flights. You can check it here.
For international flights, do a Swab / PCR Test only at the hospital / laboratory network listed here.

Refund

Refunds for Garuda Indonesia Airlines are not currently given in cash, but in the form of EMD / Travel Vouchers. Refund submission must be made before your initial travel date. The conditions for submitting an EMD / Travel Vouchers refund are as follows:

EMD / Travel Vouchers are transferable on condition that the initial passenger provides a letter of attorney and a copy of an identity card
EMD / Travel Vouchers cannot be exchanged into cash
The initial ticket owner must arrive when activating the latest ticket.
No show fees apply when reservations are not canceled before the flight according to airline regulations
For name changes (corname) on EMD / Travel Vouchers, Submissions must be made at the relevant airline
If the passenger does not have a certain new flight schedule / route, passengers are allowed to extend and redeem the EMD / Travel Vouchers until December 31, 2022

Ticket Purchase Date	Flight Period	Routes	Type of Refund	Voucher Validity
On/ before 28 Feb 2021	28 Dec 2020 – UFN	To Indonesia from All International Routes (Direct or transit, include Middle East Area & interlining)	EMD/Travel Voucher	Up to 31 Dec 2022
On/ before 23 Apr 2020	24 Jan 2020 – 31 Mar 2021	All International Routes exclude Middle East Area (Include interlining)	EMD/Travel Voucher	Up to 31 Dec 2022
On/ before 4 Sep 2020	24 Jan 2020 – 31 Mar 2021	To Kuala Lumpur	EMD/Travel Voucher	Up to 31 Dec 2022
On/ before 23 Mar 2021	28 Dec 2020 – UFN	To Tokyo and Osaka	EMD/Travel Voucher	Up to 31 Dec 2022
On/ before 28 Dec 2020	28 Dec 2020 – 31 Jan 2021	To Hongkong	EMD/Travel Voucher	Up to 31 Dec 2022
On/ before 12 Feb 2021	24 Jan 2020 - 31 Mar 2021	From / to / via Melbourne	EMD/Travel Voucher	Up to 31 Des 2022
On/ before 8 Des 2020	24 Jan 2020 - 31 Mar 2021	From / to / via Sydney / Perth	EMD/Travel Voucher	Up to 31 Des 2022
On/ before 23 Apr 2020	24 Jan 2020 - 31 May 2021	From / to / via Amsterdam / London	EMD/Travel Voucher	Up to 31 Des 2022
On/ before 28 Feb 2021	9 Jan 2021 - UFN	All Domestic Routes	EMD/Travel Voucher	Up to 31 Dec 2022
On/ before 15 Apr 2021	06 - 17 May 2021	All Domestic Routes	EMD/Travel Voucher	Up to 31 Dec 2022
On/ before 9 Jan 2021	26 Dec 2020 - 28 Feb 2021	From / to Pontianak	EMD/Travel Voucher	Up to 31 Dec 2022

Open Ticket

The conditions for submitting an Open Ticket are as follows:

If the passenger does not have a certain new flight schedule / route, passengers are allowed to extend the ticket validity period until December 31, 2022

Ticket Purchase Date	Flight Period	Routes	Ticket Validity Period
On/ before 28 Feb 2021	28 Dec 2020 – UFN	To Indonesia from All International Routes (Direct or transit, include Middle East Area & interlining)	Up to 31 Dec 2022
On/ before 23 Apr 2020	24 Jan 2020 – 31 Mar 2021	All International Routes exclude Middle East Area (Include Interlining)	Up to 31 Dec 2022
On/ before 4 Sep 2020	24 Jan 2020 – 31 Mar 2021	To Kuala Lumpur	Up to 31 Dec 2022
On/ before 23 Mar 2021	28 Dec 2020 – UFN	To Tokyo and Osaka	Up to 31 Dec 2022
On/ before 28 Dec 2020	28 Dec 2020 – 31 Jan 2021	To Hongkong	Up to 31 Dec 2022
On/ before 12 Feb 2021	24 Jan 2020 - 31 Mar 2021	From / to / via Melbourne	Up to 31 Dec 2022
On/ before 8 Des 2020	24 Jan 2020 - 31 Mar 2021	From / to / via Sydney / Perth	Up to 31 Dec 2022
On/ before 23 Apr 2020	24 Jan 2020 - 31 May 2021	From / to / via Amsterdam / London	Up to 31 Dec 2022

Reschedule

The following are rescheduling provisions from Garuda Indonesia Airline:

Reschedule / change fee will be waived
Waiver for reschedule / change fee permitted for three time
Fare differences and other additional charges (e.g. applicable taxes) will apply
Rescheduling conditions are subject to each airline policies and availability

Date of Issue	Date of Travel	Reschedule Rules	Routes
On/ before 28 Feb 2021	28 Dec 2020 – UFN	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	To Indonesia from All International Routes (Direct or transit, include Middle East Area & interlining)
On/ before 23 Apr 2020	24 Jan 2020 – 31 Mar 2021	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	All International Routes exclude Middle East Area (Include Interlining)
On/ before 4 Sep 2020	24 Jan 2020 – 31 Mar 2021	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	To Kuala Lumpur
On/ before 23 Mar 2021	28 Dec 2020 – UFN	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	To Tokyo dan Osaka
On/ before 28 Dec 2020	28 Dec 2020 – 31 Jan 2021	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	To Hongkong
On/ before 12 Feb 2021	24 Jan 2020 - 31 Mar 2021	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	From / to / via Melbourne
On/ before 8 Des 2020	24 Jan 2020 - 31 Mar 2021	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	From / to / via Sydney / Perth
On/ before 23 Apr 2020	24 Jan 2020 - 31 May 2021	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	From / to / via Amsterdam / London
On/ before 28 Feb 2021	9 Jan 2021 - UFN	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	All Domestic routes
On/ before 15 Apr 2021	06 - 17 May 2021	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	All Domestic routes
On/ before 9 Jan 2021	26 Dec 2020 - 28 Feb 2021	The new flight should be done before 31 Dec 2022. (Completed travel - already back to the origin)	From / to Pontianak

Reroute

Submitting a re-route can be done while using the same airline
Submissions are made at the related airlines
Reroute / change fee will be waived
Waiver for reroute / change fee permitted for three time
If the reroute ticket price is greater than the EMD / Travel Voucher value given, the difference fare will be paid by the passenger. If the ticket price is lower than the EMD / Travel Voucher given, then the difference fare will not be given to the passenger.
Reroute conditions are subject to each airline policies and availability