Klm Royal Dutch Airlines

KLM Royal Dutch Airlines, or Koninklijke Luchtvaart Maatschappij N.V. (Royal Aviation Company, Inc.), is the national airline of the Netherlands. KLM is headquartered in Amstelveen, with a hub at Amsterdam Airport Schiphol. The airline is part of the Air France - KLM group and is a member of the SkyTeam airline alliance. KLM was founded in 1919 and is the oldest airline in the world that still operates under its original name.

KLM had 35,488 employees and 119 fleets (not including subsidiaries) in 2015. KLM operates scheduled passenger and cargo services to 145 destinations. The airline also received many awards, one of which was included in the list of Dow Jones Sustainability Index (DJSI) as a world company that has a sustainable orientation.

Together with Air France, KLM plays a pioneering role in the European air transportation industry. KLM pursues profitable growth to achieve its own commercial goals as well as more general economic and social goals. KLM actively encourages sustainable growth at Amsterdam's Schiphol Airport and seeks to gain access to any market that will improve the quality of its network. Also, KLM aims to ensure an equal playing field for all participants in this sector.

KLM Flight Class

KLM provides three class choices for its passengers, namely, World Business Class, Economy Comfort, and Economy. The services and facilities offered by all three classes are of high quality. See the explanation below for complete information:

Economy Class

• Amenities
• Standard legroom is 76 cm (domestic) or 79 cm (international)
• The standard backrest is 9 cm (domestic) or 12.5 cm (international)
• It is ergonomically designed
• Choice of free seats during check-in
• 9-11 inch personal entertainment screen (international)
• Socket (international)

• In-Flight Meals
• A various alcoholic or non-alcoholic foods and drinks
• Light meals and fresh sandwiches are served on continental flights
• A full menu is served on intercontinental flights
• Passengers who fly on intercontinental flights can also request special menus that fit their dietary restrictions

Economy Comfort Class

• Amenities
• Standard legroom 81 cm (domestic) or 89 cm (international)
• Standard backrest is 13 cm (domestic) or 16.5 cm (international)
• It is ergonomically designed
• Choice of free seats during check-in
• 9-11 inch personal entertainment screen (international)
• Electric socket

• In-Flight Meals
• A various alcoholic or non-alcoholic foods and drinks
• Light meals and fresh sandwiches are served on continental flights
• A full menu is served on intercontinental flights
• Passengers who fly on intercontinental flights can also request special menus that fit their dietary restrictions

Economy World Business Class

• Amenities
• Priority check-in and boarding
• Chair with a length of 200-207 cm that can be used as a bed/flatbed
• Direct access hallway
• Ergonomically designed
• 16-18 inch personal entertainment screen
• Socket and privacy barrier
• Comfort kit from Dutch designer Jan Taminiau

• In-Flight Meals
• Enjoy a menu of 3 delicious dishes, specially prepared by top Dutch chefs
• All meals are served in the luxurious furnishings of Marcel Wanders and are accompanied by a glass of fine wine or other drinks
• Passengers can bring home one of Delft Blue's miniature houses filled with authentic Dutch gin

KLM fleet

• Airbus A330-200
• Airbus A330-300
• Boeing 737-700
• Boeing 737-800
• Boeing 737-900
• Boeing 747-400
• Boeing 747-400M
• Boeing 777-200ER
• Boeing 777-300ER
• Boeing 787-9
• Boeing 787-10

KLM Loyalty Program

• Flying Blue
  

Flying Blue is a frequent flyer program from Air France-KLM that provides awards based on mileage, ticket rates, and service classes. Other airlines that adopted the Flying Blue program included Air Europa, Garuda Indonesia, Kenya Airways, Aircalin, and TAROM. Mile points can also be earned from all other SkyTeam partners. Two types of miles can be obtained in the Flying Blue program, namely Award Miles and Level Miles. Award miles can be exchanged for prizes and expire after 20 months without flying. Level Miles can be used to determine membership levels and remain valid until 31 December each year.

Award Miles can be obtained at Flying Blue partner airlines, including Air Corsica, Airlinair, Bangkok Airways, Chalair Aviation, Comair, Copa Airlines, Aesreos Transportes, KLM, Malaysia Airlines, Qantas, TAAG Angola, Twin Jet, and Ukraine International Airlines, and also SkyTeam partner. Award Miles can be exchanged for free tickets, upgrades to more expensive seat classes, extra baggage allocation, and lounge access. Points can also be donated to charity through KLM AirCares or can be spent at the Flying Blue Store. The Flying Blue program is divided into four levels, namely Ivory, Silver (SkyTeam Elite), Gold (SkyTeam Elite Plus), and Platinum (SkyTeam Elite Plus). Then, there are exceptional levels, such as Platinum For Life, ultimate platinum, ultimate platinum skipper, and club2000 skipper.

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KLM Customer Service

If you need further information, you can contact the KLM service center below:

• Jakarta Office
  Summitmas II, 17th Floor
  Jl. Jenderal Sudirman Kav. 61-62
  Jakarta 12190, Indonesia
  Telephone Number: (62-21) 29279000
  Order: (62-21) 29272222, 001803440252
  Business Hours: Monday - Friday (8:30 a.m. - 5:00 p.m.)

KLM Airlines Code

IATA Code: KL

ICAO Code: KLM

Call Sign: KLM