Malindo Air

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Malindo Air Flight Schedules & Price


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Malindo Air Features

Cabin Baggage 7 kg - BATIK AIR (MALAYSIA)Cabin Baggage 7 kg
Check-in Baggage 7 kg - BATIK AIR (MALAYSIA)Check-in Baggage 7 kg
Check-in close at 7 minutes - BATIK AIR (MALAYSIA)Check-in close at 7 minutes
  • About

  • Baggage

  • Policy

  • Terms

  • COVID-19 Info

Malindo Air is a premium Malaysian airline headquartered in Petaling Jaya, Selangor, Malaysia. The name Malindo signifies a pact (international agreement) of cooperation between the two countries, which is derived from the name of the country - Malaysia and Indonesia. Malindo Air operates at Kuala Lumpur International Airport (KLIA) and Sultan Abdul Aziz Shah Airport (also known as Subang Airport, Subang SkyPark, or LTSAAS) in Subang, Selangor, Malaysia. The airline currently operates a fleet of young Boeing 737-900ER, 737-800, and ATR72-600 aircraft for domestic and international flights.

Malindo Air began operations on March 22, 2013, and was the first airline to operate the layout of the new B737-900ER fleet in Malaysia. The airline's inaugural flight departed from Kuala Lumpur to Kota Kinabalu, Sabah, Malaysia, on March 22, 2013. Malindo Air expanded its flight area to cover popular regional destinations in Thailand, India, Indonesia, Singapore and Nepal with the first international flight with a destination route Dhaka, Bangladesh, on August 28, 2013. Malindo Air began ATR72-600 operations from Sultan Abdul Aziz Shah Airport, Subang Skypark, on June 3, 2013.

Malindo operates a scheduled passenger service network throughout Malaysia and has expanded its wings to regional destinations in Indonesia, Thailand, Bangladesh, India, Singapore, Nepal, Sri Lanka, Australia, and Pakistan, which covers an extensive network of nearly 40 routes in the region. The airline is proud to offer attractive fares, on-time flights, and high-quality service to loyal airline customers.

Malindo Air Flight Class

Malindo Air operates two classes on its flights, namely Economy Class and Business Class. The services and facilities offered by both classes are of high quality. See the explanation below for complete information:

Economy Class

  • Amenities
  • Leather chairs with 32-inch chair spacing
  • In-flight entertainment
  • Comfy Kit which consists of fleece blankets, stereo earphones, neck cushions, earmuffs, and an eye patch (for an additional fee)

  • In-Flight Meals
  • Economy Class passengers will have the flexibility to buy food 24 hours before departure or buy food onboard

  • Economy Class Fleet
  • ATR 72-600
  • Boeing 737-800
  • Boeing 737-900ER


  • Amenities
  • Leather chair with 45-inch seat spacing
  • More legroom
  • Free sockets, USB ports, and Wi-Fi
  • Check-in lounge at KL International Airport (KLIA)
  • Extra baggage allowance
  • In-flight entertainment
  • Comfy Kit which consists of a fleece blanket, stereo earphones, neck pillow, earplugs, and an eye patch

  • In-Flight Meals
  • For flights to all international and domestic Business Class routes in under 1 hour, passengers will be served snacks and free drinks
  • For flights to all international and domestic Business Class routes over 1 hour, passengers will be given free food and drinks

  • Business Class Fleet
  • ATR 72-600
  • Boeing 737-800

Malindo Air Loyalty Program

  • Malindo Miles

Malindo Miles is a frequent flyer program from Malindo Air with various new features waiting for passengers. Members will get miles when flying with Malindo Air and enjoy additional benefits depending on membership level, namely Silver, Gold, or Platinum. Malindo Miles members can also redeem miles for various prizes from partners who work with airlines.

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Malindo Air Customer Service

If you need further information, you can contact the Malindo Air service center below:

  • Malaysia
    Malindo Air
    C-5-05, Block C, Oasis Ara Damansara,
    2 Jalan PJU 1A / 7A Petaling Jaya 47301
    Phone number:
    (+603) 7841 5388 (Malaysia)
    (061) 7882371 (Medan)
    (021) 63798000 or 0804-1-778899 (Jakarta)

Malindo Air Airlines Code



Call Sign: MALINDO

  • There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).

  • Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.

  • Register your baggage in advance at the check-in counter before your flight.

  • Every passenger must occupy the seat which is determined during check-in.

  • Carry-on baggage must be put in luggage compartment or below the passenger’s seat.

  • Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.

  • Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.

  • It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.

Important notes:

  • Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.

  • Check-in counter would be closed 45 minutes before take-off.

  • .Please arrive at the boarding gate 30 minutes before your flight departs.

  • All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.

  • All passengers must abide [airlines] baggage allowance rules.

  • Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.

How to Cancel Your Flight at

  • Logged in to your account

  • Go to “My Order”.

  • Pick the flight you wish to cancel and then click “Refund”.

  • Choose the reason behind your decision to do a refund.

  • Read the terms & conditions carefully, then continue.

  • Pick the passenger doing the cancellation.

  • Check the estimate refund you would get and fill in the bank account information needed for refund process.

  • Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.


The terms and conditions informed on this page are fluctuating and are subject to change without prior notice.

The applicable policy will still follow the airline regulations when the request is submitted.


Due to the COVID-19 situation around the world, requests for airline passenger funds have increased significantly. Fund processing takes longer than usual. will continue to follow up until the refund process from the airline is complete.


Special Protocol

Before you travel, make sure you have checked and prepared travel requirements, such as a COVID-19 free certificate, visa suspension & quarantine rules at origin, transit / connection, and destination.



The conditions for submitting a refund are as follows:

  • The new date of travel is up to 11 months from the date of voucher redemption.

Ticket Purchase Date

Initial Flight Period

Flight Route

Type of Refund Voucher Validity
On/before  27 Jun 2021 On/before 23 May 2022 Domestic Malaysia (If there is cancellation from the airline due to travel restriction and lockdown) EMD/Travel Voucher

12 months after the EMD/Travel Voucher issuance

- - All route (Voluntary) EMD/Travel Voucher with the regulation from the airline

12 months after the EMD/Travel Voucher issuance

- - All route ((If there is cancellation from the airline) EMD/Travel Voucher

12 months after the EMD/Travel Voucher issuance



  • Reschedule fee will be waived
  • Reschedule request in form of submission
  • Waiver for reschedule/change fee permitted for one time only
  • Fare differences and other additional charges (e.g. applicable taxes) will apply
  • Rescheduling conditions are subject to each airline policy and availability


  • Normal reroute rules apply (No waiver for rerouting fee)
  • Reroute conditions are subject to each airline policies and availability