Scoot

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Scoot Flight Schedules & Price

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Scoot Features

Cabin Baggage 7 kg - ScootCabin Baggage 7 kg
Check-in Baggage 7 kg - ScootCheck-in Baggage 7 kg
Check-in close at 7 minutes - ScootCheck-in close at 7 minutes
  • About

  • Baggage

  • Policy

  • Terms

  • COVID-19 Info

  • FAQ

When should I check-in for Scoot flights?
You can check-in at least 60 minutes before departure. We recommend arriving early to have sufficient time to check documents related to flight requirements during the COVID-19 pandemic. Check-in deadlines may vary at different airports and for certain flights.
Can I check-in online for Scoot domestic flights?
Yes, you can check-in online to save time at the airport. Check-in can be done from 24 hours to 60 minutes before departure. Please visit the official Scoot website for the online check-in process.
Can I only check-in at Scoot outlets located at the departure airport?
No, you can choose other check-in methods, such as web check-in, mobile check-in, kiosk check-in, city check-in, and phone check-in. Please contact the Scoot Contact Center for more information.
How many cabin baggage capacity do I have?
Economy Class passengers can bring 2 (two) pieces of cabin baggage with a maximum combined weight of 10 kg. ScootPlus Class passengers can bring 2 (two) pieces of cabin baggage with a maximum combined weight of 15 kg. The cabin baggage has a maximum dimension of 54 cm x 38 cm x 23 cm or it can be placed under the seat in front of you.
How many checked baggage allowance do I have?
On Scoot flights FlyBag and FlyBagEat class one piece of baggage with a maximum weight of 20 kg. ScootPlus class can carry two checked baggage allowances with a maximum combined weight of 30 kg.
Can pregnant women travel with Scoot?
Yes, you can travel on Scoot. Pregnant passengers can fly with a gestational age between the beginning of the 28th week and the end of the 35th week, as long as they can present a medical report from a doctor certifying that they are airworthy.
Can I order special children's meals or certain diets?
Yes, you can order special meals. Passengers can make special meal requests at least 24 hours before the flight via the Scoot website, mobile app or call center.

Scoot Tigerair Pte Ltd, or better known as Scoot, is a low-cost airline in Singapore and is a subsidiary of Singapore Airlines headquartered in Singapore Changi Airport. The airline launched flights on June 4, 2012, on a medium and long-distance route from Singapore to China and India.

Initially, the Scoot fleet consisted of Boeing 777 aircraft obtained from Singapore Airlines. Then in 2015, the airline began to transition its fleet to the Boeing 787 Dreamliner. On July 25, 2017, Tigerair officially joined Scoot using the Tigerair air operator certificate (AOC) but retained the 'Scoot' brand. With the change in the AOC, the airline's IATA code was changed from TZ to TR, and its ICAO code was changed from SCO to TGW, which was previously used by Tigerair.

At present, Scoot operates 28 Airbus 320 family aircraft and 20 Boeing 787 Dreamliners. Scoot was also chosen as Best Low-Cost Airline (Asia / Pacific) by AirlineRatings.com for 2015, 2016, 2017, and 2018. The airline was also ranked 10th on World's Best Low-Cost Airlines in 2015 and 2018 by Skytrax. In 2019, Scoot won the Best Low-Cost Carrier at the 30th TTG Asia Awards and the 2019 Asia Weekly Travel Readers' Choice Awards.


Scoot Flight Class

Scoot operates two classes on its flights, namely Economy Class and ScootPlus. The services and facilities offered by both classes are of high quality. See the explanation below for complete information:

Economy class

  • Amenities
  • The seat has an average pitch of 31 inches and a width of 18 inches
  • Super seats have up to 30% more room than standard chairs (for an additional fee)

  • In-Flight Meals
  • Various food menus can be ordered before and during the flight (for an additional fee)

  • Economy Class Fleet
  • Airbus A320-200
  • Airbus A320neo
  • Airbus A321neo
  • Boeing 787-8
  • Boeing 787-9

ScootPlus class

  • Amenities
  • A full leather chair with a 96 cm legroom, 56 cm width, and 15 cm backrest
  • Headrests and footrests can be adjusted
  • Priority check-in and boarding
  • Socket and Wi-Fi

  • In-Flight Meals
  • A wide selection of food and drinks and enjoy a free welcome drink

  • Economy Class Fleet
  • Boeing 787-8
  • Boeing 787-9


    Scoot Loyalty Program

    • KrisFlyer

    KrisFlyer is a frequent flyer program for Singapore Airlines Group airlines. As a KrisFlyer member, members can earn miles while flying with more than 30 partner airlines, including Singapore Airlines, SilkAir, and Scoot. KrisFlyer works with more than 200 partners who benefit members. Open KrisFlyer miles and exchange for flight tickets and upgrades on Singapore Airlines, SilkAir, Scoot, and other selected partner airlines.


    Buy Scoot Tickets on tiket.com

    If you intend to travel and are looking for Scoot airplane tickets, you can immediately buy the tickets at tiket.com! There are many benefits that you can get if you buy Scoot airplane tickets at tiket.com. At certain periods, there is a promo flight ticket Scoot that you certainly don't want to miss. Don't forget to check the website or the tiket.com frequently, so you don't miss the Scoot ticket promo!

    Find Scoot promo tickets on tiket.com. Download and install the tiket.com application directly on the Google Play Store and App Store to get flight ticket promo information every day. You can also easily check the Scoot flight schedule directly from the tiket.com application. Get the experience of ordering Scoot airplane tickets on tiket.com quickly, easily, and affordable!

    going anywhere? tiket.com!


    Scoot Customer Service

    If you need more information, you can contact the Scoot service center below:

    • Jakarta
      Scoot Town Office Address:
      PT Holiday Tours and Travel
      19th Floor, Prudential Tower
      JL, Jend. Sudirman Kav 79
      Jakarta 12920, Indonesia
      Telephone number: 62 21 2555 6338
      Fax: 62 21 2555 6338
      The official feature: http://www.britishairways.com/


    Scoot Airlines Code

    IATA Code: TR

    ICAO Code: TGW

    Call Sign: SCOOTER

    • There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).


    • Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.


    • Register your baggage in advance at the check-in counter before your flight.

    • Every passenger must occupy the seat which is determined during check-in.

    • Carry-on baggage must be put in luggage compartment or below the passenger’s seat.

    • Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.

    • Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.

    • It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.


    Important notes:

    • Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.

    • Check-in counter would be closed 45 minutes before take-off.

    • .Please arrive at the boarding gate 30 minutes before your flight departs.

    • All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.

    • All passengers must abide [airlines] baggage allowance rules.

    • Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.

    How to Cancel Your Flight at tiket.com

    • Logged in to your tiket.com account

    • Go to “My Order”.

    • Pick the flight you wish to cancel and then click “Refund”.

    • Choose the reason behind your decision to do a refund.

    • Read the terms & conditions carefully, then continue.

    • Pick the passenger doing the cancellation.

    • Check the estimate refund you would get and fill in the bank account information needed for refund process.

    • Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.


    Important

    The terms and conditions informed on this page are fluctuating and are subject to change without prior notice.

    The applicable policy will still follow the airline regulations when the request is submitted.

     

     

    Special Protocol

    Before you travel, make sure you have checked and prepared travel requirements, such as a COVID-19 free certificate, visa suspension & quarantine rules at origin, transit / connection, and destination.

     

    Detailed information specifically for Singapore's destination and transit airports, please click here.

     

     

    Refund

    Scoot airlines provide 2 options for refunds; in form of cash and Scoot Voucher.

     

    As for refund with the form of Scoot Voucher, the conditions are as follows:

    • Scoot Vouchers cannot be cashed in cash or credit card balance if the voucher is not exchanged.
    • Scoot Vouchers can only be exchanged once and cannot be used a second time.
    • Scoot Vouchers is non-transferable
    • If your initial payment mode includes a voucher payment, please note that the 120% Scoot Vouchers option will not apply to the number of bookings paid using the voucher.
    • For such vouchers expiring between 1 February – 31 July 2021, both dates inclusive, Scoot will progressively send an e-mail regarding auto-extension of the validity period of voucher for another 24 months. The expired voucher will be voided and a new voucher valid for 24 months will be issued with updated Terms and Conditions. For more information, click here.

     

    Ticket Purchase Date Flight Period

    Routes 

    Type of Refund

    Voucher Validity 

    On / before 15 Mar 2020

    23 Jan 2020 - 31 Mar 2021

    All routes

    • Full refund in cash (the refund process takes 14 weeks)
    • Full refund with an additional 20% in the form of Scoot Vouchers.
    24 months after Scoot Vouchers are issued
    On / before 27 Jan 2021 28 Jan - 8 Mar 2021 All routes (if there is cancellation from the airline, travel ban and lockdown) 
    • Full refund in cash (the refund process takes 14 weeks)
    • Full refund with an additional 20% in the form of Scoot Vouchers.
    24 months after Scoot Vouchers are issued

     

     

    Reschedule

    • Reschedule fee will be waived
    • Submit the reschedule through the airline's website
    • Fare differences and other additional charges (e.g. applicable taxes) will apply

     

     

    Reroute

    • Submitting a re-route can be done while using the same airline
    • Submissions are made at the related airlines
    • If the reroute ticket price is greater than the initial ticket, the price difference will be paid by the passenger. If the ticket price is lower than the initial ticket, then the price difference will not be given to the passenger.