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Scoot Tigerair Pte Ltd, or better known as Scoot, is a low-cost airline in Singapore and is a subsidiary of Singapore Airlines headquartered in Singapore Changi Airport. The airline launched flights on June 4, 2012, on a medium and long-distance route from Singapore to China and India.
Initially, the Scoot fleet consisted of Boeing 777 aircraft obtained from Singapore Airlines. Then in 2015, the airline began to transition its fleet to the Boeing 787 Dreamliner. On July 25, 2017, Tigerair officially joined Scoot using the Tigerair air operator certificate (AOC) but retained the 'Scoot' brand. With the change in the AOC, the airline's IATA code was changed from TZ to TR, and its ICAO code was changed from SCO to TGW, which was previously used by Tigerair.
At present, Scoot operates 28 Airbus 320 family aircraft and 20 Boeing 787 Dreamliners. Scoot was also chosen as Best Low-Cost Airline (Asia / Pacific) by AirlineRatings.com for 2015, 2016, 2017, and 2018. The airline was also ranked 10th on World's Best Low-Cost Airlines in 2015 and 2018 by Skytrax. In 2019, Scoot won the Best Low-Cost Carrier at the 30th TTG Asia Awards and the 2019 Asia Weekly Travel Readers' Choice Awards.
Scoot operates two classes on its flights, namely Economy Class and ScootPlus. The services and facilities offered by both classes are of high quality. See the explanation below for complete information:
KrisFlyer is a frequent flyer program for Singapore Airlines Group airlines. As a KrisFlyer member, members can earn miles while flying with more than 30 partner airlines, including Singapore Airlines, SilkAir, and Scoot. KrisFlyer works with more than 200 partners who benefit members. Open KrisFlyer miles and exchange for flight tickets and upgrades on Singapore Airlines, SilkAir, Scoot, and other selected partner airlines.
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If you need more information, you can contact the Scoot service center below:
IATA Code: TR
ICAO Code: TGW
Call Sign: SCOOTER
There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).
Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.
Register your baggage in advance at the check-in counter before your flight.
Every passenger must occupy the seat which is determined during check-in.
Carry-on baggage must be put in luggage compartment or below the passenger’s seat.
Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.
Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.
It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.
Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.
Check-in counter would be closed 45 minutes before take-off.
.Please arrive at the boarding gate 30 minutes before your flight departs.
All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.
All passengers must abide [airlines] baggage allowance rules.
Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.
How to Cancel Your Flight at tiket.com
Logged in to your tiket.com account
Go to “My Order”.
Pick the flight you wish to cancel and then click “Refund”.
Choose the reason behind your decision to do a refund.
Read the terms & conditions carefully, then continue.
Pick the passenger doing the cancellation.
Check the estimate refund you would get and fill in the bank account information needed for refund process.
Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.
The terms and conditions informed on this page are fluctuating and are subject to change without prior notice.
The applicable policy will still follow the airline regulations when the request is submitted.
Before you travel, make sure you have checked and prepared travel requirements, such as a COVID-19 free certificate, visa suspension & quarantine rules at origin, transit / connection, and destination.
Detailed information specifically for Singapore's destination and transit airports, please click here.
Scoot airlines provide 2 options for refunds; in form of cash and Scoot Voucher.
As for refund with the form of Scoot Voucher, the conditions are as follows:
|Ticket Purchase Date||Flight Period||
|Type of Refund||
On / before 15 Mar 2020
|23 Jan 2020 - 31 Mar 2021||
||24 months after Scoot Vouchers are issued|
|On / before 27 Jan 2021||28 Jan - 8 Mar 2021||All routes (if there is cancellation from the airline, travel ban and lockdown)||
||24 months after Scoot Vouchers are issued|