Wings Air

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Wings Air Flight Schedules & Price

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Easily grab your flight e-ticket at tiket.com. Book multiple flights from Wings Air for your friends and family, therefore you’d have a good time traveling together. Want more? There is so much more you can get from tiket.com app. Check for ongoing promos to get a discount on your bookings.

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Wings Air Features

Cabin Baggage 7 kg - Wings AirCabin Baggage 7 kg
Check-in Baggage 7 kg - Wings AirCheck-in Baggage 7 kg
Check-in close at 7 minutes - Wings AirCheck-in close at 7 minutes
  • About

  • Baggage

  • Policy

  • Terms

  • COVID-19 Info

Wings Air is a subsidiary of Lion Air Group. It is known for its low-cost airline that flies small-bodied aircraft. Founded in 2003, Wings Air often serves as the connecting flight for other airlines owned by Lion Air group, namely, Batik Air, Malindo Air, and Lion Air.

Now, Wings Air has more than 52 international and domestic flight routes combined. Certainly be the right choice for you who want to travel to cities in Indonesia with short duration and affordable prices. Although including low-cost airlines that only provide economy class, Wings Air still provides free baggage for passengers on international routes. The airline won the IATA Standard Safety Assessment (ISSA) certification in 2015 and the IATA Operational Safety Audit (IOSA) in 2017.

With the red and white color and the wings of the wings, Wings Air always prioritizes the safety of its passengers and flights at all times. Sound like the right airline for you? Let's order Wing Air tickets now!


Wings Air Flight Class

  • Economy class

You will get 29 inches of legroom in economy class cabin of Wings Air. Wings Air does not provide free food and drinks for passengers during flights. The airline also does not sell food and drinks on the plane or pre-flight bookings.


  • Wings Air Fleet
  • ATR 72-500
  • ATR 72-600

Wings Air Loyalty Program

Wings Air currently does not have a loyalty program. However, you can join the loyalty program owned by Lion Air and Batik Air, who are both members of the Lion Air Group and enjoy the benefits after the points are collected.


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Lion Air Customer Service

  • Phone number:
  • (021) 6379 8000
  • (021) 633 5669 (Fax)

  • Address:
Lion Air Tower,
Jl. Gajah Mada No. 7
Jakarta, Indonesia.


  • Email: customercare@lionair.co.id


Code of Wings Air Airlines

IATA Code: IW

ICAO Code: WON

Callsign: WINGS ABADI

  • There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).


  • Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.


  • Register your baggage in advance at the check-in counter before your flight.

  • Every passenger must occupy the seat which is determined during check-in.

  • Carry-on baggage must be put in luggage compartment or below the passenger’s seat.

  • Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.

  • Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.

  • It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.


Important notes:

  • Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.

  • Check-in counter would be closed 45 minutes before take-off.

  • .Please arrive at the boarding gate 30 minutes before your flight departs.

  • All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.

  • All passengers must abide [airlines] baggage allowance rules.

  • Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.

How to Cancel Your Flight at tiket.com

  • Logged in to your tiket.com account

  • Go to “My Order”.

  • Pick the flight you wish to cancel and then click “Refund”.

  • Choose the reason behind your decision to do a refund.

  • Read the terms & conditions carefully, then continue.

  • Pick the passenger doing the cancellation.

  • Check the estimate refund you would get and fill in the bank account information needed for refund process.

  • Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.


Important

The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.

The applicable policy will still follow the airline regulations when the request is submitted.

 

Due to the COVID-19 situation around the world, requests for airline passenger funds have increased significantly. Fund processing takes longer than usual.

tiket.com will continue to follow up until the refud process from the airline is complete.

 

Special Protocol

Before you travel, make sure you have checked and prepared travel requirements, such as a COVID-19 free certificate, visa suspension & quarantine rules at origin, transit / connection, and destination. You can check more info regading airline's special protocol here.

  • Passengers traveling to Jakarta please refer to the airport's policies here.
  • Passengers traveling to Bali please refer to the airport's policies here.

 

Refund

Refund for Lion Air, Batik Air dan Wings Air are in accordance with the airline's regulations as follow:

  • For a refund request after 30 June 2020, the normal refund regulations in cash apply, except for passengers who have submitted a refund on the previous date in the form of an EMD / Travel Voucher or passengers who are declared reactive in cash (please check details in the table below)
  • EMD / Travel Vouchers redemption can only be done at the Lion Air representative office (can check at www.lionair.co.id).
  • EMD / Travel Voucher redemption can only be exchanged by the voucher holder according to the passenger's name printed on the initial ticket, with verification of the identity card (National Identity Card / passport)
  • 1 (one) Voucher number can only be redeemed for 1 (one) passenger.
  • Prepaid Baggage that has been purchased previously is still valid and can be used for the same passenger name on the next flight.
  • EMD / Travel Vouchers can be exchanged for cash at the Lion Air Tower / Airline Representative office with the note that exchanges can only be made by passengers whose names are listed on the EMD / Travel Voucher and attach a copy of identity card (KTP / passport) or by accessing the airline website.

Ticket Purchase Date Flight Period

Routes 

Refund Regulation Type of Refund

-

-

All routes

  • Full Refund
  • Submission of an EMD / Travel Voucher refund can be made until 30 June 2020. 
  • EMD / Travel Voucher has validity until one year after the EMD / Travel Voucher issuance.
  • If the price of a new ticket is greater than the value of the given EMD / Travel Voucher, the difference will be paid by the passenger. If the new ticket price is lower than the given EMD / Travel Voucher, then the price difference will not be given to the passenger.
Voucher
- - All routes (If the passenger is reactive Covid-19)
 
  • Full Refund
  • Submission of refund is made after 30 June 2020. 
  • Valid for one-way or return tickets
Cash 
- 6 - 17 May 2021 All routes
  • Full Refund
  • Submission of refund is made after 30 June 2020. 
  • Valid for one-way or return tickets
Cash

 

Reschedule

The following is the reschedule regulation from the airlines:

  • Rescheduling fee will be waived.
  • If the ticket price on the new date is higher then the price difference will be charged to the customer
  • Rescheduling and submission of departure delays must be done before the initial passenger travel date
  • Rescheduling and departure delays can be made through the Call Center or Lion Air Group ticket counters.
  • Rescheduling conditions are subject to each airline policies and availability

Date of Issue Date of Travel Reschedule Rules Routes
- -
  • Free rescheduling is only valid once before 1 July 2020.
  • New travel dates up to 31 October 2020
  • Customers who are still unable to confirm a new departure schedule, can submit a departure delay for 3 months

(Completed travel - already back to the origin)

All routes
- 6 - 17 May 2021
  • Valid for one-way or return tickets
  • Free of rescheduling fare and only pay the fare difference (if available)
  • Rescheduling can be done up to a maximum of 3 (three) months from the initial flight ticket.

(Completed travel - already back to the origin)

All routes 

 

Reroute

  • Changing route cannot be done.
  • Reroute conditions are subject to each airline policies and availability