Xiamen Airlines

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Xiamen Airlines Flight Schedules & Price

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Xiamen Airlines Features

Cabin Baggage 7 kg - Xiamen AirlinesCabin Baggage 7 kg
Check-in Baggage 7 kg - Xiamen AirlinesCheck-in Baggage 7 kg
Check-in close at 7 minutes - Xiamen AirlinesCheck-in close at 7 minutes
  • About

  • Baggage

  • Policy

  • Terms

  • COVID-19 Info

  • FAQ

When should I check-in for Xiamen Air flights?
You can check-in at least 60 minutes before departure. We recommend arriving early to have sufficient time to check documents related to flight requirements during the COVID-19 pandemic. Check-in deadlines may vary for certain routes and airports.
Can I check-in online for Xiamen Air domestic flights?
Yes, you can check-in online to save time at the airport. Check-in can be done a maximum 90 minutes prior to departure. Please visit the official Xiamen Air website for the online check-in process.
Can I only check-in at Xiamen Air outlets located at the departure airport?
No, you can choose other check-in methods, such as web check-in, mobile check-in, kiosk check-in, city check-in, and phone check-in. Please contact the Xiamen Air Contact Center for more information.
How many cabin baggage capacity do I have?
Xiamen Air passengers receiving Economy Class can bring 1 (one) cabin baggage; Business Class can carry 1 (one) cabin baggage; First Class can bring 1 (one) cabin baggage as well as 1 (one) personal item. The weight of each max. 5 (five) kg.
How many checked baggage allowance do I have?
Xiamen Air passengers Economy Class can bring 1 (one) piece of baggage with a max. 23 kg; Business Class can carry 2 (two) pieces of luggage with a max. 32 kg/piece; First Class can carry 2 (two) piece of baggage weighing max. 32 kg/piece. Checked baggage allowance may vary by flight route, for complete information please visit Xiamen Air's official website.
Can pregnant women travel with Xiamen Air?
Yes, you can travel with Xiamen Air. Passengers with a gestational age of over 32 weeks are required to check with a doctor and bring a letter stating that they are healthy and able to travel.
Can I order special children's meals or certain diets?
Yes, you can order special meals. Passengers can make special meal requests at least 24 hours before the flight via the Xiamen Air website, mobile app or call center.

Xiamen Airlines was founded in 1984 with its head office located in Xiamen, a coastal city in Fujian, Southeast China. Xiamen Airlines is the first Chinese airline to operate under the modern corporate system. The airline, which has been operating for 34 years, has been praised by President Xi Jinping as "an epitome of China's civil aviation development" and has become the most special airline in the Chinese civil aviation industry.

Xiamen Airlines operated 163 aircraft in early 2018 with a network of nearly 400 domestic and international routes covering China, Southeast Asia, and Northeast Asia, which reached Europe, North America, and Oceania. The airline also takes advantage of its membership in SkyTeam by expanding its reach to 1074 destinations in 177 countries.

Xiamen is the only airline in China that has achieved profits for 31 consecutive years and has been the airline that has remained profitable for the most extended period in the Chinese civil aviation industry. The airline is ranked as the highest international finance among Chinese airlines.

Over the years, Xiamen Airlines has made unremitting efforts to ensure flight safety and to improve the quality of its services. This is evidenced by the accumulation of 4 million accident-free flight hours. In March 2016, Xiamen Airlines was awarded the "China Quality Award," which made it the first award winner in the Chinese service sector.


Xiamen Airlines Flight Class

Xiamen Airlines provides three choices of classes for its passengers, namely Economy Class, Business Class Class, and First Class. The services and facilities offered by all three classes are of high quality. See the explanation below for complete information:


Economy class

  • Amenities
  • Seat configuration 3-3-3
  • The seat spacing is 32 inches with a seat width of 17 inches
  • In-flight entertainment, bottle holders, and sockets
  • Pillows and blankets

  • In-Flight Meals
  • A variety of delicious and complete dishes are available on economy flights
  • Soft drinks, juices, coffee, and tea are also provided to accompany passengers during the trip

  • Economy Class Fleet
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 737 MAX 8
  • Boeing 737 MAX 10
  • Boeing 787-8
  • Boeing 787-9

Business-class

  • Amenities
  • Seat configuration 2-2-2
  • The chair is very ergonomic and can be turned into a comfortable flatbed
  • In-flight entertainment, bottle holders, reading lights, and sockets
  • Amenity kits, pajamas, pillows, and blankets

  • In-Flight Meals
  • A variety of delicious and complete dishes made from quality ingredients are available on Business Class flights
  • Soft drinks, juices, coffee, and tea are also provided to accompany passengers during the trip

  • Business Class Fleet
  • Boeing 737-700
  • Boeing 737-800
  • Boeing 787-8
  • Boeing 787-9

First-class

  • Amenities
  • Seat configuration 1-2-1
  • The chair is very ergonomic and can be turned into a comfortable flatbed
  • In-flight entertainment, bottle holders, reading lights, sockets, USB ports, and headphones
  • Ottoman storage room
  • Amenity kits, pajamas, slippers, pillows, and blankets

  • In-Flight Meals
  • A variety of delicious and complete dishes made from quality ingredients are available on First Class flights
  • Champagne during boarding, as well as soft drinks, juice, coffee, and tea, are also provided to accompany passengers during the trip

  • First-Class Fleet
  • Boeing 787-8

Xiamen Airlines Loyalty Program

  • Egret Miles

Egret Miles is a loyalty program from Xiamen Airlines specifically designed to benefit loyal passengers of Xiamen Airlines. All passengers aged two years and over are welcome to join Egret Miles for free. Xiamen Airlines collaborates with various well-known brands to offer multiple opportunities to earn miles and provide a variety of gift exchange options to all members. As an Egret Miles member, passengers easily earn miles by flying with Xiamen Airlines, partner SkyTeam partners, or by shopping at airline partners. Meanwhile, members can also exchange miles for free flight tickets, upgrade classes, and exclusive products from Xiamen Airlines' online mart.


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Xiamen Airlines Customer Service

If you need further information, you can contact the Xiamen Airlines service center below:

  • Jakarta Office
    Menara Prima, 11th Floor
    Jl. Lingkar Mega Kuningan Blok 6 No. 2
    Jakarta 12950
    Indonesia
    Tel: (62-21) 57948316
    Fax: (62-21) 57948318


Airline Codes of Xiamen Airlines

IATA Code: MF

ICAO Code: CXA

Call Sign: XIAMEN AIR

  • There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).


  • Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.


  • Register your baggage in advance at the check-in counter before your flight.

  • Every passenger must occupy the seat which is determined during check-in.

  • Carry-on baggage must be put in luggage compartment or below the passenger’s seat.

  • Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.

  • Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.

  • It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.


Important notes:

  • Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.

  • Check-in counter would be closed 45 minutes before take-off.

  • .Please arrive at the boarding gate 30 minutes before your flight departs.

  • All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.

  • All passengers must abide [airlines] baggage allowance rules.

  • Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.

How to Cancel Your Flight at tiket.com

  • Logged in to your tiket.com account

  • Go to “My Order”.

  • Pick the flight you wish to cancel and then click “Refund”.

  • Choose the reason behind your decision to do a refund.

  • Read the terms & conditions carefully, then continue.

  • Pick the passenger doing the cancellation.

  • Check the estimate refund you would get and fill in the bank account information needed for refund process.

  • Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.


Important

The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.

The applicable policy will still follow the airline regulations when the request is submitted.

 

Due to the COVID-19 situation around the world, requests for airline passenger funds have increased significantly. Fund processing takes longer than usual.

tiket.com will continue to follow up until the refud process from the airline is complete.

 

Special Protocol

Before you travel, make sure you have checked and prepared travel requirements, such as a COVID-19 free certificate & quarantine rules at origin, transit / connection, and destination.

 

The following is information on the terms and documents needed before traveling:

  1. The passenger does not have a positive history of COVID-19.
  2. Chinese Visa (please confirm again with the China Embassy that the visa is valid and up-to-date)
  3. Performed 2 times PCR Test and Serology Test which must be done in 2 clinics and the location that have been determined by Xiamen Airline:
    • Location of PCR test and Serology Test: Swiss-Belinn Airport Jakarta, 2nd Floor.
    • Address: Sentra Benda Rawa Bokor, Jl. Husein Sastranegara No.9 Prepedan, Kalideres, West Jakarta City, Banten 15125
    • Test Time: Every Tuesday, 07:00 AM - 08:30 AM (2 days before scheduled departure)
    • Payment Method: Transfer to the person in charge of PCR Test and Serology Test
      • Bank Account : BCA
      • Name : QIQI MARIANAH WAHYUNI
      • Account Number : 0640521112
      • Nominal: IDR 5,000,000 (Please include name and test date)
    • Maximum payment 1 day before the test and proof of payment must be sent to the WeChat: xiamenairjakarta.
    • Results will be sent 1 day after on the WeChat: xiamenairjakarta.
  4. After getting the test results, passengers are required to fill in the Health Declaration Code to enter China. It takes about 1-12 hours of verification time to get the barcode. While the E-Health Code is filled in after getting the boarding pass during check-in. Follow the guide to fill in the barcode according to the following link or sent via the WeChat: xiamenairjakarta.
  5. Quarantine hotels upon arrival in Fuzhou are arranged by the Fuzhou Pandemic Prevention Team and hotels cannot be selected. Quarantine rules are 1 room for 1 adult or 1 child under 12 years old. The estimation of deposit fee for 14 days quarantine is CNY6300 or Rp13,667,000 and must be paid to Xiamen Airline no later than one day before boarding.
  6. For further information regarding the entire departure procedure, please contact WeChat: xiamenairjakarta or click here.

 

Refund

Refunds can be submitted without a refund fee (full refund) if the passenger is declared positive or reactive for COVID-19. Apart from this reason, refunds will still apply to normal regulations.

 

Reschedule

  • Reschedule request in form of submission
  • Fare differences and other additional charges (e.g. applicable taxes) will apply
  • Rescheduling conditions are subject to each airline policies and availability

 

Reroute

  • Changes on route(s) are not allowed
  • Reroute conditions are subject to each airline policies and availability