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Xiamen Airlines was founded in 1984 with its head office located in Xiamen, a coastal city in Fujian, Southeast China. Xiamen Airlines is the first Chinese airline to operate under the modern corporate system. The airline, which has been operating for 34 years, has been praised by President Xi Jinping as "an epitome of China's civil aviation development" and has become the most special airline in the Chinese civil aviation industry.
Xiamen Airlines operated 163 aircraft in early 2018 with a network of nearly 400 domestic and international routes covering China, Southeast Asia, and Northeast Asia, which reached Europe, North America, and Oceania. The airline also takes advantage of its membership in SkyTeam by expanding its reach to 1074 destinations in 177 countries.
Xiamen is the only airline in China that has achieved profits for 31 consecutive years and has been the airline that has remained profitable for the most extended period in the Chinese civil aviation industry. The airline is ranked as the highest international finance among Chinese airlines.
Over the years, Xiamen Airlines has made unremitting efforts to ensure flight safety and to improve the quality of its services. This is evidenced by the accumulation of 4 million accident-free flight hours. In March 2016, Xiamen Airlines was awarded the "China Quality Award," which made it the first award winner in the Chinese service sector.
Xiamen Airlines provides three choices of classes for its passengers, namely Economy Class, Business Class Class, and First Class. The services and facilities offered by all three classes are of high quality. See the explanation below for complete information:
Egret Miles is a loyalty program from Xiamen Airlines specifically designed to benefit loyal passengers of Xiamen Airlines. All passengers aged two years and over are welcome to join Egret Miles for free. Xiamen Airlines collaborates with various well-known brands to offer multiple opportunities to earn miles and provide a variety of gift exchange options to all members. As an Egret Miles member, passengers easily earn miles by flying with Xiamen Airlines, partner SkyTeam partners, or by shopping at airline partners. Meanwhile, members can also exchange miles for free flight tickets, upgrade classes, and exclusive products from Xiamen Airlines' online mart.
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If you need further information, you can contact the Xiamen Airlines service center below:
IATA Code: MF
ICAO Code: CXA
Call Sign: XIAMEN AIR
There are some examples of items that are prohibited to be carried inside your carry-on baggage include lighter fluid, oxygen bottles, fireworks, paints, and tear gas. Personal items are allowed only in limited quantities such as hairspray, deodorant, fragrance, and medicines. For check-in baggage, it is prohibited to carry potential harmful and dangerous things (e.g., explosive, compressed gases, oxidizers, corrosives, flammable liquids and solids, firearms, radioactive materials, poisons, and any other hazardous materials).
Cabin baggage allowance is a maximum of 7 kg, while check-in baggage allowance is a maximum of 20 kg.
Register your baggage in advance at the check-in counter before your flight.
Every passenger must occupy the seat which is determined during check-in.
Carry-on baggage must be put in luggage compartment or below the passenger’s seat.
Cellphones and any electrical devices must be switched off or alter to flight mode, especially during take off and landing.
Please tighten your seatbelt, fold the table, put your seat upright, and open the window during take off and landing.
It is against the law and strictly prohibited to smoke anywhere in the aircraft during the flight.
Please arrive at the departure terminal at least 90 minutes before take-off for domestic flights and at least 2 hours for international flights.
Check-in counter would be closed 45 minutes before take-off.
.Please arrive at the boarding gate 30 minutes before your flight departs.
All boarding information will be available after check-in. You may also ask [airlines] officers at the airport for further assistance.
All passengers must abide [airlines] baggage allowance rules.
Bring all the valid documents include flight ticket, ID card, and passport (if you travel internationally) during your travel.
How to Cancel Your Flight at tiket.com
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Go to “My Order”.
Pick the flight you wish to cancel and then click “Refund”.
Choose the reason behind your decision to do a refund.
Read the terms & conditions carefully, then continue.
Pick the passenger doing the cancellation.
Check the estimate refund you would get and fill in the bank account information needed for refund process.
Final check all the details and validity of information you provide. If everything is correct, click “Submit Refund”.
The terms and conditions informed on this page are fluctuative and are subject to change without prior notice.
The applicable policy will still follow the airline regulations when the request is submitted.
Due to the COVID-19 situation around the world, requests for airline passenger funds have increased significantly. Fund processing takes longer than usual.
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Before you travel, make sure you have checked and prepared travel requirements, such as a COVID-19 free certificate & quarantine rules at origin, transit / connection, and destination.
The following is information on the terms and documents needed before traveling:
Refunds can be submitted without a refund fee (full refund) if the passenger is declared positive or reactive for COVID-19. Apart from this reason, refunds will still apply to normal regulations.