How do I submit a flight ticket refund because of the Corona Virus outbreak?

If your flight is affected by the current travel ban, you can request a refund your ticket. Please see each airline’s policy to know whether full refund is permitted or only in airline's normal regulation.

To submit a refund, you can login to your account and go to My Order menu. Choose a flight that you want to cancel. Select Refund Reason with Force Majeure or Coronavirus Outbreak.


If you are unable to request a refund through Refund feature, you can contact our 24-hour Customer Care. We will be happy to help.

For more information regarding to refund steps, you can Click here 


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