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Accommodation Policy

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Apartment

The Queen Luxury Apartments - Villa Carlotta

Q: What is the address of The Queen Luxury Apartments - Villa Carlotta?

The Queen Luxury Apartments - Villa Carlotta is located at 54 Avenue De La Liberte, Luxembourg City, LU

Q: What are the standard check-in & check-out times of The Queen Luxury Apartments - Villa Carlotta?

The standard check-in time at The Queen Luxury Apartments - Villa Carlotta is starting from 4:00 PM-10:00 PM and the latest check-out time is at 10:00 am

Q: What are the facilities available in The Queen Luxury Apartments - Villa Carlotta?

Facilities available in the hotel are (some may require extra charges): WiFi, tiket Green

3.8/5

(21 reviews)

Luxembourg, Luxembourg

Start from

USD 268

/room/night

Reviews

See all

3.8/5

GoodFrom 21 reviews

5.0/51 May 2024

Sara

The property contacts were super helpful and kind!

5.0/514 Nov 2023

Richard

Very nice apartment and very convenient for the excellent tram system. Don’t be put off by the entrance area

5.0/528 Jul 2023

Hassan

Perfekt

5.0/530 Apr 2018

Pierre

150 m vom Bahnhof entfernt. Perfekt für mich!

5.0/520 Jul 2016

Verified traveler

Nice area. Good for walking. Not a lot of parking nearby.

5.0/529 Feb 2016

Natascha

I was in Luxembourg on a business trip for the FTTH Conference 2016 and had my family with me (incl. 2 small children). Appartment was fully suitable for a family stay and was ideal located to access public transport at the main train station for getting to the conference venue. We had our private car with us as well as my family made trips around Luxembourg during my working time - the only difficult thing was finding a parking place around the appartment and not possible at all during daytime due to shortime parking zones. Paid parking zones were of course available, but rather expensive. Naturally this is of course comparable to other city centres :-)

5.0/59 Sep 2015

Verified traveler

Great apartment, right by bus links into the old city, but also only a 10/15 min walk in anyway. But also right by a shopping street, Rue de la Gare and the train station. Contacting the agent on the day was easy and hassle free. Apartment itself was a very high standard, I had the 2 bed with terrace, very spacious, every room was a great size and a high level of cleanliness. I had no problems with hot water in the shower or street noise as I had read on other reviews. And plenty of English channels on the TV for me when I was having my morning coffee. My only point would be a bit more info in a welcome pack, I didn't know what to do with the rubbish bags as there didn't seem to be anywhere on the street to dispose of them, and didn't know if we had to separate recycling. maybe we were supposed to leave them in the apartment but I felt bad for leaving them there.

5.0/58 Jul 2015

Verified traveler

Great

4.0/519 Sep 2024

JOSEPH • Family Trip

This is a very nice place - apartment. I agree its more luxurious than most hotel rooms. Location is good, check in was fine, parking was a problem. Enjoyed the porch - a little noisy but with closed windows its fine.

4.0/516 Jun 2024

Marlène • Trip with Friends

Appartement bien. Par contre la zone trop de personnes devant le bâtiment la nuit. On ne se sent pas en sécurité en rentrant. Mais dans l’ensemble bien.

4.0/517 May 2016

Jonathan

A very nice apartment

4.0/57 Jan 2016

wendy

Very easy to get to and locate. Very comfortable 2 bed apartment on one level. Very secure and safe. Owner doesn't speak a lot of English and isn't particularly welcoming or friendly but it was a great space in a great location. Very quiet and very comfortable

4.0/58 Jul 2015

Verified traveler

The apartment is great, very modern and well furnished. Check-in process was simple opposed to some similar properties we used before (just need to call 30 min prior).

3.0/58 Sep 2024

Taejoon • Family Trip

Was ok.

3.0/524 Mar 2024

Sid

1 semaine passée pour raison professionnelle. La personne chargée de la gestion et de l'accueil a réalisé sa tache de facon tres professionnelle. L'appartement est propre et comporte toutes les commodités attendues. Un hic sur la cafetiere qui ne conctionne pas. Le gros point noir de ce sejour a été le quartier. En journée il n'y a aucun problème, bien qu'en journée j'étais au travail. Mais venu le soir c'est catastrophique, la première nuit un toxicomane etait devant la porte une seringue dans le bras. Du balcon on a une vue directe sur un point de deal ou des aller retour de consommateurs se font.

2.0/530 Jul 2018

Alain

,small and no AC in any of the rooms the location was good

2.0/528 Nov 2016

Amy

Very noisy all night long. The apartment across the hall had loud music blasting until early morning hours. People coming and going from the same apartment. Loud voices, banging doors and smoking in the hallway. The front room of our place smelled from smoke. We woke up early and checked out 5 hours prior to our plan. Anxious to leave noise and smell.

2.0/520 Jul 2015

Verified traveler

The management for the apartment is not good. To do check-in, you need to find the proper people to give you the key. This proper people can't be reached by either the email or phone number they provided. It took me 4 hours just to get check-in.

1.0/58 Aug 2016

Verified traveler

This was a very disappointing experience. We are a family of four and we stayed there for three nights. First of all this is not even a hotel so there is no reception or anything it is just a normal apartment. Took me a while to find it of course since there is no reception and then had to wait for 30 mins for someone to come and give me the keys. After that they contacted me again saying that I didn't pay for my stay and that my credit card is not working. I said if that is the case then I will fix it but it was strange cause I had already received an SMS from my bank saying that the amount was charged to my card. I spoke to a woman called Sophia who was extremely rude and didn't try to help at all. After this it turned out that it was a mistake from their part and they didn't even try to apologize. Apartment was dirty and located in a dodgy street with construction work everywhere. I wouldn't recommend it at all at least until they get better management

1.0/513 Sep 2015

Giselle

2 dias antes recibi un correo del hotel cancelando la reservación indicándome que me comunicara con EXPEDIA empresa con la que yo no tuve nada que ver ya que íntegramente realice la reserva con Hoteles.com Me comunique a Hoteles.com en 2 ocasiones tratando de llamadas de muy larga duración (mas de 20 min cada una) y el la que nunca al parecer pudieron contactar adecuadamente al hotel y como en el sistema de Hoteles.com aparecía mi reserva aun vigente decidí presentarme al hotel a mi llegada a Luxemburgo. Tal y como señalan intente con anticipación contactar al responsable que entrega la llave del cuarto y nunca jamas contestaron dicho teléfono a pesar de múltiples llamadas durante mas de 5 horas. Me presente a la ubicación y es básicamente una puerta a un conjunto de deptos (es decir no es un hotel con Lobby si no un domicilio de varios depto. donde 9 de ellos son este "hotel". El cubo de la escalera extremadamente sucio y no me fue posible tener contacto con nadie, la zona de la cd. también de las menos "agradables", por lo que opte por irme a otro hotel a cuadras de ahí.

Popular Facilities

WiFi

tiket Green

Kitchen

Children Facility

Hair Dryer

Patio or Balcony

Ironing

Bathtub

Accessible Facilities

Coffee Tea Maker

Washing Machine

Room Heater

Workspace

Refrigerator

Hotel Services

Multilingual Staff

Business Facilities

Shopping On-site

Info

No Elevators

Hotel Policy

Smoke-free Property

Connectivity

Free WiFi

Location

See maps

54 Avenue De La Liberte, Luxembourg City, LU

Nearby Destinations

Luxembourg

Airports

Train stations

8.3km

Leudelange Station

Train stations

Other landmarks

4.5km

Plateau du Kirchberg

Nature & parks

4.5km

Luxexpo

Other landmarks

7.4km

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Policy

Check-in Procedure

Check-in4:00 PM-10:00 PM

Check-out10:00 AM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with special check-in instructions and lockbox information. The host will greet guests on arrival.For any questions, please contact the property using the information on the booking confirmation. All guests must call this property 30 minutes before arrival for check-in assistance.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 01 June.
Contactless check-in and contactless check-out are available.

About The Queen Luxury Apartments - Villa Carlotta

The Queen Luxury Apartments - Villa Carlotta Location
A stay at The Queen Luxury Apartments - Villa Carlotta places you in the heart of Luxembourg City, within a 5-minute walk of Sacre Coeur Church and Place des Martyrs. This apartment is 0.2 mi (0.4 km) from Post and Telecommunication Museum and 0.6 mi (0.9 km) from Petrusse Casemates.

The Queen Luxury Apartments - Villa Carlotta Facility and Service
Take advantage of recreation opportunities such as a hot tub, or other amenities including complimentary wireless internet access and shopping on site.

The Queen Luxury Apartments - Villa Carlotta Rooms
Make yourself at home in one of the 9 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with down comforters and Frette Italian sheets. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves.