Homes>Lucerne>Luzern>Vierwaldstattersee>Mandarin Oriental Palace, Luzern

Exterior & Views 1, Mandarin Oriental Palace, Luzern, Luzern

Bedroom 2, Mandarin Oriental Palace, Luzern, Luzern

Public Area, Mandarin Oriental Palace, Luzern, Luzern

Bedroom 4, Mandarin Oriental Palace, Luzern, Luzern

Food & Drinks 5, Mandarin Oriental Palace, Luzern, Luzern

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General Info

Reviews

Location

Accommodation Policy

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Mandarin Oriental Palace, Luzern

Q: What is the address of Mandarin Oriental Palace, Luzern?

Mandarin Oriental Palace, Luzern is located at Haldenstrasse 10, Lucerne, LU, CH

Q: What are the standard check-in & check-out times of Mandarin Oriental Palace, Luzern?

The standard check-in time at Mandarin Oriental Palace, Luzern is starting from 3:00 PM-anytime and the latest check-out time is at 12:00 pm

Q: What are the facilities available in Mandarin Oriental Palace, Luzern?

Facilities available in the hotel are (some may require extra charges): WiFi, Parking, Fitness Center, AC, Spa

4.9/5

(23 reviews)

Vierwaldstattersee, Luzern

Start from

USD 1,002

/room/night

The Fun Awaits

Guests Like the LocationThe location was rated 4.913 by the guests who stayed here.

Reviews

See all

4.9/5

FantasticFrom 23 reviews

5.0/51 May 2025

Ratna • Couple Trip

This is a class act property! We stayed two nights here and it was a great experience. The staff handled everything professionally. Our room was beautiful, had a beautiful view of the lake. Can’t say enough great things. Also shout out to the concierge service! Michael and Uros did a great job organizing our sightseeing trips.

5.0/523 Apr 2025

Ronald

Exceeds expectations

5.0/59 Apr 2025

Terri • Family Trip

Beautiful property. Wonderful service and food.

5.0/51 Mar 2025

FEDERICO

Excellent service

5.0/525 Feb 2025

SHAYNON

One of the best stays I’ve ever had. The staff was impeccable.

5.0/513 Jan 2025

rossy

Espectacular

5.0/513 Jan 2025

Harriet

The Mandarin Oriental-Lucerne was paradise. It is centrally located, the room was very large and spacious. The view was spectacular! I have nothing bad to say about my experience.

5.0/51 Jan 2025

steve

Everything about Mandarin Oriental Luzern was perfect , they upgraded my room to a beautiful suite and we spent a couple of days ,had a great new years dinner and party , will for sure stay here if i come back to Luzern

5.0/57 Dec 2024

Gustavo

Hotel excelente, tudo perfeito, café, atendimento, estrutura e limpeza.

5.0/518 Nov 2024

Marcelo

Hotel incrível. Excelente atendimento e com ótimas instalações. Quarto novo, amplo e muito confortável, além de bela vista do lago.

5.0/518 Nov 2024

Adam • Couple Trip

We had a fantastic experience, every member of the hotel team were amazing.

5.0/514 Nov 2024

ederson

Hotel muito bonito! Quarto bem pequeno. Os amenities muito bons, tinha até secador dyson Staff todo prestativo.

5.0/58 Nov 2024

Meng-Han

體驗滿分沒有話說從入住開始、工作人員、房間整理每一步都會預備你的一切目前住過完全沒得挑剔的飯店

5.0/526 Oct 2024

Jason • Couple Trip

Beautiful newly renovated

5.0/515 Sep 2024

Donna

The staff are very professional, friendly and welcoming. The food is very good and the location hard to beat. A special thank you to Alexander, the concierge and Gabriele and Francesco and all the staff in the dining room. We felt very well taken care of.

5.0/525 Aug 2024

Paolo • Couple Trip

Excellent

5.0/523 Aug 2024

Sonjoy • Family Trip

Very much enjoyed our stay. Had a balcony with a beautiful view of the lake. Excellent staff!! Will stay again.

5.0/523 Aug 2024

Alessandro

All good

5.0/512 Aug 2024

KAMAL

3.0/54 Sep 2024

Richard

Es fehlte mir nun der helvetische Einschlag. Dieses Hotel war früher ein Palace; nun ist es in der Mandarine Oriental Kette und dementsprechend hat es die schweizerische Dimension verloren. Gäste kommen aus Asien und Amerika in die Schweiz… Aber hier spricht niemand mehr schweizer Deutsch und die wunderbaren Gemälde der Schweiz sind zum Teil versteckt und sollten, ganz im Gegenteil, den lokalen Charakter zum Ausdruck bringen. Auch im MO Restaurant findet man kaum etwas schweizerisches. Das Personal ist in der Regel gut, zum Teil sehr gut (Rezeption & Concierge und Valets).

Popular Facilities

WiFi

Parking

Fitness Center

Spa

Airport Transfer

24-hour Front Desk

Elevator

Restaurant

Meeting Facilities

Connecting Room

Children Facility

Hair Dryer

Coffee Tea Maker

Ironing

Accessible Facilities

Sports, Spa, & Recreations

Fitness Facilities

Garden

Pets

Pets Allowed

Cleaning Services

Cleaning Products

Health & Medical

Spa

Doctor on Call 24-hour

Sauna

Steam Room

Hotel Policy

Non Smoking

Public Facilities

Air Conditioning

Public WiFi

Elevator/Lift

Fire Extinguisher

Restaurant

Locker Room

Hotel Services

Luggage Storage

Express Check-in

24-hour Front Desk

Laundry Service/Dry Cleaning

Express Check-out

Hotel Safe

Concierge Services

Currency Exchange

First Aid Kit

Other Facilities

Check-in/out (Private)

Bar/Lounge

Smoke Detector

Fax

Security

Smoking Area

24-hour Security

Business Facilities

Meeting Rooms

Photocopier

Accesibility

Accessibility Equipment

In-room Facilities

Patio or Balcony

Washing Machine

Transportation

Valet Parking (Free)

Shuttle Service

Airport Transfer (Free)

Connectivity

Free WiFi

Location

See maps

Haldenstrasse 10, Lucerne, LU, CH

Nearby Destinations

Emmen

Airports

6.3km

Buochs

Airports

16.1km

Lucerne Station

Train stations

1.3km

Werftestrasse Luzern Station

Train stations

1.4km

Lake Side Promenade

Nature & parks

333m

Bourbaki Panorama

Places of worship

1.1km

Glacier Garden

Nature & parks

1.1km

Lucerne Arts Museum

Places of worship

1.1km

KKL Lucerne

Other landmarks

1.2km

Rosengart Collection

Places of worship

1.6km

Lucerne Town Hall

Other landmarks

1.7km

Swiss Transportation Museum

Places of worship

1.8km

Musegg Wall

Other landmarks

2.3km

Richard Wagner Museum

Places of worship

2.3km

Hammetschwand Lift

Nature & parks

12.3km

Mount Pilatus

Nature & parks

14.6km

All distances are measured in straight lines. The actual travel distance may be different.

Accommodation Policy

Announcement

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in Procedure

Check-in3:00 PM-anytime

Check-out12:00 PM

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Want to check in early? Fill out the Special Requests form on the booking page.

More Policies

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

About Mandarin Oriental Palace, Luzern

Mandarin Oriental Palace, Luzern Location
With a stay at Mandarin Oriental Palace, Luzern, you'll be centrally located in Lucerne, steps from Lake Side Promenade and within a 10-minute walk of Loewenplatz. This luxury hotel is 0.6 mi (1 km) from Saint Peters Church and 1.2 mi (1.9 km) from Chapel Bridge.

Mandarin Oriental Palace, Luzern Facility and Service
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this Belle ��poque hotel include concierge services, wedding services, and a ballroom.

Mandarin Oriental Palace, Luzern Rooms
Make yourself at home in one of the 136 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Restaurant and Cafe
Grab a bite at Quai 10, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Frequently Asked Questions

What is the address of Mandarin Oriental Palace, Luzern?

What are the standard check-in & check-out times of Mandarin Oriental Palace, Luzern?

What are the facilities available in Mandarin Oriental Palace, Luzern?

Room Type and Price

Sun, 25 May 2025 - Mon, 26 May 2025 (1 night)

1 Room, 1 Guest

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Perfect for solo trips

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Superior Room

Refund & reschedule not allowed

1 guest, 2 twin beds / 1 king bed, bathtub

Total (1 Room, 1 night)

USD 1,002

(after taxes: USD 1,040)

1 Bedroom Superior Room with City View - Non-Smoking

1/1

Free Wi-Fi

Superior Room

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast not included

Wi-Fi

USD 1,002

/room/night (after taxes: USD 1,040)

Superior Room

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast (1 pax)

Wi-Fi

USD 1,055

/room/night (after taxes: USD 1,095)

1 Bedroom Superior Room

1/5

28m²

Free Wi-Fi

Accessible - Superior Room

Refund & reschedule not allowed

1 Guest

1 king bed and 2 single beds

Breakfast not included

Wi-Fi

Coffee & tea, Drinking water, Express check-in

Only 3 rooms left!

USD 1,002

/room/night (after taxes: USD 1,041)

Accessible - Superior Room

Refund & reschedule not allowed

1 Guest

1 king bed and 2 single beds

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

Only 3 rooms left!

USD 1,055

/room/night (after taxes: USD 1,095)

1 Bedroom Superior Room

1/5

24m²

Free Wi-Fi

Superior Room

Refund & reschedule not allowed

1 Guest

1 king bed and 2 single beds

Breakfast not included

Wi-Fi

Coffee & tea, Drinking water, Express check-in

USD 1,002

/room/night (after taxes: USD 1,041)

Superior Room

Refund & reschedule not allowed

1 Guest

1 king bed and 2 single beds

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

USD 1,055

/room/night (after taxes: USD 1,095)

1 Bedroom Superior Room

1/1

Superior Room

Refund & reschedule not allowed

1 Guest

Bed type can be confirmed at check-in

Breakfast not included

Wi-Fi

Only 1 rooms left!

USD 948

/room/night (after taxes: USD 1,052)

Superior Room

Refund & reschedule not allowed

1 Guest

Bed type can be confirmed at check-in

Breakfast (1 pax)

Wi-Fi

Only 1 rooms left!

USD 997

/room/night (after taxes: USD 1,107)

1 Bedroom Superior Room with Lake View - Non-Smoking

1/1

Free Wi-Fi

Superior Room, Lake View

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast not included

Wi-Fi

USD 1,202

/room/night (after taxes: USD 1,247)

Superior Room, Lake View

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast (1 pax)

Wi-Fi

USD 1,254

/room/night (after taxes: USD 1,302)

1 Bedroom Superior Room with Lake View

1/6

28m²

Free Wi-Fi

Superior Lake View Room

Refund & reschedule not allowed

1 Guest

2 single beds and 1 king bed

Breakfast not included

Wi-Fi

Coffee & tea, Drinking water, Express check-in

USD 1,202

/room/night (after taxes: USD 1,247)

Superior Lake View Room

Refund & reschedule not allowed

1 Guest

2 single beds and 1 king bed

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

USD 1,255

/room/night (after taxes: USD 1,302)

1 Bedroom Superior Room with Lake View

1/6

30m²

Free Wi-Fi

Superior Lake View Room with Balcony

Refund & reschedule not allowed

1 Guest

2 single beds and 1 king bed

Breakfast not included

Wi-Fi

Coffee & tea, Drinking water, Express check-in

Only 4 rooms left!

USD 1,260

/room/night (after taxes: USD 1,308)

Superior Lake View Room with Balcony

Refund & reschedule not allowed

1 Guest

2 single beds and 1 king bed

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

Only 4 rooms left!

USD 1,313

/room/night (after taxes: USD 1,363)

1 Bedroom Deluxe Room with Lake View - Non-Smoking

1/1

Free Wi-Fi

Deluxe Room, Lake View

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast not included

Wi-Fi

USD 1,319

/room/night (after taxes: USD 1,369)

Deluxe Room, Lake View

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast (1 pax)

Wi-Fi

USD 1,372

/room/night (after taxes: USD 1,424)

1 Bedroom Deluxe Room with Lake View

1/10

36m²

Free Wi-Fi

Deluxe Lake View Room

Refund & reschedule not allowed

1 Guest

1 king bed and 2 single beds

Breakfast not included

Wi-Fi

Coffee & tea, Drinking water, Express check-in

USD 1,319

/room/night (after taxes: USD 1,369)

Deluxe Lake View Room

Refund & reschedule not allowed

1 Guest

1 king bed and 2 single beds

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

USD 1,372

/room/night (after taxes: USD 1,424)

1 Bedroom Superior Room with Lake View

1/1

Superior Room With Lake View

Refund & reschedule not allowed

1 Guest

Bed type can be confirmed at check-in

Breakfast not included

Wi-Fi

Only 1 rooms left!

USD 1,259

/room/night (after taxes: USD 1,398)

Superior Room With Lake View

Refund & reschedule not allowed

1 Guest

Bed type can be confirmed at check-in

Breakfast (1 pax)

Wi-Fi

Only 1 rooms left!

USD 1,311

/room/night (after taxes: USD 1,455)

1 Bedroom Deluxe Room with Lake View

1/5

36m²

Deluxe Lake View Room With Balcony

Refund & reschedule not allowed

1 Guest

2 single beds and 1 king bed

Breakfast not included

Wi-Fi

Coffee & tea, Drinking water, Express check-in

Only 4 rooms left!

USD 1,378

/room/night (after taxes: USD 1,430)

Deluxe Lake View Room With Balcony

Refund & reschedule not allowed

1 Guest

2 single beds and 1 king bed

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

Only 4 rooms left!

USD 1,430

/room/night (after taxes: USD 1,485)

1 Bedroom with City View - Non-Smoking

1/5

Free Wi-Fi

Mandarin, Room

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast not included

Wi-Fi

USD 1,583

/room/night (after taxes: USD 1,643)

Mandarin, Room

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast (1 pax)

Wi-Fi

USD 1,635

/room/night (after taxes: USD 1,698)

1 Bedroom

1/5

50m²

Free Wi-Fi

Mandarin Room

Refund & reschedule not allowed

1 Guest

2 single beds and 1 king bed

Breakfast not included

Wi-Fi

Coffee & tea, Drinking water, Express check-in

USD 1,583

/room/night (after taxes: USD 1,643)

Mandarin Room

Refund & reschedule not allowed

1 Guest

2 single beds and 1 king bed

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

USD 1,636

/room/night (after taxes: USD 1,698)

1 Bedroom Junior Suite with Lake View - Non-Smoking

1/9

Free Wi-Fi

Junior Suite, Lake View

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast not included

Wi-Fi

Only 2 rooms left!

USD 2,755

/room/night (after taxes: USD 2,860)

Junior Suite, Lake View

Refund & reschedule not allowed

1 Guest

2 Twin Beds / 1 King Bed

Breakfast (1 pax)

Wi-Fi

Only 2 rooms left!

USD 3,294

/room/night (after taxes: USD 3,419)

1 Bedroom Junior Suite with Lake View

1/3

46m²

Free Wi-Fi

Accessible - Lake View Junior Suite

Refund & reschedule not allowed

1 Guest

1 king bed and 2 single beds

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

Only 1 rooms left!

USD 2,756

/room/night (after taxes: USD 2,860)

1 Bedroom Junior Suite with Lake View

1/5

46m²

Free Wi-Fi

LAKE VIEW JUNIOR SUITE

Refund & reschedule not allowed

1 Guest

King

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

Only 2 rooms left!

USD 2,756

/room/night (after taxes: USD 2,860)

1 Bedroom Suite with Lake View

1/5

46m²

Bathtub

Free Wi-Fi

Lake View Suite

Refund & reschedule not allowed

1 Guest

King

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

USD 2,955

/room/night (after taxes: USD 3,067)

1 Bedroom Junior Suite with Lake View

1/2

Junior Suite With Lake View

Refund & reschedule not allowed

1 Guest

Bed type can be confirmed at check-in

Breakfast not included

Wi-Fi

Only 1 rooms left!

USD 3,048

/room/night (after taxes: USD 3,383)

Junior Suite With Lake View

Refund & reschedule not allowed

1 Guest

Bed type can be confirmed at check-in

Breakfast (1 pax)

Wi-Fi

Only 1 rooms left!

USD 3,097

/room/night (after taxes: USD 3,438)

1 Bedroom Suite with Lake View

1/5

56m²

Free Wi-Fi

Lake View Suite with Terrace

Refund & reschedule not allowed

1 Guest

King

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

Only 1 rooms left!

USD 3,354

/room/night (after taxes: USD 3,481)

1 Bedroom Suite with Lake View

1/1

Lake View Suite

Refund & reschedule not allowed

1 Guest

Bed type can be confirmed at check-in

Breakfast not included

Wi-Fi

Only 1 rooms left!

USD 3,267

/room/night (after taxes: USD 3,627)

Lake View Suite

Refund & reschedule not allowed

1 Guest

Bed type can be confirmed at check-in

Breakfast (1 pax)

Wi-Fi

Only 1 rooms left!

USD 3,317

/room/night (after taxes: USD 3,682)

1 Bedroom Suite with Lake View

1/5

70m²

Bathtub

Free Wi-Fi

Lake View Tower Suite

Refund & reschedule not allowed

1 Guest

1 king bed;1 sofa bed

Breakfast (1 pax)

Wi-Fi

Coffee & tea, Drinking water, Express check-in

Only 3 rooms left!

USD 4,121

/room/night (after taxes: USD 4,278)

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