We were on transit from miri last night at 9pm.. n decide to stay in kb sentral.. upon checkin , nobody bother to get our luggage and I have to carry it myself( the pregnant me).. when i reach the door, then the staff ask if we need assistance.. really.. of all my travels.. I have never been asked, the staff was always next to the carboot ready to lift my bags..
After check in my hubby was ask to move our car because the parking spot was booked.. and there are several empty spaces beside it.. as if we are staying there for free.. and we dont deserve that parking space.
Later after we bought some stuff from the grocery store, we realize we didnt bring our room key.. and guess what.. to our surprise, we need to pay a deposit of $50 for a second key.. just in case we lose it.. at that time, i just gave up.. not staying in your hotel anymore.. sorry.. although im a local.. but with this kind of basic needs which the hotel cant meet, What do u think..
By the way, did I mention how bare the breakfast menu are and the lack of assistance of my luggage upon checkout.. well.. you can just assume how thrilled we are to be on our way home..