Hilton Paris Opera, Paris
Hilton Paris Opera, Paris
Hilton Paris Opera, Paris
Hilton Paris Opera, Paris
Hilton Paris Opera, Paris
+ 121 others
Hotel

Hilton Paris Opera

Paris, 8e arrondissement, Paris

Reviews

Tripadvisor
From 2.744 reviews
The most helpful reviews
AndraYo
16 Jan 2021
I still remember that wonderful feeling of discovery in the historic lobby of the Hilton Paris Opera. Looking back at photos of 2017, yes, the room was very small for executive class, & Happy Hour was so crowded it wasn't so happy, those are petty things. What I really remember is jet lag @ 3:30 am, going to the lobby where hauntingly beautiful music was playing & no one there. I remarked to the front staff that too bad there wasn't any coffee, they suggested room service, so my husband & I had our most memorable cups of coffee surrounded by the magnificent crystal chandeliers, arched doorways with statues, fresh flowers & artwork all to ourselves. What A Memory!
ghealy67
12 Sep 2020 - Couples
Despite COVID, the Paris Opera is doing all it can to maintain excellence in service and operations. Although many of the amenities were closed, the hotel is clean, elegant, and welcoming. Breakfast service was very good, taking place in the attached street restaurant. No buffet, as we are used to. But the individually packaged fruit cups and yogurt are very fresh and the made to order selections are plentiful and delicious. The room was elegant and quite large for Paris standards with king sized bed, double wardrobe, separate dressing area, and double French windows overlooking the metro square. The only constructive criticism I have is that the hallway carpets are looking worn and in need of replacement. This is not a sleek, new property. But it is one that evokes the nostalgia of a grand old hotel of a different, more refined era. The staff is very friendly and eager to please. With an excellent location directly on the St Lazare metro station and bus line, the Paris Opera is one of the best Hilton properties in Paris right now.
thisislilia
29 Aug 2020
The rooms are small despite having upgraded to a superior room. The carpet looks old and not clean to the standards of a 5* hotel and finally no water in the room which is basic amenities. Nonetheless it's a good modern and well located hotel.
hanaleeee
07 Aug 2020
This is a gorgeous hotel, with a stunning lounge upon entry which is open until 8pm. When we arrived from the airport, I asked if there was anyone who would be able to help with our luggage (we've been travelling Europe for 2 weeks and had big luggage to carry), the lady notified me that there was no bell boy at the hotel and basically staring at me to go on with my day until I asked for help. While checking in, they did take note of the anniversary we mentioned through the booking which was nice and appreciated. Our rooms were nice and surprisingly spacious, but there was no mini bar or bottles of water provided. However, they did greet us with goodie bags that had some treats and I assume it was handed out to every guest. Everything else there on after was such a disappointment. First off, they have no room service and don't even provide bottles of water in the room, and make you come down to reception for it. Many times I called housekeeping or reception for something and they would either forget or take longer than 20minutes to bring it up to our rooms. It is super unprofessional especially when I call reception back to ask what's going on, and they act surprised saying "oh they didn't bring it up?". I mean communication in hotel industry should be priority and it clearly is not at the Hilton Opera. Second disappointment is when I asked for housekeeping to be done while I was gone for 5 hours and to our surprise it was not. It's very disappointing when you specifically make a request and its not done. Just goes to show that they don't value their customers! My third disappointment happened while I was getting ready for dinner. I had used the iron to steam my dress and my boyfriends shirt. I had rinsed the steamer to make sure it was clean, but there must have been rust because it left brown stains on our clothing. Nevermind the cost of the clothing, but the inconvenience it added to our evening was quite upsetting. I issued my complaint to management and they were able to provide us with laundry service which was expected. The dealt with the issue promptly, however, I had to remind them to bring up my boyfriends shirt because they forgot. Overall, the service needs ALOT of work. Go elsewhere. They do not value their customers.
mendynena
29 Jul 2020
Hotel is not to be compared to the once amazing Hilton arc de triomphe. The building itself is nice, the rooms are nice although they can differ a lot in size. The offerings in the executive lounge are pathetic. No spirits and they say this is a french law. This is off course complete nonsense. They also offer cristaline water in the room. This is the cheapest of the cheapest and not fitting in a Hilton. Don’t be so cheap! And offer guests Evian or another A brand instead of this cheap cristaline. The bottle is so ugly that it does not fit in the room decor.
Location
108 Rue Saint Lazare
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
4 PM
Check-out time:
noon
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Hilton Paris Opera?
Hilton Paris Opera is located at 108 Rue Saint Lazare
What are the standard check-in & check-out times of Hilton Paris Opera?
The standard check-in time at Hilton Paris Opera is starting from 4 PM and the latest check-out time is at noon
What are the facilities available in Hilton Paris Opera?
Facilities available in the hotel are (some may require extra charges):
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
  • Spa
Faciliies
Popular Facilities
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Sports, Spa & Recreations
Fitness facilities
Pets
Pets not allowed
Pets allowed
Kids Facilities
Children's club
 

Reviews

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Let’s book this accommodation and leave a review after your stay.
4.0
From 2.744 reviews
Cleanliness
4.5
Rooms
4.5
Location
4.5
Service
4.5
Value
4.0
Couples
1.1K
Family
583
Solo travel
124
Friends getaway
182
Business
550
AndraYo
16 Jan 2021 -
I still remember that wonderful feeling of discovery in the historic lobby of the Hilton Paris Opera. Looking back at photos of 2017, yes, the room was very small for executive class, & Happy Hour was so crowded it wasn't so happy, those are petty things. What I really remember is jet lag @ 3:30 am, going to the lobby where hauntingly beautiful music was playing & no one there. I remarked to the front staff that too bad there wasn't any coffee, they suggested room service, so my husband & I had our most memorable cups of coffee surrounded by the magnificent crystal chandeliers, arched doorways with statues, fresh flowers & artwork all to ourselves. What A Memory!
ghealy67
12 Sep 2020 - Couples
Despite COVID, the Paris Opera is doing all it can to maintain excellence in service and operations. Although many of the amenities were closed, the hotel is clean, elegant, and welcoming. Breakfast service was very good, taking place in the attached street restaurant. No buffet, as we are used to. But the individually packaged fruit cups and yogurt are very fresh and the made to order selections are plentiful and delicious. The room was elegant and quite large for Paris standards with king sized bed, double wardrobe, separate dressing area, and double French windows overlooking the metro square. The only constructive criticism I have is that the hallway carpets are looking worn and in need of replacement. This is not a sleek, new property. But it is one that evokes the nostalgia of a grand old hotel of a different, more refined era. The staff is very friendly and eager to please. With an excellent location directly on the St Lazare metro station and bus line, the Paris Opera is one of the best Hilton properties in Paris right now.
thisislilia
29 Aug 2020 -
The rooms are small despite having upgraded to a superior room. The carpet looks old and not clean to the standards of a 5* hotel and finally no water in the room which is basic amenities. Nonetheless it's a good modern and well located hotel.
hanaleeee
07 Aug 2020 -
This is a gorgeous hotel, with a stunning lounge upon entry which is open until 8pm. When we arrived from the airport, I asked if there was anyone who would be able to help with our luggage (we've been travelling Europe for 2 weeks and had big luggage to carry), the lady notified me that there was no bell boy at the hotel and basically staring at me to go on with my day until I asked for help. While checking in, they did take note of the anniversary we mentioned through the booking which was nice and appreciated. Our rooms were nice and surprisingly spacious, but there was no mini bar or bottles of water provided. However, they did greet us with goodie bags that had some treats and I assume it was handed out to every guest. Everything else there on after was such a disappointment. First off, they have no room service and don't even provide bottles of water in the room, and make you come down to reception for it. Many times I called housekeeping or reception for something and they would either forget or take longer than 20minutes to bring it up to our rooms. It is super unprofessional especially when I call reception back to ask what's going on, and they act surprised saying "oh they didn't bring it up?". I mean communication in hotel industry should be priority and it clearly is not at the Hilton Opera. Second disappointment is when I asked for housekeeping to be done while I was gone for 5 hours and to our surprise it was not. It's very disappointing when you specifically make a request and its not done. Just goes to show that they don't value their customers! My third disappointment happened while I was getting ready for dinner. I had used the iron to steam my dress and my boyfriends shirt. I had rinsed the steamer to make sure it was clean, but there must have been rust because it left brown stains on our clothing. Nevermind the cost of the clothing, but the inconvenience it added to our evening was quite upsetting. I issued my complaint to management and they were able to provide us with laundry service which was expected. The dealt with the issue promptly, however, I had to remind them to bring up my boyfriends shirt because they forgot. Overall, the service needs ALOT of work. Go elsewhere. They do not value their customers.
mendynena
29 Jul 2020 -
Hotel is not to be compared to the once amazing Hilton arc de triomphe. The building itself is nice, the rooms are nice although they can differ a lot in size. The offerings in the executive lounge are pathetic. No spirits and they say this is a french law. This is off course complete nonsense. They also offer cristaline water in the room. This is the cheapest of the cheapest and not fitting in a Hilton. Don’t be so cheap! And offer guests Evian or another A brand instead of this cheap cristaline. The bottle is so ugly that it does not fit in the room decor.
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