Renaissance Hong Kong Harbour View Hotel, Wan Chai
Renaissance Hong Kong Harbour View Hotel, Wan Chai
Renaissance Hong Kong Harbour View Hotel, Wan Chai
Renaissance Hong Kong Harbour View Hotel, Wan Chai
Renaissance Hong Kong Harbour View Hotel, Wan Chai
+ 22 others
Hotel

Renaissance Hong Kong Harbour View Hotel

Southorn, Wan Chai

Reviews

Tripadvisor
From 3.762 reviews
The most helpful reviews
Briancyk
19 Jan 2021 - Friends getaway
As a platinum member who stayed here for mid autumn festival, the experience is generally above expectation during this challenging peak season. Check in - I personally chose to arrive by 6 pm, as I understand all local guests nowadays requested for both early check in and late check out. It does not make sense for me to spend money waiting at my hometown for a hotel room, as sitting at lobby for a room even after a long queue is a very poor experience. This stay is my second time here. I was surprised to be arranged for a studio suite room. Wonderfully wise choice I arrived late. Thanks check in staff. Room - best room and even better than JW Marriot. Room is new decorated I think with living room and bed room. Hot tub is also available giving me a sense of vacation in hotel overseas. Lounge - second night is mid autumn. My stubbornness to insist for a table same floor for getting food, 40/f. I waited for my last session at 8 pm and I joined the queue, when its my turn, i was told to sit at another floor since full house. Oh those guests are badly behaved. While they queue up, they told lounge staff to leave the queue for a while for a photo taking outside, so i saw after they are back, they can be arranged high priority than me without rejoining queue. Poor staff entertained these kinds of guests then can’t deliver a first come first serve for the queue. I understand the situation so bear in mind, if every guests say these excuse, no body indeed is queuing but just actually don’t need to queue but then get first priority. I am sure lounge staff won’t open this rule again, to ensure fairness of every customers or even elite members. All lounge staff are professional. Due to it, I lost the lounge session as too many people on 40/f, then I returned room, deciding to go out buying take away food. Surprisingly lounge staff remembered my favourite, they requested chef to prepare chicken wing for me, which is not the menu of that night. I feel awesome and one of their lounge staff Shirley is so patient and personally delivered it to the room - going beyond extra miles of her indeed. Really appreciated and hotel should give an reward recognition for this type of staff and chef. Thanks once again. Swim pool - due to congestion, the shared pool with grand hyatt implemented a booking policy of sun bench. Oh my dear, when I arrived, the entrance staff told me there is no longer any bench available for sun tan, then when I went to the bench and asked those staff, they told me my color string is from renaissance and guests who are not from grand hyatt is not eligible for booking sun bench, rather only walk in. Its so discriminating to me, so indirectly told me that I should book grand hyatt in advance. I consulted back renaissance, they immediately took action to clarify with grand hyatt. Then pool staff all changed what they told guest from two properties are able to book bench. Thanks to Anson duty manager who took actions. This pool is shared which should secure the privilege for renaissance guests. Under this, i followed the rule and called to book, i was able to hv a sun bench for rest on next days. I guess grand hyatt staff should pay more attention next time to treat every guests same for fairness. All in all, great stay in renaissance. Lovely. Look forward to coming back this hotel.
Richie3000
16 Jan 2021 - Couples
I am really impressed with the service at this hotel. A special mention to the executive lounge team. They go above and beyond to make sure guests have a special stay. I am a frequent business traveller and some hotels stand out, this is one of them. I first stayed at this hotel back in Sept 2020 but was so blown away with the service, I keep coming back and each stay is great. The executive lounge team make stays so extraordinary; they remember names and stay preferences and no request is too small - when something doesn’t work out they put it right. Notable mentions to executive lounge team supervisors Shirley and Gary for their impressive running of the operation. Times are tough but the staff are a credit to the hotel. Great job team Renaissance Hong Kong!
LnGMom
15 Jan 2021 - Family
Wonderful Christmas trip with magnificent harbour view suite. We had warm hospitality by caring front desk staff Amanda. You can fill up your stomach with delicious food and nice wine at lounge. Kids friendly hotel with spacious children playground.
Traveler25201312743
06 Jan 2021
I enjoyed the peace and quiet I needed, also the very high quality offered in all the facilities of the Renaissance Hong Kong Harbour View Hotel. The harbour view is stunning, indeed. This definitely added to the excellent service of the staff in every segment of the hotel. Also, I would like to express my special gratitude to Shirley and Dona for being attentive to my request at the Executive lounge.
NPK1811
05 Jan 2021
As a platinum member, this is my fourth time here, thank you for front desk's staff Fiona upgraded me to Studio Suite. It has a very nice harbour view, and I love the bathtub very much, I am looking forward to coming back again.
Location
One Harbour Road,Wanchai
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
2 PM
Check-out time:
noon
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Renaissance Hong Kong Harbour View Hotel?
Renaissance Hong Kong Harbour View Hotel is located at One Harbour Road,Wanchai
What are the standard check-in & check-out times of Renaissance Hong Kong Harbour View Hotel?
The standard check-in time at Renaissance Hong Kong Harbour View Hotel is starting from 2 PM and the latest check-out time is at noon
What are the facilities available in Renaissance Hong Kong Harbour View Hotel?
Facilities available in the hotel are (some may require extra charges):
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
Does Renaissance Hong Kong Harbour View Hotel have a swimming pool?
Yes, Renaissance Hong Kong Harbour View Hotel does have a swimming pool.
Faciliies
Popular Facilities
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Sports, Spa & Recreations
Fitness
Fitness facilities
Tennis
Outdoor pool
Garden
24-hour fitness facilities
Pets
Pets not allowed
Pets allowed
Only service animals are allowed
Kids Facilities
Children playground
Babysitting or childcare
Children's club
 

Reviews

Oops, there are no reviews yet
Let’s book this accommodation and leave a review after your stay.
4.5
From 3.762 reviews
Cleanliness
4.5
Rooms
4.0
Location
4.5
Service
4.5
Value
4.0
Couples
766
Family
509
Solo travel
195
Friends getaway
252
Business
1.7K
Briancyk
19 Jan 2021 - Friends getaway
As a platinum member who stayed here for mid autumn festival, the experience is generally above expectation during this challenging peak season. Check in - I personally chose to arrive by 6 pm, as I understand all local guests nowadays requested for both early check in and late check out. It does not make sense for me to spend money waiting at my hometown for a hotel room, as sitting at lobby for a room even after a long queue is a very poor experience. This stay is my second time here. I was surprised to be arranged for a studio suite room. Wonderfully wise choice I arrived late. Thanks check in staff. Room - best room and even better than JW Marriot. Room is new decorated I think with living room and bed room. Hot tub is also available giving me a sense of vacation in hotel overseas. Lounge - second night is mid autumn. My stubbornness to insist for a table same floor for getting food, 40/f. I waited for my last session at 8 pm and I joined the queue, when its my turn, i was told to sit at another floor since full house. Oh those guests are badly behaved. While they queue up, they told lounge staff to leave the queue for a while for a photo taking outside, so i saw after they are back, they can be arranged high priority than me without rejoining queue. Poor staff entertained these kinds of guests then can’t deliver a first come first serve for the queue. I understand the situation so bear in mind, if every guests say these excuse, no body indeed is queuing but just actually don’t need to queue but then get first priority. I am sure lounge staff won’t open this rule again, to ensure fairness of every customers or even elite members. All lounge staff are professional. Due to it, I lost the lounge session as too many people on 40/f, then I returned room, deciding to go out buying take away food. Surprisingly lounge staff remembered my favourite, they requested chef to prepare chicken wing for me, which is not the menu of that night. I feel awesome and one of their lounge staff Shirley is so patient and personally delivered it to the room - going beyond extra miles of her indeed. Really appreciated and hotel should give an reward recognition for this type of staff and chef. Thanks once again. Swim pool - due to congestion, the shared pool with grand hyatt implemented a booking policy of sun bench. Oh my dear, when I arrived, the entrance staff told me there is no longer any bench available for sun tan, then when I went to the bench and asked those staff, they told me my color string is from renaissance and guests who are not from grand hyatt is not eligible for booking sun bench, rather only walk in. Its so discriminating to me, so indirectly told me that I should book grand hyatt in advance. I consulted back renaissance, they immediately took action to clarify with grand hyatt. Then pool staff all changed what they told guest from two properties are able to book bench. Thanks to Anson duty manager who took actions. This pool is shared which should secure the privilege for renaissance guests. Under this, i followed the rule and called to book, i was able to hv a sun bench for rest on next days. I guess grand hyatt staff should pay more attention next time to treat every guests same for fairness. All in all, great stay in renaissance. Lovely. Look forward to coming back this hotel.
Richie3000
16 Jan 2021 - Couples
I am really impressed with the service at this hotel. A special mention to the executive lounge team. They go above and beyond to make sure guests have a special stay. I am a frequent business traveller and some hotels stand out, this is one of them. I first stayed at this hotel back in Sept 2020 but was so blown away with the service, I keep coming back and each stay is great. The executive lounge team make stays so extraordinary; they remember names and stay preferences and no request is too small - when something doesn’t work out they put it right. Notable mentions to executive lounge team supervisors Shirley and Gary for their impressive running of the operation. Times are tough but the staff are a credit to the hotel. Great job team Renaissance Hong Kong!
LnGMom
15 Jan 2021 - Family
Wonderful Christmas trip with magnificent harbour view suite. We had warm hospitality by caring front desk staff Amanda. You can fill up your stomach with delicious food and nice wine at lounge. Kids friendly hotel with spacious children playground.
Traveler25201312743
06 Jan 2021 -
I enjoyed the peace and quiet I needed, also the very high quality offered in all the facilities of the Renaissance Hong Kong Harbour View Hotel. The harbour view is stunning, indeed. This definitely added to the excellent service of the staff in every segment of the hotel. Also, I would like to express my special gratitude to Shirley and Dona for being attentive to my request at the Executive lounge.
NPK1811
05 Jan 2021 -
As a platinum member, this is my fourth time here, thank you for front desk's staff Fiona upgraded me to Studio Suite. It has a very nice harbour view, and I love the bathtub very much, I am looking forward to coming back again.
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