Very spacious hotel room, it’s more likely a furnished apartment only the furniture looked a bit worn out, need to be renovated. However, when I booked for non-smoking room, but everytime we enter the room, I sensed smokey air inside. Perhaps the previous guest smoked there.
Cool AC in 1 room but not cool AC in living room and the other room, but after telling the housekeeping about the problem, the engineer fixed the master bedroom AC and it was so cool. Thank God for that so we had decent sleep, apart of the too bouncy spring bed (I’d personally prefer the harder ones).
Basically we love the pools and the room, also its strategic location (in walking distance to Citraland mall). However, the breakfast time was below expectancy. It took very long time in egg station and get the eggs done (the taste and shape wise also below standard). The resto seemed having lack of staff, so the guest needed to call the waiters about the sausages stock, the plates, the salad dressing etc. They didn’t attentive (or need more staff) to cater the guests well.
I opted to western breakfast (roasted potato, omelet and sausages) which were okay, but my family who had Indonesian food (chicken something, said it was tasteless).
Very quick (5 min) check in and check out time, especially when we know when is the right time (not in rush hour).
The great outside pools as well with the sandy kids pool imitating the beach which is the kids’ favorite.
Basically we had a good staycation weekend there, and will be back again someday, and hopefully the hotel will be renovated and the service/food quality will be improved.