4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA, West Jakarta
4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA, West Jakarta
4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA, West Jakarta
4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA, West Jakarta
4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA, West Jakarta
+ 9 others
Apartment

4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA

Grogol Petamburan, West Jakarta

Reviews

Tripadvisor
From 263 reviews
The most helpful reviews
noviantyten89
06 May 2019 - Family
I stayed for 1 night only, with my parents. The room was a bit old (room no : 703) but clean. Shower at the bathroom has a problem. During breakfast, some of the menu was empty and took so long for the staff to refill. The most disappointing part was the receptionist never inform us, if we bring a car, we need to get a stamp from the receptionist, so it will be free during check out. I found this problem, when I was in front of the check out gate, and the security guard inform me,I need to pay IDR 40,000 for the parking fee, but If I were a guest hotel, I can make it free if I had a hotel stamp on my parking ticket. Too bad that I received this important info at the very late time and circumstances. It is not possible for me to move backwards, due to so many cars behind me. I hope Grand Tropic Hotel can add 1 more points at their SOP, that receptionist during check in & check out make sure whether the guest bring their own vehicle / using public transportation. Over communication will be better compare to under communication. Thank you...
mwalewangko
04 Feb 2019 - Family
Very spacious hotel room, it’s more likely a furnished apartment only the furniture looked a bit worn out, need to be renovated. However, when I booked for non-smoking room, but everytime we enter the room, I sensed smokey air inside. Perhaps the previous guest smoked there. Cool AC in 1 room but not cool AC in living room and the other room, but after telling the housekeeping about the problem, the engineer fixed the master bedroom AC and it was so cool. Thank God for that so we had decent sleep, apart of the too bouncy spring bed (I’d personally prefer the harder ones). Basically we love the pools and the room, also its strategic location (in walking distance to Citraland mall). However, the breakfast time was below expectancy. It took very long time in egg station and get the eggs done (the taste and shape wise also below standard). The resto seemed having lack of staff, so the guest needed to call the waiters about the sausages stock, the plates, the salad dressing etc. They didn’t attentive (or need more staff) to cater the guests well. I opted to western breakfast (roasted potato, omelet and sausages) which were okay, but my family who had Indonesian food (chicken something, said it was tasteless). Very quick (5 min) check in and check out time, especially when we know when is the right time (not in rush hour). The great outside pools as well with the sandy kids pool imitating the beach which is the kids’ favorite. Basically we had a good staycation weekend there, and will be back again someday, and hopefully the hotel will be renovated and the service/food quality will be improved.
mwalewangko
07 Jun 2019 - Family
The best place for staycation in Jakarta area. Kids love the giant pool and the sandy man-made beach. Strategic location near the mall. Fast wifi. Dusty floors when we first check in. Dim lighting, old furniture. The breakfast crew service and the food taste need to be improved. Many food stalls were emptied during bfast time. The refill time took so long. The spring bed was not so comfortable, and the pillows were so big but hard, useless. Lucky we brought additional pillows from home, otherwise we couldn't sleep well during our stay. Anyways, compare to its spacious room size and the price, it's so value for money.
Andy L
23 Mar 2019 - Friends getaway
this afternoon me and my friend was check in , first experience bad service hotel i ever have, from payment (supposed to be flexible , i already told the fda that my friend who willing to pay using their credit card) die booking under my friend, but fda asking more than 3 times about this and their explanation is not clear enough , as i know payment settlement due upon checking out (already put my cc anyway)but they want do payment upon checking in. other than this im asking for mineral water , they said they will charge (oh so upsett) idk bcz this is just local hotel or what but believe me u better go for international hotel (price is good as well) and they will give u additional complimentary. the most important is hotel cleanliness (two bedroom) is very dirty, old room, and their set up amenities was uncomplete (only provide 2 slippers for 4 person) no cup and spoon tea at room. i even lazy to complain bzc so many things unacceptable here.
rakuzan
21 Oct 2019 - Family
Staycation here with fams. A bit crowded for the visitors. Front desk a bit slow as only 2 staffs handled so many visitors. Overall it is a clean hotel. It more likely Apartment. I take Bussiness room. Got a kitchen, living room, bedroom, walk in closet and bath room (using bathup). Staff kind and helpfull. The plus point for me is the swimming pool area. For a little kids can play in the sand pool without worrying get drown. Food and beverages taste good. But it is a bit shame when breakfast time in resto, the staff is not fast response to re-stock the food / cutlery. There also a taxi pool for pax who don't bring vehicles.
Location
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What are the standard check-in & check-out times of 4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA?
The standard check-in time at 4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA is starting from 14:00 and the latest check-out time is at 12:00
What are the facilities available in 4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA?
Facilities available in the hotel are (some may require extra charges):
  • Swimming Pool
  • Wifi
  • Parking
  • 24-Hour Front Desk
  • Elevator
Does 4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA have a swimming pool?
Yes, 4BR COZY TROPICAL RETREAT PENTHOUSE JAKARTA does have a swimming pool.
Faciliies
Popular Facilities
Swimming Pool
Wifi
Parking
24-Hour Front Desk
Elevator
Fitness Center
Sports, Spa & Recreations
Fitness facilities
Indoor pool
Children's pool
Outdoor pool
Public Facilities
Designated smoking areas
Elevator/lift
Fire extinguisher
Full kitchen
Hotel Services
Buzzer/wireless intercom
 

Reviews

Oops, there are no reviews yet
Let’s book this accommodation and leave a review after your stay.
3.5
From 263 reviews
Cleanliness
3.0
Rooms
3.0
Location
4.0
Service
3.5
Value
3.5
Couples
14
Family
116
Solo travel
5
Friends getaway
37
Business
55
noviantyten89
06 May 2019 - Family
I stayed for 1 night only, with my parents. The room was a bit old (room no : 703) but clean. Shower at the bathroom has a problem. During breakfast, some of the menu was empty and took so long for the staff to refill. The most disappointing part was the receptionist never inform us, if we bring a car, we need to get a stamp from the receptionist, so it will be free during check out. I found this problem, when I was in front of the check out gate, and the security guard inform me,I need to pay IDR 40,000 for the parking fee, but If I were a guest hotel, I can make it free if I had a hotel stamp on my parking ticket. Too bad that I received this important info at the very late time and circumstances. It is not possible for me to move backwards, due to so many cars behind me. I hope Grand Tropic Hotel can add 1 more points at their SOP, that receptionist during check in & check out make sure whether the guest bring their own vehicle / using public transportation. Over communication will be better compare to under communication. Thank you...
mwalewangko
04 Feb 2019 - Family
Very spacious hotel room, it’s more likely a furnished apartment only the furniture looked a bit worn out, need to be renovated. However, when I booked for non-smoking room, but everytime we enter the room, I sensed smokey air inside. Perhaps the previous guest smoked there. Cool AC in 1 room but not cool AC in living room and the other room, but after telling the housekeeping about the problem, the engineer fixed the master bedroom AC and it was so cool. Thank God for that so we had decent sleep, apart of the too bouncy spring bed (I’d personally prefer the harder ones). Basically we love the pools and the room, also its strategic location (in walking distance to Citraland mall). However, the breakfast time was below expectancy. It took very long time in egg station and get the eggs done (the taste and shape wise also below standard). The resto seemed having lack of staff, so the guest needed to call the waiters about the sausages stock, the plates, the salad dressing etc. They didn’t attentive (or need more staff) to cater the guests well. I opted to western breakfast (roasted potato, omelet and sausages) which were okay, but my family who had Indonesian food (chicken something, said it was tasteless). Very quick (5 min) check in and check out time, especially when we know when is the right time (not in rush hour). The great outside pools as well with the sandy kids pool imitating the beach which is the kids’ favorite. Basically we had a good staycation weekend there, and will be back again someday, and hopefully the hotel will be renovated and the service/food quality will be improved.
mwalewangko
07 Jun 2019 - Family
The best place for staycation in Jakarta area. Kids love the giant pool and the sandy man-made beach. Strategic location near the mall. Fast wifi. Dusty floors when we first check in. Dim lighting, old furniture. The breakfast crew service and the food taste need to be improved. Many food stalls were emptied during bfast time. The refill time took so long. The spring bed was not so comfortable, and the pillows were so big but hard, useless. Lucky we brought additional pillows from home, otherwise we couldn't sleep well during our stay. Anyways, compare to its spacious room size and the price, it's so value for money.
Andy L
23 Mar 2019 - Friends getaway
this afternoon me and my friend was check in , first experience bad service hotel i ever have, from payment (supposed to be flexible , i already told the fda that my friend who willing to pay using their credit card) die booking under my friend, but fda asking more than 3 times about this and their explanation is not clear enough , as i know payment settlement due upon checking out (already put my cc anyway)but they want do payment upon checking in. other than this im asking for mineral water , they said they will charge (oh so upsett) idk bcz this is just local hotel or what but believe me u better go for international hotel (price is good as well) and they will give u additional complimentary. the most important is hotel cleanliness (two bedroom) is very dirty, old room, and their set up amenities was uncomplete (only provide 2 slippers for 4 person) no cup and spoon tea at room. i even lazy to complain bzc so many things unacceptable here.
rakuzan
21 Oct 2019 - Family
Staycation here with fams. A bit crowded for the visitors. Front desk a bit slow as only 2 staffs handled so many visitors. Overall it is a clean hotel. It more likely Apartment. I take Bussiness room. Got a kitchen, living room, bedroom, walk in closet and bath room (using bathup). Staff kind and helpfull. The plus point for me is the swimming pool area. For a little kids can play in the sand pool without worrying get drown. Food and beverages taste good. But it is a bit shame when breakfast time in resto, the staff is not fast response to re-stock the food / cutlery. There also a taxi pool for pax who don't bring vehicles.
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