






Hotel
Aston Palembang Hotel and Convention Center
Kec. Sako, Palembang

Don't worry! This place added extra measures to ensure the cleanliness.
Reviews
Tiket
4.1
Bagus
From 141 reviews
Tripadvisor
From 720 reviews
The most helpful reviews
Popular Facilities
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Location
Jln Jendral Basuki Rahmat No.189, Kota Palembang, Sumatera Selatan 30126, Indonesia


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About Accommodation
Check-in & check-out time
Check-in time:
14:00-23:59
Check-out time:
12:00

Do you want to check-in early? Arrange check-in time with the accommodation
Policy
Description
FAQ
What is the address of Aston Palembang Hotel and Convention Center?
Aston Palembang Hotel and Convention Center is located at Jln Jendral Basuki Rahmat No.189, Kota Palembang, Sumatera Selatan 30126, Indonesia
What are the standard check-in & check-out times of Aston Palembang Hotel and Convention Center?
The standard check-in time at Aston Palembang Hotel and Convention Center is starting from 14:00-23:59 and the latest check-out time is at 12:00
What are the facilities available in Aston Palembang Hotel and Convention Center?
Facilities available in the hotel are (some may require extra charges):
- tiket CLEAN
- Swimming Pool
- Wifi
- Parking
- Restaurant
Does Aston Palembang Hotel and Convention Center have a swimming pool?
Yes, Aston Palembang Hotel and Convention Center does have a swimming pool.
Faciliies
Popular Facilities
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Sports, Spa & Recreations
•
Fitness facilities
•
Outdoor pool
•
Garden
Pets
•
Pets not allowed
•
No pets allowed
•
Pets allowed
Health & Medical
•
Spa (inhouse)
•
tiket CLEAN
•
Doctor on Call 24 Hours
Reviews

4.1
Bagus
From 141 reviews
Kebersihan
4.0
Fasilitas
4.0
Lokasi
4.2
Layanan
4.0
Kepantasan harga
4.0
Pasangan
30
Keluarga
52
Solo
48
Grup
11
Liburan
71
Bisnis
37
Medis
1
Lainnya
32
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Most helpful
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All

US
03 Jan 2021 - Group
2.4/5
cek-in tanggal 31 Des - 3Jan.di beberapa titik belum melaksanakan protokol kesehatan..
saat sarapan. tidak ada petugas yg standby untuk melayani pengambilan makanan.. semua dilakukan sendiri oleh tamu.. alat ambil makanan berganti2 tangan..
lift hanya 2, saat jam cek out dan cem in ramai.. walau di batasi 4 orang 1 lift tetap saja tidam ada petugas yg memperingati.
tidak diberikan health kit di dalam kamar seperti hand sanitizer dan masker.
kolam renang ramai dan tidak ada phisycal distancing.
karena banyak yg menginap keluarga.. jadi berisik di lorong lantai.. anak2 berlarian dan teriak2.
pengecekan suhu hanya di lobby utama, di pintu masuk basement tidak ada yg menjaga.

AA
03 Jan 2021 - Couple
2.0/5
Saya merasa sangat kecewa karena
1. Tidak boleh pinjam piring atau sendok, gimana kalo mau makan
2. Tidak bisa ganti towl
Jadi saya pikir hotel aston sekarang tidak loyal dan service kepada tamu, mohon untuk di koreksi
Terimakasih

Mahbub Khoirun Najad
02 Jan 2021 - Family
3.0/5
cek in jam 2 sore, karena antri masuk hotel jdi cari makan dulu diluar. setelah balik hotel sekitar jam 4 masih jg antri sekitar setengah jam, gk langsung dapet kamar

Rita suryani
27 Jan 2020 - Group
5.0/5
Saya suka nginep di Aston. Tidak suka dapat kamar yang tidak tinggi.

Anke Junafi
08 Jan 2021 - Family
3.0/5
menginap 2 malam..
malam pertama dapat kamar yg lampu tidur nya rusak kanan dan kiri,,,
kamar mandi kotor..
Ac cukup dingin dg pengatiran suhu otomatis...
key rusak.
malam kedua minta pindah kamar,,
kamar lebih bersih dibanding malam sebelum nyaa.
makanaan lumayan enak..bervariasi.
pelayanan chek in sangat amat lama
chek in jam 12.
kamar baru ready jam 16.00
sementara bawa 2 balita..
mohon di tingkatkan lagi pelayanan ny..

VH
04 Jan 2021 - Family
2.4/5
Minta kamar no smoking, pas masuk malah bau rokok, minta ganti kamar gak dikasih alesan full pdhl sblhnya kosong.
Air panas hanya hangat saja, handuk pun harus minta dulu.
Swimming pool ramai pdhl lg covid, lift sampai becek.
Hanya makan pagi nya yg lumayan berkesan

Sherly Yuliany
30 Dec 2020 - Family
3.0/5
Untuk sekelas Aston, kebersihannya sangat kurang. Di tempat shower kamar mandi banyak jamur di dindingnya. Berasa hotel tua yang kurang perawatan. Perlu pembersihan besar2an.

SH
27 Dec 2020 - Couple
5.0/5
Kamar bersih wangi junior suite view nya bagus , nyaman sekali krna nginap sm suami jg

Ade Putra
18 Sep 2020 - Solo
2.4/5
Kamar di perpanjang tapi pas balik dari lapangan lagi dibersihin dan katanya sg sdh check out , padahal sdh perpanjang.
Minta ganti kamar lain , tdk Ada sabun , Sikat Gigi dan handuk cuman 1 ..
Tidak sperti Bayangan sy dan kamarnya berisik karna dengar suara dari kamar atas ...Tergantung skali Istirehat sy .. Mungkin tdk balik ke Aston .....

DN
31 Jul 2020 - Family
3.2/5
Sbnrnya sdah ckup bagusss untuk pelayanannya, namun pda saat dtg perlengkapan mandi tidak lengkap (tidak ada sampo, sikat gigi cm 1, dan sandal jg hnya 1), terus ac nya jg lama dinginnya lama bgt mlah...
Kemudian untuk makanannya ckup enakkk cm andalan dhotel tidak ada hhe (sosis)....
Dan pelayanan saat mkan pagi jg mmbngngkn, kdng d ambilin kdng enggak, jd lbh baik jika mmg d ambilin hrus standby letugasnya
4.5
From 720 reviews
Cleanliness
4.5
Rooms
4.5
Location
4.0
Service
4.0
Value
4.5
Couples
49
Family
169
Solo travel
40
Friends getaway
47
Business
371

25051980
22 Jul 2020 - Business
1. the taste of the food menu need improvement
2. thin inte-walls, noise from the next room, the wall bulkhead is not thick enought
3. dirty languge chair, clean the chair reguraly
4. bed linen and blankets have stain

suhadiputro
16 May 2020 -
Good enjoy place, refreshing, and the other activity like in house training, meeting. We are the give information for my friend and give the support and suggest for next time if want stay can be choise to this hotel

febri870223
11 Mar 2020 - Business
The staff is nice and friendly. because of corona virus breaks the hotel provide hand sanitizer in the receptionist.
The food is good, they provide various kind of food from the local food to western food.

mfs112
07 Mar 2020 - Business
- the key card doesnt work for elevator
- its so hard to opened the door with key card
- when i check out i didnt get free parking
- hard to find typical food near the location
- location is not strategic
- no welcome drink

ranielscot
05 Mar 2020 -
The hotel staff in the front Desk and all management is so welcoming and did fantastic job , I recommended to friends family and Colleagues,The food was excellent and may need to add a full English/American Breaky