Aston Palembang Hotel and Convention Center, Palembang
Aston Palembang Hotel and Convention Center, Palembang
Aston Palembang Hotel and Convention Center, Palembang
Aston Palembang Hotel and Convention Center, Palembang
Aston Palembang Hotel and Convention Center, Palembang
+ 35 others
Hotel

Aston Palembang Hotel and Convention Center

Ilir Timur Dua, Palembang
This accommodation is clean, safe, and CHSE certified by the Ministry of Tourism and Creative Economy.
Body Temperature Check
Personal Protective Equipment
Cleaning & Disinfection
Social Distancing Rules
Sanitation Kits Availability

Reviews

Tiket
4.0
Good
From 260 reviews
Tripadvisor
From 759 reviews
The most helpful reviews
US
03 Jan 2021 - Group
2.4/5
cek-in tanggal 31 Des - 3Jan.di beberapa titik belum melaksanakan protokol kesehatan.. saat sarapan. tidak ada petugas yg standby untuk melayani pengambilan makanan.. semua dilakukan sendiri oleh tamu.. alat ambil makanan berganti2 tangan.. lift hanya 2, saat jam cek out dan cem in ramai.. walau di batasi 4 orang 1 lift tetap saja tidam ada petugas yg memperingati. tidak diberikan health kit di dalam kamar seperti hand sanitizer dan masker. kolam renang ramai dan tidak ada phisycal distancing. karena banyak yg menginap keluarga.. jadi berisik di lorong lantai.. anak2 berlarian dan teriak2. pengecekan suhu hanya di lobby utama, di pintu masuk basement tidak ada yg menjaga.
AA
03 Jan 2021 - Couple
2.0/5
Saya merasa sangat kecewa karena 1. Tidak boleh pinjam piring atau sendok, gimana kalo mau makan 2. Tidak bisa ganti towl Jadi saya pikir hotel aston sekarang tidak loyal dan service kepada tamu, mohon untuk di koreksi Terimakasih
Mahbub Khoirun Najad
02 Jan 2021 - Family
3.0/5
cek in jam 2 sore, karena antri masuk hotel jdi cari makan dulu diluar. setelah balik hotel sekitar jam 4 masih jg antri sekitar setengah jam, gk langsung dapet kamar
Rita suryani
27 Jan 2020 - Group
5.0/5
Saya suka nginep di Aston. Tidak suka dapat kamar yang tidak tinggi.
HT
28 Apr 2021 - Family
5.0/5
Excellent. Good to be back!
Location
Jln Jendral Basuki Rahmat No.189, Kota Palembang, Sumatera Selatan 30126, Indonesia
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00-23:59
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Aston Palembang Hotel and Convention Center?
Aston Palembang Hotel and Convention Center is located at Jln Jendral Basuki Rahmat No.189, Kota Palembang, Sumatera Selatan 30126, Indonesia
What are the standard check-in & check-out times of Aston Palembang Hotel and Convention Center?
The standard check-in time at Aston Palembang Hotel and Convention Center is starting from 14:00-23:59 and the latest check-out time is at 12:00
What are the facilities available in Aston Palembang Hotel and Convention Center?
Facilities available in the hotel are (some may require extra charges):
  • InDOnesia CARE
  • tiket CLEAN
  • Swimming Pool
  • Wifi
  • Parking
Does Aston Palembang Hotel and Convention Center have a swimming pool?
Yes, Aston Palembang Hotel and Convention Center does have a swimming pool.
Facilities
Popular Facilities
InDOnesia CARE
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Children Facility
Sports, Spa & Recreations
Fitness
Fitness facilities
Indoor pool
Outdoor pool
Garden
Pets
No pets allowed
Public Facilities
Smoke-free property
Free newspapers in lobby
Smoking room
Air conditioning
Lounge
Meeting facilities
Public WiFi
Elevator/lift
Restaurant
Living room
Porter/bellhop
Designated smoking areas
 

Reviews

4.0
Good
From 260 reviews
Cleanliness
4.0
Facilities
3.9
Location
4.1
Service
3.9
Value for money
3.9
Couple
52
Family
94
Solo
92
Group
22
Vacation
140
Business
73
Medical
2
Others
45
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Reviews with photos
US
03 Jan 2021 - Group
2.4/5
cek-in tanggal 31 Des - 3Jan.di beberapa titik belum melaksanakan protokol kesehatan.. saat sarapan. tidak ada petugas yg standby untuk melayani pengambilan makanan.. semua dilakukan sendiri oleh tamu.. alat ambil makanan berganti2 tangan.. lift hanya 2, saat jam cek out dan cem in ramai.. walau di batasi 4 orang 1 lift tetap saja tidam ada petugas yg memperingati. tidak diberikan health kit di dalam kamar seperti hand sanitizer dan masker. kolam renang ramai dan tidak ada phisycal distancing. karena banyak yg menginap keluarga.. jadi berisik di lorong lantai.. anak2 berlarian dan teriak2. pengecekan suhu hanya di lobby utama, di pintu masuk basement tidak ada yg menjaga.
AA
03 Jan 2021 - Couple
2.0/5
Saya merasa sangat kecewa karena 1. Tidak boleh pinjam piring atau sendok, gimana kalo mau makan 2. Tidak bisa ganti towl Jadi saya pikir hotel aston sekarang tidak loyal dan service kepada tamu, mohon untuk di koreksi Terimakasih
Mahbub Khoirun Najad
02 Jan 2021 - Family
3.0/5
cek in jam 2 sore, karena antri masuk hotel jdi cari makan dulu diluar. setelah balik hotel sekitar jam 4 masih jg antri sekitar setengah jam, gk langsung dapet kamar
Rita suryani
27 Jan 2020 - Group
5.0/5
Saya suka nginep di Aston. Tidak suka dapat kamar yang tidak tinggi.
HT
28 Apr 2021 - Family
5.0/5
Excellent. Good to be back!
Anke Junafi
08 Jan 2021 - Family
3.0/5
menginap 2 malam.. malam pertama dapat kamar yg lampu tidur nya rusak kanan dan kiri,,, kamar mandi kotor.. Ac cukup dingin dg pengatiran suhu otomatis... key rusak. malam kedua minta pindah kamar,, kamar lebih bersih dibanding malam sebelum nyaa. makanaan lumayan enak..bervariasi. pelayanan chek in sangat amat lama chek in jam 12. kamar baru ready jam 16.00 sementara bawa 2 balita.. mohon di tingkatkan lagi pelayanan ny..
Elfan Kedmon
05 Jan 2021 - Family
4.8/5
Kami sangat senang dengan pelayanan staff hotelnya, sangat profesional. Terutama ketika anak saya ketinggalan boneka kesayangan di toilet umum dilobby. Bonekanya ketika dicari ke toilet tersebut sudah tidak ada lagi. Kita lapor ke petugas, dan mereka langsung mencari informasi dan ternyata tidak ada staff hotel yang melihat/ambil lalu dititipkan ke resepsionis. Dengan segera mereka mengecek CCTV hotel untuk mengecek siapa yg kira2 ambil, namun kami sebenarnya sdh merelakan jika hilang tidak apa2. Lalu kami check out hotel siangnya, tetapi dr pihak hotel menyampaikan kami akan tetap cek dan bilang ditemukan akan dikirim ke kota kami. Ternyata bbrp jam setelah kami check out rupanya mereka menelepon kami dan memberi info bahwa setelah hasil penelusuran cctv lebih detail bonekanya diambil oleh salah satu tamu hotel dan pihak hotel lgs mengkonfirmasi ke tamu tersebut dan benar boneka tersebut ada padanya. Lalu pihak hotel secara profesional meyampaikan akan mengirim boneka tersebut ke kami dan hari ini boneka tersebut sdh kami terima. Terimakasih untuk Aston Palembang Hotel atas pelayananya yg bgtu baik. Sukses selalu. Bravo.
VH
04 Jan 2021 - Family
2.4/5
Minta kamar no smoking, pas masuk malah bau rokok, minta ganti kamar gak dikasih alesan full pdhl sblhnya kosong. Air panas hanya hangat saja, handuk pun harus minta dulu. Swimming pool ramai pdhl lg covid, lift sampai becek. Hanya makan pagi nya yg lumayan berkesan
Sherly Yuliany
30 Dec 2020 - Family
3.0/5
Untuk sekelas Aston, kebersihannya sangat kurang. Di tempat shower kamar mandi banyak jamur di dindingnya. Berasa hotel tua yang kurang perawatan. Perlu pembersihan besar2an.
SH
27 Dec 2020 - Couple
5.0/5
Kamar bersih wangi junior suite view nya bagus , nyaman sekali krna nginap sm suami jg
4.5
From 759 reviews
Cleanliness
4.5
Rooms
4.5
Location
4.0
Service
4.0
Value
4.5
Couples
51
Family
187
Solo travel
43
Friends getaway
52
Business
382
Odyssey764372
30 Apr 2021 - Business
Good accomodation, great taste of food, clean and convenience. I have a good experience, at fasting month. They have many variety of food and i am very happy with the menu. Thanks Aston, you made my day
A9072FQadis
14 Apr 2021 - Business
So far so good. Since i stayed in here at 2028 up to now, i felt comfortable and enjoy. Iwill recommended ti my colleagues to stay at aston when they travelling to palembang for businness or personall
354arif
07 May 2021 - Business
All over, Great been here during my business. Friendly staffs, clean room, delicious foods and supported by good facilities and easy access. Easy to find tasty local foods as well and tourism destinations. Keep the great service up and see you again.
bashit21
21 Apr 2021 - Family
I was staying on behalf my mom's name and I would like to share my experience while I stayed here. Its Nice hotel and staffs are friendly especially Miss Deva, Mr Jordy and another one which is I forget his name (the house keeper) . The room are clean and tidy, so comfy. Their also providing plenty of tasty food at the restaurant like traditional, western, chinese, you name it. With some great experiences while we stayed here, Its very recommended hotel in Palembang. Yes, it is.
imammauli
15 Mar 2021 - Business
Great Hospitality, great food. Sleep well. Close to the center of the city, I surely recommend stay Ini at this place. Got a facilities, swimming pool, gym and resto. WiFi with great speed. Parking is free.
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