1
Night
DoubleTree by Hilton Surabaya, Surabaya
DoubleTree by Hilton Surabaya, Surabaya
DoubleTree by Hilton Surabaya, Surabaya
DoubleTree by Hilton Surabaya, Surabaya
DoubleTree by Hilton Surabaya, Surabaya
+ 28 others
Hotel

DoubleTree by Hilton Surabaya

Genteng, Surabaya
Starts from
IDR 1,028,500
per room per night
This accommodation is clean, safe, and CHSE certified by the Ministry of Tourism and Creative Economy.
Body Temperature Check
Personal Protective Equipment
Cleaning & Disinfection
Social Distancing Rules
Sanitation Kits Availability

Reviews

Tiket
4.6
Fantastic
From 954 reviews
The most helpful reviews
David Gunawarman
08 Feb 2021 - Couple Trip
5.0/5
Staycation yang menyenangkan. staff ramah dan sangat membantu. Breakfast banyak pilihan menu dan rasa yang lezat. hanya saja akses dr parkiran ke lobby harus berjalan terlebih dahulu
Christian Adi Prayitno
15 May 2021 - Family Trip
2.8/5
Saya booking 2kamar, sampai jam 5:30 sore kamar masih belum ready 1, Lift antinya parah, lambat sekali dan tidak ada social distancing, saat masuk koper tidak disemprot disinfektan, buffet di restoranpun tidak menerapkan protokol kesehatan, banyak yg tidak pkai satung tangan dan tidak ada jaga jarak sama sekali
Dwi Septiarini
28 Feb 2021 - Solo Trip
2.8/5
jujur ini pertama kali saya coba karena tertarik dg nama hiltonnya dan baru di buka. kesan pertama saya masuk langsung suka, exclusive dan hangat. u para staff juga ramah, di sediakannya infused water dan welcome cookies yg enak bgt. sampai di sini saya masih terkesan. hingga.. suatu saat saya berada di kamar yg saya pesan.. kbetulan ada bathub nya dan ruang tamu serta meja makan. Saat saya sdg santai ntn TV tidak ada bel bunyi, tiba2 ada staff masuk nyelonong sambil membawa keset mandi. saya kaget luar biasa.. saya merasa tidak pesan.. kemudian staff baru menyadari jika dia masuk pada kamar yg salah. memang kamar saya tidak terkunci, tapi siapa sangka ini bisa terjadi. saya percaya u hotel sekelas hilton privacy dan safety no 1, sekalipun pesan atau tidak, seharusnya staff tidak di perbolehkan masuk begitu saja, tanpa ada ijin... saya kecewa krn sy merasa privacy saya sangat terganggu dan tidak nyaman. dan.. saya juga menanyakam kpd room service apakah kamar mandi memang tidak ada tirainya? di jawab mmg tidak ada. lantas saya bingung, masa kamar mandi segini luas dg kaca bening begitu saja.. kemudian baru keesokan hari saya sesaat waktu sarapan di kamar, saya di bertanya kembali kpd staff dan jawabannya ada di remote kecil sebelah meja yg tidak saya terlalu perhatikan krn saya tidak tahu u apa. ternyata kaca tersebut bisa di samarkan... mengehela nafas lagi saya... kamar yg saya bayar cukup mahal namun sy mendpt pengalaman yg krg nyaman.. sejauh ini, pihak manajemen mmg bertindak cepat. setelah saya melapor ke room service dan di respom oleh customer care, duty manager saat itu ibu dian lsg menelpon dan meminta maaf dan menawarkan diskon FB 50% u pesanan makan malam saya. saya saat itu blm mengiyakan namun dg spontan ketika saya sdh membayar ternyata sdh terpotong.. dan ketika saya check out pun sy di hampiri oleh asst man bpk sofyan u kembali meminta maaf dan menawarkan bantuan pemesanan taxi. dan saya plg membawa 3 free cookies.. saya akui u staff semuanya ramah dan perhatian, yg hingga saat ini sy blm menemukan di hotel bintang 5 sby para manager menyapa dan menawarkan bantuan kepada customer.. semoga bisa di pertahankan dan di tingkatkan pelayanan selanjutnya... dan produk knowledge staff di tingkatkan agar tidak terjadi lagi hal spt saya alami..
MW
13 Feb 2021 - Couple Trip
5.0/5
amazing .kamar luas .dan breakfast super lengkap .pool view nya bagus menghadap tp
Hendra Irawan
14 Jun 2022 - Business Trip
5.0/5
setelah bulan mei ke double tree, bulan juni kembali ke double tree, setiap ke surabaya selalu ke double tree selana 3 malam. kamar bersih, pelayanan memuaskan, breakfast lengkap. sangat recomended
Location
Jl. Tunjungan No. 12 Surabaya
maps
1
Night
Non-smoking room
Breakfast

King Guest Room

Breakfast not included
Wi-Fi
1 King
2 Guests
35m²
IDR 1.028.500
per room per night
17.999 tiket Points

King Guest Room

Breakfast (2 pax)
Wi-Fi
1 King
2 Guests
35m²
IDR 1.415.700
per room per night
24.775 tiket Points

Twin Guest Room

Breakfast not included
Wi-Fi
1 Twin
2 Guests
35m²
IDR 1.028.500
per room per night
17.999 tiket Points

Twin Guest Room

Breakfast (2 pax)
Wi-Fi
1 Twin
2 Guests
35m²
IDR 1.415.700
per room per night
24.775 tiket Points

About Accommodation

Check-in & check-out time
Check-in time:
14:00-23:59
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What types of rooms are available in DoubleTree by Hilton Surabaya?
The room types available in this hotel are:
  • Standard Room
How much does a typical room cost at DoubleTree by Hilton Surabaya?
The cheapest price at DoubleTree by Hilton Surabaya if you want to stay tonight is IDR 977,075
What is the address of DoubleTree by Hilton Surabaya?
DoubleTree by Hilton Surabaya is located at Jl. Tunjungan No. 12 Surabaya
What are the standard check-in & check-out times of DoubleTree by Hilton Surabaya?
The standard check-in time at DoubleTree by Hilton Surabaya is starting from 14:00-23:59 and the latest check-out time is at 12:00
What are the facilities available in DoubleTree by Hilton Surabaya?
Facilities available in the hotel are (some may require extra charges):
  • InDOnesia CARE
  • tiket CLEAN
  • Swimming Pool
  • WiFi
  • Parking
Facilities
Popular Facilities
InDOnesia CARE
tiket CLEAN
Swimming Pool
WiFi
Parking
Restaurant
24-hour Front Desk
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Children Facility
No PCR Result Required
Proof of Covid-19 Vaccination
Accessible Facilities
Luggage Storage
Sports, Spa, & Recreations
Fitness
Fitness Facilities
Cycling/Mountain Biking
Children's Pool
Pets
No Pets Allowed
Kids Facilities
Kid's club
Baby Cot
Children Playground
Kid's pool
Children's Club
 

Reviews

4.6
Fantastic
From 954 reviews
Cleanliness
4.6
Facilities
4.6
Location
4.6
Service
4.5
Value
4.5
Couple Trip
112
Family Trip
347
Solo Trip
41
Trip with Friends
17
Business Trip
94
Medical Trip
3
Others
20
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All
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Reviews with photos
David Gunawarman
08 Feb 2021 - Couple Trip
5.0/5
Staycation yang menyenangkan. staff ramah dan sangat membantu. Breakfast banyak pilihan menu dan rasa yang lezat. hanya saja akses dr parkiran ke lobby harus berjalan terlebih dahulu
Christian Adi Prayitno
15 May 2021 - Family Trip
2.8/5
Saya booking 2kamar, sampai jam 5:30 sore kamar masih belum ready 1, Lift antinya parah, lambat sekali dan tidak ada social distancing, saat masuk koper tidak disemprot disinfektan, buffet di restoranpun tidak menerapkan protokol kesehatan, banyak yg tidak pkai satung tangan dan tidak ada jaga jarak sama sekali
Dwi Septiarini
28 Feb 2021 - Solo Trip
2.8/5
jujur ini pertama kali saya coba karena tertarik dg nama hiltonnya dan baru di buka. kesan pertama saya masuk langsung suka, exclusive dan hangat. u para staff juga ramah, di sediakannya infused water dan welcome cookies yg enak bgt. sampai di sini saya masih terkesan. hingga.. suatu saat saya berada di kamar yg saya pesan.. kbetulan ada bathub nya dan ruang tamu serta meja makan. Saat saya sdg santai ntn TV tidak ada bel bunyi, tiba2 ada staff masuk nyelonong sambil membawa keset mandi. saya kaget luar biasa.. saya merasa tidak pesan.. kemudian staff baru menyadari jika dia masuk pada kamar yg salah. memang kamar saya tidak terkunci, tapi siapa sangka ini bisa terjadi. saya percaya u hotel sekelas hilton privacy dan safety no 1, sekalipun pesan atau tidak, seharusnya staff tidak di perbolehkan masuk begitu saja, tanpa ada ijin... saya kecewa krn sy merasa privacy saya sangat terganggu dan tidak nyaman. dan.. saya juga menanyakam kpd room service apakah kamar mandi memang tidak ada tirainya? di jawab mmg tidak ada. lantas saya bingung, masa kamar mandi segini luas dg kaca bening begitu saja.. kemudian baru keesokan hari saya sesaat waktu sarapan di kamar, saya di bertanya kembali kpd staff dan jawabannya ada di remote kecil sebelah meja yg tidak saya terlalu perhatikan krn saya tidak tahu u apa. ternyata kaca tersebut bisa di samarkan... mengehela nafas lagi saya... kamar yg saya bayar cukup mahal namun sy mendpt pengalaman yg krg nyaman.. sejauh ini, pihak manajemen mmg bertindak cepat. setelah saya melapor ke room service dan di respom oleh customer care, duty manager saat itu ibu dian lsg menelpon dan meminta maaf dan menawarkan diskon FB 50% u pesanan makan malam saya. saya saat itu blm mengiyakan namun dg spontan ketika saya sdh membayar ternyata sdh terpotong.. dan ketika saya check out pun sy di hampiri oleh asst man bpk sofyan u kembali meminta maaf dan menawarkan bantuan pemesanan taxi. dan saya plg membawa 3 free cookies.. saya akui u staff semuanya ramah dan perhatian, yg hingga saat ini sy blm menemukan di hotel bintang 5 sby para manager menyapa dan menawarkan bantuan kepada customer.. semoga bisa di pertahankan dan di tingkatkan pelayanan selanjutnya... dan produk knowledge staff di tingkatkan agar tidak terjadi lagi hal spt saya alami..
MW
13 Feb 2021 - Couple Trip
5.0/5
amazing .kamar luas .dan breakfast super lengkap .pool view nya bagus menghadap tp
Hendra Irawan
14 Jun 2022 - Business Trip
5.0/5
setelah bulan mei ke double tree, bulan juni kembali ke double tree, setiap ke surabaya selalu ke double tree selana 3 malam. kamar bersih, pelayanan memuaskan, breakfast lengkap. sangat recomended
prita pramarani
03 May 2022 - Family Trip
5.0/5
lobby nyaman welkom drink dan dapet kukis yg enak... sarapannya mantap
Zakaria
25 Oct 2021 - Others
2.0/5
Saya ada 1 keluhan menginap di hotel Double Tree ini yaitu pada kamar mandi. Pada saat buka kran, vaik di wastafel, saat mau bilas habis BAB ataupun mau mandi saya mencium bau yang sangat tidak enak yaitu bau comberan walaupun airnya terlihat sangat bening. selebihnya sih okey karena hotelnya hotel baru.
NT
06 Oct 2021 - Business Trip
5.0/5
Kamarnya mewah, Sarapannya enak. Pelayanan mulai dr Check IN, Chekc Out semua selalu baik. Akan selalu menginap disni.
Christian Wijaya
10 Aug 2021 - Couple Trip
5.0/5
Suka banget dengan pelayanannya, utk meny breakfast enak dan banyak menu pilihan dari makanan pembuka sampai makanan penutup. Kebetulan dapat kamar di lantai atas dengan view yg bagus
Ricky Sulistyo
08 Aug 2021 - Family Trip
5.0/5
impressive... hotel *5 paling modern dan terbaru di Surabaya.. ditambah lagi dengan periode PPKM darurat yg membuat kami bisa foto2 sepanjang jln Tunjungan dgn leluasa.. ini kedua kalinya kami stay, dan pasti akan continues
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General Information Hotel DoubleTree by Hilton Surabaya

Booking DoubleTree Hotel by Hilton Surabaya

The city of Surabaya is a requirement for the history of the struggle of the heroes to fight for the independence of the Indonesian nation. That way, don't be surprised if you stop in this city you will find historical tourist attractions. So that you are close to the tourist attraction, you can stay at DoubleTree by Hilton Surabaya, which is located at Jalan Tunjungan Number 12, Genteng, Surabaya City, East Java.

Room Type of DoubleTree by Hilton Surabaya

This 5-star class accommodation has five types of rooms that you can order according to your needs and the budget you have prepared. Of the five types offered, some offer a view of the City of Heroes from the top floor rooms. In addition, certain room types also do not get breakfast facilities. Here are the room types:

  • Twin Room with City View;
  • Twin;
  • Deluxe Suite;
  • King;
  • Suites.

Room Price of DoubleTree by Hilton Surabaya Hotel 

If you are going to stay at DoubleTree by Hilton Surabaya, the rate ranges from IDR 1.2 million to IDR 7.9 million. If you are on a really budget, you can choose the cheapest ticket. However, if you are celebrating a very special moment, there's nothing wrong with booking the highest type of room. Guaranteed quality and complete facilities.

If you are going to book a room at this hotel, make sure it is only through the tiket.com application because only we can provide the lowest price guarantee. If you don't believe me, you can prove it for yourself!

Facilities & Activities

By booking a room at this inn, you can automatically enjoy other public facilities that have been provided. Here are some of them:

  • ATMs/banks;
  • Swimming pool;
  • Smoking room;
  • Public WiFi;
  • Elevator;
  • Restaurant.

Dining & Restaurant

DoubleTree by Hilton Surabaya offers a variety of dishes that guests can enjoy throughout the day. There are three dishes that you should try, namely archipelago, oriental, and colonial. You can also enjoy coffee while enjoying the live entertainment that is served. The three restaurants are:

  • Eat Kitchen;
  • The Koffee Deli & More;
  • Cloud 22 Rooftop Bar.

Weddings & Events

It's not a 5-star hotel if it can't be used to hold a wedding party. Capture happy moments that only happen once in a lifetime at DoubleTree by Hilton Surabaya. You can consult with the hotel regarding the list of wedding packages. Adjust also to the ability and the theme, yes.

Special Offer

When you check-in, you don't need to show a negative Covid-19 test result, provided you have been injected with the Covid-19 vaccine. Not only that, there are also check-in and check-out services without queuing up. Meanwhile, business travelers can use the meeting facilities and business center available at the hotel.

Nearby Tourist Attractions in Surabaya City from Hotel

In addition to visiting Tunjungan Plaza, you can visit historical tours, amusement parks, religious tours, zoos. That way, you will know more about the city which is declared one of the cleanest in the world. Here is the place:

  • Statues of Suro and Boyo;
  • Food Junction Grand Pakuwon;
  • Surabaya Zoo;
  • Atlantis Land;
  • Buddha Statue 4 forms.

Similar Hotels in Surabaya

Around this area you can also find hotels with similar facilities to DoubleTree by Hilton Surabaya. What are the hotels?

How do you become more interested in learning about the history of the city of Surabaya? Booking a DoubleTree by Hilton Surabaya hotel with cheap, fast, and easy promos at tiket.com!


 

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