Fairfield by Marriott Surabaya, Surabaya
Fairfield by Marriott Surabaya, Surabaya
Fairfield by Marriott Surabaya, Surabaya
Fairfield by Marriott Surabaya, Surabaya
Fairfield by Marriott Surabaya, Surabaya
+ 78 others
Hotel

Fairfield by Marriott Surabaya

Dukuhkupang, Surabaya
Don't worry! This place added extra measures to ensure the cleanliness.
Body Temperature Check
Personal Protective Equipment
Cleaning & Disinfection
Social Distancing Rules
Sanitation Kits Availability

Reviews

Tiket
4.3
Good
From 121 reviews
Tripadvisor
From 284 reviews
The most helpful reviews
NA
09 Nov 2020 - Family
3.0/5
Kamar hotel nyaman tp shower air kurang panas. krn pandemi jd makanan diantar ke kamar, hanya boleh pesan 1 menu makanan dan 1 jenis minuman. nasi gorengnya enak.
Riski IB
01 Jan 2021 - Family
4.6/5
gw dr sbya, dan gw pilih hotel ini utk staycation gw dan keluarga, reserve 4 rooms gk kecewa sama sekali. hny 1 kata utk hotel ini, recommended 👍👍👍👍👍
ES
17 Jan 2021 - Family
2.8/5
Menunggu check in lama, baru dapat dan masuk kamar jam 17.30
SS
17 Jan 2021 - Family
4.0/5
tempat sih OK. ..cuma sayang parkirnya agak.ribet.. .
Edi Januarius Efendi
17 Jan 2021 - Couple
3.6/5
due to pandemic, the service looks like very slow to respond.
Location
Jalan Mayjen Sungkono No.178, Dukuh Pakis, Kota Surabaya, Jawa Timur 60225
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00-23:00
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Fairfield by Marriott Surabaya?
Fairfield by Marriott Surabaya is located at Jalan Mayjen Sungkono No.178, Dukuh Pakis, Kota Surabaya, Jawa Timur 60225
What are the standard check-in & check-out times of Fairfield by Marriott Surabaya?
The standard check-in time at Fairfield by Marriott Surabaya is starting from 14:00-23:00 and the latest check-out time is at 12:00
What are the facilities available in Fairfield by Marriott Surabaya?
Facilities available in the hotel are (some may require extra charges):
  • tiket CLEAN
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
Does Fairfield by Marriott Surabaya have a swimming pool?
Yes, Fairfield by Marriott Surabaya does have a swimming pool.
Faciliies
Popular Facilities
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Sports, Spa & Recreations
Spa treatment room(s)
Fitness facilities
Outdoor pool
Yoga room
Picnic area
Fitness
Aerobics
Golf course on site
Garden
Health club
Children's pool
Pets
Pets allowed
Pets not allowed
Kids Facilities
Children's club
 

Reviews

4.3
Good
From 121 reviews
Cleanliness
4.4
Facilities
4.3
Location
4.3
Service
4.3
Value for money
4.3
Couple
19
Family
62
Solo
36
Group
4
Vacation
71
Business
32
Others
18
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Reviews with photos
NA
09 Nov 2020 - Family
3.0/5
Kamar hotel nyaman tp shower air kurang panas. krn pandemi jd makanan diantar ke kamar, hanya boleh pesan 1 menu makanan dan 1 jenis minuman. nasi gorengnya enak.
Riski IB
01 Jan 2021 - Family
4.6/5
gw dr sbya, dan gw pilih hotel ini utk staycation gw dan keluarga, reserve 4 rooms gk kecewa sama sekali. hny 1 kata utk hotel ini, recommended 👍👍👍👍👍
ES
17 Jan 2021 - Family
2.8/5
Menunggu check in lama, baru dapat dan masuk kamar jam 17.30
SS
17 Jan 2021 - Family
4.0/5
tempat sih OK. ..cuma sayang parkirnya agak.ribet.. .
Edi Januarius Efendi
17 Jan 2021 - Couple
3.6/5
due to pandemic, the service looks like very slow to respond.
DY
10 Jan 2021 - Family
3.2/5
Tempatnya strategis ditengah kota,cuma kamarnya type deluxe sempit....tidak kedap suara,hati2 untuk lantai kamar mandi licin,untuk breakfastnya mungkin karena lagi masa pandemi jadi menunya sangat standart dan rasanya B aja....
YW
10 Jan 2021 - Solo
4.0/5
harus diulang lagi saya mau book sebulan
Ugi Ja
08 Jan 2021 - Family
4.4/5
mantap lahhhhh. sama kluarga dikkasih coonecting room
RS
04 Jan 2021 - Family
3.6/5
Check in nya lama krn ga terdaftar di sistem hotel pdhl eticket dr tiket.com udah terbit jauh2 hari... akhirnya ga dpt tipe kamar sesuai ama yg dipesen di tiket.com, pas kondisi hotel rame breakfastnya berantakan bareng, makanan sold out ga sgr diisi, makanannya not good ama bareng ada acara nikahan di depan tempat breakfast, jalan keluar masuk dr tempat breakfast kehalang acara nikahan jd harus nunggu selesai acara seserahan krn akses keluar masuknya kepake acara nikahan Pas kondisi hotel udah ga bgitu rame breakfastnya baru oke pelayanannya dan jenis makanannya..
Krisnayanti Aditasari
04 Jan 2021 - Family
5.0/5
overall fantastis! 😍😍👌👌👌
4.0
From 284 reviews
Cleanliness
4.5
Rooms
4.5
Location
4.0
Service
4.5
Value
4.5
Couples
25
Family
66
Solo travel
27
Friends getaway
29
Business
115
ronaldjohanp
13 Nov 2020 - Business
My first time in Fairfield Surabaya stay in 1511, this morning I got cut on my finger at your restaurant, the cause is a sharp point around 2-3mm in the chair I sat on. I call Juli, a guy around and showed my cut and the sharp point. So this is happened while I’m travelling for business and giving extra care for myself but yet the response given by Fairfield Surabaya is way far from Marriot DNA. Mr. Juli responded by saying sorry and give me plaster/small bandage after I ask for it. The no problem response is shown by remarkable Mr. Dani at Front Office, I ask for the Manager around and he was saying I’m in charge, I’m asking why you put such a chair he answered this is the first time. I ask about my health safety if I got infected ( at this time I got emotional) his gesture just stood off and keeping his eyes to the monitor while I’m speaking. And finally he laughed at me and ask me to give respect to him????? He doesn’t even say the SORRY word. So I’m disappointed to the service, poor facility and poor quality of Front Office team of Fairfield Surabaya Thank you for showing me your very best facility and hospitality before I check-out, Fairfield Surabaya really make my day Ronald PS: you better put a good communicative person at Front Office and trained well about the hospitality business
Bartos J
28 Oct 2020 -
the hotel located in some private bank building. The lobby was spacious, many seating area. The staffs were nice and warm, the room was spacious and has nice view, it also clean. During pandemic, breakfast served in room, but they forgot to bring on of my orders. The breakfast itself, tasted ok, but I think they can improve it. All the facilities located ath 5th floor, unfortunately theres only regular pool, not infinity ones. I asked for late check out, they gave 30 minutes. During the checkout, the staff were helpful, asking if I need a receipt, or maybe a ride. Overall its worth the money, even better when you book in advance, I booked last minute so its a bit pricey. p.s. they dont gave a welcome drink, though its stated on their website
martingG5467AG
05 Sep 2020 -
Stayed here on August 2020, I feel safe during my stay, though covid-19 news are everywhere, rest assure this hotel will do their best to protect their customers. the price i got was IDR 484,000 with breakkie The breakkie was OK, not good not bad. I can understand this since the restaurant must be closed to stop the pandemic.
syahputrowiji
09 Mar 2020 - Solo travel
It has amazing view from my room, This is the example view that i took from my room and the room size makes me satisfied. Near the hotel the are several restaurants that i love like, Gang Djangkrik, this hotel is very recommended.
Marguerita T
13 Feb 2020 -
Stayed 3 nights sharing twin room with a friend. Though not spacious, room was bright and clean, with super comfy beds and pillows. Wardrobe space is small but there is much shelf space, a long sofa and a chair that work just as well. There's free Wi-Fi, bottled water and hot beverages, TV with 40 channels, safe, slippers and empty fridge. Shower is decent except that the wall mounted soap and shampoo is hard to press out, so would advised to bring your own toiletries just in case. Our window on the 18th floor (facing the back) features a nice panoramic view of the city. There's a pool and gym, and the cafe serves a decent spread of local and international breakfast items. Staff is in general polite and attentive. As local friends provided transport, can't comment on its location except that it's on the main road which would get you wherever you want to go in West Surabaya really. Other than that, a very good stay indeed.
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