Four Points by Sheraton Jakarta, Thamrin, Central Jakarta
Four Points by Sheraton Jakarta, Thamrin, Central Jakarta
Four Points by Sheraton Jakarta, Thamrin, Central Jakarta
Four Points by Sheraton Jakarta, Thamrin, Central Jakarta
Four Points by Sheraton Jakarta, Thamrin, Central Jakarta
+ 29 others
Hotel

Four Points by Sheraton Jakarta, Thamrin

Menteng, Central Jakarta

Reviews

Tiket
4.3
Good
From 99 reviews
Tripadvisor
From 602 reviews
The most helpful reviews
AP
02 Jan 2021 - Family
5.0/5
Mengesankan. Awalnya book yg non city view, lali upgrade ke city view hanya dengan tambah 100k. Kamar luas, jendela lebar dan dapat di sudut. Fasilitas kamar oke, pelayanan oke, breakfast oke
V
25 Dec 2020 - Group
5.0/5
A very nice service plus a very nice location if you want to stay in central jakarta. The server/waiter named Ibrahim is so helpful and friendly, really good interaction to start my day. Ms. Swara the receptionist (or maybe the manager) is also helpful and friendly. So happy to see many sincere smile here. For the facility, i have no complaint :)
FH
26 Aug 2019 - Solo
1.4/5
Not good at all
WR
29 May 2021 - Couple
5.0/5
Cukup nyaman dan worthed juga harganya
PS
21 May 2021 - Solo
2.2/5
Fourpoints jakarta beda sekali dengan four points surabaya yg flawless, kmrn menginap di fourpoints jakarta, saya cek in jam 12 masuk kamar dan menyalakan ac, baru kembali ke kamar jam 21:00 dan ac terasa tdk dingin, resepsionis ditelfon2 tidak diangkat, baru bisa jam 22:00 dan engineer baru datang jam 23. Ac tidak bisa dibetulkan dan solusinya pindah kamar, namun sayang sekali biasanya kalau pindah kamar krn gangguan fasilitias diberikan kompensasi kamar yg lebih baik atau setara fasilitias dari yg kami pesan tp ini ditawarkan malah level yg lebih rendah, tp krn terpaksa sudah jam 12 malam apa boleh buat asal ac dingin. Selain itu di kamar yg pertama ada welcome fruit di meja saya tp nama nya org lain, dan buahnya sudah nampak tdk segar. Makanan jg beda kualitas dengan di sby.. memang sih harga di jkt lebih murah Semoga bisa lebih baik lg
Location
Jalan M.H. Thamrin Kav 9,Jalan M.H. Thamrin
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
15:00
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Four Points by Sheraton Jakarta, Thamrin?
Four Points by Sheraton Jakarta, Thamrin is located at Jalan M.H. Thamrin Kav 9,Jalan M.H. Thamrin
What are the standard check-in & check-out times of Four Points by Sheraton Jakarta, Thamrin?
The standard check-in time at Four Points by Sheraton Jakarta, Thamrin is starting from 15:00 and the latest check-out time is at 12:00
What are the facilities available in Four Points by Sheraton Jakarta, Thamrin?
Facilities available in the hotel are (some may require extra charges):
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
  • Spa
Faciliies
Popular Facilities
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Fitness Center
Airport Transfer
Meeting Facilities
Sports, Spa & Recreations
Fitness facilities
24-hour fitness facilities
Public Facilities
Elevator/lift
Designated smoking areas (fines apply)
Restaurant
ATM/banking
Designated smoking areas
Free newspapers in lobby
Hotel Services
Safe-deposit box at front desk
Luggage storage
Express check-in
24-hour front desk
Dry cleaning/laundry service
Multilingual staff
Concierge services
Doorman
Currency exchange
 

Reviews

4.3
Good
From 99 reviews
Cleanliness
4.3
Facilities
4.1
Location
4.5
Service
4.3
Value for money
4.2
Couple
29
Family
25
Solo
38
Group
7
Vacation
57
Business
32
Medical
2
Others
8
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Reviews with photos
AP
02 Jan 2021 - Family
5.0/5
Mengesankan. Awalnya book yg non city view, lali upgrade ke city view hanya dengan tambah 100k. Kamar luas, jendela lebar dan dapat di sudut. Fasilitas kamar oke, pelayanan oke, breakfast oke
V
25 Dec 2020 - Group
5.0/5
A very nice service plus a very nice location if you want to stay in central jakarta. The server/waiter named Ibrahim is so helpful and friendly, really good interaction to start my day. Ms. Swara the receptionist (or maybe the manager) is also helpful and friendly. So happy to see many sincere smile here. For the facility, i have no complaint :)
FH
26 Aug 2019 - Solo
1.4/5
Not good at all
WR
29 May 2021 - Couple
5.0/5
Cukup nyaman dan worthed juga harganya
PS
21 May 2021 - Solo
2.2/5
Fourpoints jakarta beda sekali dengan four points surabaya yg flawless, kmrn menginap di fourpoints jakarta, saya cek in jam 12 masuk kamar dan menyalakan ac, baru kembali ke kamar jam 21:00 dan ac terasa tdk dingin, resepsionis ditelfon2 tidak diangkat, baru bisa jam 22:00 dan engineer baru datang jam 23. Ac tidak bisa dibetulkan dan solusinya pindah kamar, namun sayang sekali biasanya kalau pindah kamar krn gangguan fasilitias diberikan kompensasi kamar yg lebih baik atau setara fasilitias dari yg kami pesan tp ini ditawarkan malah level yg lebih rendah, tp krn terpaksa sudah jam 12 malam apa boleh buat asal ac dingin. Selain itu di kamar yg pertama ada welcome fruit di meja saya tp nama nya org lain, dan buahnya sudah nampak tdk segar. Makanan jg beda kualitas dengan di sby.. memang sih harga di jkt lebih murah Semoga bisa lebih baik lg
RH
07 Apr 2021 - Couple
3.2/5
hotelnya berbagi dgn kantor di gedung Topaz. Ambil kamar yg city view, krn kalau yg bukan pemandangan dari jendela kurang enak melihatnya
JS
31 Jan 2021 - Solo
5.0/5
Friendly Staff. Fast response call center and friend
SP
14 Jan 2021 - Solo
3.0/5
Untuk sarapan hotel sekelas Four points sangat kurang, dari variasi menu dan rasanya biasa saja
Dinda Nuraida Maharani
08 Jan 2021 - Couple
4.2/5
breakfastnya kurang OK
Kharisma Aliyyuriski
10 Oct 2020 - Couple
5.0/5
layanan memuaskan sekali, makanannya enak2. kebetulan dapat kamar dgn pemandangan jalan raya depan sarinah. dekat dari stasiun MRT jg tinggal jalan kaki.
4.5
From 602 reviews
Cleanliness
4.5
Rooms
4.0
Location
4.5
Service
4.5
Value
4.5
Couples
56
Family
66
Solo travel
54
Friends getaway
42
Business
359
HARI OM C
12 Jun 2021 -
Excellent and personalised service by Pak Fakri and Team during breakfast.Well done and keep it up.They could customise the things as desired.Loved the egg benedict, sauted veggies and of course the special.. extra hot cappucino too
Ratih Sari Dewi Z
28 Apr 2021 - Solo travel
What do you expect when you are staying at Four points? A 4 star international hotel managed by Sheraton. Absolutely, a premium service, right? Unfortunately this is out of my expectation. Checkin after 3 pm and wait for a smoking floor... Well, it's find. Understandable especially because they only provide 8th floor for smoking floor. However, after waiting and entering your room, you knew something not right with the AC. Of course, if you travel a lot from hotel to hotel, from 3 stars to 5th star then you will auto realize if your AC doesn't work well. Okay, I will wait 15 minutes to make sure that I may wrong. So, I start to rearrange my personal belonging at wardrobe and in the bathroom. Unfortunately, the temperature doesn't change. It still hot. Even your corridor is cooler than in your room. So, disappointed. It is your first visit to this hotel but it's start with a problem. Tried to call to the reception like 4 times and answered by 2 different lady asking for ashtray and someone to check my AC but no one come. NO ONE. Until I heard someone knocked the door and a room maid give me an ashtray. I called again and this time they call me back to inform the engineering is on the way. He came and checked the AC but still you can only feel the wind not a cold AC. I can't sleep in this kind of temperature. This is crazy. How long I have to wait until it's being fixed. Okay, I need to talk to manager and again, you must repeat the story over and over again. The staffs here may doesn't pay attention on your concern. I tell her to come instead because it's enough talking with 2 persons with no solution. Then, a female staff come and apologize for what happened. I tell her to find another room and check if the AC is cold because I don't want to stay longer in a room without AC. The process to get better room is really ask you more time. I finally cancel my plan just because this problem still not being solved. The first room is bigger and with working table but the AC is hot. While the 2nd room is smaller and the ridiculous thing is you have to watch TV which the position is not in the middle but near window. This time visit is like a joke. They treat you like your concern is a joke. They don't think to provide better service as long as you think you solved the problem. I couldn't understand at all. If you want to stay here... Consider never stay in 826 because it's more like a spare room where they don't consider your comfortable stay. I don't know if they have more rooms like this.
jackbangkokjack
12 Mar 2021 - Couples
Awesome staff . Great staycation . The manager, zahra , nulua, and the entire staff are great. The breakfast buffet is good. But the only downside is the my room that was near the major road where I could hear the cars and motorbike pass by. But the upside , the bed is sooooo comfy I slept like a baby. Get a room on the other side that is less noisy . I would come back and stay here again.
MorningRunner2505
20 Jun 2021 - Couples
I had a great experience with the restaurant in this hotel The service was really great and the food & beverage was tasty! Credits to "Chef on Duty" Chef Adi, and also Chef Samuel, thank you for the nasi kuning, absolutely brilliant one! The coffee also good though!
AgungSY
24 May 2021 - Couples
I had a wonderful experience. Every staff member I encountered, from check-in by Mba Carla, Bartender (forgot His name), Breakfast team to the cleaning staff were delightful and eager to help. Please give them appreciation. However, need to improve regarding hotel facilities such as swimming pool & smoking area (Outdoor Dining). It would be great & much better as a 4* International Chain Hotel Facilities. Thank You So Much..
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