Had a short weekend staycation here, during the new normal protocol, the lobby was kinda deserted, only concierge and receptionist staff were there. No other guests even the air conditioner was turned off.
Half of the corridor was a bit dark because they turned off the light too.
The room overall was quiet nice, air conditioner worked well, and the shower was good. The LCD TV is a bit small for the room. There were only 1 set of pillow (2 pillows in total), usually other 5-star hotels provide 2 sets of pillow so we can have 4 pillows in total on the bed. So we tried to reach out the housekeeping via phone.
The problem was when we tried to call the operator to request another extra pillow and towel, nobody picked up the phone. Many hours have passed and still nobody pickep up the phone so our one last resort was to go down to the lobby and asked myself to the staff at the receptionist. They politely received our request and informed us a certain number if any of us would call for something again from the room. Hello? There's no note nor information paper on the phone, so how would we now at the first place?
Night was through and we woke up in a good condition, sadly the swimming pool was still closed down. Went to their breakfast service and it was kinda nice, many local delicacies and dishes.