Grand Hyatt Jakarta, Central Jakarta
Grand Hyatt Jakarta, Central Jakarta
Grand Hyatt Jakarta, Central Jakarta
Grand Hyatt Jakarta, Central Jakarta
Grand Hyatt Jakarta, Central Jakarta
+ 122 others
Hotel

Grand Hyatt Jakarta

Tanah Abang, Central Jakarta
Don't worry! This place added extra measures to ensure the cleanliness.
Body Temperature Check
Personal Protective Equipment
Cleaning & Disinfection
Social Distancing Rules
Sanitation Kits Availability

Reviews

Tiket
4.4
Fantastic
From 100 reviews
Tripadvisor
From 1.611 reviews
The most helpful reviews
MN
20 Aug 2020 - Family
4.4/5
Grand hyatt have a great swimming pool..
YS
18 Aug 2020 - Family
3.8/5
Sy biasanya pelanggan tetap grand hyatt utk Grand Cafe dan Fountain lounge, sebelum masa covid ini. Sy mencoba review mengenai pengalaman mencoba stay di hyatt tgl 16 /8/2020.Kalau untuk lokasi sangat bagus, karena posisinya tepat berada di mall yang memang saya selalu ke mall tersebut kalau di jakarta. Jadi sangat nyaman dalam segi kemudahan. Tapi dari segi pelayananan staff, selama saya menginap disana sangat biasa, dibanding yang saya harapkan kalau sy menginap di hotel bintang 5, sy tidak merasakan pelayanan yang membuat saya terkesan selama saya menginap, karena saya biasanya menginap di hotel di seberang hotel Hyatt ( initial M), sangat jauh level service yang saya alami. Saat breakfast juga dirasakan tidak sesuai seperti yng sy harapkan (karena saya biasa sering menggunakan fasilitas restaurant/ grand cafe ) sebelum covid, pada saat sarapan kemarin sy harus meminta beberapa produk yang ternyta tersedia hanya kalau diminta, sy melihat orang lain mendapat makanan teraebut, baru tersedia setelah meminta. Kayak jadi kurang nyaman dibanding rate yg dikenakan utk breakfast, jadi kita pas ekspektasi akan tinggi berbanding harga yang sy bayarkan utk breakfast
JG
10 Mar 2020 - Couple
5.0/5
Hotel dengan pelayanan terbaik dan lokasi terbaik. Kamarnya juga besar dan nyaman. Sangat mudah mencari tempat makan.
FAUZAN REZORA SAPUTRA
31 Oct 2020 - Couple
5.0/5
Fasilitas gym yg superb. Minus hanya pool is under renovation
Warni
11 Jun 2019 - Family
5.0/5
Design mewah tp utk ukuran ranjang twin sangat kecil
Location
Jl. M.H. Thamrin No.Kav. 28-30, RT.9/RW.5, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00-23:59
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Grand Hyatt Jakarta?
Grand Hyatt Jakarta is located at Jl. M.H. Thamrin No.Kav. 28-30, RT.9/RW.5, Gondangdia, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350
What are the standard check-in & check-out times of Grand Hyatt Jakarta?
The standard check-in time at Grand Hyatt Jakarta is starting from 14:00-23:59 and the latest check-out time is at 12:00
What are the facilities available in Grand Hyatt Jakarta?
Facilities available in the hotel are (some may require extra charges):
  • tiket CLEAN
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
Does Grand Hyatt Jakarta have a swimming pool?
Yes, Grand Hyatt Jakarta does have a swimming pool.
Faciliies
Popular Facilities
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Sports, Spa & Recreations
Spa treatment room(s)
Fitness facilities
Outdoor pool
Table tenis
Aerobics
Tennis
Beach sun loungers
Garden
Children's pool
Pets
No pets allowed
Pets allowed
Pets not allowed
Kids Facilities
Kid's club
Kid's pool
Babysitting or childcare (surcharge)
 

Reviews

4.4
Fantastic
From 100 reviews
Cleanliness
4.4
Facilities
4.2
Location
4.7
Service
4.3
Value for money
4.2
Couple
23
Family
59
Solo
16
Group
2
Vacation
85
Business
8
Medical
1
Others
6
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Latest
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All
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Family
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Business
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Reviews with photos
MN
20 Aug 2020 - Family
4.4/5
Grand hyatt have a great swimming pool..
YS
18 Aug 2020 - Family
3.8/5
Sy biasanya pelanggan tetap grand hyatt utk Grand Cafe dan Fountain lounge, sebelum masa covid ini. Sy mencoba review mengenai pengalaman mencoba stay di hyatt tgl 16 /8/2020.Kalau untuk lokasi sangat bagus, karena posisinya tepat berada di mall yang memang saya selalu ke mall tersebut kalau di jakarta. Jadi sangat nyaman dalam segi kemudahan. Tapi dari segi pelayananan staff, selama saya menginap disana sangat biasa, dibanding yang saya harapkan kalau sy menginap di hotel bintang 5, sy tidak merasakan pelayanan yang membuat saya terkesan selama saya menginap, karena saya biasanya menginap di hotel di seberang hotel Hyatt ( initial M), sangat jauh level service yang saya alami. Saat breakfast juga dirasakan tidak sesuai seperti yng sy harapkan (karena saya biasa sering menggunakan fasilitas restaurant/ grand cafe ) sebelum covid, pada saat sarapan kemarin sy harus meminta beberapa produk yang ternyta tersedia hanya kalau diminta, sy melihat orang lain mendapat makanan teraebut, baru tersedia setelah meminta. Kayak jadi kurang nyaman dibanding rate yg dikenakan utk breakfast, jadi kita pas ekspektasi akan tinggi berbanding harga yang sy bayarkan utk breakfast
JG
10 Mar 2020 - Couple
5.0/5
Hotel dengan pelayanan terbaik dan lokasi terbaik. Kamarnya juga besar dan nyaman. Sangat mudah mencari tempat makan.
FAUZAN REZORA SAPUTRA
31 Oct 2020 - Couple
5.0/5
Fasilitas gym yg superb. Minus hanya pool is under renovation
Warni
11 Jun 2019 - Family
5.0/5
Design mewah tp utk ukuran ranjang twin sangat kecil
Yanto Bong
20 Dec 2020 - Solo
5.0/5
Ok semua bagus suka saunanya
AP
13 Dec 2020 - Family
3.8/5
kamar dan fasilitasnya bagus, cuma swimming pool nya masih renov, jadi hanya ada kids pool, tapi ada fasilitas jacuzzi dan sauna, overall oke
muliadi rusli
04 Dec 2020 - Solo
5.0/5
Hotel bintang lima di tengah tengah kota yang fasilitasnya lengkap dan juga jadi satu dengan mall sehingga semua kebutuhanmu dapat terpenuhi dari makan, nongki, ngopi2, dan juga shopping! Bersih, dan kamarnya juga luas. Memang topp de!
NG
01 Dec 2020 - Family
4.6/5
semua oke bgt, pelayanan sesuai harga, hanya saja datang disaat kolam renang lagi renovasi. menu sarapan masih sedikit mungkin karena masih masa pandemi jadi dibatasi. overall semuanya perfect
Ridhoi Sitanggang
29 Nov 2020 - Family
3.4/5
cukup nyaman. hanya fasilitas swimming pool gak bisa dipakai krn sedang renovasi.
4.5
From 1.611 reviews
Cleanliness
4.5
Rooms
4.5
Location
4.5
Service
4.5
Value
4.0
Couples
136
Family
269
Solo travel
109
Friends getaway
81
Business
916
harrywij789
22 Jan 2021 -
Very Good , we are like stay at Hyatt . Service , clealiness , value , near mall , all is excellent . i will be back stay at Hyatt . all the staff is very good , check in is very quickly . we like it .
DiscoAgogo
15 Jan 2021 -
During this pandemic, my child and I felt that we needed a break from the work from home and home based learning routines at my child's school. We decided to do a staycation at the Grand Hyatt Jakarta because of its location and also its excellent reputation so far, plus this hotel also strictly applies the Covid-19 protocol. It turned out that our choice was not wrong. We really enjoyed our short vacation and we will do another staycation at this hotel in the future.
danieljordanllamas
14 Jan 2021 - Solo travel
I asked for a quiet room and they confirmed the one we got was on the quiet side of the hotel . No way ! It was impossible to sleep the whole night . Am attaching videos - hope I can upload - if not just check the decibeles recorded during the night when motorbikes passes continuously along the hotel. Obviously as you can see in the pictures loaded there is absolutely no sound proof in the windows , and staff admitted there is no sound proof as the hotel is old but they say they will sound proof the rooms soon. If you cannot sleep in a 5 star hotel what's the point to stay ? Another disappointing issue from Hyatt is the little respect they show for the environment using so many plastic bottles and all amenities in plastic containers and wrapped in plastic . Hyatt should learn from other hotel companies and show leadership to help in the general concern of our environment - see pictures and multiply that amount of plastic by hundreds of rooms and 365 days a week . Shame !
Veritas-2146
11 Jan 2021 - Family
Second time I stayed and will be last one. I asked for a quiet room and the quiet room is so noisy that u can't sleep with the traffic noise . I asked if this is the quiet room I asked for and they confirmed this was the quietest ! They offered me ear plugs though which means is a common problem. This hotel has a very poor sound proof system , issue that has been highlighted by other TA reviews ! Learn from Peninsula Shanghai right at the busiest main road and no noise at all . If u cannot sleep with noise stay somewhere else . Hyatt , install a proper soundproof system ! Hyatt Management team , don't give me the B S standard reply U give to all reviews pls , just better don't reply than sending me a reply template . FNB experience in Grand Cafe was very dissapointing too. Grand Hyatt is not grand .
Reza W
08 Jan 2021 -
Me and my friend booked a room in January 3rd 2021. I came there with a motorcycle, and no parking for my motorcycle. They pointed me to an illegal parking lot behind the building. That is against the law and dangerous for the motorcycle. I try to negotiate with the people in the hotel there, but they refused me with such an arrogance. Eventually, I cancelled my room and find another five star hotel in the nearby area. The arrogance and lack of decency of this hotel make me sick.
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