1
Night
Grand Mercure Malang, Malang
Grand Mercure Malang, Malang
Grand Mercure Malang, Malang
Grand Mercure Malang, Malang
Grand Mercure Malang, Malang
+ 2 lainnya
Hotel

Grand Mercure Malang

Blimbing, Malang

Review

Tiket
4.5
Fantastic
Dari 26 review
Review yang paling membantu
Gerald Widjojo
28 Nov 2021 - Family
3.4/5
Could be better. Check-in was quick, although there was a bit of confusion since I booked 3 rooms with family. No information was given upon check-in, and was only given when I asked a bellman while he was assisting with lift access. The room was spacious and clean. A bit disappointed with the inconsistency of the product, since I got smaller TV with no cable channel (only local). When asked, they only said that the items have not yet arrived, therefore they setup the TV with what they have. Room type could be questioned as well. Stayed at room 1007, which was not really a Mountain View room that I booked. No in-room dining menu available, due to the IPTV was not setup in the room. The physical menu was not available and they only gave a QR code for the menus. Yet there were different explanations between the operators and restaurant order takers between in-room menu availability. Breakfast was good, a lot of selection, but food refill could be sped up for a busy weekend breakfast. The 2nd day we found hair in one of the bath towels which was replaced after calling the operators. The sink table in the bathroom has uneven legs, a bit wobbly when you put your hand on the table while brushing teeth or washing face. Overall, the sleep experience was very nice, the room was cold. Will be considered for return trip if I have plans to go to Malang.
GR
14 Nov 2021 - Couple
5.0/5
BEST OF the Best... Amazing
Fenny Dinata
02 Jan 2022 - Family
5.0/5
hotel nya baru super bersih , bagus, layanan sangat ramah, suka banget tinggal disini makan pagi banyak varians tp kurang enak menurut saya tp cukup buat perut kenyang...recommend hotel buat stay buat keluarga atau stay buat kerja...
VS
27 Dec 2021 - Family
5.0/5
Oke bagus dan perlu ditingkatkan
YUNI DAMAYANTI
14 Dec 2021 - Family
5.0/5
Perlu di tingkatkan untuk pilihan menu makanannya
Lokasi
Jalan Pandji Suroso No 7 Malang Jawa Timur
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Night
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Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
14:00:00
Waktu check-out:
12:00:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Deskripsi

FAQ
What is the address of Grand Mercure Malang?
Grand Mercure Malang is located at Jalan Pandji Suroso No 7 Malang Jawa Timur
What are the standard check-in & check-out times of Grand Mercure Malang?
The standard check-in time at Grand Mercure Malang is starting from 14:00:00 and the latest check-out time is at 12:00:00
What are the facilities available in Grand Mercure Malang?
Facilities available in the hotel are (some may require extra charges):
  • Swimming Pool
  • Restaurant
  • 24-Hour Front Desk
  • Spa
  • Elevator
Does Grand Mercure Malang have a swimming pool?
Yes, Grand Mercure Malang does have a swimming pool.
Fasilitas
Fasilitas Populer
Swimming Pool
Restaurant
24-Hour Front Desk
Spa
Elevator
Fitness Center
Airport Transfer
Children Facility
Sports, Spa & Recreations
Table tenis
Fitness facilities
Outdoor pool
Golf course on site
Garden
Game room
Public Facilities
Elevator/lift
Restaurant
Library
ATM/banking
Designated smoking areas
Hotel Services
Safe-deposit box at front desk
Luggage storage
Express check-in
24-hour front desk
Dry cleaning/laundry service
Multilingual staff
Concierge services
Currency exchange
 

Review

4.5
Fantastic
Dari 26 review
Cleanliness
4.7
Facilities
4.5
Location
4.5
Service
4.4
Value for money
4.5
Couple
4
Family
20
Solo
1
Group
1
Vacation
17
Business
6
Medical
1
Others
2
Urutkan
Paling membantu
Paling membantu
Terbaru
Rating tertinggi
Rating terendah
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Semua
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Family Trip
Couple Trip
Trip with Friends
Business Trip
Medical Trip
Others
Review dengan foto
Gerald Widjojo
28 Nov 2021 - Family
3.4/5
Could be better. Check-in was quick, although there was a bit of confusion since I booked 3 rooms with family. No information was given upon check-in, and was only given when I asked a bellman while he was assisting with lift access. The room was spacious and clean. A bit disappointed with the inconsistency of the product, since I got smaller TV with no cable channel (only local). When asked, they only said that the items have not yet arrived, therefore they setup the TV with what they have. Room type could be questioned as well. Stayed at room 1007, which was not really a Mountain View room that I booked. No in-room dining menu available, due to the IPTV was not setup in the room. The physical menu was not available and they only gave a QR code for the menus. Yet there were different explanations between the operators and restaurant order takers between in-room menu availability. Breakfast was good, a lot of selection, but food refill could be sped up for a busy weekend breakfast. The 2nd day we found hair in one of the bath towels which was replaced after calling the operators. The sink table in the bathroom has uneven legs, a bit wobbly when you put your hand on the table while brushing teeth or washing face. Overall, the sleep experience was very nice, the room was cold. Will be considered for return trip if I have plans to go to Malang.
GR
14 Nov 2021 - Couple
5.0/5
BEST OF the Best... Amazing
Fenny Dinata
02 Jan 2022 - Family
5.0/5
hotel nya baru super bersih , bagus, layanan sangat ramah, suka banget tinggal disini makan pagi banyak varians tp kurang enak menurut saya tp cukup buat perut kenyang...recommend hotel buat stay buat keluarga atau stay buat kerja...
VS
27 Dec 2021 - Family
5.0/5
Oke bagus dan perlu ditingkatkan
YUNI DAMAYANTI
14 Dec 2021 - Family
5.0/5
Perlu di tingkatkan untuk pilihan menu makanannya
SS
09 Dec 2021 - Family
4.0/5
Mungkin ekspektasi trlalu tinggi ya krn ini kan 5 stars.. pengalaman kami: Telepon mati hanya bisa kalo speakerphone.. proses siapkan kamar lumayan lama.. proses cek kamar wktu checkout jg lama.. air shower mandinya ga bisa tengah2..cuma bisa panas banget / dingin.. makanannya juga masih kurang. smoga bisa ditingkatkan lagi ya .. kan masih baru utk fasilitas lain sih jelas bagus krn baru dan mewah ya.. 👍🏻👍🏻
Adita Hertanto
22 Jan 2022 - Family
5.0/5
Hotel baru dan pelayanan bagus
Herwin Taufik
15 Jan 2022 - Family
4.0/5
Pelayanan hotel ramah hotel baru dan bersih
TR
13 Jan 2022 - Family
4.0/5
hotel baru, bersih dan wangi, pelayanan bagus
Andi Wahyu Yudhayanto
11 Jan 2022 - Family
5.0/5
kamar bersih banget hotel baru
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