Grand Tropic Suites Hotel, West Jakarta
Grand Tropic Suites Hotel, West Jakarta
Grand Tropic Suites Hotel, West Jakarta
Grand Tropic Suites Hotel, West Jakarta
Grand Tropic Suites Hotel, West Jakarta
+ 63 others
Hotel

Grand Tropic Suites Hotel

Grogol Petamburan, West Jakarta

Reviews

Tiket
3.8
Good
From 363 reviews
Tripadvisor
From 263 reviews
The most helpful reviews
AA
19 Nov 2020 - Group
5.0/5
ada hantu ya. hhha. besar
AM
06 Jul 2020 - Family
3.6/5
Saya sudah sejak tahun 2012 berlangganan di hotel ini. Sangat bagus, sudah melakukan perbaikan. Namun sangat disayangkan, perbaikan fasilitasnya mengurangi fasilitas yg Ada di Kamar. Serasa kosong, hanya kursi Dan tivi. Microwave juga sudah dihilangkan, juga hairdryer yg selalu Ada di unit tidak Ada. Lampu2 meja Dan kaca hiasan dinding juga hilang. Dan yang sangat disayangkan mereka menghilangkan bathtub. Padahal itu Salah Satu alasan kami untuk menginap di situ. Yang mengejutkan, biasanya hotel ini begitu Bersih, ketika kami masuk, kaki kami menjadi sangat Kotor dan hitam. Seperti sudah tiga bulan tidak dipel (mungkin selama pandemic tidak Ada yang menginap?) Ketika Saya turun ke lobby, ternyata sudah Ada yg komplain hal yg sama. Jadi Saya urungkan niat melapor. Saya mau minta dibersihkan juga sudah tidak sempat. Karena Saya mengundang keluarga Saya lainnya untuk selamatan sudah datang. Fasilitas resto pun dihilangkan, tapi masih Ada sedikit mereka sisakan didalam convenient store. Lokasi sangat strategis utk mengundang keluarga besar makan malam DLL. Setelah acara selesai dan undangan pulang, kami pun bisa beristirahat dan santai dan nyaman. Saya masih ingin hotel ini menjadi favorite keluarga kami. Namun tolong utk tidak mengurangi fasilitas san kebersihan didalamnya. Sukses selalu hotel favoriteku
WT
30 Mar 2020 - Family
2.6/5
seharusnya lebih di detailkan lagi untuk info ruangannya, gambar yang di berikan juga harus nya lebih real, karena pengalaman kemarin menginap di tipe deluxe suite dan fasilitas tidak sama dengan yang di sebutkan juga gambar tidak real
Binsar H Naibaho
09 Mar 2020 - Family
5.0/5
Pertama pernah nginap sejak tahun 2009, ketika anak kami menjadi peserta finalis The Master Junior RCTI 2009. Dan keramahan, kenyamanan serta fasilitas yg baik memberi kenangan untuk datang kembali bila ada wsktu ke Jakarta.
LK
07 Feb 2021 - Couple
3.0/5
secara keseluruhan oke, saya dan suami menginap selama 5 malam disana. hampir tiap malam mendengar suara meja/kursi digeser-geser. trs pernah sore hari sekitar jam 17.00 lewat, saya dan suami sedang santai di kamar dan kaca jendela kamar kami sengaja dibuka, dan saya mendengar suara tertawa wanita (mungkin bs dibilang kuntilanak) beberapa kali. saya kira itu dr tv atau dr hp suami saya. pas suara itu sudah berhenti, saya tanya ke suami saya apa dia jg mendengar suara itu, dan dia blg tidak mendengar apa-apa. saya cek tv pun, bukan acara horor saat itu. itu aja sih review yg bs saya share, terima kasih.
Location
Letjend S.Parman Street Kav.3
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00-23:59
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Grand Tropic Suites Hotel?
Grand Tropic Suites Hotel is located at Letjend S.Parman Street Kav.3
What are the standard check-in & check-out times of Grand Tropic Suites Hotel?
The standard check-in time at Grand Tropic Suites Hotel is starting from 14:00-23:59 and the latest check-out time is at 12:00
What are the facilities available in Grand Tropic Suites Hotel?
Facilities available in the hotel are (some may require extra charges):
  • tiket CLEAN
  • Wifi
  • Parking
  • Restaurant
  • Elevator
Faciliies
Popular Facilities
tiket CLEAN
Wifi
Parking
Restaurant
Elevator
Airport Transfer
Meeting Facilities
Public Facilities
Smoking room
Meeting facilities
Public WiFi
Elevator/lift
Restaurant
Living room
Designated smoking areas
Pets
No pets allowed
Hotel Services
Safe-deposit box at front desk
Luggage storage
Dry cleaning/laundry service
Concierge services
 

Reviews

3.8
Good
From 363 reviews
Cleanliness
3.6
Facilities
3.6
Location
4.2
Service
3.7
Value for money
3.8
Couple
43
Family
192
Solo
81
Group
47
Vacation
248
Business
49
Medical
1
Others
65
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Reviews with photos
AA
19 Nov 2020 - Group
5.0/5
ada hantu ya. hhha. besar
AM
06 Jul 2020 - Family
3.6/5
Saya sudah sejak tahun 2012 berlangganan di hotel ini. Sangat bagus, sudah melakukan perbaikan. Namun sangat disayangkan, perbaikan fasilitasnya mengurangi fasilitas yg Ada di Kamar. Serasa kosong, hanya kursi Dan tivi. Microwave juga sudah dihilangkan, juga hairdryer yg selalu Ada di unit tidak Ada. Lampu2 meja Dan kaca hiasan dinding juga hilang. Dan yang sangat disayangkan mereka menghilangkan bathtub. Padahal itu Salah Satu alasan kami untuk menginap di situ. Yang mengejutkan, biasanya hotel ini begitu Bersih, ketika kami masuk, kaki kami menjadi sangat Kotor dan hitam. Seperti sudah tiga bulan tidak dipel (mungkin selama pandemic tidak Ada yang menginap?) Ketika Saya turun ke lobby, ternyata sudah Ada yg komplain hal yg sama. Jadi Saya urungkan niat melapor. Saya mau minta dibersihkan juga sudah tidak sempat. Karena Saya mengundang keluarga Saya lainnya untuk selamatan sudah datang. Fasilitas resto pun dihilangkan, tapi masih Ada sedikit mereka sisakan didalam convenient store. Lokasi sangat strategis utk mengundang keluarga besar makan malam DLL. Setelah acara selesai dan undangan pulang, kami pun bisa beristirahat dan santai dan nyaman. Saya masih ingin hotel ini menjadi favorite keluarga kami. Namun tolong utk tidak mengurangi fasilitas san kebersihan didalamnya. Sukses selalu hotel favoriteku
WT
30 Mar 2020 - Family
2.6/5
seharusnya lebih di detailkan lagi untuk info ruangannya, gambar yang di berikan juga harus nya lebih real, karena pengalaman kemarin menginap di tipe deluxe suite dan fasilitas tidak sama dengan yang di sebutkan juga gambar tidak real
Binsar H Naibaho
09 Mar 2020 - Family
5.0/5
Pertama pernah nginap sejak tahun 2009, ketika anak kami menjadi peserta finalis The Master Junior RCTI 2009. Dan keramahan, kenyamanan serta fasilitas yg baik memberi kenangan untuk datang kembali bila ada wsktu ke Jakarta.
LK
07 Feb 2021 - Couple
3.0/5
secara keseluruhan oke, saya dan suami menginap selama 5 malam disana. hampir tiap malam mendengar suara meja/kursi digeser-geser. trs pernah sore hari sekitar jam 17.00 lewat, saya dan suami sedang santai di kamar dan kaca jendela kamar kami sengaja dibuka, dan saya mendengar suara tertawa wanita (mungkin bs dibilang kuntilanak) beberapa kali. saya kira itu dr tv atau dr hp suami saya. pas suara itu sudah berhenti, saya tanya ke suami saya apa dia jg mendengar suara itu, dan dia blg tidak mendengar apa-apa. saya cek tv pun, bukan acara horor saat itu. itu aja sih review yg bs saya share, terima kasih.
LG
11 Aug 2020 - Family
2.6/5
(+) 1. Lokas Strategis dan mudah mencari makanan di sekitar hotel 2. harga ok untuk ukuran 3 kamar tidur 3. Cutlery disediakan dengan proper (cangkir, mangkok, sendok dan garpu) 4. Kolam renangnya sepi sehingga cukup aman di situasi covid 19 ini (-) 1. Saat tiba di kamar ada kendala di key room (error), tidak bisa akses dan kami harus menunggu almost 35 menit untuk bisa masuk ke kamar dan kepanasan di lorong kamar dengan membawa 2 balita, 1 ibu hamil dan 1 lansia (hingga beliau duduk di troley barang)..luar biasa...penanganan lambat sekali.. 2. fasilitas microwave sudah tidak tersedia di kamar 3. Bath mat tidak tersedia saat masuk kamar sehingga harus di request dulu ke reception dan lama pengirimannya 4. Handuk banyak yg not proper untuk digunakan 5. Tidak ada pengecekan suhu tubuh pada saat memasuki area lobby hotel 6. Saya order kamar no smooking namun pas sampai diruangan aroma ruangan sangat amat bau rokok dan informasi kamar tidak tersedia lagi sehingga hanya diberikan pengharum ruangan
MM
17 May 2021 - Group
1.0/5
cek in harus antri 2 jam dan kamar ga langsung ready, dtg jam 2 baru dpt kamar jam 6.30. resepsionis tidak ramah, perabotan kamar usang, siaran tv tidak semuany bs ditonton, kamar mandi bau pesing, hotel ini mengabaikan prokes covid yg berpotensi menimbulkan klaster covid. secara umum hotel ini tidak layak menjadi hotel bintang 4
Diana Permatasari
15 May 2021 - Family
5.0/5
kamar luas, kolam luas, cocok sekali stay cation bareng keluarga
ET
01 May 2021 - Solo
2.0/5
Terlalu lama pada saat check in
Yunas Kaharudin
20 Apr 2021 - Couple
5.0/5
Kamar luas tapi sayang untuk check in lumayan lama
3.5
From 263 reviews
Cleanliness
3.0
Rooms
3.0
Location
4.0
Service
3.5
Value
3.5
Couples
14
Family
116
Solo travel
5
Friends getaway
37
Business
55
mwalewangko
07 Jun 2019 - Family
The best place for staycation in Jakarta area. Kids love the giant pool and the sandy man-made beach. Strategic location near the mall. Fast wifi. Dusty floors when we first check in. Dim lighting, old furniture. The breakfast crew service and the food taste need to be improved. Many food stalls were emptied during bfast time. The refill time took so long. The spring bed was not so comfortable, and the pillows were so big but hard, useless. Lucky we brought additional pillows from home, otherwise we couldn't sleep well during our stay. Anyways, compare to its spacious room size and the price, it's so value for money.
Andy L
23 Mar 2019 - Friends getaway
this afternoon me and my friend was check in , first experience bad service hotel i ever have, from payment (supposed to be flexible , i already told the fda that my friend who willing to pay using their credit card) die booking under my friend, but fda asking more than 3 times about this and their explanation is not clear enough , as i know payment settlement due upon checking out (already put my cc anyway)but they want do payment upon checking in. other than this im asking for mineral water , they said they will charge (oh so upsett) idk bcz this is just local hotel or what but believe me u better go for international hotel (price is good as well) and they will give u additional complimentary. the most important is hotel cleanliness (two bedroom) is very dirty, old room, and their set up amenities was uncomplete (only provide 2 slippers for 4 person) no cup and spoon tea at room. i even lazy to complain bzc so many things unacceptable here.
mwalewangko
04 Feb 2019 - Family
Very spacious hotel room, it’s more likely a furnished apartment only the furniture looked a bit worn out, need to be renovated. However, when I booked for non-smoking room, but everytime we enter the room, I sensed smokey air inside. Perhaps the previous guest smoked there. Cool AC in 1 room but not cool AC in living room and the other room, but after telling the housekeeping about the problem, the engineer fixed the master bedroom AC and it was so cool. Thank God for that so we had decent sleep, apart of the too bouncy spring bed (I’d personally prefer the harder ones). Basically we love the pools and the room, also its strategic location (in walking distance to Citraland mall). However, the breakfast time was below expectancy. It took very long time in egg station and get the eggs done (the taste and shape wise also below standard). The resto seemed having lack of staff, so the guest needed to call the waiters about the sausages stock, the plates, the salad dressing etc. They didn’t attentive (or need more staff) to cater the guests well. I opted to western breakfast (roasted potato, omelet and sausages) which were okay, but my family who had Indonesian food (chicken something, said it was tasteless). Very quick (5 min) check in and check out time, especially when we know when is the right time (not in rush hour). The great outside pools as well with the sandy kids pool imitating the beach which is the kids’ favorite. Basically we had a good staycation weekend there, and will be back again someday, and hopefully the hotel will be renovated and the service/food quality will be improved.
noviantyten89
06 May 2019 - Family
I stayed for 1 night only, with my parents. The room was a bit old (room no : 703) but clean. Shower at the bathroom has a problem. During breakfast, some of the menu was empty and took so long for the staff to refill. The most disappointing part was the receptionist never inform us, if we bring a car, we need to get a stamp from the receptionist, so it will be free during check out. I found this problem, when I was in front of the check out gate, and the security guard inform me,I need to pay IDR 40,000 for the parking fee, but If I were a guest hotel, I can make it free if I had a hotel stamp on my parking ticket. Too bad that I received this important info at the very late time and circumstances. It is not possible for me to move backwards, due to so many cars behind me. I hope Grand Tropic Hotel can add 1 more points at their SOP, that receptionist during check in & check out make sure whether the guest bring their own vehicle / using public transportation. Over communication will be better compare to under communication. Thank you...
rakuzan
21 Oct 2019 - Family
Staycation here with fams. A bit crowded for the visitors. Front desk a bit slow as only 2 staffs handled so many visitors. Overall it is a clean hotel. It more likely Apartment. I take Bussiness room. Got a kitchen, living room, bedroom, walk in closet and bath room (using bathup). Staff kind and helpfull. The plus point for me is the swimming pool area. For a little kids can play in the sand pool without worrying get drown. Food and beverages taste good. But it is a bit shame when breakfast time in resto, the staff is not fast response to re-stock the food / cutlery. There also a taxi pool for pax who don't bring vehicles.
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