Ibis Bandung Trans Studio, Bandung
Ibis Bandung Trans Studio, Bandung
Ibis Bandung Trans Studio, Bandung
Ibis Bandung Trans Studio, Bandung
Ibis Bandung Trans Studio, Bandung
+ 113 others
Hotel

Ibis Bandung Trans Studio

Batununggal, Bandung
Don't worry! This place added extra measures to ensure the cleanliness.
Body Temperature Check
Personal Protective Equipment
Cleaning & Disinfection
Social Distancing Rules
Sanitation Kits Availability

Reviews

Tiket
4.2
Good
From 342 reviews
Tripadvisor
From 1.987 reviews
The most helpful reviews
OJ
05 Aug 2020 - Family
3.4/5
service excellent .. check in/ check out cepat.. semua Ok... kecuali no facility at all..
AH
19 Sep 2020 - Family
3.8/5
lumayan buat staycation tp mau sekalian ke TSB/TSM,strategis hanya saja ke kolam renang bayar lg ke sebelah
Elisa Novriyanti
18 Aug 2020 - Couple
2.0/5
Ribet deh di hotel ini. Dari parkir ya aja masa harus di update dulu setelah 1 hari padahal jelas2 kita nginep 2 hari. Terus sikat dan odol ga tersedia, mintanya aja butuh 3 jam dan itupun udh sampe 4kali nelpon. Room key nya jg gtu, kadang suka ngadat. Ini hotel ga recomended pokoknya!!!
NH
07 Nov 2020 - Family
5.0/5
recomended bgt...wajib balik lg klo ke bandung😁😁😁😁
ES
30 Aug 2020 - Family
4.0/5
nyaman sekali alhamdulillaah... protokol diterapkan.
Location
Jl. Gatot Subroto No.289, Cibangkong, Batununggal, Kota Bandung, Jawa Barat 40273, Indonesia
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00-14:00
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Description

FAQ
What is the address of Ibis Bandung Trans Studio?
Ibis Bandung Trans Studio is located at Jl. Gatot Subroto No.289, Cibangkong, Batununggal, Kota Bandung, Jawa Barat 40273, Indonesia
What are the standard check-in & check-out times of Ibis Bandung Trans Studio?
The standard check-in time at Ibis Bandung Trans Studio is starting from 14:00-14:00 and the latest check-out time is at 12:00
What are the facilities available in Ibis Bandung Trans Studio?
Facilities available in the hotel are (some may require extra charges):
  • tiket CLEAN
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
Does Ibis Bandung Trans Studio have a swimming pool?
Yes, Ibis Bandung Trans Studio does have a swimming pool.
Faciliies
Popular Facilities
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Elevator
AC
Meeting Facilities
Wheelchair Access
Public Facilities
Terrace
Smoking room
Air conditioning
Lounge
Sundeck
Meeting facilities
Public WiFi
Elevator/lift
Restaurant
Designated smoking areas
Swimming Pool
Parking (Free)
Pets
No pets allowed
Hotel Services
Safe-deposit box at front desk
Luggage storage
24-hour front desk
Dry cleaning/laundry service
 

Reviews

4.2
Good
From 342 reviews
Cleanliness
4.2
Facilities
4.0
Location
4.5
Service
4.2
Value for money
4.1
Couple
59
Family
205
Solo
65
Group
13
Vacation
224
Business
76
Medical
7
Others
35
Sort
Most helpful
Most helpful
Latest
Highest rating
Lowest rating
Filter
All
All
Solo
Family
Group
Couple
Vacation
Business
Medical
Others
Reviews with photos
OJ
05 Aug 2020 - Family
3.4/5
service excellent .. check in/ check out cepat.. semua Ok... kecuali no facility at all..
AH
19 Sep 2020 - Family
3.8/5
lumayan buat staycation tp mau sekalian ke TSB/TSM,strategis hanya saja ke kolam renang bayar lg ke sebelah
Elisa Novriyanti
18 Aug 2020 - Couple
2.0/5
Ribet deh di hotel ini. Dari parkir ya aja masa harus di update dulu setelah 1 hari padahal jelas2 kita nginep 2 hari. Terus sikat dan odol ga tersedia, mintanya aja butuh 3 jam dan itupun udh sampe 4kali nelpon. Room key nya jg gtu, kadang suka ngadat. Ini hotel ga recomended pokoknya!!!
NH
07 Nov 2020 - Family
5.0/5
recomended bgt...wajib balik lg klo ke bandung😁😁😁😁
ES
30 Aug 2020 - Family
4.0/5
nyaman sekali alhamdulillaah... protokol diterapkan.
Rhenzie Nada Pratiwi
30 Aug 2020 - Family
4.0/5
Dua kali nginep di sini, sebelum dan saat pandemi. Saat pandemi protokol covidnya oke banget, tamu yang gak pake masker gak boleh ke resto. Bfast prasmanan, tapi diambilkan.
Dedi Hidayat
11 Jan 2020 - Family
5.0/5
Yg kami suka di Ibis Trans Bandung : 1. Dekat Masjid 2. Mall yg besar dan bagus serta foodcourt yg lengkap 3. Parkir yg memungkinkan
Muhammad Ali
19 Dec 2020 - Family
5.0/5
tempat istirahat bersama keluarga dan berkreasi
Antonius Pedro Handojo
17 Nov 2020 - Couple
5.0/5
semuanyq perfect... recomended...
DV
17 Aug 2020 - Family
3.4/5
Overall ok, apalagi lokasi dekat Mall. Kamar non smoking tapi kamar bau rokok bgt pas masuk :( untungnya pelayanan cepat tanggap langsung dtg pas diminta semprot pewangi. Tempat sabun yg dikamar mandi bermasalah, kecil bgt keluarnya pas di pump.. Dan 2 kamar yg dipesan sama2 bermasalah. Mohon diperbaiki/diganti krn cukup menyusahkan.
4.5
From 1.987 reviews
Cleanliness
4.0
Rooms
4.0
Location
4.5
Service
4.0
Value
4.0
Couples
245
Family
720
Solo travel
105
Friends getaway
195
Business
609
Diankreasindo888
29 Dec 2020 -
Melati just so great and Edy the housekeeper just keeping our room soooo great and we will come back for sure you all are awesome!!! ! We love the strategic location as well as the professional staff. Service are the TOP even for the security as well. Love u guys missing stay there
FabbianA1
02 Dec 2020 -
ìBis Bandung Trans Studio does not only feel like home but also is my home. I have been warmly welcomed by all staff members at ìBis Bandung Trans Studio. The General Manager has been welcoming me and my family. We took pictures. The Executive Chef has been so great and friendly, he cooked our lunch himself. What a home at iBis Bandung Trans Studio.
InaSaras A
28 Oct 2020 -
Recommended Place to Stay @Ibis,, Cozy, Warm & Comfort Room, Friendly & Helpful Staff, Near to Everywhere.. Easy way to do Check In and Check Out, Complete Stuff in a Room,, Very Clean Area & do Best for Healthy Protocol of Covid 19..
SurfingWild
21 Sep 2020 -
I stayed one night here with my two children in a twin room. The Ibis Bandung Trans Studio is a very good budget hotel to stay in. Check in was straightforward. There was a short queue but this was fast moving and we went to our room quickly without any problems. At the entrance of the hotel the security checked our temperatures and hand sanitizer was provided. The room was on the 18th floor and like new with a fantastic view of houses and mountains. The bathroom was clean and the airconditioning was very efficient. WiFi was fast enabling my kids to watch Netflix in the laptop, and the choice of television channels was fine. The only fault was that when I tried to call down to ask for an extra towel and pillow I found that the phone was not working, so I made a call to the hotel using my own phone. A technician arrived quickly, tested the room phone and promptly replaced it. The request for the extra towel and pillow did require more than one call and eventually I went down to reception to ask yet again and these were then provided. Also, we needed to request toothbrushes and toothpaste since these were not initially provided in the room. We were able to push the twin beds together easily. One of the best things about this hotel is it's location as it is connected to Trans Studio Mall (TSM) which is one of the best shopping malls in Bandung with a huge H&M and a Uniqlo currently preparing to open soon. In my opinion, the food court is the best in Bandung. The carpark is shared with the Trans Hotel and parking is free. On the second time that I parked, I actually lost my parking ticket and at checkout the reception staff initially wanted to charge an admin fee of Rp16,000 although the parking was still free, but the front desk manager agreed to waive it. Fortunately I did manage to find the ticket in the end which I gave to them for stamping. I did not have breakfast at the hotel as I follow social distancing and didn't want to take any chances with my kids without wearing our face masks. However, the mall opens at 10am where there is a large choice of foods. The staff were all very friendly and polite and I would definitely recommend this hotel as a great budget choice for those wanting to stay in a hotel adjoined to a shopping mall in Bandung yet without being in the center of the city.
arifnugroho_adi
29 Aug 2020 -
Personally, I've always believed that no hotel deserves a one-star rating in its review, and I have never encountered one where I stayed in. Congratulations on Ibis Trans Studio Bandung for proving me wrong. During my three-nights stay at the hotel, I was able to notice that the hotel had pretty much anything. From a strategic location, excellent internet, rude staff, room amenities not working properly, dirty bathroom, cold shower, stain on the bedsheet, etc. The only thing that was missing during my whole stay was proper management. One memorable scar was when I asked the housekeeping service to clean my room. My first request was processed at 11 AM. When I came back to my room at 1 PM, it still wasn't cleaned. At 2 PM, I made my second request directly to the front office. The receptionist acknowledged my request with a "walk it off" face and said that due to the lack of staff, I was put on a waiting list. What is the staff-guest ratio exactly? Are you telling me that the largest Ibis hotel in Asia is currently understaffed? At 4 PM, I still waited for my room to be cleaned. I guess the waiting list had included the whole population of Bandung, not just the hotel guests. At that time, I had enough and decided to request housekeeping service for the third time in a very demanding note. Less than five minutes later, I heard loud successions of knocking on the door. They had sent me the housekeeping service to clean my room. ...or sort of a housekeeping service. What I saw was an angry-overworked mob consisting of three people. They worked very fast in asserting their dominance by cleaning my room in an angry manner. Trash cans were slammed into the cleaning trolley, loud Sundanese words were spoken in a frustrating tone (i guess they assumed I don't understand Sundanese. Jokes on you, I understand Sundanese), and faces that showed zero hospitality in the hospitality business. That wasn't a proper way of dealing with guests, in any circumstances. Exactly why am I making a big deal of it? When I read the hotel profile on its Accor website, it clearly says the presence of a "15-minute Satisfaction Guarantee". Roughly speaking, guests are promised to get their problem solved in 15 minutes maximum. You're advertising one thing and then deliver another. That is unacceptable. I decided to overlook other annoyances during my stay because as soon as I saw the level of unprofessionalism provided by the staff, I had already given up hope to report such problems. Even during the writing of this review, I'm still not sure whether the management would actually read, let alone fix the problems I've mentioned. Call me pessimistic, but because I didn't see the presence of management at the hotel when I stayed, I have my doubts they have one when I'm not staying. Ending this on a positive note, the hotel has a strategic location and excellent internet. It has to be noted that they barely make up for the terrible experience I had experienced during my stay. On a more optimistic note, I've decided that I will give a shot in the future for another stay. I'm anxious whether the hotel will be able to redeem itself from this one-star review.
You’ve reported a review.
A problem occurred and we need a while to fix it. Please try again later.
You’ve already reported this review, and we’re currently checking your report.
Yay! You’ve successfully logged in
You’ve reported a review.
A problem occurred and we need a while to fix it. Please try again later.
You’ve already reported this review, and we’re currently checking your report.