Kapuas Palace Hotel, Pontianak
Kapuas Palace Hotel, Pontianak
Kapuas Palace Hotel, Pontianak
Kapuas Palace Hotel, Pontianak
Kapuas Palace Hotel, Pontianak
+ 85 others
Heritage Hotel

Kapuas Palace Hotel

Pontianak Barat, Pontianak
Don't worry! This place added extra measures to ensure the cleanliness.
Body Temperature Check
Personal Protective Equipment
Cleaning & Disinfection
Social Distancing Rules
Sanitation Kits Availability

Reviews

Tiket
4.0
Good
From 75 reviews
Tripadvisor
From 35 reviews
The most helpful reviews
IA
17 Mar 2020 - Family
4.0/5
Hotelnya bagus, pelayanan oke dan murah. Ruangannya bersih dan wangi
FN
26 Dec 2018 - Family
3.0/5
saya minta tutup bathup sampai checkout ga diambilkan. trus ga ada alas kaki di kamar mandi, padahal ada bathup, takut kepleset. kamar saya lokasinya jauh banget dari kolam renang, padahal udah mahal
YS
21 Jan 2021 - Family
3.6/5
Alhamdulillah kami merasa nyaman nginap di hotel ini, karena bagus buat keluarga dan kesannya sangat baik buat anak2 kami
AA
21 Jan 2021 - Group
5.0/5
baik bagus dan tidak ad lagi
AA
21 Jan 2021 - Family
4.8/5
ac nya kurang dingin mohon di cek ya kmr 346 yang lain okesih
Location
Jl. Budi Karya, Benua Melayu Darat, Kec. Pontianak Sel., Kota Pontianak, Kalimantan Barat
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00-23:59
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Kapuas Palace Hotel?
Kapuas Palace Hotel is located at Jl. Budi Karya, Benua Melayu Darat, Kec. Pontianak Sel., Kota Pontianak, Kalimantan Barat
What are the standard check-in & check-out times of Kapuas Palace Hotel?
The standard check-in time at Kapuas Palace Hotel is starting from 14:00-23:59 and the latest check-out time is at 12:00
What are the facilities available in Kapuas Palace Hotel?
Facilities available in the hotel are (some may require extra charges):
  • tiket CLEAN
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
Does Kapuas Palace Hotel have a swimming pool?
Yes, Kapuas Palace Hotel does have a swimming pool.
Faciliies
Popular Facilities
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Elevator
AC
Meeting Facilities
Sports, Spa & Recreations
Karaoke
Outdoor pool
Garden
Children's pool
Nightclub
Pets
Pets not allowed
No pets allowed
Pets allowed
Kids Facilities
Children playground
Babysitting or childcare
Babysitting or childcare (free)
Children's club
 

Reviews

4.0
Good
From 75 reviews
Cleanliness
4.0
Facilities
4.0
Location
4.1
Service
3.9
Value for money
4.0
Couple
10
Family
43
Solo
19
Group
3
Vacation
49
Business
12
Medical
1
Others
13
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Reviews with photos
IA
17 Mar 2020 - Family
4.0/5
Hotelnya bagus, pelayanan oke dan murah. Ruangannya bersih dan wangi
FN
26 Dec 2018 - Family
3.0/5
saya minta tutup bathup sampai checkout ga diambilkan. trus ga ada alas kaki di kamar mandi, padahal ada bathup, takut kepleset. kamar saya lokasinya jauh banget dari kolam renang, padahal udah mahal
YS
21 Jan 2021 - Family
3.6/5
Alhamdulillah kami merasa nyaman nginap di hotel ini, karena bagus buat keluarga dan kesannya sangat baik buat anak2 kami
AA
21 Jan 2021 - Group
5.0/5
baik bagus dan tidak ad lagi
AA
21 Jan 2021 - Family
4.8/5
ac nya kurang dingin mohon di cek ya kmr 346 yang lain okesih
AA
20 Jan 2021 - Solo
3.0/5
hahavvj akakabab jajava akababajwj
Okti Fitriani
09 Jan 2021 - Family
4.0/5
Sangat menyenangkan menginap di kapuas palace... semoga nanti bisa lagi liburan kembali berama keluarga di kapuas palace hotel
NL
08 Jan 2021 - Couple
3.8/5
sangat memuaskan,bersih,aman pelayanan ok
Muhammad Asep
04 Jan 2021 - Couple
3.2/5
Hotelnya bagus, lumayan nyaman. Hanya perlu sedikit perbaikan di pelayanan saja, selebihnya bagus.
DE
29 Dec 2020 - Solo
4.0/5
Sangat puas,awalnya pilih kamar standar tapi karena pengen dpt view kolam renang pas dihotel minta tukar kmar gx dipersulit dan dilayan dgn sangat ramah
3.0
From 35 reviews
Cleanliness
2.5
Rooms
3.0
Location
3.0
Service
3.0
Value
3.0
Couples
3
Family
11
Solo travel
5
Friends getaway
4
Business
9
xaviertan2018
13 Feb 2018 - Friends getaway
I stayed one night on September 2017 in this hotel. Room is spacious and has modern look unlike the lobby and corridor, however the floor was so dirty and dusty . Overall it was nice to stay there. Im planning to bring my foreign friends to visit pontianak for capgomeh festival. To my surprise, according to my local friends, there is regular police patrol every night knocking your door at midnight. I did not encounter such thing back then. Does this hotel protect our privacy when there is an intrusion upon your reasonable expectation to be left alone? Or else i would bring my friends to stay at other hotel.
MissZEZ
23 Oct 2017 - Couples
This hotel is quite old and not well maintain. Their receptionist can't speak English but still pretend they understand and almost cause miscommunication between us. During check in I already told her I already made a booking and asking whether I can early check in or not, but due she not understand English she told me the room has been fully book and no empty room for that day. I've try to ask again and mention the same things and she give me massage brochure and ask me to check that brochure. End up after I talk in Bahasa only she understand and said I can check in early. Sweat! My room is at level 3 and lift out of service. Others, room is big but their curtains seems like has not been washed for quite sometime and their air conditioner leaking and not cold.
Hery1204
28 Dec 2016 - Family
I stayed there with my Family on Dec 2016 as I am attending a banquet in the hotel as well. Overall, the room is spacious. I prefer a mattress that is more firm, other than that everything else is standard. Air Conditioning is working very well, and I like the direct access to Swimming Pool from the room. The bathroom really needed an upgrade, the bathtub is obviously not for bath, and it's using a fixed shower head, so it's quite difficult to use for a tall person standing inside the bathtub. You can see the bathroom has aged quite a lot, stains are everywhere, the marbles has chips/cracks, and I feel that the lights should be brighter. Then comes the main lobby, restaurant and the hall, as it is a spacious hotel, I personally feel that with a better lighting, it can reduce the old/aging feeling inside the hotel. Free Wifi is provided, but I cannot use it to browse, and I end up using my Mobile Data Plan. The service is good, the Hotel Lobby even help us to book a Taxi for us to go around Pontianak.
ramdansyah b
03 Sep 2016 - Business
i came to the hotel on february 2016. There were a meeting there for 100 people. The hotel was classic for the buildling, but it is still clean and good hotel. The menu is very standard. The hotel situated on the strategic place. I stayed because I had ever stay about 10 years ago.
Cherry F
28 Dec 2015 - Solo travel
Stayed here for one night just about 5 days ago. The room was quite the largest compared to the other hotels i stayed in throughout my trip. But the facilities were old and rubbish. There were stains, chewing gums and some other foreign materials that sticked on the carpet. The shower was broken, the bathtub can't stock water, the faucet at the basin didn't work, and the "free WiFi" connection cannot reach my room. People cannot speak English and there was once that I called the housekeeping for an adapter (for my phone's charger) and the staff hanged up the phone probably because he did not understand. There were some staff however who really tried their best to understand and accommodate me but overall, it wasn't a good experience at all.
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