Mandarin Oriental Jakarta, Central Jakarta
Mandarin Oriental Jakarta, Central Jakarta
Mandarin Oriental Jakarta, Central Jakarta
Mandarin Oriental Jakarta, Central Jakarta
Mandarin Oriental Jakarta, Central Jakarta
+ 76 others
Hotel

Mandarin Oriental Jakarta

Thamrin, Central Jakarta
This accommodation is clean, safe, and CHSE certified by the Ministry of Tourism and Creative Economy.
Body Temperature Check
Personal Protective Equipment
Cleaning & Disinfection
Social Distancing Rules
Sanitation Kits Availability

Reviews

Tiket
4.7
Fantastic
From 164 reviews
Tripadvisor
From 2.888 reviews
The most helpful reviews
BF
02 May 2021 - Family
3.4/5
Beberapa kali staycation di Mandarin Oriental dengan pengalaman yang menyenangkan, tapi hari ini kita kecewa sih. Reservasi deluxe room dengan remark request view Welcome statue, tapi diminta extra charge 250.000 oleh receptionist Ms. Drieka Padahal berkali kali staycation disini dengan teman dan keluarga gak ada apply charge seperti ini. Hotel lain seperti KEMPINSKI atau GRAND HYATT juga memberikan request jika memang unit tersedia. Kondisi perhotelan dimana occupancy masih belum baik harusnya dimanfaatkan oleh hotel untuk mencari loyalist supaya perhotelan bisa survive. Bad Exp ini buat saya prefer Kempinski or Grand Hyatt daripada Mandarin Oriental.
JG
30 Oct 2019 - Couple
5.0/5
Bagus. Kamar bersih dan luass
Restu Fauzia
01 May 2021 - Family
4.2/5
Dari beberapa hotel bintang 5 yg pernah aku inap in, Mandarin ini staff nya kurang ramah 🙏🏻🙂
JS
12 Apr 2021 - Family
5.0/5
Sangat mengesankan menginap disini kebersihan terjaga protokol terjaga dengan baik, semoga sukses selalu
MV
14 Jan 2020 - Family
4.2/5
Loved my stay in Mandarin Oriental, the location was just perfect and checking in was superb. Asked for additional water bottles during my stay and received four extra bottles! I think the management should take note on a few things: 1) saw a leftover old bottle of shampoo at one of the cabinet in the restroom, was quite disgusting. 2) i think Mandarin Oriental can afford to have better quality of soft amenities (shampoo, shower gel, etc). The products feel cheap and drying on the body. 3) the deluxe room is spacious, however the twin beds are small and don’t feel comfortable at all.
Location
Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00-23:59
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What types of rooms are available in Mandarin Oriental Jakarta?
The room types available in this hotel are:
  • Deluxe Room
  • Executive Room
  • Suite
  • Superior Room
How much does a typical room cost at Mandarin Oriental Jakarta?
The cheapest price at Mandarin Oriental Jakarta if you want to stay tonight is IDR 2,069,100
What is the address of Mandarin Oriental Jakarta?
Mandarin Oriental Jakarta is located at Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
What are the standard check-in & check-out times of Mandarin Oriental Jakarta?
The standard check-in time at Mandarin Oriental Jakarta is starting from 14:00-23:59 and the latest check-out time is at 12:00
What are the facilities available in Mandarin Oriental Jakarta?
Facilities available in the hotel are (some may require extra charges):
  • InDOnesia CARE
  • tiket CLEAN
  • Swimming Pool
  • Wifi
  • Parking
Faciliies
Popular Facilities
InDOnesia CARE
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Children Facility
Sports, Spa & Recreations
Snack bar/deli
Fitness
Spa treatment room(s)
Fitness facilities
Indoor pool
Outdoor pool
Yoga room
Garden
Full-service spa
Nightclub
Pets
No pets allowed
Public Facilities
ATM/banking
Smoke-free property
Swimming Pool
Free newspapers in lobby
Terrace
Smoking room
Air conditioning
Lounge
Meeting facilities
Public WiFi
Elevator/lift
Restaurant
Living room
Designated smoking areas
Parking (Free)
 

Reviews

4.7
Fantastic
From 164 reviews
Cleanliness
4.7
Facilities
4.6
Location
4.8
Service
4.7
Value for money
4.6
Couple
37
Family
88
Solo
30
Group
9
Vacation
142
Business
14
Medical
1
Others
7
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Reviews with photos
BF
02 May 2021 - Family
3.4/5
Beberapa kali staycation di Mandarin Oriental dengan pengalaman yang menyenangkan, tapi hari ini kita kecewa sih. Reservasi deluxe room dengan remark request view Welcome statue, tapi diminta extra charge 250.000 oleh receptionist Ms. Drieka Padahal berkali kali staycation disini dengan teman dan keluarga gak ada apply charge seperti ini. Hotel lain seperti KEMPINSKI atau GRAND HYATT juga memberikan request jika memang unit tersedia. Kondisi perhotelan dimana occupancy masih belum baik harusnya dimanfaatkan oleh hotel untuk mencari loyalist supaya perhotelan bisa survive. Bad Exp ini buat saya prefer Kempinski or Grand Hyatt daripada Mandarin Oriental.
JG
30 Oct 2019 - Couple
5.0/5
Bagus. Kamar bersih dan luass
Restu Fauzia
01 May 2021 - Family
4.2/5
Dari beberapa hotel bintang 5 yg pernah aku inap in, Mandarin ini staff nya kurang ramah 🙏🏻🙂
JS
12 Apr 2021 - Family
5.0/5
Sangat mengesankan menginap disini kebersihan terjaga protokol terjaga dengan baik, semoga sukses selalu
MV
14 Jan 2020 - Family
4.2/5
Loved my stay in Mandarin Oriental, the location was just perfect and checking in was superb. Asked for additional water bottles during my stay and received four extra bottles! I think the management should take note on a few things: 1) saw a leftover old bottle of shampoo at one of the cabinet in the restroom, was quite disgusting. 2) i think Mandarin Oriental can afford to have better quality of soft amenities (shampoo, shower gel, etc). The products feel cheap and drying on the body. 3) the deluxe room is spacious, however the twin beds are small and don’t feel comfortable at all.
JW
31 May 2021 - Family
5.0/5
Gedung boleh keliatan jelek dari luar. tapi kamarnya mantap. hasil renovasi kamarnya beberapa tahun lalu benar-benar memuaskan, kualitas melebihi kompetitor kompetitor sekitarnya. gak heran harganya lebih mahal.view mantap menghadap grand indonesia maupun grand hyatt. kamar nyaman, kamar mandi besar. review kamar hotelnya bisa dilihat di sini: h********* review keseluruhan hotel bisa dilihat di sini: h********* secara keseluruhan memuaskan
MARIO NUGRAHA
16 May 2021 - Couple
4.8/5
I love Mandarin Oriental, their services is on another level. In the terms of hospitality, this hotel is leading in the category of Jakarta Luxurious Hotel. I stayed at Urban Suite Monument View King, the room was spacious, the view was maginificent and in room dining service was superb. Kudos to MO team. If you have special occasion do not hesitate to tell their team, they will give you a wonderful experience. Me personally recommend you guys to stay in this one of oldest 5 star Hotels in Jakarta.
NO
27 Apr 2021 - Group
2.6/5
Pada saat saya cek kamar saat masuk, masih ada makanan tertinggal di kulkas. Lalu atap ada yang terbuka saat mau mandi. Apakah kamar saya benar-benar dipelihara? Apa sudah dibersihkan? Seperti kurang sanitasi. Kecewa banget sama IMO.
Dedek ong
13 Apr 2021 - Family
5.0/5
Kamar besar, bersih, rapi, pelayanan cepat dan mrk aktif menanyakan keperluan apa lagi malam ini yg di butuhkan. Suka de nginap di hotel ini 👍
Adithya Pratama Putro
18 Mar 2021 - Couple
5.0/5
Pelayanan nya bagus, kamar besar dan luas. Akan balik lagi
5.0
From 2.888 reviews
Cleanliness
5.0
Rooms
5.0
Location
4.5
Service
5.0
Value
4.5
Couples
401
Family
593
Solo travel
185
Friends getaway
212
Business
1.3K
nwinardi
13 Jul 2021 - Solo travel
My mandatory quarantine stay at Mandarin Oriental hotel was super enjoyable. The staff were very friendly and ready to help you with your every need. Vano and his in-room dining team were so hospitable and ensured my 8-day stay felt like a dream. Thank you Mandarin, I will surely come back here if I ever visit Jakarta again!
490larsl
18 Jul 2021 - Couples
We went to Indonesia during covid times and had to go into a 6D5N quarantine. Due to good experiences with MO before we decided to book our private prison there. Overall this was a smooth experience with a few little things which could have been better. Booking: the quarantine package is not bookable online so we did this via email. After contact and arrangement the booking confirmation was different. Name of my wife was wrong (could be bad as the QR form needs to be presented at the airport so the name should match) and cancelation period was 72h and not the agreed 24h. But one email solved this. Pick up: very smooth and easy. Guided through CGK airport very quickly by the MO rep. Really great. Check in: fast, smooth, professional and very nice and friendly. Directly got the first PCR test before entering our room. Quarantine stay: well, you are in the room and cannot go out. Nevertheless you can open the door to pick up your food and other supplies as they place it in front of your room. Food: you can order via a form and you can choose from various menues. All OK and nice but might get boring after day 3 or 4. But you can always order stuff from their official in-room dining menu. Supplies: whenever you need something you can contact the staff via whatsapp. Whatever it is, they bring it and you just need to pick it up in front of your room. Smooth and easy. Overall: typical Mandarin experience and all smooth and perfect. Some strange things... Arrival through back entrance. I thought we end up as kitchen helpers but we were guided through all the tiny ways. Anyway, a bit strange somehow. Separate area in the main lobby would be much nicer. Staff placing things in front of the room. Ok, they always ring and we went out to pick it up. Well, some were always waiting for us and said something and others just disappeared and left the stuff there. Not a big deal and no issue but a kind of standard process would be better. Either all wait or all just place it. As guests we always tried to be fast to not let them wait but when they left anyways why hurry? WhatsApp contact: was always super and very responsive. But also always anonymous as we never knew who's on the other end. Only once one gave her name but all the other time they know you but you don't know them. Just feels a bit strange but nothing to complain. Great experience as always and we will surely be back to MO Jakarta
Citra9707
11 Jul 2021 - Couples
I’m so thankfull n happy cz my birthday celebrate in mandarin hotel, staff in hotel so humble n creative to design my baloon birthday cake n etc., lovely view, n enjoying staycation thx u for a momment birthday 🥰
teguh2015
19 Jul 2021 - Business
In overall i really enjoy staying in this hotel during my 8 days quarantine. Have been in several hotels for quarantine but this is the best one. I got monument view which is perfect during my "boring" time. Eight days in room didn't feel that long with the view i got from my room. Food is also good and the staff is very friendly and responsive. One suggestion that may take as consideration. The breakfast menu need more variety. As this hotel is identic with a chinese, it will be nice if we could have more option on the menu like chicken congee (bubur ayam), fried noodle, etc. I would definetly recomend and stay again in this hotel. Thank you for the nice and enjoyable hospitality.
Christian S
15 Jul 2021 - Business
The staffs treatment is 5 star and the attention given is genuine. This is my 5th quarantine and i can say it is my favourite quarantine experience ! Thank you for making my quarantine period bearable and enjoyable!
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