I stayed in Mercure Gatot Subroto for 7 night 8 days for the expatriation quarantine from 14-21 July 2021. I choose this hotel simply because my uni-mates, who also take their degree in France stays in here too.
My first impression was bad. The DOS of mercure hotel services is not that good. She reply message in unprofessional message on whatsapp. When i tell my friend my friends about it, they experience the same thing too. They says that they treated differently right after they use indonesian or when the staff knew that they are WNI. I feel cranky AF that time but i booked the hotel anyway. When i arrived at the airport, the staff welcomed me. Okay, average. But i know they tried. The driver too.
The food is okay though, 7,8/10. They allow me to eat breakfast on 5th floor on the last day after i got my second PCR negative. Gabisa ambil sendiri sih. Pilihan makanannya biasa aja. Average lah ya. Honestly i do not have high expectation as people’s review said that quarantine food is bad. In here i never eat the same dish during my 8 days of stays. I also able to choose the dish i’d like to eat for lunch and dinner after breakfast. The wifi is average down. Buat handphone is okey, but concall dari laptop sering kendala. Saya minta tolong salah satu staff nya buat beliin saya kartu jg ngga mah walau sy kasih tips. Katanya gaboleh keluar dari hotel, which is good. Thanks for sticking into the regulation. Tapi, buat org yg pulang overseas dan gapunya sim card data sini, ya sabar. The wifi works, tapi kadang gangguan aja. Like one or two times during the day.
By the way, the rendang ayam is BOMBBBBB😭 enak bgt guyss! Sop nya jugaaa tadi pagi. The room service is good!! I even get complimentary food from them. Penne pasta bolognese (?) didnt ask them, i got nervous talking to people directly bcs of the covid situation in indonesia, lol. Not only one complimentary, but TWO. I got risol a day before i check out. The staffs is sooo good and loving. Shout out to Mas Ridwan yg effort belajar ngomong ‘bonjour’ just to make me feel special 😭❤️ Someone please give him a raise ❤️❤️ They also asked me if i got my food or not, how is my night going, and good vibes from them. Even the receptionist allows me to stay in a room with my preference; a good city view since i loveee city light at night. Pokoknya my days and night of quarantine is sooo happy ❤️😭 I know i will gain some weight cs i’ve been eating soo much from here but i dont mind 🤣🤰🏻