Mercure Jakarta Pantai Indah Kapuk, North Jakarta
Mercure Jakarta Pantai Indah Kapuk, North Jakarta
Mercure Jakarta Pantai Indah Kapuk, North Jakarta
Mercure Jakarta Pantai Indah Kapuk, North Jakarta
Mercure Jakarta Pantai Indah Kapuk, North Jakarta
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Hotel

Mercure Jakarta Pantai Indah Kapuk

Penjaringan, North Jakarta

Review

Tiket
4.4
Good
Dari 51 review
Tripadvisor
Dari 527 review
Review yang paling membantu
LL
02 Oct 2019 - Solo
2.8/5
Pada saat plg malam dan pagi saat sedang mandi, air mati dan berhari2 tidak ada air. Respon dari pemilik pun sangat tidak responsif. Hrs pergi kerja dengan keadaan tidak mandi! Sangat mengecewakan!
RI
17 Aug 2020 - Family
5.0/5
Personal touch dr mercure pik yg bikin super happy, mulai dr cake bday utk suami, baby crib untuk bayi kamar nya jg nyaman dan view nya ok
VK
27 Oct 2019 - Solo
5.0/5
Kasur dan bantalnya nyaman designnya jg bagus kebersihannya juga bagus mantap
ria sutanto
24 Jul 2019 - Solo
4.4/5
Saya menginap 2 malam di hotel ini, lokasi yang cukup baik , sangat dekat dengan akses tol dan berada di pusat kukiner. Ruangan kamar yang tergolong kecil namun ditata dengan sangat nyaman dengan jendela besar. Saya mengalami sedikit kendala dengan sealant pintu shower yang tidak rapat sehingga air keluar ke area kering. Namun saya mendapatkan pelayanan yang sangat baik dari bagian room service terutama Bp.Sangkar untuk menata kembali kamar kami dengan sangat bersih dan nyaman.
MY
12 Nov 2020 - Solo
5.0/5
Room nya bersih dan dekat dengan area shopping
Lokasi
Jalan Pantai Indah Kapuk Kamal
maps
1
Night

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
2 PM
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
What is the address of Mercure Jakarta Pantai Indah Kapuk?
Mercure Jakarta Pantai Indah Kapuk is located at Jalan Pantai Indah Kapuk Kamal
What are the standard check-in & check-out times of Mercure Jakarta Pantai Indah Kapuk?
The standard check-in time at Mercure Jakarta Pantai Indah Kapuk is starting from 2 PM and the latest check-out time is at noon
What are the facilities available in Mercure Jakarta Pantai Indah Kapuk?
Facilities available in the hotel are (some may require extra charges):
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
Does Mercure Jakarta Pantai Indah Kapuk have a swimming pool?
Yes, Mercure Jakarta Pantai Indah Kapuk does have a swimming pool.
Fasilitas
Fasilitas Populer
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Elevator
Meeting Facilities
Sports, Spa & Recreations
Water park
Fitness facilities
Outdoor pool
Children's pool
Pets
Pets not allowed
Kids Facilities
Children playground
Children's club (free)
Children's club
 

Review

4.4
Good
Dari 51 review
Cleanliness
4.4
Facilities
4.2
Location
4.7
Service
4.5
Value for money
4.1
Couple
12
Family
26
Solo
13
Vacation
32
Business
10
Medical
1
Others
8
Urutkan
Paling membantu
Paling membantu
Terbaru
Rating tertinggi
Rating terendah
Filter
Semua
Semua
Solo
Family
Group
Couple
Vacation
Business
Medical
Others
Review dengan foto
LL
02 Oct 2019 - Solo
2.8/5
Pada saat plg malam dan pagi saat sedang mandi, air mati dan berhari2 tidak ada air. Respon dari pemilik pun sangat tidak responsif. Hrs pergi kerja dengan keadaan tidak mandi! Sangat mengecewakan!
RI
17 Aug 2020 - Family
5.0/5
Personal touch dr mercure pik yg bikin super happy, mulai dr cake bday utk suami, baby crib untuk bayi kamar nya jg nyaman dan view nya ok
VK
27 Oct 2019 - Solo
5.0/5
Kasur dan bantalnya nyaman designnya jg bagus kebersihannya juga bagus mantap
ria sutanto
24 Jul 2019 - Solo
4.4/5
Saya menginap 2 malam di hotel ini, lokasi yang cukup baik , sangat dekat dengan akses tol dan berada di pusat kukiner. Ruangan kamar yang tergolong kecil namun ditata dengan sangat nyaman dengan jendela besar. Saya mengalami sedikit kendala dengan sealant pintu shower yang tidak rapat sehingga air keluar ke area kering. Namun saya mendapatkan pelayanan yang sangat baik dari bagian room service terutama Bp.Sangkar untuk menata kembali kamar kami dengan sangat bersih dan nyaman.
MY
12 Nov 2020 - Solo
5.0/5
Room nya bersih dan dekat dengan area shopping
jessica mulyawati
30 Oct 2020 - Couple
5.0/5
Kamarnya bersih, cukup besar, kasur dan bantalnya enak. Kolam renang ga terlalu besar, tempat fitness cukup lengkap. Skr sudah tdk bisa minta pinjam pisau (utk potong buah) ke kamar, jadi buah nya (sy mau potong mangga) dia yg potongin dan potongannya bagus, ditata kaya di resto2 gitu. Parkir mobil gratis, tapi sayang di hari terakhir mobilnya ditabrak (gatau sama apa) sampe bemper depannya kentop dan baru sadar sesudah keluar dr hotel (tapi gak parah). Mohon diperhatikan lagi oleh petugas parkirnya. Overall ok.
ST
22 Nov 2020 - Family
5.0/5
bersih, menerapkan protokol keamanan. staff ramah. lokasi di mall dan dekat dengan pantai pik2
AB
15 Nov 2020 - Family
5.0/5
Hotel Bagus . Pasti datang kembali.
Aji Soeryopoetro
09 Nov 2020 - Couple
4.4/5
hal yg paling kurang di hotel adalah proses sterilisasi ruangan yg hampir 2 jam, untungnya lokasi hotel yg menjadi satu dengan mall bisa jadi solusi dari menunggu ruangan yg sedang dipersiapkan, semoga ada perbaikan kedepannya. kara saya suda menulis request tentang jam check in tetapi tidak sesuai dengan pesanan saya, untuk hal lainnya sudah lebih dari cukup baik.
MI
08 Nov 2020 - Family
3.8/5
Saat kami menginap, ada bunyi musik berisik dan anak2 muda teriak2 dari kamar sebelah/depan (?) hingga jam 2.00 pagi. Sudah komplain 2-3 x via telpon tapi tanggapannya terlalu lama, akhirnya setelah beberapa kali ditegur (termasuk kami sendiri mengetok pintu & menegur tamu ybs) baru sekitar jam 2.3-3.00 pagi bunyi tersebut berhenti dan bisa tidur.
4.5
Dari 527 review
Cleanliness
4.5
Rooms
4.5
Location
5.0
Service
4.5
Value
4.5
Couples
60
Family
142
Solo travel
35
Friends getaway
49
Business
205
Crlnsylvia
25 Nov 2020 - Solo travel
My first time staying in this hotel and its amazing. Thank you Ms. Villen for arranging all of my request during stay. Will definitely comeback. Their health protocol is super. All staff is friendly🤗
rachelfsawyer
19 Nov 2020 - Couples
I stayed here last week with my partner and the check-in experience was beyond our expectations because we never have the same experience as we got in this hotel. This time i want to give highlight for Ms. Sandra who is very nice and friendly to us, she even send a farewell message to us by her friend because she was not in duty when we’re checking out. That really made our day. Also for Ms. Gabriella, who is very nice too. Quite surprised when we arrived in our room because it has no sanitized seal in our door but thats not a big deal because we trust this hotel followed all safe procedures. The room itself has a very beautiful view and we really like the full window so that we can see the entire surroundings. The pool and the gym was amazing. The breakfast selection was okay but maybe can improve the seasonings. The chef and the staff was very helpful, its sad that we dont remember their name but we had our breakfast on 11th, so whoever incharge on that day for breakfast, you guys are amazing! The bike facility also part of the reason why we enjoyed our stay because it helped us to discover this beautiful PIK area. This hotel deserves to be a 5 stars hotel. I’ll definitely recommend this hotel to my family, friends, and colleagues. Definitely will come back soon. Thank you so much Mercure Hotek PIK.
aasubianto
10 Nov 2020 -
On behalf of my family and I , i would like to thank the hotel's front desk team and especially ms Lydia of the reservation office for the kind and understanding sympathy she has shown during my family's stay in the hotel. Thank you so much Ms. Lydia. My family and I will surely be back to stay in the hotel after receiving such a great help from you and team.
m3nch35ka
07 Nov 2020 - Family
Stayed here 1 night for my wedding day. The check in process was quick though the receptionis never came back at my request for late check out. Out suitcases was put on the trolley by the hotel clerk and when we finished check in, I intended to bring the suitcases, but was stopped by the hotel manager. He told me that they will bring it to my room in which I told him the room number and then came up to the room. Room is clean, bed is comfortable with decent space. Bathroom door is very noisy because it keeps banging on the frame due to wind from the AC if you don't close the door fully. We waited around 20 mins in the room without anyone bringing our stuff. I went down and found that the trolley was pushed to the back side and covered with other peeps' trolley. Annoyed, I intended to bring the suitcases myself but someone saw me and he insisted to help me with the trolley. He then apologized to me -for the manager's ignorant mistake-. The banquet team also need to be improved. I asked for an assistance in the morning, and I had to call 3 times before someone finally came over and told me that the banquet team starts working at 9AM (it was 7AM). Anyway, the guy who came helped me to bring the tablecloth and I have to set the room myself. Overall, it doesn't feel like a 4 stars hotel. You probably end up better if you stay at the 5stars hotel at the same location.
wijayru
04 Nov 2020 - Business
It is a beautiful hotel, the room is nice. Friendly and nice atmosphere. Moreover, there is a shopping mall beside this hotel, PIK Avenue, for convenience. The hotel is near to other shops. Everything is fine here. Awesome. Great. Thanks.
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