Mercure Jakarta Simatupang, South Jakarta
Mercure Jakarta Simatupang, South Jakarta
Mercure Jakarta Simatupang, South Jakarta
Mercure Jakarta Simatupang, South Jakarta
Mercure Jakarta Simatupang, South Jakarta
+ 29 lainnya
Hotel

Mercure Jakarta Simatupang

Cilandak, South Jakarta

Review

Tiket
4.3
Good
Dari 37 review
Tripadvisor
Dari 661 review
Review yang paling membantu
AB
22 Jan 2020 - Solo
4.0/5
Nyaman, bersih. Terus tingkatkan pelayanan prima
WP
02 Jan 2020 - Family
3.2/5
Menu sarapan komplit, pelayanan kamar harus lebih ditingkatkan. Saya harus minta 2x utk membersihkan kamar dan refill peralatan mandi.
KP
26 Jul 2021 - Solo
5.0/5
bagus dan nyaman dan puas
BM
14 Jul 2021 - Solo
4.0/5
perlu dilakukan peningkatan pelayanan
Clara Krishanti
10 Jul 2021 - Solo
3.8/5
The cleanliness was the main problem here for me. I never like strains of hair lying around on the corners of the room, even in the bathroom. Other things are pretty okay including the breakfast. I just checked in to my room at 10pm after work, but the room service was a no go, i ordered 3 menus, and they told me they were all sold out
Lokasi
Jl R A Kartini No 18Lebak Bulus
maps
1
Night

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
00:00-23:59
Waktu check-out:
12:00
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
What is the address of Mercure Jakarta Simatupang?
Mercure Jakarta Simatupang is located at Jl R A Kartini No 18Lebak Bulus
What are the standard check-in & check-out times of Mercure Jakarta Simatupang?
The standard check-in time at Mercure Jakarta Simatupang is starting from 00:00-23:59 and the latest check-out time is at 12:00
What are the facilities available in Mercure Jakarta Simatupang?
Facilities available in the hotel are (some may require extra charges):
  • tiket CLEAN
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
Does Mercure Jakarta Simatupang have a swimming pool?
Yes, Mercure Jakarta Simatupang does have a swimming pool.
Fasilitas
Fasilitas Populer
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Children Facility
Sports, Spa & Recreations
Fitness
Indoor pool
Outdoor pool
Rooftop terrace
24-hour fitness facilities
Children's pool
Pets
Pets allowed
Kids Facilities
Children get free accommodation
Babysitting or childcare
 

Review

4.3
Good
Dari 37 review
Cleanliness
4.3
Facilities
4.2
Location
4.4
Service
4.3
Value for money
4.1
Couple
7
Family
10
Solo
16
Group
4
Vacation
13
Business
18
Medical
1
Others
5
Urutkan
Paling membantu
Paling membantu
Terbaru
Rating tertinggi
Rating terendah
Filter
Semua
Semua
Solo
Family
Group
Couple
Vacation
Business
Medical
Others
Review dengan foto
AB
22 Jan 2020 - Solo
4.0/5
Nyaman, bersih. Terus tingkatkan pelayanan prima
WP
02 Jan 2020 - Family
3.2/5
Menu sarapan komplit, pelayanan kamar harus lebih ditingkatkan. Saya harus minta 2x utk membersihkan kamar dan refill peralatan mandi.
KP
26 Jul 2021 - Solo
5.0/5
bagus dan nyaman dan puas
BM
14 Jul 2021 - Solo
4.0/5
perlu dilakukan peningkatan pelayanan
Clara Krishanti
10 Jul 2021 - Solo
3.8/5
The cleanliness was the main problem here for me. I never like strains of hair lying around on the corners of the room, even in the bathroom. Other things are pretty okay including the breakfast. I just checked in to my room at 10pm after work, but the room service was a no go, i ordered 3 menus, and they told me they were all sold out
DM
26 Jun 2021 - Solo
5.0/5
Ceritaku kalau booking harus teliti untuk 2 orang jgn sampe ngisi 1 orang karena nanti semua kebutuhan hanya 1 seperti breakfast cuma dapat 1 padahal kita berdua,dan harus bayar LG untuk breakfast nya😁,makanannya enak tak kendol kendol🤣
Rosalina Rosalina
25 Jun 2021 - Couple
4.0/5
Ramah n menyenangkan
Rosalina Indah
25 Jun 2021 - Couple
4.2/5
Layanan yang ramah n helpfull
Robby Ebonk
25 Jun 2021 - Group
5.0/5
pelayanan sangat memuaskan
MH
18 Jun 2021 - Family
2.8/5
tidak diinfo kalau tdk bs berenang dan menggunakan gym....😓 tp secara service..ok sekali...
4.0
Dari 661 review
Cleanliness
4.5
Rooms
4.0
Location
3.5
Service
4.0
Value
4.0
Couples
68
Family
100
Solo travel
41
Friends getaway
39
Business
386
rajanoerhadi
19 Feb 2021 -
This is my 5th time coming and I expect the same standard as previous visit. However, it was just below standard. Room is ok, the Covid19 protocol is really good. But, the room service and breakfast service was really bad. I need to wait 1 hour 10 mins to get my food coming in room with reminder after 50 mins. Ordered spaghetti and pizza. The spaghetti was not cooked well. I can feel the hardness of the spaghetti. On breakfast, entered for dine in 6.50, ordered at 7.00am (no buffet as in Covid19 protocol). 7.20am the the tea was coming, 7.30am I left the place and told the waitress just cancel it because it just took forever to wait.
bobsabran
14 Mar 2021 - Business
Clean room, not big but enough. Bathroom is clean and have all the amenities. Checkin and checkout is fast and easy. Towel and bed sheet is clean and smell good, bed is properly fitted. Parking lot is easy as the hotel is not full
T939FVpaulg
21 Jul 2021 - Solo travel
I was in mandatory quarantine after coming in from the Usa . I was met at the airport by Hotel staff and then accompanied by him to the hotel where I was given a PCR test . One in arrival and one the day before departure. The room was on the 11th floor and was ok - king size bed, good bathroom and a small cooler with coffee maker . …. And internet with good speed. The meals (3 per day) were delivered outside the room with a knock for “it’s arrived” . The breakfast was best but no accompanying coffee or tea. All in all an excellent stay - a few hiccups , but excellent friendly staff who were a professional as one gets . Special call out to Fika for her help and professionalism.
Im4m
14 Jul 2021 - Business
Great place for stay,the hotel location has strategic location in south jakarta i really enjoy stay there and they has great hotel staff thank you mercure jakarta simatupang and thank you to all mercure jakarta simatupang staff
gowriswaran1000
15 Nov 2020 - Business
I don't understand how people think customer will come back if they treat customer like this. Basically I paid my entire room rent upon checkin. An advance lower than expected expenses was paid too as we (including hotel staff checked me in) agreed that it may be difficult to return the balance than settling extra spent. But room service started calling twice to pay as I exceeded the advance, though my room rent is there extra than I had stayed till that point. They had audacity to ask me to come down and pay in the middle of my dinner and international call. Aside I need to ask to get ear buds which is not provided unless I ask. I decided to vacate before I completed my stay as on the last night I received hopeless service by not providing coffee and milk powder even after I called and promised - showing off as I complained in the morning?? I was even worried my food will get spiked which I order. So I left in the morning.
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