Novotel Makassar Grand Shayla, Makassar
Novotel Makassar Grand Shayla, Makassar
Novotel Makassar Grand Shayla, Makassar
Novotel Makassar Grand Shayla, Makassar
Novotel Makassar Grand Shayla, Makassar
+ 124 others
Hotel

Novotel Makassar Grand Shayla

Ujung Pandang, Makassar

Reviews

Tiket
4.4
Good
From 57 reviews
Tripadvisor
From 965 reviews
The most helpful reviews
S
23 Nov 2019 - Family
4.0/5
Lokasi, kamar, kebersihan, layanan ok
MAMAN ABDURAKHMAN
25 Dec 2018 - Solo
5.0/5
Menyenangkan tapi sayang saya belum sempat lihat kolam renang nya
DP
25 Jan 2021 - Solo
4.0/5
Sangat memuaskan. Mantap !
Dian Ekawati
23 Jan 2021 - Family
5.0/5
sangat menyenangkan bersama keluarga
SN
17 Jan 2021 - Family
4.0/5
baik pelayanan karyawannya perlu ditraining lagi
Location
Jalan Charil Anwar N 28
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
-
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Novotel Makassar Grand Shayla?
Novotel Makassar Grand Shayla is located at Jalan Charil Anwar N 28
What are the standard check-in & check-out times of Novotel Makassar Grand Shayla?
The latest check-out time is at 12:00
What are the facilities available in Novotel Makassar Grand Shayla?
Facilities available in the hotel are (some may require extra charges):
  • tiket CLEAN
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
Does Novotel Makassar Grand Shayla have a swimming pool?
Yes, Novotel Makassar Grand Shayla does have a swimming pool.
Faciliies
Popular Facilities
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Fitness Center
Airport Transfer
Meeting Facilities
Sports, Spa & Recreations
Free shopping center shuttle
Fitness facilities
Outdoor pool
Children's pool
Pets
Pets not allowed
Pets allowed
Kids Facilities
Babysitting or childcare
Babysitting or childcare (free)
Children's club (free)
Children's club
 

Reviews

4.4
Good
From 57 reviews
Cleanliness
4.4
Facilities
4.5
Location
4.6
Service
4.3
Value for money
4.3
Couple
8
Family
32
Solo
14
Group
3
Vacation
38
Business
15
Others
4
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Others
Reviews with photos
S
23 Nov 2019 - Family
4.0/5
Lokasi, kamar, kebersihan, layanan ok
MAMAN ABDURAKHMAN
25 Dec 2018 - Solo
5.0/5
Menyenangkan tapi sayang saya belum sempat lihat kolam renang nya
DP
25 Jan 2021 - Solo
4.0/5
Sangat memuaskan. Mantap !
Dian Ekawati
23 Jan 2021 - Family
5.0/5
sangat menyenangkan bersama keluarga
SN
17 Jan 2021 - Family
4.0/5
baik pelayanan karyawannya perlu ditraining lagi
MG
08 Jan 2021 - Couple
5.0/5
aku suka dengan segala macam fasilitas yang ada dihotel ini :) semuanya lengkap!! , dan special untuk pegawai disana juga ramah2 dan friendly bgt pokoknya oke banget deh!! worth it harga dan hotelnya juga hihi
DH
04 Jan 2021 - Couple
4.6/5
hotelnya bagus dan makanannya juga lumayan enak
Sunandar Natsir
03 Jan 2021 - Family
3.4/5
makanan dan pelayanan resto masih perlu ditingkatkan, masih kurang ramah
EL
08 Dec 2020 - Group
4.2/5
Overall sih bagus tapi KTP saya dihilangin sm receptionist nya. Pas checkin dikasih KTP tp pas checkout ga dikembaliin. Udah beberapa kali hubungi novotel tapi cuek2 aja tuh ga ada usaha nyariin.
ER
07 Nov 2020 - Solo
2.8/5
Kasur dan bantal sudah kurang empuk. Tidak seperti tahun 2015.
4.5
From 965 reviews
Cleanliness
4.5
Rooms
4.5
Location
4.5
Service
4.0
Value
4.0
Couples
109
Family
253
Solo travel
108
Friends getaway
93
Business
369
geoffmark
19 Feb 2021 -
I have stayed here twice this month with family and would highly recommend this hotel for it's excellent staff, service, well maintained rooms and food quality. Check in was easy and all services were explained then we were escorted to our room. The room was tastefully decorated and extremely well maintained with a super comfy bed. We had access to the executive lounge were we had a light snack and breakfast. The snacks were beautifully presented and looked fresh and inviting. Breakfast had a wide range of options with both western and Indonesian foods which ensured there was something for everyones taste. Service was excellent from all of the staff making our stay more enjoyable. Security at the hotel were very friendly and welcoming every time we came in or out, always asked how our day was and if we needed any help. A special thank you to Alicia who ensured our stay was fantastic on both occasions. We will be back for sure soon
mariosoriton
13 Jan 2021 - Family
Novotel Makassar's service & hospitality is so nice! I'm so impressed by their service, especially ms. Alicia who helped me & my family during my stay. Definitely will go back here when i'm in Makassar ⭐️⭐️⭐️⭐️⭐️
stefensuhat
01 Jan 2021 -
First of all, thank you for the great hospitality from Novotel. Here is my review for 4 days stayed on Novotel. I will split it into 2 parts: 8th floor room / 1st - 3rd day : What went great: 1. The room is perfect. Large bed, comfy couch, comfy pillow. 2. Bathroom is spacious. Hot water is running great. 3. Aircon is freezing! XD. The remote needs to get fixed it is keep showing "Err" message. 4. Love the fridge. lol 5. Wifi get connected easily. although the speed and the stability need a lot of improvement. What went wrong: 1. The working table (besides the TV) should have an electric socket. 2. Dust. Yes, dust (see photo). After I watch the promotional video on the tv, it shows the cleaner wipe everything (including the phone) but in fact, the phone table (especially below the phone and the phone itself) got a lot of dust. I realized this after turning on the lamp beside the bed and call a room service (my hand gets thick dust). 4th day I got moved to the 11th floor, the receptionist tells me the room is full. Here is the review for 11th floor: What went great: 1. The room is as perfect as the 8th floor. Get a twin bed for my last day. Shockingly it comfier than the 8th-floor room bed. 2. Everything that went great on the 8th floor shown here but with an additional electric socket at the working table (finally) this should be in the 8th-floor room too! What went wrong: 1. Bathroom hot water not working. Seriously I even twist it to the maximum the water get small and no hot water. 2. The wifi is barely useable. Connected but it's very slow, and sometimes lost the connection. General review: Breakfast: What went great: 1. Go give the chef a big star. The breakfast is splendid!. 2; Love the fried rice, it's a simple menu but easily went wrong. Siomay and Otak-otak are good!. Go grab the fried rice if you are staying here. 3. Croissant is amazing. 4. Fruit is fresh and delicious. What went wrong: 1. With everything went great the only thing for me that is missing is the fried rice is not hot/warm enough. It will have become amazing if it's hot. 2. I grab a Jamu for a drink but inside the glass has two small flies on it (forget to take a pic because the dining area is pack and I want to finish quickly so the others can get a seat) Service: What went great: 1. Everything is on point. 2. Security is very friendly, give high praise to them. Keep helping me to store my online delivery even after overnight, and the smile though! 3. Health protocol is maintained properly. What went wrong: - Overall: I'm very satisfied staying in Novotel. I will be coming back here again if I come to Makassar. Definitely!.
rismans413
03 Dec 2020 - Business
the place is comfortable, clean and fragrant, the service gives a pleasant impression. If you visit Makassar, take the time to stay at the Novotel Grand Shayla Makassar and feel the sensation. novotel makassar jaya jaya jaya
LightPacker739939
06 Nov 2020 - Business
Ms Arafah and Mr Bagas is friendly staff and very helpful. The pillow in my room was a bit too hard for sleep. Maybe u can check the pillow at Melia hotel makassar. But overall novotel grand shaula was the best hotel to stay. Thank you very much for the hospitality Best regards, Randy Baan
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