Novotel Pekanbaru, Pekanbaru
Novotel Pekanbaru, Pekanbaru
Novotel Pekanbaru, Pekanbaru
Novotel Pekanbaru, Pekanbaru
Novotel Pekanbaru, Pekanbaru
+ 44 others
Hotel

Novotel Pekanbaru

Rumbai, Pekanbaru

Reviews

Tiket
4.1
Good
From 52 reviews
Tripadvisor
From 244 reviews
The most helpful reviews
JY
04 Feb 2020 - Solo
2.2/5
Saya minta non smoking dan 1 queen bed utk 4 kamar ternyata dikasih 3kamar smoking dan semya kamar twin bed. Juga tidak ada minta maaf nya.
HH
26 Sep 2020 - Family
4.6/5
bagus, makanannya lengkap. keren lah
Herbet Sitanggang
04 Aug 2020 - Family
4.0/5
Menu sarapan sangat terbatas baik mengenai kuantitas maupun kualitasnya
YR
30 Jun 2020 - Solo
4.0/5
hotel rekomended. pelayanan ok, bersih dan interior yang futuristik
Chesilia Lestari
05 Dec 2018 - Family
5.0/5
lokasi yang strategis, kids friendly. staff yang ramah.. TOP
Location
Jalan Riau No 59
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
2 PM
Check-out time:
noon
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Novotel Pekanbaru?
Novotel Pekanbaru is located at Jalan Riau No 59
What are the standard check-in & check-out times of Novotel Pekanbaru?
The standard check-in time at Novotel Pekanbaru is starting from 2 PM and the latest check-out time is at noon
What are the facilities available in Novotel Pekanbaru?
Facilities available in the hotel are (some may require extra charges):
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
Does Novotel Pekanbaru have a swimming pool?
Yes, Novotel Pekanbaru does have a swimming pool.
Faciliies
Popular Facilities
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Fitness Center
Meeting Facilities
Sports, Spa & Recreations
Barbecue grill(s)
Fitness facilities
Outdoor pool
Darts
Fitness
Golf course on site
Garden
Swim-up bar
Health club
Game room
Children's pool
Pets
Pets allowed
Pets not allowed
Kids Facilities
Babysitting or childcare
Children's club
Children's club (free)
 

Reviews

4.1
Good
From 52 reviews
Cleanliness
4.0
Facilities
4.2
Location
4.3
Service
4.1
Value for money
3.8
Couple
4
Family
25
Solo
17
Group
6
Vacation
27
Business
19
Others
6
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Reviews with photos
JY
04 Feb 2020 - Solo
2.2/5
Saya minta non smoking dan 1 queen bed utk 4 kamar ternyata dikasih 3kamar smoking dan semya kamar twin bed. Juga tidak ada minta maaf nya.
HH
26 Sep 2020 - Family
4.6/5
bagus, makanannya lengkap. keren lah
Herbet Sitanggang
04 Aug 2020 - Family
4.0/5
Menu sarapan sangat terbatas baik mengenai kuantitas maupun kualitasnya
YR
30 Jun 2020 - Solo
4.0/5
hotel rekomended. pelayanan ok, bersih dan interior yang futuristik
Chesilia Lestari
05 Dec 2018 - Family
5.0/5
lokasi yang strategis, kids friendly. staff yang ramah.. TOP
Frenky Frenky
17 Jan 2021 - Solo
2.8/5
Kebersihan perlu dibtingkat kan lagi
NA
17 Jan 2021 - Family
3.0/5
baik,baik,baik,baik,baik
FD
04 Jan 2021 - Family
3.2/5
lumayan, tp lbh baik buat kamar pake karpet
SH
28 Dec 2020 - Family
3.2/5
permintaan yang ditulis di aplikasi tiket.com ga diterima sama pihak hotel jadilah dapat kamar smoking room walaupun udh d bersihakan agara hilang bau nya tetap aja bau rokonya kenceng banget sampai harus beli pengharum sendiri,, yang bikin kecewa sarapannya ga enak dan jam 8an udah banyak yang habis ga ditambah lagi
BH
27 Dec 2020 - Family
4.0/5
Tempat sangat strategis, dekat dgn mall, taman kota, pusat oleh2 pasar bawah.
4.0
From 244 reviews
Cleanliness
4.5
Rooms
4.5
Location
4.5
Service
4.0
Value
4.5
Couples
20
Family
57
Solo travel
15
Friends getaway
15
Business
128
sherina2002
01 Jan 2021 -
In the end of year i decided for spent time with my family at novotel pekanbaru. The place so strategic, comfortable room and having many kind of breakfast menu. Also Mr Andre reseve me with friendly and the explanation given really helped me
GRATIANN0
31 May 2020 -
Just only a brief one night stay but had terrible experience. Staff were passive & unable to solve wifi issue, room was clean and comfortable and had full facilities as usual. It's not my preferred 4-Star hotel in Pekanbaru.
R12Q1
16 Mar 2020 - Business
Staying at Novotel Pekanbaru was my first experience. When entering the lobby, I was very impressed with the interior arrangement, simple but attractive. A little disappointed when checking in because they have to wait for the room to be prepared. The elevator is safe, only guests who have an access card can go upstairs. In this hotel, smoking and non smoking rooms are placed on different floors. This is very pleasant for guests. When I got out of the elevator, I was stunned by the view of the wooden hallway, despite the processed wood material. And when entering the room, quite pleasant. I like the concept of a separate bathroom with a toilet. I also love the TV module, very compact with complete jack. the design of the room and bathroom which is limited by glass is almost similar to hilton bandung, but different in room size. We can take a shower with hot water, but you should not immediately use the shower. Because when you open the faucet the water will first smell of iron, but after a while the smell disappears. I really like the under the bed which is very clean, without any dust though. Excellent. I really saw the housekeeping staff cleaning the room very well, good job. Thanks to Putra and Donna. Hopefully that achievement can be maintained Never bring durian into the room, if you don't want to be fined 1 million rupiah. The restaurant interior is quite interesting, lots of sofas. There is a separate smoking area. I feel the way of serving food is quite interesting, but this is not enough to make me interested in tasting all the food served. Usually I taste all the breakfast foods, maybe because they are too ordinary. Chicken noodles are delicious. The salad composition is complete, I love it. Omelette has been available since 6 am. Food for kids is quite interesting, there are cute decorated bakpao and there are 6 kinds of cereal. Restaurant staff are very friendly. Thank you to Dede who is always ready to help and Ratna who has a lovely smile. Besides the hotel there is Ciputra Mall, which is quite easy for guests when they need something or find something to eat.
MuhdFahrurraziJ
03 Feb 2020 -
I had a good stay at Novotel Pekanbaru. Rooms were well-maintained and very clean with all the standard amenities provided. Staff were all very helpful and friendly. Their breakfast spread was lovely too (local and International spread - lots of variety). I highly recommend this hotel for those looking for a place to stay in Pekanbaru. Thank you Novotel Pekanbaru!
Poh Soon C
29 Dec 2019 - Business
Just only a brief one night stay but had good rest and enjoyed the breakfast. Staff were courteous and helpful, room was clean and comfortable and had full facilities as usual. It's my preferred hotel in Pekanbaru
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