Novotel Samator Surabaya Timur, Surabaya
Novotel Samator Surabaya Timur, Surabaya
Novotel Samator Surabaya Timur, Surabaya
Novotel Samator Surabaya Timur, Surabaya
Novotel Samator Surabaya Timur, Surabaya
+ 140 others
Hotel

Novotel Samator Surabaya Timur

Kedung Baruk, Surabaya
Don't worry! This place added extra measures to ensure the cleanliness.
Body Temperature Check
Personal Protective Equipment
Cleaning & Disinfection
Social Distancing Rules
Sanitation Kits Availability

Reviews

Tiket
4.4
Bagus
From 121 reviews
Tripadvisor
From 189 reviews
The most helpful reviews
mia dianasari
06 Jul 2020 - Family
2.8/5
Sarapan disajikan scr prasmanan tanpa ada pilihan utk dimakan di kamar (dipacking). Dalam kondisi wabah seperti ini, tidak semua orang nyaman makan ramai2 didalam 1 ruangan. Datang jg bagasi tamu tdk disemprot disinfektan. No mobil sudah diminta waktu check in tp tdk diinput sehingga pada waktu mau keluar lokasi, harus kembali lagi ke resepsionis padahal sudah di loket karcis keluar 😓
septi ratnasari
06 Mar 2020 - Couple
5.0/5
Makanan dan pelayanan nya sangat bagus❤
catherine
03 Mar 2020 - Solo
5.0/5
Cocok untuk traveller bisnis, kawasannya cukup strategis, dan sangat bersih. Designnya sangat modern dan menu breakfast yang bervariasi. Ini perjalanan ketiga saya di novotel, dan akan selalu balik. Thanks
HH
07 Feb 2020 - Family
4.6/5
kami memilih hotel ini karena, dekat dengan tempat yang akan kami tuju yang tidak disukai buat saya pribadi , jauh dari pusat kota, biasanya sy menginap ditengah kota, kalau mau cari mini market sangat mudah sekali tetapi front office nya sangat ramah sekali
Nurul Hidayatulloh
01 Feb 2020 - Solo
4.6/5
Pelayanan memuaskan Menub breakfast juga oke
Location
Raya Kedung Baruk No.26-28, Kedung Baruk, Rungkut, Kota SBY, Jawa Timur 60298, Indonesia
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00-23:00
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Description

FAQ
What is the address of Novotel Samator Surabaya Timur?
Novotel Samator Surabaya Timur is located at Raya Kedung Baruk No.26-28, Kedung Baruk, Rungkut, Kota SBY, Jawa Timur 60298, Indonesia
What are the standard check-in & check-out times of Novotel Samator Surabaya Timur?
The standard check-in time at Novotel Samator Surabaya Timur is starting from 14:00-23:00 and the latest check-out time is at 12:00
What are the facilities available in Novotel Samator Surabaya Timur?
Facilities available in the hotel are (some may require extra charges):
  • tiket CLEAN
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
Does Novotel Samator Surabaya Timur have a swimming pool?
Yes, Novotel Samator Surabaya Timur does have a swimming pool.
Faciliies
Popular Facilities
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Wheelchair Access
Sports, Spa & Recreations
Solarium
Fitness facilities
Outdoor pool
Pets
Pets not allowed
Pets allowed
Kids Facilities
Baby cot
Babysitting or childcare
 

Reviews

4.4
Bagus
From 121 reviews
Kebersihan
4.6
Fasilitas
4.6
Lokasi
4.1
Layanan
4.3
Kepantasan harga
4.4
Pasangan
24
Keluarga
68
Solo
26
Grup
3
Liburan
79
Bisnis
28
Medis
1
Lainnya
13
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Reviews with photos
mia dianasari
06 Jul 2020 - Family
2.8/5
Sarapan disajikan scr prasmanan tanpa ada pilihan utk dimakan di kamar (dipacking). Dalam kondisi wabah seperti ini, tidak semua orang nyaman makan ramai2 didalam 1 ruangan. Datang jg bagasi tamu tdk disemprot disinfektan. No mobil sudah diminta waktu check in tp tdk diinput sehingga pada waktu mau keluar lokasi, harus kembali lagi ke resepsionis padahal sudah di loket karcis keluar 😓
septi ratnasari
06 Mar 2020 - Couple
5.0/5
Makanan dan pelayanan nya sangat bagus❤
catherine
03 Mar 2020 - Solo
5.0/5
Cocok untuk traveller bisnis, kawasannya cukup strategis, dan sangat bersih. Designnya sangat modern dan menu breakfast yang bervariasi. Ini perjalanan ketiga saya di novotel, dan akan selalu balik. Thanks
HH
07 Feb 2020 - Family
4.6/5
kami memilih hotel ini karena, dekat dengan tempat yang akan kami tuju yang tidak disukai buat saya pribadi , jauh dari pusat kota, biasanya sy menginap ditengah kota, kalau mau cari mini market sangat mudah sekali tetapi front office nya sangat ramah sekali
Nurul Hidayatulloh
01 Feb 2020 - Solo
4.6/5
Pelayanan memuaskan Menub breakfast juga oke
VA
27 Jan 2020 - Family
5.0/5
Pelayanan hotel, kebersihan, fasilitas hotel sangat istimewa😍
Karina Kusumadewi
09 Jan 2020 - Family
5.0/5
Hotelnya bagus banget, mewah dan sangat lengkap. Ada Playground buat anak kecil yang bikin anak-anak nyaman bermain. ada gazebo untuk nongkrong bersama dengan view yang bagus, kolam renangnya bersih dan penataan kolam renang yang bagus dan instagramable. Dan yang paling penting adalah kamarnya luas, bersih, lengkap dan sangat nyaman dan makanannya sangat lezaat dan lengkap.. pokoknya nyaman banget nginap diihotel ini. recomended bangeett hotelnyaa.
AU
22 Apr 2019 - Family
5.0/5
Fasilitas hotel lengkap serta kamar bagus, bersih dan nyaman. Menu breakfast beragam dan sangat enak sekali. Staf ramah dan sangat membantu. Play kids dan swimming poll ada dilantai 5 yang semuanya awesome. Pasti kembali kesini bersama anak2.
Soevy nuril haruroh
23 Jan 2021 - Family
4.6/5
Check in and check out cepat, pelayanannya memuaskan, semua pesananuntuk dikamar disediakan sebelum masuk kamar , ada kue ucapan annyveesarry .... ahhh pasti balik kesini lg
AI
21 Jan 2021 - Couple
2.8/5
sarapan kurang oke pelayanan kurang bagus
4.0
From 189 reviews
Cleanliness
4.5
Rooms
4.5
Location
3.5
Service
4.0
Value
4.5
Couples
28
Family
56
Solo travel
10
Friends getaway
9
Business
61
thaliasugita
20 Jan 2021 -
I have a staycation with my family for 1 nights on 16th January 2021. The hotel and room interior are very nice, however what makes me very disappointed is on their safety protocol. My family and I were having a dinner on the 5th floor (Damsole Pool Bar) and the server wear no mask at all (even when talking to customer including me). My mom had admonished her once but she did not wear her mask again when we ask for bill. She also had a conversation with another customers with no mask at all (no one told the customer to wear the mask). What makes me disappointed more is that our drink were prepared in front of the customers who were talking with no mask with her. Not only that, when i had a breakfast, I found a hair on the food. Accor hotel and Novotel always been my first choice for every trip. But this occurrence made me uncomfortable as an Accor member.
WillyOctavianus
12 Jan 2021 - Business
Novotel has been a standard of how I choose a hotel. All love and standards started with Novotel Semarang long-long time ago, to the moment where almost all of the staffs know who I am. I tried Novotel Ngagel Surabaya some years ago... this one not that bad, but not quite "Novotel". Last week I stayed on Novotel Samator Surabaya for the first time. Two nights. I changed room after the first night because of the shower problem. Not so big deal problem, and they helped to move my stuffs into the new room anyway. "What dissatisfied me in this hotel?", "What failed me this time?". Nothing. I could not complain about anything. You have high standard as always, Novotel... Keep it up!
alexlee988
12 Jan 2021 -
I stayed at the Novotel room suite room there are red stains on the blankets and mattress sheets when it was replaced it turned out that there was the same thing the third time it was replaced and just clean the quality of the very black towels is not suitable for a 4 star hotel for access to the side door of the hotel to the car park lift is very easy to access but is often locked only open when it rains I was locked at night without notification from the security guard for the security guard there is no friendly and smile for the room because I chose the suite, of course it was spacious and spacious but my bathroom window leaks when it rains room 2105
violitaenes93
06 Jan 2021 - Couples
Have been staycation at Novotel samator surabaya for about 1 night at suite room. The room waz amazing , clean , spacious and there is bathtub with city view . Service is good, especially thank you for Dhika as guest service agent who treat us fast responsen and helpfull. Breakfast is good and various.Ofc will coming back soon! :)
hwib16
25 Dec 2020 - Family
Professional helps of ms. Maria from the front desk made our stay wonderful. Nice room with health procedure checked in, also well arranged breakfast. Keep up be a clean and comfy hotel. Merry Christmas
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