Pulau Ayer Resort & Cottages, Central Jakarta
Pulau Ayer Resort & Cottages, Central Jakarta
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Villa

Pulau Ayer Resort & Cottages

Sawah Besar, Central Jakarta

Reviews

Tripadvisor
From 70 reviews
The most helpful reviews
_wjane_justine
31 Jul 2018 - Family
Had a family gathering over a weekend in July 2018. Overall the trip was good and we had a pleasant stay due to friendly and excellent service offered. It took me less than half an hour to get the necessities from the room service. Food is also great. However, the tap water is rather salty and somewhat greasy, but safe for shower. I would recommend people visiting the island.
a87muhanna
30 Aug 2018 - Couples
I went to Ayer island . And the island is very beautiful with amazing touches on it done by the resort. The disappointing point was the room itself, not clean at all with bedsheets having stanes on them. The toilet smells like urine even before using it. It was disappointing experience cause we were planning to stay the night over it . the moment I saw the room we just packed our stuff and and asked them to ship us back. However, the island is super pretty. Definitely must go destination but no sleepover for me please.
Stephanie T
22 Aug 2018 - Family
I booked for 2 pax room and marketing lady said I need to pay boat for my 2.5 yo daughter, cost me 2.9 mio only for 1 night overstay. She told me to stand by at Marina at 7.30 for boat at 8 am because she said boat at 9 is booked by group. Turns out our name even not listed, and i need to show the receipt (although the guy didn't really see it), and until 8.30 the boat didn't departed. When I ask, they said only 1 boat going at 9, I was like WTF?! My daughter was getting up in the morning only to stood up at marina for almost 2 hours (we arrived at 7). Then when i contacted the marketing woman, she is making excuses there is another group coming so arrangement changed (I didn't see any group coming so the excuse was weird). Anyway she promised me to give a room to rest at the island, and when I arrived the reception guy didn't know anything about it until I shown our chat so he said they will prepare the room and call my name. When the room is ready, I went to the reception and I was surprised they asked me to pay the boat for my daughter! I said, I have paid for it, should I call the marketing woman? Then he was just "okay that's fine" When I asked the marketing woman, why their communication was so bad?! They should have sent the receipt what the guest had paying for so they don't need to ask over and over again! Other than this, the staffs here trying to be polite and greet you. But unfortunately second day was ruined when I have checked out and waiting for my daughter playing at the park, the pool guy asking what is my room number? I was like "why are you asking, I have checked out and given my room key". I think he is thinking that we stole the pool towel, in which my husband had returned earlier in the morning. It's a shame, when you're paying 2.9 mio for a night you are expecting to get professional treatment and not treated like a thief all the time.
Roam44441901065
10 Oct 2019
It is a tiny little island with an amazing and friendly staff. The food is fabulous, the view is gorgeous. It is a perfect place for couples who want to do nothing or families with young children. The water is clear and the scenery is breathtaking. The best part of the experience is the proximity to Jakarta, only 30 minutes. I would not recommend Pulau Ayer for those who are looking for action as the island does not offer snorkelling, scuba diving or other adventurous activities. As I mentioned previously this place is perfect for unwinding and, chilling and relaxing.
Ferry A
23 Oct 2019
I spent 1 night (2 days) with a group of friends 2 weeks ago. All over the island, particularly the beach, is extremely filthy. Garbage consisting of dirts, plastic bottles and bags are washed ashore. The room is not well cleaned. The flushed water from toilet bowl bounced back into the bathroom. The water is yellowish. The food was probably reheated left-over. The air-conditioner inside the bedroom was just not functioning well. It blew warm air.
Location
JL KH SAMANHUDI, KREKOT, 47-49
maps
1
Night

About Accommodation

Description

FAQ
What is the address of Pulau Ayer Resort & Cottages?
Pulau Ayer Resort & Cottages is located at JL KH SAMANHUDI, KREKOT, 47-49
What are the facilities available in Pulau Ayer Resort & Cottages?
Facilities available in the hotel are (some may require extra charges):
  • Parking
  • AC
  • Children Facility
Facilities
Popular Facilities
Parking
AC
Children Facility
Sports, Spa & Recreations
Volleyball
Jet ski
Beach volleyball
Surfing
Beach sun loungers
Cycling / mountain biking
Basketball
Public Facilities
Air conditioning
Designated smoking areas
Pets
Pets allowed
 

Reviews

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Let’s book this accommodation and leave a review after your stay.
4.0
From 70 reviews
Cleanliness
4.0
Rooms
3.5
Location
4.0
Service
4.0
Value
3.5
Couples
12
Family
27
Solo travel
2
Friends getaway
11
Business
8
_wjane_justine
31 Jul 2018 - Family
Had a family gathering over a weekend in July 2018. Overall the trip was good and we had a pleasant stay due to friendly and excellent service offered. It took me less than half an hour to get the necessities from the room service. Food is also great. However, the tap water is rather salty and somewhat greasy, but safe for shower. I would recommend people visiting the island.
a87muhanna
30 Aug 2018 - Couples
I went to Ayer island . And the island is very beautiful with amazing touches on it done by the resort. The disappointing point was the room itself, not clean at all with bedsheets having stanes on them. The toilet smells like urine even before using it. It was disappointing experience cause we were planning to stay the night over it . the moment I saw the room we just packed our stuff and and asked them to ship us back. However, the island is super pretty. Definitely must go destination but no sleepover for me please.
Stephanie T
22 Aug 2018 - Family
I booked for 2 pax room and marketing lady said I need to pay boat for my 2.5 yo daughter, cost me 2.9 mio only for 1 night overstay. She told me to stand by at Marina at 7.30 for boat at 8 am because she said boat at 9 is booked by group. Turns out our name even not listed, and i need to show the receipt (although the guy didn't really see it), and until 8.30 the boat didn't departed. When I ask, they said only 1 boat going at 9, I was like WTF?! My daughter was getting up in the morning only to stood up at marina for almost 2 hours (we arrived at 7). Then when i contacted the marketing woman, she is making excuses there is another group coming so arrangement changed (I didn't see any group coming so the excuse was weird). Anyway she promised me to give a room to rest at the island, and when I arrived the reception guy didn't know anything about it until I shown our chat so he said they will prepare the room and call my name. When the room is ready, I went to the reception and I was surprised they asked me to pay the boat for my daughter! I said, I have paid for it, should I call the marketing woman? Then he was just "okay that's fine" When I asked the marketing woman, why their communication was so bad?! They should have sent the receipt what the guest had paying for so they don't need to ask over and over again! Other than this, the staffs here trying to be polite and greet you. But unfortunately second day was ruined when I have checked out and waiting for my daughter playing at the park, the pool guy asking what is my room number? I was like "why are you asking, I have checked out and given my room key". I think he is thinking that we stole the pool towel, in which my husband had returned earlier in the morning. It's a shame, when you're paying 2.9 mio for a night you are expecting to get professional treatment and not treated like a thief all the time.
Roam44441901065
10 Oct 2019 -
It is a tiny little island with an amazing and friendly staff. The food is fabulous, the view is gorgeous. It is a perfect place for couples who want to do nothing or families with young children. The water is clear and the scenery is breathtaking. The best part of the experience is the proximity to Jakarta, only 30 minutes. I would not recommend Pulau Ayer for those who are looking for action as the island does not offer snorkelling, scuba diving or other adventurous activities. As I mentioned previously this place is perfect for unwinding and, chilling and relaxing.
Ferry A
23 Oct 2019 -
I spent 1 night (2 days) with a group of friends 2 weeks ago. All over the island, particularly the beach, is extremely filthy. Garbage consisting of dirts, plastic bottles and bags are washed ashore. The room is not well cleaned. The flushed water from toilet bowl bounced back into the bathroom. The water is yellowish. The food was probably reheated left-over. The air-conditioner inside the bedroom was just not functioning well. It blew warm air.
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