From initial booking although an isolation stay. I was greeted by Heroe from reservation whilst in the UK, he handled all from start to finish. Upon arrival met by Bellboy Ali who took me to my room!!
Great room service speaking with Tri Suci, very helpful indeed considering there was an isolation menu that one could download "QR"
I would recommend staying here, even though I was room bound for the duration!
Two PCR's were handled first upon arrival and on the fifth day with Ms. Gina.
There has been some name dropping in this review, credit given where credit is deserved!!!