Ratu Hotel Serang, Serang
Ratu Hotel Serang, Serang
Ratu Hotel Serang, Serang
Ratu Hotel Serang, Serang
Ratu Hotel Serang, Serang
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Resort

Ratu Hotel Serang

Sumur Pecung, Serang

Reviews

Tripadvisor
From 104 reviews
The most helpful reviews
Eko_Desri
24 Oct 2020 - Business
Arriving at around 6 pm on 23 Oct 2020 after long drive, I expected to have warm welcome as 4 star hotel, but in fact, there was no body at front desk so I rang the bell. A man with blue batik showed up after a while with no enthusiasm, no apology but showing unfriendly gesture and voice. Moreover when I requested to unite the twin beds, he was even more unhappy. The room was too old with so many spots on furnitures and sheets. We ordered 2 fresh juices less sugar, the juices came after we fell a sleep, taking so long time. A better mood came when we got breakfast, a waitress named UTARI was so friendly and helpful. Overall, not really recommended hotel!
ikakristi
21 Jan 2020 - Family
Nice view from balcony.. Clean room.. Delicious and variant breakfast.. Friendly staff.. Restaurant at pool side very cozy.. I enjoyed my stay vacation here.. And for your information, there is a little play ground at the lobby.. my child enjoyed play there.. Recommended Hotel for stay.. We will choose this hotel, next visit.. Thank u so much..
tgggt
21 Dec 2019 - Business
As with almost everywhere in Indonesia the staff were very friendly and eager to help. The GM even came to greet visitors at breakfast. The public area and pool were nice, and the breakfast had a reasonable selection and variety. The rooms were sufficiently comfortable but a little worn, especially the bathroom. The room sizes were not large.
sriariyani19
25 Aug 2019 - Family
pelayanan ramah, high respond when there is trouble especially by Mr.Angga, housekeeping jujur saat dompet tertinggal di kamar, good coordination among staffs, excellent service and delightful bbq dinner, especially by mr Jajan.
Zakariaavi
01 Aug 2019 - Business
Very nice hotel, spacious room, the gm pak Aditya Maulana is very welcome, staff are friendly and helpful, good service, swimming pool is great n awsome, recommended hotel to stay when coming to serang ..... 👍
Location
Jl. KH. Abdul Hadi No. 66 Serang - Banten
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Description

FAQ
What is the address of Ratu Hotel Serang?
Ratu Hotel Serang is located at Jl. KH. Abdul Hadi No. 66 Serang - Banten
What are the standard check-in & check-out times of Ratu Hotel Serang?
The standard check-in time at Ratu Hotel Serang is starting from 14:00 and the latest check-out time is at 12:00
What are the facilities available in Ratu Hotel Serang?
Facilities available in the hotel are (some may require extra charges):
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
Does Ratu Hotel Serang have a swimming pool?
Yes, Ratu Hotel Serang does have a swimming pool.
Faciliies
Popular Facilities
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Airport Transfer
Sports, Spa & Recreations
Outdoor pool
Garden
Public Facilities
Elevator/lift
Restaurant
ATM/banking
Designated smoking areas
Hotel Services
Safe-deposit box at front desk
Luggage storage
Express check-in
24-hour front desk
Dry cleaning/laundry service
Multilingual staff
Concierge services
 

Reviews

Oops, there are no reviews yet
Let’s book this accommodation and leave a review after your stay.
3.5
From 104 reviews
Cleanliness
3.5
Rooms
3.0
Location
3.5
Service
3.5
Value
3.0
Couples
6
Family
27
Solo travel
7
Friends getaway
5
Business
54
Eko_Desri
24 Oct 2020 - Business
Arriving at around 6 pm on 23 Oct 2020 after long drive, I expected to have warm welcome as 4 star hotel, but in fact, there was no body at front desk so I rang the bell. A man with blue batik showed up after a while with no enthusiasm, no apology but showing unfriendly gesture and voice. Moreover when I requested to unite the twin beds, he was even more unhappy. The room was too old with so many spots on furnitures and sheets. We ordered 2 fresh juices less sugar, the juices came after we fell a sleep, taking so long time. A better mood came when we got breakfast, a waitress named UTARI was so friendly and helpful. Overall, not really recommended hotel!
ikakristi
21 Jan 2020 - Family
Nice view from balcony.. Clean room.. Delicious and variant breakfast.. Friendly staff.. Restaurant at pool side very cozy.. I enjoyed my stay vacation here.. And for your information, there is a little play ground at the lobby.. my child enjoyed play there.. Recommended Hotel for stay.. We will choose this hotel, next visit.. Thank u so much..
tgggt
21 Dec 2019 - Business
As with almost everywhere in Indonesia the staff were very friendly and eager to help. The GM even came to greet visitors at breakfast. The public area and pool were nice, and the breakfast had a reasonable selection and variety. The rooms were sufficiently comfortable but a little worn, especially the bathroom. The room sizes were not large.
sriariyani19
25 Aug 2019 - Family
pelayanan ramah, high respond when there is trouble especially by Mr.Angga, housekeeping jujur saat dompet tertinggal di kamar, good coordination among staffs, excellent service and delightful bbq dinner, especially by mr Jajan.
Zakariaavi
01 Aug 2019 - Business
Very nice hotel, spacious room, the gm pak Aditya Maulana is very welcome, staff are friendly and helpful, good service, swimming pool is great n awsome, recommended hotel to stay when coming to serang ..... 👍
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