Arriving at around 6 pm on 23 Oct 2020 after long drive, I expected to have warm welcome as 4 star hotel, but in fact, there was no body at front desk so I rang the bell.
A man with blue batik showed up after a while with no enthusiasm, no apology but showing unfriendly gesture and voice. Moreover when I requested to unite the twin beds, he was even more unhappy.
The room was too old with so many spots on furnitures and sheets.
We ordered 2 fresh juices less sugar, the juices came after we fell a sleep, taking so long time.
A better mood came when we got breakfast, a waitress named UTARI was so friendly and helpful.
Overall, not really recommended hotel!