I would like to share during i stayed at Neo Hotel in Puri Indah Jakarta more than a month. I found an incredible service and i never seens before also all the hotel's staffs are very friendly and helpful. I very hard to reach out their weakness, just one word which is "excellent". I should say sorry, i did several "try out" with yours. Just wanted to know whether i worth to stay or not. I tried out and intended to leave some cash (consider big amount) in my room and asked housekeeping to clean up my room daily. But my cash is never lost. Second, another day i tried out to leave my smartphone in my room also never lost and my smartphone's position is still the same position instead. Third, i have "pretended and over acted" when i and my dad were back to Neo Hotel. I acted like very busy and look for wheelchair, and Tika as a front office is very active also super fast act. She was very quickly took a weelchair for my dad. Fourth, Aris as F&B department is smart and very good memory. He knows and remember if my dad each morning must be drink coffee and half boil egg before have a main course. My mum is always request "Soto Ayam Medan" to her room. Aris is almost each day deliver food for my mum with quick timing. He also will give several ways and better service to us. Abi and Indah (Housekeeping) are routine clean up our rooms, especially must be thanksful to Indah. She knows i love to have more coffee in my room. She gave and dropped more nescafe coffee. You are really make my day. Last, Pak Herman (Security). Halo Pak Herman, we miss you. You are always open the door for us. Especially i too often back and for hotel but he never tire open the door. Thank you very much, you have an excellent service.
To Pak Benny, my dad is so happy when he saw a little gift from you. Recently, my dad needs more glass to some drinks. Your cookies is damn yummy. Please give us more.. haha..
In conclusion, all the hotel's staffs are an excellent and incredible service. Sorry i couldn't mention all your name one by one. You guys were did a very good job. Specially Tika (FO) and Aris (F&B) are deserve train to work at 5* International Aston Archipelago Hotels. I wish you (Tika and Aris) have a better career, you guys are very energetic and powerful service. For further i am sure will come back and see you again. Once again, thank you Neo Hotel Puri Indah. I love you guys.