Shangri-La Hotel - Jakarta, Central Jakarta
Shangri-La Hotel - Jakarta, Central Jakarta
Shangri-La Hotel - Jakarta, Central Jakarta
Shangri-La Hotel - Jakarta, Central Jakarta
Shangri-La Hotel - Jakarta, Central Jakarta
+ 218 others
Hotel

Shangri-La Hotel - Jakarta

Tanah Abang, Central Jakarta

Reviews

Tiket
4.7
Fantastic
From 132 reviews
Tripadvisor
From 2.568 reviews
The most helpful reviews
KS
11 Mar 2020 - Family
5.0/5
So many choices of breakfast. From kids to adults. Very recommended. But too bad when we stayed there the jacuzi and the hot pool are closed during the corona virus issue.
Reza Fakhrizal
05 Jan 2020 - Family
4.8/5
Nginep di hotel ini buat kami yang punya 3 krucils seakan manjain mereka di tempat bermain air terbuka, bahkan breakfastnya juga punya sajian khusus buat anak²... Yaaah, secara umum seperti Shangri-La di negara² lain, harga menentukan apa yang akan kalian dapat...
Ratnawati Maitreya
05 Jan 2020 - Family
5.0/5
Kita nginepnya pas xmas eve, club room, rame bgt pas check in tapi langsung diarahkan check in khusus di lantai club, service nya ramah bgt, ada free xmas cookies, balon, dll buat entertain anak sy. Breakfastnya sgt puas, meskipun crowded, tapi makanan di refill dengan cepat, pilihan buanyak bgt, area bfast pun sgt luas. Poolnya bikin anak sy happy, sejenis mini waterbom. Great stay, thanks Shangri-la !
Yennie Aprilia Setiawan
22 Nov 2020 - Family
4.6/5
sarapan nya enak, kamar nya bersih. kolam nya menyenangkan ada mainan anak2. protokol covid dijalankan dengan baik. dikasi buah gratis di kamar. late check out sd jam 14. overall ok semua
KS
29 Oct 2020 - Family
4.8/5
Hotel fav keluarga karena kolam renangnya yg cukup besar, ada bagian khusus anak2, halaman besar dan bagus, makanan enak. servis sangat memuaskan. saya bawa sepeda dan rantainy putus, pak satpam sampai bersusah2 membetulkannya tanpa saya minta, sungguh pelayanan yg luar biasa!
Location
Kota BNI,JL. Jend. Sudirman Kav. 1
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
2 PM
Check-out time:
noon
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of Shangri-La Hotel - Jakarta?
Shangri-La Hotel - Jakarta is located at Kota BNI,JL. Jend. Sudirman Kav. 1
What are the standard check-in & check-out times of Shangri-La Hotel - Jakarta?
The standard check-in time at Shangri-La Hotel - Jakarta is starting from 2 PM and the latest check-out time is at noon
What are the facilities available in Shangri-La Hotel - Jakarta?
Facilities available in the hotel are (some may require extra charges):
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
Does Shangri-La Hotel - Jakarta have a swimming pool?
Yes, Shangri-La Hotel - Jakarta does have a swimming pool.
Faciliies
Popular Facilities
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Sports, Spa & Recreations
Water park
Snack bar/deli
Fitness
Spa treatment room(s)
Fitness facilities
Aerobics
Tennis
Outdoor pool
Garden
Health club
24-hour fitness facilities
Children's pool
Pets
Pets not allowed
No pets or service animals allowed
Pets allowed
Kids Facilities
Babysitting or childcare (surcharge)
 

Reviews

4.7
Fantastic
From 132 reviews
Cleanliness
4.8
Facilities
4.7
Location
4.7
Service
4.7
Value for money
4.5
Couple
7
Family
101
Solo
21
Group
3
Vacation
114
Business
6
Others
12
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Reviews with photos
KS
11 Mar 2020 - Family
5.0/5
So many choices of breakfast. From kids to adults. Very recommended. But too bad when we stayed there the jacuzi and the hot pool are closed during the corona virus issue.
Reza Fakhrizal
05 Jan 2020 - Family
4.8/5
Nginep di hotel ini buat kami yang punya 3 krucils seakan manjain mereka di tempat bermain air terbuka, bahkan breakfastnya juga punya sajian khusus buat anak²... Yaaah, secara umum seperti Shangri-La di negara² lain, harga menentukan apa yang akan kalian dapat...
Ratnawati Maitreya
05 Jan 2020 - Family
5.0/5
Kita nginepnya pas xmas eve, club room, rame bgt pas check in tapi langsung diarahkan check in khusus di lantai club, service nya ramah bgt, ada free xmas cookies, balon, dll buat entertain anak sy. Breakfastnya sgt puas, meskipun crowded, tapi makanan di refill dengan cepat, pilihan buanyak bgt, area bfast pun sgt luas. Poolnya bikin anak sy happy, sejenis mini waterbom. Great stay, thanks Shangri-la !
Yennie Aprilia Setiawan
22 Nov 2020 - Family
4.6/5
sarapan nya enak, kamar nya bersih. kolam nya menyenangkan ada mainan anak2. protokol covid dijalankan dengan baik. dikasi buah gratis di kamar. late check out sd jam 14. overall ok semua
KS
29 Oct 2020 - Family
4.8/5
Hotel fav keluarga karena kolam renangnya yg cukup besar, ada bagian khusus anak2, halaman besar dan bagus, makanan enak. servis sangat memuaskan. saya bawa sepeda dan rantainy putus, pak satpam sampai bersusah2 membetulkannya tanpa saya minta, sungguh pelayanan yg luar biasa!
muhammad rafi al haq
12 Jul 2020 - Family
4.6/5
nice place for family staycation
WW
30 May 2020 - Family
5.0/5
Spacious room. Good ambience. Excellent service.
CD
02 Feb 2020 - Family
5.0/5
Kamarnya luas, sangat sound proof. Kasur nya nyaman dan luas. Kolam renang besar dan banyak aktivitas untuk anak2. Banyak makanan di sekitaran yg bisa dijangkau.
AS
05 Jan 2020 - Family
5.0/5
Liburan tahun baru sama keluarga
MK
04 Jan 2020 - Family
4.2/5
Overall ok
4.5
From 2.568 reviews
Cleanliness
4.5
Rooms
4.5
Location
4.0
Service
4.5
Value
4.0
Couples
209
Family
468
Solo travel
154
Friends getaway
168
Business
1.4K
O6132RVdm
24 Nov 2020 - Family
It has been a really great stay in Shangrila Hotel. We got 2 rooms with connecting door n their service were really nice. Breakfast was great n we got birthday suprise cake for husband. Thank you Septi n friends for sing us the birthday song. It was a lovely stay.
Desiised
22 Nov 2020 - Family
stayed at Shangri-la Jakarta for my little family vacation. opted for club horizon room. It has dedicated check in lounge. check in was smooth, all staff at horizon lounge was very friendly and attentive. we requested for a tent set up at our room for our son. My son was so delighted! thank you!
Angky T
22 Nov 2020 - Family
We had so much fun during our stay. The staffs were so friendly and very helpful. We requested a late check out at 8pm and they complied with it without much hassle. The protocol during covid-19 was very strict that we felt safe and almost forgot there were no covid-19! Upon our check in at the horizon club floor I was guided by Arthur and I requested a small surprise bday sweets for my daughter and we got more than a small surprise. 3 plates full of cakes n sweets also a sweet bday card that she kept as a keepsake. Overall we were truly satisfied with our stay and I would give their service a 10 stars!!
TanakaS019
13 Nov 2020 - Family
This is my first time staying here at shangrila jakarta. It was bit crowded but I was escorted to the reception by lady in red, she waited with me until someone is there to assist me, she made sure the queue is handled properly. Thank you Ms. Kim. It was very kind of you to assist me and my family until we have checked-in. She also noticed my son's birthday and send birthday cake to our room with card. The hotel is marvelous and spacious. I will be soon back again for another staycation 🥳🥳 thank you ms. kim for making our experience special.
Iman P
11 Nov 2020 -
Me and my family booked a room for 2 nights, though I only stayed here on the first night. Let me tell you the bad experienced first. I arrived to the hotel after my family did. I went straight to the pool where they were hanging out. But I was stopped by the lady in the front, I don't remember the first thing she said but I told her that I was there looking for my family. She asked me about my room number and I said I don't know because I was just arrived, then she made such face and said that so she couldn't know if I'm their guess or not. That's stupid and disrespectful, I've already told her that I'm a guess yet she didn't buy it. I was very very offended by the treatment I received. I don't know what caused her to stopped me like that, was it my outfit (i was wearing tshirt, shorts, and a backpack) or simply because of my face doesn't look like that I belong there???? Despite the first offensive experience, the whole stay was very nice. Room was big, modern, and clean. The menu for in room dining is online (with a barcode) that's a great thing especially during this time. Bathroom was spacious, particularly the shower was strong and had no problem with the hot water. I didn't manage to have a breakfast during my stay but I had dinner in Satoo. It was nice, they had wide variety of food. But the table seating was not so far from each other, the lady sitting next to our table coughed several times and I was afraid that the droplet could get onto our table. Swimming pool was huge with 3 options. For the baby, the kids, and the adults. The water was clear and I saw that it's cleaned daily, two thumbs up for that. The shower room was nice, even the shower was as strong as the one in the room! Staffs were also very friendly, the security guy in the front of the building and the one close to the pool. Also people who was in the scooter parking lot were nice to me. Besides the lady in front of the pool, the gate security in front of the school wasn't helpful, I asked him where to put my scooter but he said nothing and just pointing. The security in the front though was more helpful, he told me exactly where to put my scooter. Overall, I'd go back to this hotel again anytime soon, I just hope that I won't be treated like that again in the pool. Again, it was very offensive and I took it personally.
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