Hotel

Sheraton Bandara Hotel

Grogol Petamburan, West Jakarta

Review

Tripadvisor
Dari 875 review
Review yang paling membantu
427galiyas
02 Jun 2021 - Business
I was visiting for business purposes and was met in the airport by professional front office personnel Jordy. Good job, very polite and friendly! He made sure I am safe, introduced to local regulations about COVID-19 and told me more about the hotel and what I can and can not use during my quarantine.
poa138
14 Jun 2021
I stayed in this hotel during my quarantine of 5 days. Would love to thank to the Bandara Int'l Hotel staff for being so professional, helpful and assisting in any way! From first point you meet hotel staff at airport, smooth passing through checking points - as they prepare all papers and shows to the airport security till checking-out! Food was delicious and always on time, as you may schedule your meals with room service. But above all is fantastic scenery, garden, lake that lash all comments about rooms being old and need refurbishment! Rooms are large and comfortable.. I'll definitely recommend this hotel to my friends, especially to those in transfer to Bali or other destination, as hotel is only 10 minutes away from Airport terminals..
Plsylka
15 May 2021
Even stayed only for couple hours but it morethan enough, renovated is a must, unsmooth checked out, poor shuttle service, late for 30 minutes even in the midnight and empty road and they offered taxi as replacement to avoid missing flight, even staff said every 30 minutes better stand by one hour before to avoid missing flight, the only good value was distance near by the aiport.
orangedesk262
16 Jun 2021 - Business
Several issues found. The room was quite dirty, including the fridge, sheets, pillow cases, etc. The cold water tap didnt work and the engineer could not fix it. A bedroom bulb was broken upon arrival. A TV remote was missing. A required reservation barcode was not prepared in advance upon arrival, so was stuck at the airport. Staff was quite friendly though.
A3135OAtomr
26 Apr 2021 - Business
Room dusty. Room service asking what You want, but it doesn’t meter. You ordering not spicy food– but getting spicy. Ordering black tea – getting white tea. Asking well done – getting rare. WiFi working way to weak. Wrong choice for this price
Lokasi
Bandara Soekarno-HattaJakarta,Jakarta, Indonesia,
maps
1
Night

Tentang Akomodasi

Deskripsi

FAQ
What is the address of Sheraton Bandara Hotel?
Sheraton Bandara Hotel is located at Bandara Soekarno-HattaJakarta,Jakarta, Indonesia,

Review

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3.5
Dari 875 review
Cleanliness
3.5
Rooms
3.0
Location
4.0
Service
4.0
Value
3.5
Couples
162
Family
91
Solo travel
107
Friends getaway
39
Business
416
427galiyas
02 Jun 2021 - Business
I was visiting for business purposes and was met in the airport by professional front office personnel Jordy. Good job, very polite and friendly! He made sure I am safe, introduced to local regulations about COVID-19 and told me more about the hotel and what I can and can not use during my quarantine.
poa138
14 Jun 2021 -
I stayed in this hotel during my quarantine of 5 days. Would love to thank to the Bandara Int'l Hotel staff for being so professional, helpful and assisting in any way! From first point you meet hotel staff at airport, smooth passing through checking points - as they prepare all papers and shows to the airport security till checking-out! Food was delicious and always on time, as you may schedule your meals with room service. But above all is fantastic scenery, garden, lake that lash all comments about rooms being old and need refurbishment! Rooms are large and comfortable.. I'll definitely recommend this hotel to my friends, especially to those in transfer to Bali or other destination, as hotel is only 10 minutes away from Airport terminals..
Plsylka
15 May 2021 -
Even stayed only for couple hours but it morethan enough, renovated is a must, unsmooth checked out, poor shuttle service, late for 30 minutes even in the midnight and empty road and they offered taxi as replacement to avoid missing flight, even staff said every 30 minutes better stand by one hour before to avoid missing flight, the only good value was distance near by the aiport.
orangedesk262
16 Jun 2021 - Business
Several issues found. The room was quite dirty, including the fridge, sheets, pillow cases, etc. The cold water tap didnt work and the engineer could not fix it. A bedroom bulb was broken upon arrival. A TV remote was missing. A required reservation barcode was not prepared in advance upon arrival, so was stuck at the airport. Staff was quite friendly though.
A3135OAtomr
26 Apr 2021 - Business
Room dusty. Room service asking what You want, but it doesn’t meter. You ordering not spicy food– but getting spicy. Ordering black tea – getting white tea. Asking well done – getting rare. WiFi working way to weak. Wrong choice for this price
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