Sheraton Grand Jakarta Gandaria City Hotel, South Jakarta
Sheraton Grand Jakarta Gandaria City Hotel, South Jakarta
Sheraton Grand Jakarta Gandaria City Hotel, South Jakarta
Sheraton Grand Jakarta Gandaria City Hotel, South Jakarta
Sheraton Grand Jakarta Gandaria City Hotel, South Jakarta
+ 140 lainnya
Hotel

Sheraton Grand Jakarta Gandaria City Hotel

Kebayoran Lama, South Jakarta

Review

Tiket
4.6
Fantastic
Dari 73 review
Tripadvisor
Dari 596 review
Review yang paling membantu
TF
30 Oct 2020 - Family
4.2/5
Ukuran tempat tidur twinbed nya sangat besar diatas rata2 hotel lain, suasana kamar juga bagus. Fasilitas hotel cukup bagus, kalau bisa disediakan playground buat anak2. Rasa makanan sarapan cukup enak, paling saya suka rasa nasi gorengnya enak bgt, untuk variasi makanan nasional kurang, cm ada nasi liwet hari itu. Pelayanan crew saat check in dan di restoran bagus sekali, ramah dan cekatan. Untuk amenities di kamar mandi cukup tetapi kalo buat bintang 5 masih kurang lengkap, pelayanan house keeping cepat, tanggap dan bagus. Sayangnya waktu chek in sy diminta uang deposit untuk fasilitas kamar mini bar tetapi pas masuk kamar tidak ada/tidak tersedia dan dan waktu chek out sy minta direfund depositnya harus tunggu 14 hari kerja... apa seperti itu ya ??!
BR
27 Dec 2019 - Solo
3.4/5
malam pertama saya pesan melalui aplikasi tiket.com dengan harga normal. hari berikut nya saya pesan lagi melalui aplikasi tiket.com. nah yang sy bingung, di hari pertama saya mendapatkan 2 kupon sarapan. hari berikut nya cuma 1 kupon, apakah karena ahri kedua sy pesan menggunangkan promo dr tiket.com? sy coba tanya ke resepsionis kenapa cuma 1 kupon, jawabannya tergantung cara pemesanannya. jd kalau menggunakan promo jatah sarapan saya dikurangi 1 gitu??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Ade Gunawan Manurung
13 Aug 2020 - Family
5.0/5
Pelayanan Resepsionisnya sangat ramah Karyawan Restonya juga ramah2nya Cuma karna Adanya Covid-19 ini Sarapannya tidak Prasmanan ya Tapi sistem pesan, kita tentukan dulu pesanan kita sesuai menu yang ada, kemudian akan diantar oleh karyawan restonya Overall Bagus Terima kasih Sheraton Grand Gancit Jaksel
RP
01 Nov 2020 - Family
4.8/5
staycation 2 malam, puas, pelayanan bagus. definitely will back soon.. lokasi yg menyatu dgn Mall memudahkan utk cari makan dan belanja.
Adelena Anwar
09 Dec 2020 - Family
4.6/5
Hotel ini membuat kita merasa nyaman dan betah. Pelayanan yang santun, ramah dan sangat menolong mulai dari security, reception, in room dining, restoran .. awesome! Setiap menelpon selalu dijawab dengan ramah dan membantu memberi solusi Restoran diatur jam kunjungan agar tidak ada penumpukan tamu. Makanan diatur dan disajikan untuk mengikuti protokoler antisipasi Covid19 Makanan semua lezat Menyatu dengan pusat perbelanjaan Selalu senang dan ingin kembali menginap di hotel ini Bravo !
Lokasi
Jl. Sultan Iskandar Muda,Kebayoran Lama
maps
1
Night

Tentang Akomodasi

Waktu check-in & check-out
Waktu check-in:
-
Waktu check-out:
noon
Mau check-in lebih awal? Atur waktu check-in dengan pihak akomodasi.

Kebijakan

Deskripsi

FAQ
What is the address of Sheraton Grand Jakarta Gandaria City Hotel?
Sheraton Grand Jakarta Gandaria City Hotel is located at Jl. Sultan Iskandar Muda,Kebayoran Lama
What are the standard check-in & check-out times of Sheraton Grand Jakarta Gandaria City Hotel?
The latest check-out time is at noon
What are the facilities available in Sheraton Grand Jakarta Gandaria City Hotel?
Facilities available in the hotel are (some may require extra charges):
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
Does Sheraton Grand Jakarta Gandaria City Hotel have a swimming pool?
Yes, Sheraton Grand Jakarta Gandaria City Hotel does have a swimming pool.
Fasilitas
Fasilitas Populer
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Sports, Spa & Recreations
Free pool cabanas
Fitness facilities
Outdoor pool
Fitness room
Snack bar/deli
Golf course on site
Pool sun loungers
Garden
Children's pool
Pets
Pets allowed
Pets not allowed
Kids Facilities
Children's club
 

Review

4.6
Fantastic
Dari 73 review
Cleanliness
4.8
Facilities
4.6
Location
4.7
Service
4.7
Value for money
4.3
Couple
13
Family
52
Solo
6
Group
2
Vacation
54
Business
7
Medical
4
Others
8
Urutkan
Paling membantu
Paling membantu
Terbaru
Rating tertinggi
Rating terendah
Filter
Semua
Semua
Solo
Family
Group
Couple
Vacation
Business
Medical
Others
Review dengan foto
TF
30 Oct 2020 - Family
4.2/5
Ukuran tempat tidur twinbed nya sangat besar diatas rata2 hotel lain, suasana kamar juga bagus. Fasilitas hotel cukup bagus, kalau bisa disediakan playground buat anak2. Rasa makanan sarapan cukup enak, paling saya suka rasa nasi gorengnya enak bgt, untuk variasi makanan nasional kurang, cm ada nasi liwet hari itu. Pelayanan crew saat check in dan di restoran bagus sekali, ramah dan cekatan. Untuk amenities di kamar mandi cukup tetapi kalo buat bintang 5 masih kurang lengkap, pelayanan house keeping cepat, tanggap dan bagus. Sayangnya waktu chek in sy diminta uang deposit untuk fasilitas kamar mini bar tetapi pas masuk kamar tidak ada/tidak tersedia dan dan waktu chek out sy minta direfund depositnya harus tunggu 14 hari kerja... apa seperti itu ya ??!
BR
27 Dec 2019 - Solo
3.4/5
malam pertama saya pesan melalui aplikasi tiket.com dengan harga normal. hari berikut nya saya pesan lagi melalui aplikasi tiket.com. nah yang sy bingung, di hari pertama saya mendapatkan 2 kupon sarapan. hari berikut nya cuma 1 kupon, apakah karena ahri kedua sy pesan menggunangkan promo dr tiket.com? sy coba tanya ke resepsionis kenapa cuma 1 kupon, jawabannya tergantung cara pemesanannya. jd kalau menggunakan promo jatah sarapan saya dikurangi 1 gitu??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
Ade Gunawan Manurung
13 Aug 2020 - Family
5.0/5
Pelayanan Resepsionisnya sangat ramah Karyawan Restonya juga ramah2nya Cuma karna Adanya Covid-19 ini Sarapannya tidak Prasmanan ya Tapi sistem pesan, kita tentukan dulu pesanan kita sesuai menu yang ada, kemudian akan diantar oleh karyawan restonya Overall Bagus Terima kasih Sheraton Grand Gancit Jaksel
RP
01 Nov 2020 - Family
4.8/5
staycation 2 malam, puas, pelayanan bagus. definitely will back soon.. lokasi yg menyatu dgn Mall memudahkan utk cari makan dan belanja.
Adelena Anwar
09 Dec 2020 - Family
4.6/5
Hotel ini membuat kita merasa nyaman dan betah. Pelayanan yang santun, ramah dan sangat menolong mulai dari security, reception, in room dining, restoran .. awesome! Setiap menelpon selalu dijawab dengan ramah dan membantu memberi solusi Restoran diatur jam kunjungan agar tidak ada penumpukan tamu. Makanan diatur dan disajikan untuk mengikuti protokoler antisipasi Covid19 Makanan semua lezat Menyatu dengan pusat perbelanjaan Selalu senang dan ingin kembali menginap di hotel ini Bravo !
MY
07 Dec 2020 - Solo
4.4/5
Staf yang ramah, dan dengan lokasi yang strategis.
Alfa Satyaputra
07 Dec 2020 - Family
4.8/5
Really good place for staycation, strategically located with connecting to gandaria city mall. The room is great and thoroughly cleaned. Health protocols are clear and followed through dilligently by all staff so we really feel secure and comfortable bringing our 2 year old daughter along. definitely will consider coming back :)
AH
14 Aug 2020 - Family
5.0/5
Oke semua makanan enak kolam & renang bersih
Nurdila Rahmayani
08 Aug 2020 - Couple
5.0/5
Emang dari awal niat staycation di musim pandemi gini, awalnya takut tapi disini protokol cek kesehatan ada di tiap pintu masuk, mbak-mas staff semuanya ramah, kamarnya bersih banget, wifi kenceng, breakfast enak-enak. Karena ambil weekday jadi lebih sepi, bisa berenang. Couldn’t ask for more. Thankyou, Sheraton!
Reinita Kusdarwati
19 Feb 2020 - Family
5.0/5
I have a great experience to spend my weekend on Sheraton, will be back to this place for sure.
4.5
Dari 596 review
Cleanliness
4.5
Rooms
4.5
Location
4.5
Service
4.5
Value
4.5
Couples
61
Family
123
Solo travel
21
Friends getaway
44
Business
316
Krisdiono
12 Jan 2021 - Business
No doubt!. Grand Sheraton Gandaria is become my second home. Been stay for about 20-30 night for business meeting in every single week - and the property show me the truly hospitality that I've never experienced before in another hotels with 5 stars label. Breakfast in the room is the most dedicated services that I've been waiting every time I wake. To me this kind of services is the key value added of the real hospitality. Bu Eifel were always tremendous every time I stay. She helps me a lot during my arrival. She and her team were always provides me a great surprise which made my stay more enjoyable. Me personally thank you, Ibu.
978rizkam
10 Jan 2021 - Family
I was stay with family at 9th - 10th January, i was very amazing with the clean room i’m very comfortable. Room service is very good when i ask the soap, they give to me 3 bottles without took long time. Simple but it’s very good service But, i really really dissapointed with breakfast service. I came to the restaurant at 8.50 am cause i choose breaky scheduled at 9.00 am. So we choose the table near the window and the beverage station. We ordered 3 foods (american breakfast, fried rice, banana pancake) and we waited. After almost 20 minutes and my daughter cranky, we asked the waiter about my order because i saw the other table had good service from waiter but NO ONE of waiter saw our table and came to my table when my table still empty. And i saw peoples came after me had good service from the waiter too. Then we’re ordered again (after Fried rice and american breakfast out) for Nasi Goreng Kebuli. After loooooooooooong time nasi goreng kebuli came (it came after complain too, sight) my banana pancake still not on my table. In this situation the hotel had many waiters in charged, not just one or two. And this happened when the restaurant not crowded (i thought cause they seperated schedule to be 4) This is the worst breakfast experience in the hotel i ever had! I don’t mind if they want to changed the rule for the health protocol during this pandemic (breaky schedule & no buffet). But the customer need good service and the staff need to know that. Not just for WNA or people with the good stuff but for every customer. Sorry i need to tell about that, but this is what i felt.
V652ALamandao
06 Jan 2021 -
Many thanks to mr hadi for your kind assistance and patience for my luggage. And also all team members. Best hospitality ever and not to mention we love the towel art :))) All perfect from checking in till checking out. Highly recommended
biztripz
31 Dec 2020 - Business
The good thing about this hotel is only because it’s integrated with a shopping mall. I stay over a night for work, the conference room is good and the techincal staff are helpful. But the room is so basic, the shower smells like a sewage, they got HAIR on the towel and bathub, they don’t resupply the minibars but they got food crumbs left on the bar’s drawer. Somehow the bed covers made me itchy and allergic and i had to wake up in the middle of the night because the AC suddenly went hot. That’s bearable. The staff at the restaurant are NOT friendly and helpful, is it because i don’t dress up enough for a 6 AM breakfast? But then i saw they welcomed and served well the foreigners and guests from specific ‘group’. I’m losing my appetite and i just want to go home faster. This whole experienced surprise me a lot, i usually enjoyed staying at the marriott group.
vdslyfe_
30 Dec 2020 - Friends getaway
Have a very nice stay at the Hotel + we decided to try the gym, and there was a very helpful staff, Mas Jaka who help us with all the equipment with Thank you! Definitely will be back for our next holiday
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