Sheraton Surabaya Hotel and Towers, Surabaya
Sheraton Surabaya Hotel and Towers, Surabaya
Sheraton Surabaya Hotel and Towers, Surabaya
Sheraton Surabaya Hotel and Towers, Surabaya
Sheraton Surabaya Hotel and Towers, Surabaya
+ 237 others
Hotel

Sheraton Surabaya Hotel and Towers

Kedungdoro, Surabaya

Reviews

Tiket
4.5
Good
From 138 reviews
Tripadvisor
From 987 reviews
The most helpful reviews
YC
24 Dec 2019 - Solo
5.0/5
All perfect with hotel location, room, service, breakfast and etc.
Silvyra Yulysta
19 Nov 2020 - Family
4.6/5
Setiap ke Sby selalu nginap di Sheraton krn Akses Hotel yang langsung terhubung dengan Mall terbesar di Sby, namun sangat di sayangkan ketika saya minta kamar dengan kondisi conecting door krn pesan beberapa kamar (pada saat pesan sudah saya mention kl request connecting door, bahkan saya juga call ke resepsionis untuk hal ini).
WP
19 Mar 2020 - Solo
5.0/5
Senang rasanya bisa menginap di Sheraton Hotel and Tower Surabaya karena ada akses langsung ke Tunjungan Plaza sehingga sangat mudah untuk mencari keperluan atau sekedar window shopping saat waktu luang
Nurul Fatma Wati
07 Jan 2020 - Family
5.0/5
Hotel terletak ditengah kota serta berhubung dengan Tunjungan Plaza. Kebersihan, pelayanan, keramahan pegawai sangat bagus. Harga kamar/malam sepadan dengan kebersihan, kenyamanan, serta makanannya. Untuk breakfast ada berbagai macam makanan dan semuanya lezat.
Muhammad Fauzan Tanthowi
15 Feb 2021 - Couple
4.0/5
Sarapan kurang variatif dan slow response staff
Location
Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kota SBY, Jawa Timur 60261, Indonesia
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
00:00-23:59
Check-out time:
00:00
Do you want to check-in early? Arrange check-in time with the accommodation

Description

FAQ
What is the address of Sheraton Surabaya Hotel and Towers?
Sheraton Surabaya Hotel and Towers is located at Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kota SBY, Jawa Timur 60261, Indonesia
What are the standard check-in & check-out times of Sheraton Surabaya Hotel and Towers?
The standard check-in time at Sheraton Surabaya Hotel and Towers is starting from 00:00-23:59 and the latest check-out time is at 00:00
What are the facilities available in Sheraton Surabaya Hotel and Towers?
Facilities available in the hotel are (some may require extra charges):
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
Does Sheraton Surabaya Hotel and Towers have a swimming pool?
Yes, Sheraton Surabaya Hotel and Towers does have a swimming pool.
Faciliies
Popular Facilities
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
Fitness Center
Airport Transfer
Meeting Facilities
Sports, Spa & Recreations
Barbecue grill(s)
Outdoor tennis court
Snack bar/deli
Spa treatment room(s)
Fitness facilities
Tennis
Outdoor pool
Garden
Children's pool
Pets
Pets not allowed
No pets or service animals allowed
Health & Medical
Sauna
Steam room
Spa (inhouse)
 

Reviews

4.5
Good
From 138 reviews
Cleanliness
4.5
Facilities
4.4
Location
4.8
Service
4.5
Value for money
4.3
Couple
21
Family
92
Solo
20
Group
5
Vacation
97
Business
29
Others
12
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Reviews with photos
YC
24 Dec 2019 - Solo
5.0/5
All perfect with hotel location, room, service, breakfast and etc.
Silvyra Yulysta
19 Nov 2020 - Family
4.6/5
Setiap ke Sby selalu nginap di Sheraton krn Akses Hotel yang langsung terhubung dengan Mall terbesar di Sby, namun sangat di sayangkan ketika saya minta kamar dengan kondisi conecting door krn pesan beberapa kamar (pada saat pesan sudah saya mention kl request connecting door, bahkan saya juga call ke resepsionis untuk hal ini).
WP
19 Mar 2020 - Solo
5.0/5
Senang rasanya bisa menginap di Sheraton Hotel and Tower Surabaya karena ada akses langsung ke Tunjungan Plaza sehingga sangat mudah untuk mencari keperluan atau sekedar window shopping saat waktu luang
Nurul Fatma Wati
07 Jan 2020 - Family
5.0/5
Hotel terletak ditengah kota serta berhubung dengan Tunjungan Plaza. Kebersihan, pelayanan, keramahan pegawai sangat bagus. Harga kamar/malam sepadan dengan kebersihan, kenyamanan, serta makanannya. Untuk breakfast ada berbagai macam makanan dan semuanya lezat.
Muhammad Fauzan Tanthowi
15 Feb 2021 - Couple
4.0/5
Sarapan kurang variatif dan slow response staff
ANDI MULIASRI
29 Jan 2021 - Family
3.0/5
- TV sudah ketinggalan jaman..kwalitas signal juga bueuk & channelx juga sangat sedikit pilihanx - Kran & shower sdh ketinggalan jaman - Kamar tdk kedap suara sehingga suara dr luar & kamar sebelah jelas terdengar - Pelayanan karyawan sangat baik & ramah
SN
08 Jan 2020 - Family
5.0/5
semua oke disini..
Pranata Yassi
01 Mar 2021 - Solo
5.0/5
great place to short term stay
Ika yulia Rakhmawati
28 Feb 2021 - Family
4.6/5
mantapp pokoknya sheraton hotel
CL
24 Feb 2021 - Family
5.0/5
hotel yg nyaman banget ..bersih..enak deket ama TP klo mau cari makan.. BFnya lengkap m enak
4.5
From 987 reviews
Cleanliness
4.5
Rooms
4.0
Location
4.5
Service
4.5
Value
4.0
Couples
97
Family
228
Solo travel
73
Friends getaway
46
Business
480
Kikisgina
25 Dec 2020 - Family
This is our 4th time we’re staying, the improvements are getting better & better, specially for health protocol, hospitality, convenience for us as guests, special thanks to all front line guests, start from checking body tempt, open the door, valle parking car, front desk, guest service, & truly special thanks to mr Hasyim & mr Wayan, they have high standard of serving, definitely our rooms are clean, indeed we are happy although we still in the hotel until this Sunday, but we are sure we will enjoy it so much. Must visit hotel!
depechemode101
03 Oct 2020 - Business
The hotel is located right in the heart of Surabaya adjacent to one of the largest shopping malls in town, Tunjungan Plaza, so it is very convenient especially if you want to go shopping or just dining at the various outlets available. Room is adequate in size and has great view of the city. Staffs are super friendly and always address us by name. Breakfast at the Restaurant has lots of choices including local food. The only minor thing is that wish they have a working desk installed in their newly renovated room as it makes us easier to work with a laptop & more electrical outlets or usb port available to charge your gadgets. All in all, great stay & will definitely be back.
F1748XYkens
16 Sep 2020 -
The hotel is located right in the heart of Surabaya and not only that, it's very close with Tunjungan Plaza Mall (one of the best malls Surabaya has to offer). The hotel has one dining place called Cafe Bromo that serves delicious meals for your stay and a lounge that is very awesome called Kawi Lounge. If you ever go to Surabaya, you should consider this hotel. Recommended!
nietis
22 Aug 2020 - Family
We had a staycation during the COVID quarantine, due to a bathroom emergency at home. We stayed 3 nights in the king deluxe bedrooms. Though the bathroom bath tub is a bit old, the whole room is cleaned thoroughly & all the amenities work perfectly. The entire team of staffs are friendly & definitely working hard to make our stay comfortable. The housekeeping personnel worked efficiently in cleaning our rooms each morning and the team in Kafe Bromo made our breakfast experience very cozy & lovely with yummy food. My son had enjoyable evening swims and was sad to leave when our staycation was over...
Indojourney
08 Aug 2020 - Business
Originally booked another hotel then moved to Sheraton Surabaya since It was still closed. I did not expect too much but due to pandemic situation, but then I was blown away by their service from check-in to check-out. Room is a bit outdated, yet still comfy and spacious. Breakfast was amazing, and the F&B staffs are very friendly and helpful. Same to the concierge and security team. I was impressed how the staff manage high level of service despite very challenging situation they have at this moment. Hotel location just a doorstep away from the mall. Perfect for staycation.
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