The Arista Hotel Palembang, Palembang
The Arista Hotel Palembang, Palembang
The Arista Hotel Palembang, Palembang
The Arista Hotel Palembang, Palembang
The Arista Hotel Palembang, Palembang
+ 44 others
Hotel

The Arista Hotel Palembang

Ilir Timur Satu, Palembang
This accommodation is clean, safe, and CHSE certified by the Ministry of Tourism and Creative Economy.
Body Temperature Check
Personal Protective Equipment
Cleaning & Disinfection
Social Distancing Rules
Sanitation Kits Availability

Reviews

Tiket
4.5
Fantastic
From 126 reviews
Tripadvisor
From 245 reviews
The most helpful reviews
KT
16 Mar 2020 - Couple
2.6/5
Menurut saya yang bintang 5 dari hotel ini hanyalah lokasinya saja. Selama dua malam saya menginap disana, tidak sekali pun saya melihat ada pegawai hotel yang tersenyum. Sangat tidak ramah dan tidak welcoming. Terutama tim front desknya. Di pagi saya harus checkout dan mengejar pesawat, dikamar saya tidak tersedia air panas. Ketika saya complain ke front desk dia hanya mengatakan bahwa harusnya saya mengatakan dari sebelum-sebelumnya. Jauh lebih ramah staff-staff di hotel bintang 3 yang pernah saya inapi.
RIDWAN PANJAITAN
01 Jan 2020 - Family
5.0/5
Pelayanannya sangatlah ramah.
Septiyana Sari
01 Nov 2020 - Family
2.0/5
Kamar mandi bau apek. Staf resepsionis perempuan tidak ramah kurang senyum. Terakhir tertinggal komputer tablet sdh chek out dari jam 11 siang dan disuruh menunggu krn staf hotel lagi periksa kamar. Stelah mnunggu boleh chek out. Jam stengah 2 siang saya baru sadar tetinggal komputer tablet. Sy telp. Disuruh mnunggu lg. Sy tlp lg baru dismpaikn ada. Seharusnya hotel yg hubungi dan kembalikan. Tdk seperti hotel lain pdhl ini bintang 5. Sangat kecewa
GS
31 Jul 2020 - Solo
5.0/5
di era pandemic hotel meningkatan ke hygienisan yg luarbiasa. sampai2 pintu disegel stlh dibersihkan dan disterilkan dg sinar UV C
DC
27 Jun 2020 - Family
2.6/5
Breakfesnya kurang memuaskan,kolam renangnya dikunci dan tidak ada yg jaga,harga kamarnya terlalu tinggi
Location
Jalan Kapten A. Rivai, Sumatera Selatan, Indonesia
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00-23:59
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Policy

Description

FAQ
What is the address of The Arista Hotel Palembang?
The Arista Hotel Palembang is located at Jalan Kapten A. Rivai, Sumatera Selatan, Indonesia
What are the standard check-in & check-out times of The Arista Hotel Palembang?
The standard check-in time at The Arista Hotel Palembang is starting from 14:00-23:59 and the latest check-out time is at 12:00
What are the facilities available in The Arista Hotel Palembang?
Facilities available in the hotel are (some may require extra charges):
  • InDOnesia CARE
  • tiket CLEAN
  • Swimming Pool
  • Wifi
  • Parking
Does The Arista Hotel Palembang have a swimming pool?
Yes, The Arista Hotel Palembang does have a swimming pool.
Faciliies
Popular Facilities
InDOnesia CARE
tiket CLEAN
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Children Facility
Sports, Spa & Recreations
Snack bar/deli
Fitness
Fitness facilities
Indoor pool
Outdoor pool
Pool sun loungers
Cycling / mountain biking
Children's pool
Full-service spa
Pets
No pets allowed
Pets allowed
Kids Facilities
Baby cot
Children's club
 

Reviews

4.5
Fantastic
From 126 reviews
Cleanliness
4.6
Facilities
4.5
Location
4.7
Service
4.5
Value for money
4.3
Couple
18
Family
59
Solo
44
Group
5
Vacation
68
Business
43
Medical
1
Others
14
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Reviews with photos
KT
16 Mar 2020 - Couple
2.6/5
Menurut saya yang bintang 5 dari hotel ini hanyalah lokasinya saja. Selama dua malam saya menginap disana, tidak sekali pun saya melihat ada pegawai hotel yang tersenyum. Sangat tidak ramah dan tidak welcoming. Terutama tim front desknya. Di pagi saya harus checkout dan mengejar pesawat, dikamar saya tidak tersedia air panas. Ketika saya complain ke front desk dia hanya mengatakan bahwa harusnya saya mengatakan dari sebelum-sebelumnya. Jauh lebih ramah staff-staff di hotel bintang 3 yang pernah saya inapi.
RIDWAN PANJAITAN
01 Jan 2020 - Family
5.0/5
Pelayanannya sangatlah ramah.
Septiyana Sari
01 Nov 2020 - Family
2.0/5
Kamar mandi bau apek. Staf resepsionis perempuan tidak ramah kurang senyum. Terakhir tertinggal komputer tablet sdh chek out dari jam 11 siang dan disuruh menunggu krn staf hotel lagi periksa kamar. Stelah mnunggu boleh chek out. Jam stengah 2 siang saya baru sadar tetinggal komputer tablet. Sy telp. Disuruh mnunggu lg. Sy tlp lg baru dismpaikn ada. Seharusnya hotel yg hubungi dan kembalikan. Tdk seperti hotel lain pdhl ini bintang 5. Sangat kecewa
GS
31 Jul 2020 - Solo
5.0/5
di era pandemic hotel meningkatan ke hygienisan yg luarbiasa. sampai2 pintu disegel stlh dibersihkan dan disterilkan dg sinar UV C
DC
27 Jun 2020 - Family
2.6/5
Breakfesnya kurang memuaskan,kolam renangnya dikunci dan tidak ada yg jaga,harga kamarnya terlalu tinggi
MM
06 Sep 2019 - Family
5.0/5
tenang dan menyenangkan
Hariyanto Gunawan
18 Jun 2021 - Solo
5.0/5
Great hotel! Datang ke hotel pagi jam 09.30. Minta tolong supaya bisa segera masuk hotel. Padahal ngga mungkin bisa early check jam segitu. ( biasanya ) Dengan dibantu dengan Ibu Eka ( with great hospitality ) hal itu bisa dilakukan. Great job for Arista Hotel. Keep the good work
AI
09 May 2021 - Family
3.0/5
Okesaja b saja ya oke
Doddy Boy R
03 May 2021 - Family
5.0/5
deket dgn pusat belanja dan kuliner,kebetulan dpt harga promo dr aplikasi,wes mantap
Hendra Tanurdjaja
21 Apr 2021 - Family
5.0/5
kamar bersih... protokol kesehatan sangat terjaga..
4.0
From 245 reviews
Cleanliness
4.0
Rooms
4.0
Location
4.5
Service
4.0
Value
4.0
Couples
22
Family
40
Solo travel
15
Friends getaway
18
Business
136
Tedzski
21 Nov 2019 - Business
This is my second stay at Arista Hotel, after the first one a couple of years ago. This time I stayed for 3 nights and were able to write a review. The hotel is strategically located at the heart of the city. With easy access to traditional culinary, malls, shops and access to Palembang LRT. The best thing about the hotel is the breakfast and room. The breakfast has wide variety of food and its traditional breakfast corner was just simply delicious. Love every food item in the corner. Rooms are spacious, comfortable and service were very good. I recommend this hotel for any business traveler coming to the city.
GFSusanto
07 Dec 2019 - Business
Stayed for 2 nights, enjoyed every minute of it. Great hospitality, nice bar and lounge to hang out. The hotel is located across a big mall, convenient. Very clean room, good maintenance. Excellent breakfast.
UniversalTrotter
06 Nov 2019 -
Stayed 3 nights. Room was as good as promised - very clean, large and welcoming. The breakfast was the highlight and I thoroughly enjoyed the buffet bkfast with its unending array of scrumptious local food. Loved the pempek, tekwan, laksan, mee celor and lots more under one roof. I'm told the hotel makes the food themselves. The service staff are warm and friendly. Across the road is a mall of reasonable size though it takes some courage to cross the road due to the traffic - but its not a deal breaker. I could not think of another hotel Id rather stay at Palembang. Kudos to the hotel.
Lentlaurent
15 Dec 2019 - Family
I stayed in this hotel with my family. The room is spacious, clean and comfortable. The new interior make the room more fancy yet classy. The breakfast was tasty with so many variant of foods. The hotel located in front of the Mall and near the bussiness district. Even It's a bussiness hotel but still comfortable for family to stay since it has a complete facilities. Very recommended hotel to stay in Palembang.
rama_angga
05 Sep 2019 -
Always a pleasure to stay at this hotel Its spacious rooms are very comfortable and clean, the bathroom with bathtub is quite comfortable to enjoy :) The hotel's position is very strategic, close to shopping centers and many culinary choices, both local and western My favorite view is the corner room, between the pool and palembang icon If it is equipped with a loyalty program ... it will certainly attract more customers, to compete with other hotels in the same class and already have the program The breakfast is abundant ... and delicious ... special Recommended for those who are interested in gaining weight in a short time :))
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