The Ritz-Carlton Jakarta, Mega Kuningan, South Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan, South Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan, South Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan, South Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan, South Jakarta
+ 117 others
Hotel

The Ritz-Carlton Jakarta, Mega Kuningan

Setiabudi, South Jakarta

Reviews

Tiket
4.5
Fantastic
From 112 reviews
Tripadvisor
From 2.188 reviews
The most helpful reviews
ELLY IDIN
09 Sep 2019 - Family
4.4/5
Saya sarankan jika anda lebih dr 2 org menginap dlm 1 kamar,mintalah ranjang twin krna ranjang twinya besar seukuran queen bed...bisa muat 4 org dlm 1 kamar,kamar mandinya lsg view ke city keren...
SS
02 Aug 2020 - Couple
3.0/5
Selimutnya menjijikkan jorok banget!!!!!! Lagi covid19 ketemu hotel bintang 5 ritz carlton kayak gini shock berat
EE
31 Oct 2020 - Family
2.4/5
I had spent money for booking this Hotel, wanna be relaxing for weekend staycation... BUT this hotel really didn't respect the guest.. I booked one room with breakfast, but in the real, today this hotel just giving the guesta for breakfast only 45minutes.. UNBELIEVABLE !!.. After 45 minutes, the crew came to my table and said that the time for breakfast almost finish.. VERY UNPOLITE.. For this case, I couldn't accept because I had paid for high rate and this hotel suddenly changed the rules.. Also about the food that this hotel already served, VERY BAD.. ESPECIALLY FOR THE SIOMAY.. Come on lahh.. Ritz Carlton is 5 stars hotel but the quality of food, very bad.. They should served better food than THE SIOMAY !!!
Andria Bakti
17 Aug 2020 - Family
4.6/5
Overall puas tapi ada bbrp note aja. Pesan bed twin tapi saat check in dikenakan tambahan biaya 250rb, lebih baik dicantumkan saja di tiket.com. jadi agak mengecewakan. breakfast no tolerance, harus ikuti protokol covid. jadi kalau telat datang ya siap2 breakfast kilat saja.
Juanda Sarifudin
04 Dec 2019 - Family
3.8/5
Pelayanan staff yg miss komunikasi jauh sekalli, dimana saya stay dengan include paket Ritz Club, dan seharusnya dapat free breakfast, lunch dan dinner, pada di hari H, memang saya dapat dinner akan tetapi staff nya bilang jika besok mau checkout bisa sarapan dan makan siang di lt 26 juga, tp nyatanya saat sudah checkout, saya dan istri tidak diperbolehkan makan siang disitu karena sudah habis masa stay, aneh
Location
Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 No. 1, Mega Kuningan, RT.5/RW.2, Kuningan Timur, Jakarta, RT.5/RW.2, Kuningan, Kuningan Tim., Setia Budi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950, Indonesia
maps
1
Night

About Accommodation

Check-in & check-out time
Check-in time:
14:00-14:00
Check-out time:
12:00
Do you want to check-in early? Arrange check-in time with the accommodation

Description

FAQ
What is the address of The Ritz-Carlton Jakarta, Mega Kuningan?
The Ritz-Carlton Jakarta, Mega Kuningan is located at Jl. DR. Ide Anak Agung Gde Agung Kav.E.1.1 No. 1, Mega Kuningan, RT.5/RW.2, Kuningan Timur, Jakarta, RT.5/RW.2, Kuningan, Kuningan Tim., Setia Budi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12950, Indonesia
What are the standard check-in & check-out times of The Ritz-Carlton Jakarta, Mega Kuningan?
The standard check-in time at The Ritz-Carlton Jakarta, Mega Kuningan is starting from 14:00-14:00 and the latest check-out time is at 12:00
What are the facilities available in The Ritz-Carlton Jakarta, Mega Kuningan?
Facilities available in the hotel are (some may require extra charges):
  • Swimming Pool
  • Wifi
  • Parking
  • Restaurant
  • 24-Hour Front Desk
Does The Ritz-Carlton Jakarta, Mega Kuningan have a swimming pool?
Yes, The Ritz-Carlton Jakarta, Mega Kuningan does have a swimming pool.
Faciliies
Popular Facilities
Swimming Pool
Wifi
Parking
Restaurant
24-Hour Front Desk
Spa
Elevator
AC
Fitness Center
Airport Transfer
Meeting Facilities
Sports, Spa & Recreations
Table tenis
Free pool cabanas
Snack bar/deli
Fitness
Spa treatment room(s)
Billiards or pool table
Fitness facilities
Aerobics
Outdoor pool
Pool sun loungers
Garden
Pool umbrellas
Health club
Children's pool
Full-service spa
Nightclub
Pets
Pets not allowed
Pets allowed
Kids Facilities
Children's club (free)
 

Reviews

4.5
Fantastic
From 112 reviews
Cleanliness
4.6
Facilities
4.5
Location
4.5
Service
4.5
Value for money
4.4
Couple
32
Family
65
Solo
12
Group
3
Vacation
97
Business
9
Medical
1
Others
5
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Reviews with photos
ELLY IDIN
09 Sep 2019 - Family
4.4/5
Saya sarankan jika anda lebih dr 2 org menginap dlm 1 kamar,mintalah ranjang twin krna ranjang twinya besar seukuran queen bed...bisa muat 4 org dlm 1 kamar,kamar mandinya lsg view ke city keren...
SS
02 Aug 2020 - Couple
3.0/5
Selimutnya menjijikkan jorok banget!!!!!! Lagi covid19 ketemu hotel bintang 5 ritz carlton kayak gini shock berat
EE
31 Oct 2020 - Family
2.4/5
I had spent money for booking this Hotel, wanna be relaxing for weekend staycation... BUT this hotel really didn't respect the guest.. I booked one room with breakfast, but in the real, today this hotel just giving the guesta for breakfast only 45minutes.. UNBELIEVABLE !!.. After 45 minutes, the crew came to my table and said that the time for breakfast almost finish.. VERY UNPOLITE.. For this case, I couldn't accept because I had paid for high rate and this hotel suddenly changed the rules.. Also about the food that this hotel already served, VERY BAD.. ESPECIALLY FOR THE SIOMAY.. Come on lahh.. Ritz Carlton is 5 stars hotel but the quality of food, very bad.. They should served better food than THE SIOMAY !!!
Andria Bakti
17 Aug 2020 - Family
4.6/5
Overall puas tapi ada bbrp note aja. Pesan bed twin tapi saat check in dikenakan tambahan biaya 250rb, lebih baik dicantumkan saja di tiket.com. jadi agak mengecewakan. breakfast no tolerance, harus ikuti protokol covid. jadi kalau telat datang ya siap2 breakfast kilat saja.
Juanda Sarifudin
04 Dec 2019 - Family
3.8/5
Pelayanan staff yg miss komunikasi jauh sekalli, dimana saya stay dengan include paket Ritz Club, dan seharusnya dapat free breakfast, lunch dan dinner, pada di hari H, memang saya dapat dinner akan tetapi staff nya bilang jika besok mau checkout bisa sarapan dan makan siang di lt 26 juga, tp nyatanya saat sudah checkout, saya dan istri tidak diperbolehkan makan siang disitu karena sudah habis masa stay, aneh
IP
15 Sep 2019 - Couple
4.2/5
Akses kartu untuk naik ke kamar, pada saat saya menginap sering eror. Jadi harus bolak balik ke receptionist. Dan merepotkan
AP
09 Jan 2020 - Family
3.2/5
Udah book di tiket, plus udah lunas, eh taunya overbooked.
KP
08 Mar 2020 - Family
5.0/5
Request untuk connecting door diusahakan maksimal setibanya diresepsionis walaupun memakan waktu cukup lama untuk menyiapkan kamarnya, kurang lebih 30-45menit. Pelayanan breakfast dan lainnya, oke
AL
08 Jan 2020 - Family
5.0/5
Menu breakfast kurang banyak
EW
01 Jan 2020 - Family
5.0/5
Pelayanannya sgt bagus, minta extra handuk langsung fast response banget ngelayaninnya. Check in juga cukup cepat cuma nunggu sekitar 15 menit, checkout apalagi cepet banget. Kamar besar dan kasurnya juga besar banget, twin bed nya queen size jadi lega banget. Breakfastnya perlu ditingkatkan karena variasi makanannya kurang, tapi rasanya oke sih. Parkir juga mudah. Terima kasih saya puas sekali menginap disini
4.5
From 2.188 reviews
Cleanliness
4.5
Rooms
4.5
Location
4.5
Service
4.5
Value
4.5
Couples
257
Family
449
Solo travel
109
Friends getaway
135
Business
1.1K
KevinMuljono
18 Feb 2021 -
Booked 3 rooms for 2 nights here. My friend(b) also booked 1 room. The hotel is located near Jw Marriott Jakarta. Ritz Carlton is more luxurious and the room is alot bigger in comparison. I received email from the assistant manager prior the stay informing me that one of the room has been upgraded to the mayfair suite. (Titanium Perk) The hotel is also nice enough to help me arrange connecting rooms. This hotel takes security at another lever. They use sniffer dog when inspecting the car and even check the hood of the car before letting us in the property. Check in is smooth and i felt safe as they have tight covid protocol. They make sure everyone fill in the covid form before checking in the hotel. During the check in process, the front office gave me 2 choices of having breakfast between 6-7:45/7:45-9:00. I chose the later. The next morning, when i arrived at the restaurant around 8:45 with the breakfast vouchers, the waitress won't let us in. One of the waitress was so rude and impatient. She told us to go on if we want to have breakfast for 10 minutes. If I've known there is a timing after 9:00 i would definitely come later to have more sleep. The final day, I have to go for early meeting in Oakwood, so i did not join my friends for breakfast. When my friend(a) and his family arrive in the restaurant, they told him that the room is already checked out. How is it possible if my friend is still holding the room key? They also said my room is also checked out. The staff checked the system for my name and assigned (a)'s breakfast to (b)'s room. This caused alot of confusion. When (b) and her family arrive they won't let her in. (b) asked the waitress to help check her husband's name in the system but the irresponsible waitress was not willing to help. Her reason was that there are hundreds of guests staying and it's not possible to check. My friend(b) decided not to argue with her and to pay the meal. When i found out from (b)'s husband about it, I called (a) and demanded him to complain to the manager. 4 rooms suppose to be 8 breakfast. Luckily the manager solved everything. He said that there was an error in the computer system. (b)'s husband told me that the bad service waitress is the same one from previous day. (wearing glasses with ponytail) The manager kept on apologizing but no word or regret from that female staff. (Shame on her) Overall the room is fine, the breakfast is great, but the most important one, service, can be improven.
lusianana
17 Feb 2021 - Couples
Soo, after i've got married since Feb 2020 last year, me and Arthur (my husband) haven't have a proper honeymoon because of this pandemic season. Then we've decided to stay in Grand Spa Terrace at Ritz Carlton Mega Kuningan Jakarta for celebrate our 1st wedding anniversary. It's turned out very lovely experience to us, warm service from the entire staff.. Special thank you to Mas Fadhil, Levina and Bram that prepared a lovely dinner with the best spot at Club Lounge. Also, thank you for amazing breakfast From Kapten, Anto, Ade, Komara, Hanum, Santi and Ara. They even decorate our room, gave us chocolate and anniversary card! Thank you once again to make my 1st wedding anniversary full of loves!
herilee
13 Feb 2021 - Family
Overall it was an excellent stay. We are staying in this hotel to celebrate my mother's 60th birthday. Special Thanks to Annisa, Umar, Akbar, Nayra, Mia and Gunawan who made our stay memorable.. We will be back to stay here again very soon.
devigunawann
07 Feb 2021 - Couples
We had our first wedding anniversary at ritz carlton and booked spa terrace suite for one night. Let me tell you, the jacuzzi was amazing!! We had a great time . Special thanks to silvany and levina for the perfect dinner, you guys are so kind and sweet at the same time. Thankyou!
bellaassiregar
07 Feb 2021 - Couples
Its great experiences to stay in Spa Terrace Room 521, the jacuzzi was perfect! Thank you Eunike, IRD, GSA and HK team to the sweet writting. Thank you Bram, Levinna, Silvanny and all teams for perfect dinner and gift! Very sweet!! Thank you Sebastian very helpful when I did check in! Thank you Pak Sunaryo (souschef) very welcome when I did breakfast, but you guys need to improve more for the variety of breakfast ;) Even there’s many mosquitos in the terrace but ok, it was relaxing to stay in jacuzzi. And please fix the ceiling, I found licking in front of the bathroom door.
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